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- Emerson Court Residential Home







Emerson Court is a small, welcoming care home where residents are at the heart of everything they do. The dedicated team of fully trained and qualified staff are well supported and committed to providing personalised care that meets the unique needs of every individual.
They specialise in dementia care, offering a safe, comfortable, and truly homely environment. Their focus is on helping residents continue to live fulfilling lives while maintaining meaningful...
Care Provided by Emerson Court Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Emerson Court Residential Home for full pricing details and T&Cs.
Contact Emerson Court Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- May Residential Homes Ltd
- Private Owned
Person in charge
- Nikki Bennett(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (18)
Visiting
- The home promote visiting at anytime.
Parking
- Parking on forecourt and local streets with no restrictions. Close to transport links.
Emerson Court Residential Home Reviews (15)
Emerson Court Residential Home has a Review Score of 9.3 (9.284) out of 10, based on 4 reviews in the last 2 years.
Over all time Emerson Court Residential Home has 15 reviews.
Extremely happy that my mum is at Emerson Court. Staff are brilliant and mum hasn't lost her sense of humour and usually in good spirits when we visit. Well done.
Thank you for your feedback. We will share it with our amazing team.
In my experience Emerson Court Residential Home is amazing. The staff are excellent in providing a safe place for my mother. My mother has been there for nearly one year and as a family we are very happy with the way she has settled. This would not have been achieved without the staff who are friendly and experience in dealing with elderly people.
Thank you for your review, which we shall share with our excellent team. Kind regards,
I am constantly impressed by the level of care my father receives. The staff are incredibly caring and work hard to maintain the dignity of all of the residents despite often challenging circumstances. I feel very reassured that my dad is extremely well cared for and am grateful for the daily feedback I get about how he has been. It is a small care home that has a wonderful family feel and I can visit at any time and see for myself how well cared for he is by a team that are familiar and treat him as one of their own family.
Thank you for your feedback, which we value and that will be shared with our caring team.
I arrived at 10 am to take my friend out as she is quite fit and able to walk without any aids. The residents were having breakfast, some in the dining room and some in their chairs. They all had different meals of what they wanted. They are always seen happy and like to have a chat. The rooms are well-kept and spotless. I can find no fault with the home. The staff are also friendly and work hard and will answer any questions.
Thank you for your feedback, which we shall share with our lovely team.
My mother moved to Emerson Court in September 2022 from another care home. The difference was unbelievable. The care, companionship, fun and atmosphere at Emerson are amazing. My mum is always laughing, singing and dancing with the carers. It feels like a home from home and I cannot recommend Emerson Court enough to anyone else in my situation. An absolutely amazing home!
Thank you for your comments. We shall share this feedback with our wonderful staff.
My mother has Alzheimer's and has been a resident at Emerson Court for 3 years. I can honestly say that I wouldn't want her anywhere else. It is just like a 'home from home' with all the added care and attention that she needs. Staff are very approachable and friendly and keep us fully up to date with any concerns they may have about mum's health and well-being.
Thank you for your kind words. This will be shared with our lovely staff. Kind regards.
Unfortunately, unable to see rooms due to Covid. We feel very relaxed knowing how well our Mum is being cared for. Any concerns have always been answered.
Thank you for your review, which shall be shared with our lovely team. Kind regards.
Emerson Court is a very good care home. It is always fresh and clean, and all the staff are friendly and helpful. When I was able to visit, the meals always looked delicious. The garden is beautiful. I can ring at any time with a query, and staff can always answer it straight away. I love the fact that it is small and friendly, so I know nearly all the staff personally. My aunt passed away there a few weeks ago, and the manager really went "the extra mile" in looking after her and keeping me informed. Thank you to all of them.
Thank you for your review, which we shall share with our lovely team. It was a pleasure caring for and meeting your aunt. Kind regards.
Mum has been at Emerson Court for almost 4-years now. From day one, the staff have been incredibly supportive and understanding of Mum's needs. There is a really homely atmosphere there, and residents' rooms are comfy. Mum can be difficult, and the staff simply seem to take it in their stride and deal with it - nothing phases them. Mum has always seemed happy to be there, and it is good to see her have a laugh and joke with the staff, who obviously really care about her. The contact and support from management are fantastic, and I know that should I have any concerns, they will deal with them immediately. I have recommended Emerson Court to my neighbour recently and wouldn't hesitate to do so to anyone else! Thank you
Thank you for your kind words; this will be shared with our lovely team. It is a pleasure caring for your mum.
My sister has been staying at this care home since December 2014. She is very happy and well looked after and the staff are very friendly and very attentive. She could not have received any better care. I would not hesitate to recommend this place to anyone.
My mother has lived her for two years and she always seems very contented. It is a small, friendly home with a living room, dining room, conservatory and a summer house. The care needs of each individual resident appears to be well addressed by the compassionate staff. The management team welcome comments and are always available. As a family, we are happy with the care our mother is receiving
The staff are caring and professional. My father is happy in the home and says the staff are very good. The staff keep my father's appearance neat and tidy. The standard of hygiene and meals served is exceptional.
My mother was a resident here for nearly 16 years and throughout her time there her care and support from all staff was brilliant. We cannot praise this Home enough for everything they have done in the past and also the support they have given us as a family. I do not know how I would have coped especially at the end of her life without their support and the care they gave my Mum in the last weeks of her life.
My gratitude goes to everyone at Emerson Court and we will still visit them in the future as it feels so much part of our lives.
My Mother arrived at Emerson Court having been through the NHS mental health assessment process. Having lasting Power of Attorney, my brother and I visited many care homes in our area but we soon realised that this establishment went beyond the norm in that we witnessed a sense of premier caring, attention and professionalism, duly delivered by the Manager and his team of excellent staff. They immediately kept a very close detailed watch over our mother deploying longstanding knowledge of care generally not visible in other establishments. We are thrilled that Mum's general mental and physical health is much improved, she is now well settled and feels safe and secure. Well done to the team!
We got her into this home and couldn't find any fault what so ever. She was truly cared for until she passed away. The staff even went to see her in hospital and attended her funeral. All the staff and management are so caring and helpful. A lovely residential home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Emerson Court Residential Home.
There are no upcoming events for Emerson Court Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Emerson Court Residential Home.
Meet the Team (5)

‘My journey in care started at the age of 16. I realised it was the career path I wanted to take from an early age, after spending some of my childhood visiting a family member in a care home. Aside from seeing my family member, I enjoyed interacting with the other residents and hearing their life stories. Providing personalised care that meets the individual’s needs, promoting independence, and enabling residents to live fulfilling lives with purpose and joy is very important to me. It gives me great satisfaction seeing the emotional and support needs of residents being met. I was promoted to Manager 7 years ago, and I love this position because it gives me the opportunity to foster an environment where residents feel respected, valued, and truly at home, making the experience a positive one for them and their loved ones. I am grateful to have such a caring, experienced team around me who share the same vision and values as I do. Despite its challenges, I find working in care very rewarding. I believe having a good sense of humour, a caring nature, and a willing attitude is key.’

‘I started working at Emerson Court in 2003 as a Carer, and shortly after, I was asked to become a member of management. Before this, I worked as a Night Care Assistant for two other homes. What I most love about working at Emerson Court is making the people I care for smile and laugh. It is hard work but very rewarding. It brings me happiness knowing I have made a difference to someone else’s day. Being a manager allows me to ensure the people who reside at Emerson Court receive the best care possible.

I started working in care later in my life and have been doing so for 11 years now. I realised I would make a great carer after looking after family members over the years, including my poorly father, nan, and grandad. I felt comfort knowing I made their last memories happy ones, and therefore I decided to begin my journey as a care assistant. I love learning about the people I help care for and seeing them smile. I have worked for two other care companies before Emerson Court; however, this one feels more like a home.

I have been working in care of some sort for 21 years, and joined Emerson Court in 2019 as a carer and tea cook. In 2022, I was promoted to a Senior Carer. The thing I love most about my job is caring for residents as I would for my family. Seeing the residents happy and making them comfortable is my priority. I love interacting with the family and friends of our residents and hearing all about our residents’ life experiences. I don’t feel like I am going to work when coming to Emerson Court, as it feels like I am coming home to spend time with family.

‘I have been working at Emerson Court as an Activities Co-ordinator since 2017 and have recently been promoted to Activities Lead. The best thing I love about my job is that it doesn’t really feel that I am working when interacting with the residents because I am doing all the things I love, such as cooking, arts and crafts, gardening, bingo, chair yoga, Singing and dancing and much more. It is a very rewarding role, and seeing residents happy after participating in an activity makes really makes me happy. Please let me know if you have any suggestions for activities, I’m always happy to try new things.’
Frequently Asked Questions about Emerson Court Residential Home
What types of Care is Emerson Court Residential Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Emerson Court Residential Home have?
There are 21 Single Rooms.
What are the Facilities & Services at Emerson Court Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Emerson Court Residential Home to the centre of Hornchurch?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Emerson Court Residential Home to verify any information. View our terms and conditions. Emerson Court Residential Home has an Enhanced Service -more info.