Emerson Court Residential Home

129 Wingletye Lane, Hornchurch RM11 3AR
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9.3 15 Reviews
  • Emerson Court Residential Home, Hornchurch
Emerson Court is a small, welcoming care home where residents are at the heart of everything they do. The dedicated team of fully trained and qualified staff are well supported and committed to providing personalised care that meets the unique needs of every individual.

They specialise in dementia care, offering a safe, comfortable, and truly homely environment. Their focus is on helping residents continue to live fulfilling lives while maintaining meaningful relationships with loved ones, friends, and the wider community.

Residents’ wellbeing, dignity, and comfort are top priorities. They are experienced in supporting a range of complex needs, including dementia and end-of-life care, and they also offer flexible respite care for shorter stays.

Fresh, home-cooked meals are prepared daily, designed to be both nutritious and enjoyable. They cater for all dietary requirements, and residents can choose to dine in the main dining room, the lounge, their own bedroom, or the bright conservatory.

The home is thoughtfully designed to support those with reduced mobility, creating a safe and accessible environment throughout. A variety of activities are available to encourage engagement, enjoyment, and social connection.

Adding to the homely atmosphere, a friendly and well-trained dog named Milo visits most days with a member of the team. He is a much-loved companion to residents and staff alike. For those who prefer not to be around dogs, Milo is always kept on a lead and spends most of his time in the office.
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Care Provided by Emerson Court Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1271 – £1271
  • Self-Funded Residential Dementia Care: £1271 – £1271
  • RESPITE Self-Funded Residential Care: £1271 – £1271
  • RESPITE Self-Funded Residential Dementia Care: £1271 – £1271
The price(s) shown are provided by the care home. Contact Emerson Court Residential Home for full pricing details and T&Cs.

Contact Emerson Court Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Emerson Court Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nikki Bennett (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Single Rooms with Ensuite Wet Room (18)

Visiting

  • The home promote visiting at anytime.

Parking

  • Parking on forecourt and local streets with no restrictions. Close to transport links.

Emerson Court Residential Home Reviews (15)

9.3

Emerson Court Residential Home has a Review Score of 9.3 (9.284) out of 10, based on 4 reviews in the last 2 years.
Over all time Emerson Court Residential Home has 15 reviews.

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Review from T B (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy that my mum is at Emerson Court. Staff are brilliant and mum hasn't lost her sense of humour and usually in good spirits when we visit. Well done.
Reply from May Residential Care Homes Ltd, Manager at Emerson Court Residential HomeThank you for your feedback. We will share it with our amazing team.
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Review from Deborah H (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience Emerson Court Residential Home is amazing. The staff are excellent in providing a safe place for my mother. My mother has been there for nearly one year and as a family we are very happy with the way she has settled. This would not have been achieved without the staff who are friendly
and experience in dealing with elderly people.
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your review, which we shall share with our excellent team. Kind regards,
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Review from Denise N (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am constantly impressed by the level of care my father receives. The staff are incredibly caring and work hard to maintain the dignity of all of the residents despite often challenging circumstances. I feel very reassured that my dad is extremely well cared for and am grateful for the daily feedback
I get about how he has been. It is a small care home that has a wonderful family feel and I can visit at any time and see for myself how well cared for he is by a team that are familiar and treat him as one of their own family.
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your feedback, which we value and that will be shared with our caring team.
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Review from S H (Friend of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at 10 am to take my friend out as she is quite fit and able to walk without any aids. The residents were having breakfast, some in the dining room and some in their chairs. They all had different meals of what they wanted. They are always seen happy and like to have a chat. The rooms are well-kept
and spotless. I can find no fault with the home. The staff are also friendly and work hard and will answer any questions.
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your feedback, which we shall share with our lovely team.
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Review from A S (Daughter of Resident) published on 25 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Emerson Court in September 2022 from another care home. The difference was unbelievable. The care, companionship, fun and atmosphere at Emerson are amazing. My mum is always laughing, singing and dancing with the carers. It feels like a home from home and I cannot recommend Emerson
Court enough to anyone else in my situation. An absolutely amazing home!
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your comments. We shall share this feedback with our wonderful staff.
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Review from Julie S (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's and has been a resident at Emerson Court for 3 years. I can honestly say that I wouldn't want her anywhere else. It is just like a 'home from home' with all the added care and attention that she needs. Staff are very approachable and friendly and keep us fully up to date with
any concerns they may have about mum's health and well-being.
Reply from May Residential Care Homes Ltd, Manager at Emerson Court Residential HomeThank you for your kind words. This will be shared with our lovely staff. Kind regards.
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Review from Pauline R (Daughter of Resident) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, unable to see rooms due to Covid. We feel very relaxed knowing how well our Mum is being cared for. Any concerns have always been answered.
Reply from May Residential Care Homes Ltd, Manager at Emerson Court Residential HomeThank you for your review, which shall be shared with our lovely team. Kind regards.
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Review from Fiona A (Niece of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Emerson Court is a very good care home. It is always fresh and clean, and all the staff are friendly and helpful. When I was able to visit, the meals always looked delicious. The garden is beautiful. I can ring at any time with a query, and staff can always answer it straight away. I love the fact that
it is small and friendly, so I know nearly all the staff personally. My aunt passed away there a few weeks ago, and the manager really went "the extra mile" in looking after her and keeping me informed. Thank you to all of them.
Reply from May Residential Care Homes Ltd, Manager at Emerson Court Residential HomeThank you for your review, which we shall share with our lovely team. It was a pleasure caring for and meeting your aunt. Kind regards.
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Review from Joanne K (Daughter of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Emerson Court for almost 4-years now. From day one, the staff have been incredibly supportive and understanding of Mum's needs. There is a really homely atmosphere there, and residents' rooms are comfy. Mum can be difficult, and the staff simply seem to take it in their stride and deal
with it - nothing phases them. Mum has always seemed happy to be there, and it is good to see her have a laugh and joke with the staff, who obviously really care about her. The contact and support from management are fantastic, and I know that should I have any concerns, they will deal with them immediately. I have recommended Emerson Court to my neighbour recently and wouldn't hesitate to do so to anyone else! Thank you
Reply from May Residential Care Homes Ltd, Manager at Emerson Court Residential HomeThank you for your kind words; this will be shared with our lovely team. It is a pleasure caring for your mum.
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Review from F C (Sister of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been staying at this care home since December 2014. She is very happy and well looked after and the staff are very friendly and very attentive. She could not have received any better care. I would not hesitate to recommend this place to anyone.
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Review from Deborah K (Daughter of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived her for two years and she always seems very contented. It is a small, friendly home with a living room, dining room, conservatory and a summer house. The care needs of each individual resident appears to be well addressed by the compassionate staff. The management team welcome comments
and are always available. As a family, we are happy with the care our mother is receiving
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Review from Stephen C (Son of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring and professional. My father is happy in the home and says the staff are very good. The staff keep my father's appearance neat and tidy. The standard of hygiene and meals served is exceptional.
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Review from Christine H (Daughter of Resident) published on 27 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident here for nearly 16 years and throughout her time there her care and support from all staff was brilliant. We cannot praise this Home enough for everything they have done in the past and also the support they have given us as a family. I do not know how I would have coped especially
at the end of her life without their support and the care they gave my Mum in the last weeks of her life.


My gratitude goes to everyone at Emerson Court and we will still visit them in the future as it feels so much part of our lives.

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Review from David (Son of Resident) published on 3 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother arrived at Emerson Court having been through the NHS mental health assessment process. Having lasting Power of Attorney, my brother and I visited many care homes in our area but we soon realised that this establishment went beyond the norm in that we witnessed a sense of premier caring, attention
and professionalism, duly delivered by the Manager and his team of excellent staff. They immediately kept a very close detailed watch over our mother deploying longstanding knowledge of care generally not visible in other establishments. We are thrilled that Mum's general mental and physical health is much improved, she is now well settled and feels safe and secure. Well done to the team!
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Review from Patricia B (Relative of Resident) published on 21 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
We got her into this home and couldn't find any fault what so ever. She was truly cared for until she passed away. The staff even went to see her in hospital and attended her funeral. All the staff and management are so caring and helpful. A lovely residential home.
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Current Review Score: 9.3 (9.284)

Overview of Review Score

The Review Score of 9.3 (9.284) out of 10 for Emerson Court Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Emerson Court Residential Home is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) ) ÷ 47 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.327 Points relating to the number of positive Reviews for Emerson Court Residential Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 4 Positive Reviews ÷ 4.2 = 0.952
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 05 Apr 2026

We are a small happy local care home in Hornchurch. We are Family providers of care locally since 2001. We provide specialised residential dementia care for respite or permanent stay. Single en-suite bedroom available. Home from Home atmosphere. Our long serving experienced staff really do care.

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Awards / Recognitions (0)

Meet the Team (5)

Nikki

Nikki Bennett

Job Title: Registered Manager Joined: 2016

‘My journey in care started at the age of 16. I realised it was the career path I wanted to take from an early age, after spending some of my childhood visiting a family member in a care home. Aside from seeing my family member, I enjoyed interacting with the other residents and hearing their life stories. Providing personalised care that meets the individual’s needs, promoting independence, and enabling residents to live fulfilling lives with purpose and joy is very important to me. It gives me great satisfaction seeing the emotional and support needs of residents being met. I was promoted to Manager 7 years ago, and I love this position because it gives me the opportunity to foster an environment where residents feel respected, valued, and truly at home, making the experience a positive one for them and their loved ones. I am grateful to have such a caring, experienced team around me who share the same vision and values as I do. Despite its challenges, I find working in care very rewarding. I believe having a good sense of humour, a caring nature, and a willing attitude is key.’

Lorraine

Lorraine Raymond

Job Title: Deputy Manager Joined: 2003

‘I started working at Emerson Court in 2003 as a Carer, and shortly after, I was asked to become a member of management. Before this, I worked as a Night Care Assistant for two other homes. What I most love about working at Emerson Court is making the people I care for smile and laugh. It is hard work but very rewarding. It brings me happiness knowing I have made a difference to someone else’s day. Being a manager allows me to ensure the people who reside at Emerson Court receive the best care possible.

Linda

Linda King

Job Title: Senior Carer Joined: 2021

I started working in care later in my life and have been doing so for 11 years now. I realised I would make a great carer after looking after family members over the years, including my poorly father, nan, and grandad. I felt comfort knowing I made their last memories happy ones, and therefore I decided to begin my journey as a care assistant. I love learning about the people I help care for and seeing them smile. I have worked for two other care companies before Emerson Court; however, this one feels more like a home.

Michelle

Michelle Fincham

Job Title: Senior Carer Joined: 2019

I have been working in care of some sort for 21 years, and joined Emerson Court in 2019 as a carer and tea cook. In 2022, I was promoted to a Senior Carer. The thing I love most about my job is caring for residents as I would for my family. Seeing the residents happy and making them comfortable is my priority. I love interacting with the family and friends of our residents and hearing all about our residents’ life experiences. I don’t feel like I am going to work when coming to Emerson Court, as it feels like I am coming home to spend time with family.

Chiral

Chiral Patel

Job Title: Activities Lead Joined: 2017

‘I have been working at Emerson Court as an Activities Co-ordinator since 2017 and have recently been promoted to Activities Lead. The best thing I love about my job is that it doesn’t really feel that I am working when interacting with the residents because I am doing all the things I love, such as cooking, arts and crafts, gardening, bingo, chair yoga, Singing and dancing and much more. It is a very rewarding role, and seeing residents happy after participating in an activity makes really makes me happy. Please let me know if you have any suggestions for activities, I’m always happy to try new things.’

Frequently Asked Questions about Emerson Court Residential Home

What types of Care is Emerson Court Residential Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Emerson Court Residential Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Emerson Court Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Emerson Court Residential Home to the centre of Hornchurch?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Emerson Court Residential Home to verify any information. View our terms and conditions. Emerson Court Residential Home has an Enhanced Service - more info.