Dalemead Care Home Ltd

10-12 Riverdale Gardens, Twickenham TW1 2DA
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8.2 2 Reviews
  • Dalemead Care Home Ltd, Twickenham
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Dalemead Care Home Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dalemead Care Home Ltd

Person in charge

  • Anwar Phul (Owner/Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (3)

Parking

  • Parking available on forecourt

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Dalemead Care Home Ltd Reviews (2)

8.2

Dalemead Care Home Ltd has a Review Score of 8.2 (8.162) out of 10, based on 2 reviews in the last 2 years.
Over all time Dalemead Care Home Ltd has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
  • 1
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Reviewer Connection to Dalemead Care Home Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from Bill T (Cousin of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review refers to our elderly gentleman cousin-in-law whose time in Dalemead was short but his last few days were well cared for by wonderful staff.
We chose Dalemead for this gentleman as a result of the wonderful care given to our other elderly cousin during the most difficult covid times of
2020-21 when nothing was too much for the management and team to whom we owe so much gratitude.
Privately run, it provides a safe and caring space for those who have lost the ability to live independently.
We are lucky to have such wonderful people looking after our elderly when it gets too much for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anna S (Daughter of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from staff who really do a great job with nice surroundings. They even took my mum to church for many years on Sundays with taxis I booked for her. Care that goes above and beyond. My mum was resident from September 2017 - January 2024 and always I found the care and staff to be of the
highest quality. I could regularly video call her through the activities organiser. They had a guitarist who played classic songs on request on a Friday in the lovely light Orangery room. Really cheerful surroundings. I was always offered a drink by the staff when I arrived. Could get hand cream to massage my mum's hands given to me for instance.
The best decision I ever made on behalf of my mum was to choose Dalemead. She was a resident on Orchid ward. You will be glad you chose Dalemead. It's a totally wonderful care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.162)

Overview of Review Score

The Review Score of 8.2 (8.162) out of 10 for Dalemead Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Dalemead Care Home Ltd is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.329 Points relating to the number of positive Reviews for Dalemead Care Home Ltd is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 2 Positive Reviews ÷ 9.8 = 0.204
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dalemead Care Home Ltd

What types of Care is Dalemead Care Home Ltd registered for?

Older Person Care, Dementia & Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dalemead Care Home Ltd have?

There are 43 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Dalemead Care Home Ltd?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Dalemead Care Home Ltd to the centre of Twickenham?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dalemead Care Home Ltd to verify any information. View our terms and conditions. Dalemead Care Home Ltd has an Basic Service - more info.