Care Homes Owned by May Residential Homes Ltd in London

staff are very approachable always happy to help with any concerns. My dad would not have better care. Freshfields is a very homely home not clinical at all. I don't need to worry about my dad anymore.

and spotless. I can find no fault with the home. The staff are also friendly and work hard and will answer any questions.

doctors and day-to-day care with medication and personal hygiene have been dealt with great dignity.

menus are often put on to commemorate special events (St Patrick's Day, etc.)
The bedrooms and community rooms are always spotless, airy and staff make every effort to personalise their bedrooms with family pictures etc
There is a wide range of activities organised for the residents with frequent quizzes, craft work, singers, and days out.
Medical care is amazing day to day and a doctor who visits every week.
Hairdressers, Chiropodists, Opticians, Dentists etc.. regularly attend for checkups and pampering.
We are so lucky to have found Freshfields for Mum. It gives the whole family great peace of mind knowing that Mum is being looked after so well.

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The activities on offer daily are brilliant always something different for everyone and the day trips are great! It's like home from home at Freshfields, my grandmother has made some lovely friendships with other residents. She is so happy here and knowing she is, gives me such peace of mind.

is treated with complete dignity and respect.
Our thanks to all the team at Freshfields for your dedication to all the residents and the love you show them all.

My husband and I have been very impressed with the outstanding care and attention that she has received during the last 9 months or so of her life.
The manager and her deputy are exceptional in their duty to both residents and staff, making this residential home very special indeed. The atmosphere is so homely and you are always made to feel welcome. Many of the dedicated staff are long-serving, which always says so much for the management.
Never an easy job caring for elderly/frail folk, but at Freshfields it is carried out with great care and understanding. Thank you so much Freshfields.

Court enough to anyone else in my situation. An absolutely amazing home!

are particularly a hit with my father-in-law, and his room and the rest of the home are always clean and comfortable. Thank you to all the staff at Freshfields for providing such good care.

care she was given helped Mum and our family so much.

any concerns they may have about mum's health and well-being.

it is small and friendly, so I know nearly all the staff personally. My aunt passed away there a few weeks ago, and the manager really went "the extra mile" in looking after her and keeping me informed. Thank you to all of them.

with it - nothing phases them. Mum has always seemed happy to be there, and it is good to see her have a laugh and joke with the staff, who obviously really care about her. The contact and support from management are fantastic, and I know that should I have any concerns, they will deal with them immediately. I have recommended Emerson Court to my neighbour recently and wouldn't hesitate to do so to anyone else! Thank you

not a typical care home and is lovely from the staff to the place itself. We are so so grateful that nan was able to get a room here and to know that she is safe and taken care of. Thanks to all.

served is of a very good standard and staff and management always enter into any celebrations with imaginative decorations, entertainment and excellent food and drinks. It is a happy place.