Emerson Court Residential Home

My husband has been a resident at Emerson Court for about two months. The standard of care from all staff is very high. They are kind and considerate and strive to meet everyone's individual needs. There are activities on a regular basis each week and a lovely garden with a large outside building, called 'The beach Hut' where families can meet up, play games, make tea and listen to music if so desired. It is never easy to place a family member into residential accommodation of any kind but Emerson Court is a true "Home from Home'. I am so grateful to you all for the way you look after my husband and the welcome given to me.

Extremely happy that my mum is at Emerson Court. Staff are brilliant and mum hasn't lost her sense of humour and usually in good spirits when we visit. Well done.

In my experience Emerson Court Residential Home is amazing. The staff are excellent in providing a safe place for my mother. My mother has been there for nearly one year and as a family we are very happy with the way she has settled. This would not have been achieved without the staff who are friendly and experience in dealing with elderly people.

I am constantly impressed by the level of care my father receives. The staff are incredibly caring and work hard to maintain the dignity of all of the residents despite often challenging circumstances. I feel very reassured that my dad is extremely well cared for and am grateful for the daily feedback I get about how he has been. It is a small care home that has a wonderful family feel and I can visit at any time and see for myself how well cared for he is by a team that are familiar and treat him as one of their own family.

I arrived at 10 am to take my friend out as she is quite fit and able to walk without any aids. The residents were having breakfast, some in the dining room and some in their chairs. They all had different meals of what they wanted. They are always seen happy and like to have a chat. The rooms are well-kept and spotless. I can find no fault with the home. The staff are also friendly and work hard and will answer any questions.

My mother moved to Emerson Court in September 2022 from another care home. The difference was unbelievable. The care, companionship, fun and atmosphere at Emerson are amazing. My mum is always laughing, singing and dancing with the carers. It feels like a home from home and I cannot recommend Emerson Court enough to anyone else in my situation. An absolutely amazing home!

My mother has Alzheimer's and has been a resident at Emerson Court for 3 years. I can honestly say that I wouldn't want her anywhere else. It is just like a 'home from home' with all the added care and attention that she needs. Staff are very approachable and friendly and keep us fully up to date with any concerns they may have about mum's health and well-being.

Unfortunately, unable to see rooms due to Covid. We feel very relaxed knowing how well our Mum is being cared for. Any concerns have always been answered.

Emerson Court is a very good care home. It is always fresh and clean, and all the staff are friendly and helpful. When I was able to visit, the meals always looked delicious. The garden is beautiful. I can ring at any time with a query, and staff can always answer it straight away. I love the fact that it is small and friendly, so I know nearly all the staff personally. My aunt passed away there a few weeks ago, and the manager really went "the extra mile" in looking after her and keeping me informed. Thank you to all of them.

Mum has been at Emerson Court for almost 4-years now. From day one, the staff have been incredibly supportive and understanding of Mum's needs. There is a really homely atmosphere there, and residents' rooms are comfy. Mum can be difficult, and the staff simply seem to take it in their stride and deal with it - nothing phases them. Mum has always seemed happy to be there, and it is good to see her have a laugh and joke with the staff, who obviously really care about her. The contact and support from management are fantastic, and I know that should I have any concerns, they will deal with them immediately. I have recommended Emerson Court to my neighbour recently and wouldn't hesitate to do so to anyone else! Thank you

My sister has been staying at this care home since December 2014. She is very happy and well looked after and the staff are very friendly and very attentive. She could not have received any better care. I would not hesitate to recommend this place to anyone.

My mother has lived her for two years and she always seems very contented. It is a small, friendly home with a living room, dining room, conservatory and a summer house. The care needs of each individual resident appears to be well addressed by the compassionate staff. The management team welcome comments and are always available. As a family, we are happy with the care our mother is receiving

The staff are caring and professional. My father is happy in the home and says the staff are very good. The staff keep my father's appearance neat and tidy. The standard of hygiene and meals served is exceptional.

My mother was a resident here for nearly 16 years and throughout her time there her care and support from all staff was brilliant. We cannot praise this Home enough for everything they have done in the past and also the support they have given us as a family. I do not know how I would have coped especially at the end of her life without their support and the care they gave my Mum in the last weeks of her life.

My gratitude goes to everyone at Emerson Court and we will still visit them in the future as it feels so much part of our lives.

My Mother arrived at Emerson Court having been through the NHS mental health assessment process. Having lasting Power of Attorney, my brother and I visited many care homes in our area but we soon realised that this establishment went beyond the norm in that we witnessed a sense of premier caring, attention and professionalism, duly delivered by the Manager and his team of excellent staff. They immediately kept a very close detailed watch over our mother deploying longstanding knowledge of care generally not visible in other establishments. We are thrilled that Mum's general mental and physical health is much improved, she is now well settled and feels safe and secure. Well done to the team!

We got her into this home and couldn't find any fault what so ever. She was truly cared for until she passed away. The staff even went to see her in hospital and attended her funeral. All the staff and management are so caring and helpful. A lovely residential home.