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Care Homes Owned by May Residential Homes Ltd

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by May Residential Homes Ltd
Care home group May Residential Homes Ltd manages two care homes in East London, both of which centre their care around the individual.

The group's care philosophy runs through both homes, meaning they are committed to enhancing the lives of all residents, who are encouraged to involve themselves in their care plans. This ensures residents' wants and needs are catered for and they can continue living happy, fulfilling lives.

Providing good food is important to May Residential Homes Ltd, which is why the high-quality service at the homes includes tasty and nutritious home-cooked meals made with dietary requirements in mind.

May Residential Homes Ltd Locations (2)

 - Browse 2 Care Homes owned by May Residential Homes Ltd
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Freshfields
265 Corbets Tey Road, Upminster RM14 2BN 
9.6 53 reviews
Freshfields, Upminster, London
"Freshfields is an amazing, caring home with skilled, dedicated and wonderful staff. All staff are very helpful making residents feel safe…"   Read all 53 reviews
  • from £1,400 / week
  • 36 Rooms
Location Type Care Home

Freshfields Residential Home is conveniently located in Upminster and is family owned. The majority of experienced staff, including the care manager, has worked for many years providing care with a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Emerson Court Residential Home
129 Wingletye Lane, Hornchurch RM11 3AR 
9.3 15 reviews
Emerson Court Residential Home, Hornchurch, London
"Extremely happy that my mum is at Emerson Court. Staff are brilliant and mum hasn't lost her sense of humour and usually in good spirits…"   Read all 15 reviews
  • from £1,271 / week
  • 21 Rooms
Location Type Care Home

Emerson Court is a small, welcoming care home where residents are at the heart of everything they do. The dedicated team of fully trained and qualified staff are well supported and committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

May Residential Homes Ltd Reviews (68)

9.4

May Residential Homes Ltd has a Group Review Score of 9.4 (9.435) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to May Residential Homes Ltd must have a Review Score.

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Review of

Emerson Court Residential Home

from T B (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy that my mum is at Emerson Court. Staff are brilliant and mum hasn't lost her sense of humour and usually in good spirits when we visit. Well done.
Reply from May Residential Care Homes Ltd, Manager at Emerson Court Residential HomeThank you for your feedback. We will share it with our amazing team.
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Review of

Freshfields

from Denorah R (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
MY mum has been part of the Freshfields "family" Residential Home for 2 and a half years. We have nothing but praise for all the staff who work there. Mum settled in very well and is very happy to call it her home. It's always such a hard decision to make to select a home, but Freshfields have exceeded
our expectations with care, dignity, cleanliness, and all the activities arranged for them. The food is all home cooked and is outstanding. Peace of mind to our family that mum is so happy there.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback which we shall share with our amazing team.
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Review of

Freshfields

from S Q (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Freshfield felt homely and friendly from day one for mum and visiting family. We are always made to feel welcome on the phone and in person. Staff are very caring and like friends, not just staff. All treat her with respect and dignity in her cosy room. There is a nice choice of food, and lots of activities
are available, including themed days, with special birthday treats! Mum has been resident in 'her home' for over 3 years and feels safe and content. As a family, we have peace of mind with the great 24 hour care she receives, and totally recommend Freshfields.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback, which we shall share with our amazing team.
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Review of

Freshfields

from Sheree W (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring and attentive, and any issues we have are dealt with immediately. Just little touches like a visitor tray and a British TV series make it feel more like a home.
The food always looks appealing, and I know Mum enjoys it.
The kitchen always makes a birthday cake for every resident.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback, which I look forward to sharing with our amazing team.
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Review of

Freshfields

from J C (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brothers and I looked at various care homes and none came close to Freshfields. My mum is so happy there... she is so settled and content, we have no worries or concerns. My mum is very vocal when she isn't impressed, and she constantly says how lovely the carers are, how she loves the food too.
Home from home. Mum does lots of activities, which keeps her being sociable, as well as keeping her mind busy and using her hands.
Everyone is so kind to mum, and we are made so welcome whenever we visit. It's an open door policy and nothing is too much trouble. Freshfields are supportive of our wishes and mum's needs.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback, which we will be sure to share with our amazing staff team.
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Review of

Freshfields

from S B (Mother of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always helpful, freshfields is very clean, I would recommend anyone looking for a home to look here first
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback which we shall share with the fantastic team at Freshfields.
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Review of

Freshfields

from Eileen S (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident here for nearly 3 years, and we have been very happy with the quality of care provided. Mum is also happy there are always says how kind the staff are.
The home itself is in a pleasant location, and her room, although small, is cosy and equipped with a comfortable, adjustable
bed and chair.
There are a wide range of activities provided, but because mum finds it painful and difficult to move, she prefers to stay in her room to watch TV and read.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback which is so important to us and will be shared with our excellent staff team. Kind regards,
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Review of

Freshfields

from Julie G (Daughter of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Freshfields is an amazing, caring home with skilled, dedicated and wonderful staff. All staff are very helpful making residents feel safe and cared for. The food is always lovely and my mum enjoys the home cooked meals provided. Additionally visitors are always offered drinks and cakes every visit.
My mum has been a resident for 18 months now and nothing is too much trouble in ensuring her comfort from kitchen staff, maintenance man, carers and management alike. They are quick to respond and engage the doctor to attend to her whenever needed. A truly great place offering peace of mind!
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback, which will be shared with our excellent team.

Kind regards,
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Review of

Emerson Court Residential Home

from Deborah H (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience Emerson Court Residential Home is amazing. The staff are excellent in providing a safe place for my mother. My mother has been there for nearly one year and as a family we are very happy with the way she has settled. This would not have been achieved without the staff who are friendly
and experience in dealing with elderly people.
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your review, which we shall share with our excellent team. Kind regards,
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Review of

Emerson Court Residential Home

from Denise N (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am constantly impressed by the level of care my father receives. The staff are incredibly caring and work hard to maintain the dignity of all of the residents despite often challenging circumstances. I feel very reassured that my dad is extremely well cared for and am grateful for the daily feedback
I get about how he has been. It is a small care home that has a wonderful family feel and I can visit at any time and see for myself how well cared for he is by a team that are familiar and treat him as one of their own family.
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your feedback, which we value and that will be shared with our caring team.
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Review of

Freshfields

from C H (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed overall by the standard of care at Freshfields. There is great interaction with the residents. My dad is treated with respect and his personal carers ensure he is always clean shaved and dressed appropriately. The staff are welcoming, the food is high quality. Management and
staff are very approachable always happy to help with any concerns. My dad would not have better care. Freshfields is a very homely home not clinical at all. I don't need to worry about my dad anymore.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your kind feedback. We shall share this with our wonderful team.
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Review of

Emerson Court Residential Home

from S H (Friend of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at 10 am to take my friend out as she is quite fit and able to walk without any aids. The residents were having breakfast, some in the dining room and some in their chairs. They all had different meals of what they wanted. They are always seen happy and like to have a chat. The rooms are well-kept
and spotless. I can find no fault with the home. The staff are also friendly and work hard and will answer any questions.
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your feedback, which we shall share with our lovely team.
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Review of

Freshfields

from V N (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's always a very upsetting time when a dear relative enters a care home, but the staff were so friendly and supportive, my mum then preferred with her new friends. Freshfields is such a friendly home that 2 of my friends now have their parents living there too as my recommendation was so high. The
doctors and day-to-day care with medication and personal hygiene have been dealt with great dignity.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback and kind words, which we shall share with the team at Freshfields.
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Review of

Freshfields

from M F (Son of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are lovely and all treat Mum with dignity and compassion, almost as if she was their own Mum. The turnover of staff appears to be very low which is a good sign. There is always a large number of staff on duty to look after the residents.
Tasty varied menus are on offer each day. Themed
menus are often put on to commemorate special events (St Patrick's Day, etc.)
The bedrooms and community rooms are always spotless, airy and staff make every effort to personalise their bedrooms with family pictures etc
There is a wide range of activities organised for the residents with frequent quizzes, craft work, singers, and days out.
Medical care is amazing day to day and a doctor who visits every week.
Hairdressers, Chiropodists, Opticians, Dentists etc.. regularly attend for checkups and pampering.
We are so lucky to have found Freshfields for Mum. It gives the whole family great peace of mind knowing that Mum is being looked after so well.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your feedback. We look forward to sharing this with our wonderful team at Freshfields.
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Review of

Freshfields

from C G (Granddaughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Freshfields enough, the care my grandmother receives is outstanding. The staff are incredible caring considerate kind nothing is to much trouble the facilities and surroundings are beautiful. The dining room is so welcoming and the meals are delicious with a wide range of choices
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The activities on offer daily are brilliant always something different for everyone and the day trips are great! It's like home from home at Freshfields, my grandmother has made some lovely friendships with other residents. She is so happy here and knowing she is, gives me such peace of mind.
Reply from Zoe Kerley, Director at FreshfieldsThank you for your review. This feedback is important to us and will be shared with our dedicated staff team.
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Review of

Freshfields

from N N (Daughter of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father has become more difficult to deal with recently and requires a lot of additional care. Words cannot really convey the care and attention the team at Freshfields Care Home has dedicated to trying to help our dad during his stay. The home is very clean and tidy and the food is excellent. Dad
is treated with complete dignity and respect.
Our thanks to all the team at Freshfields for your dedication to all the residents and the love you show them all.
Reply from Zoe Kerley, Owner at FreshfieldsThank you for your feedback and kind words. Your comments mean a lot and we will be sure to share this review with our amazing team.
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Review of

Freshfields

from Jill C (Daughter-in-law of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank goodness we chose to reserve our judgement - despite the CQC report, which says this residential care home ‘requires improvement’ - which turned out to be simply because in 2020, they were not computerised!
My 99 year old mother-in-law became a resident at Freshfields in January of this year.
My husband and I have been very impressed with the outstanding care and attention that she has received during the last 9 months or so of her life.
The manager and her deputy are exceptional in their duty to both residents and staff, making this residential home very special indeed. The atmosphere is so homely and you are always made to feel welcome. Many of the dedicated staff are long-serving, which always says so much for the management.
Never an easy job caring for elderly/frail folk, but at Freshfields it is carried out with great care and understanding. Thank you so much Freshfields.
Reply from Zoe Kerley, Owner at FreshfieldsThank you so much for your kind words which we shall share with the team at Freshfields.
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Review of

Emerson Court Residential Home

from A S (Daughter of Resident) published on 25 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Emerson Court in September 2022 from another care home. The difference was unbelievable. The care, companionship, fun and atmosphere at Emerson are amazing. My mum is always laughing, singing and dancing with the carers. It feels like a home from home and I cannot recommend Emerson
Court enough to anyone else in my situation. An absolutely amazing home!
Reply from May Residential Care Homes Ltd, Director at Emerson Court Residential HomeThank you for your comments. We shall share this feedback with our wonderful staff.
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Review of

Freshfields

from Jowan M (Son-in-law of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Freshfields has been a home away from home for my father-in-law. It was the ‘homely’ feel that was the deciding factor when it came to choosing Freshfields. The staff are very accommodating to his needs and provide a really friendly and personal/kind touch to the care they give. The activities and food
are particularly a hit with my father-in-law, and his room and the rest of the home are always clean and comfortable. Thank you to all the staff at Freshfields for providing such good care.
Reply from Zoe Kerley, Owner at FreshfieldsThank you for your feedback, which we share with our team. Kind regards.
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Review of

Freshfields

from Jack W (Brother-in-law of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home with first-class management and caring, well-trained staff.
The home is kept spotless.
I am very relieved that my beloved brother-in-law is being looked after at Freshfields.
Reply from Zoe Kerley, Owner at FreshfieldsThank you for your review, which we value and shall share with the team at Freshfields. Kind regards.
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Frequently Asked Questions about May Residential Homes Ltd

Costs for care homes owned by May Residential Homes Ltd

Average costs per week for care homes owned by May Residential Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by May Residential Homes Ltd, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,336
Residential Dementia Care £1,336
All Care Types £1,336
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does May Residential Homes Ltd own?

May Residential Homes Ltd own 2 Care Homes.

Which May Residential Homes Ltd Care Homes have the highest review score?

Freshfields & Emerson Court Residential Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact May Residential Homes Ltd to verify any information. View our terms and conditions. May Residential Homes Ltd has a Platinum Service – more info.