



Dalemead is a private, independent, family-run care home registered to accommodate up to 49 older people who are mentally frail. It is located in a quiet, leafy residential area on the Twickenham side of Richmond Bridge, close to the River Thames and within walking distance of local shops and amenities. The home was established in 1942 to support older people displaced during the Second World War. Originally run by the...
Care Provided by Dalemead Care Home Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are reviewed each April and usually increase in line with inflation. The fees exclude chiropody, hairdressing, dry cleaning, newspaper and delivery costs, and escort duty.
The price(s) shown are provided by the care home. Contact Dalemead Care Home Ltd for full pricing details and T&Cs.
Contact Dalemead Care Home Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Dalemead Care Home Ltd
- Private Owned
Person in charge
- Anwar Phul (Owner/Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (3)
Visiting
- Visits are not restricted to set times. However, visitors are generally asked to avoid mealtimes in order to respect the dignity and privacy of other clients. Where this is not possible, alternative arrangements can be made in advance.
Parking
- Parking available on forecourt
Dalemead Care Home Ltd Reviews (10)
Dalemead Care Home Ltd has a Review Score of 9.3 (9.339) out of 10, based on 9 reviews in the last 2 years.
Over all time Dalemead Care Home Ltd has 10 reviews.
The care staff are friendly and genuinely caring. The health care is exemplary and the food good. My mother is as happy here as it's possible to be in her difficult circumstances and we can all relax knowing she is in the best place for her.
My mother came to Dalemead as she was no longer able to live alone at home with dementia. Prior to her moving in, she trialled two weeks in another care home. What struck me at Dalemead was that in general the lounge, even though full of residents with varying levels of dementia, was much calmer than the previous care home. Family run, the deputy manager seeks to update me every time I visit and there is a homely atmosphere and a sense of community. In the summer, my mother enjoys the garden. The staff turnover is extremely low and they do their best to accommodate every time I visit and would like her transferred to a wheelchair so I can spend time with her upstairs in her room, or downstairs in the orangery.
Thank you so much for taking the time to write such a lovely review. We really appreciate it. Your feedback makes a huge difference and helps us to continue improving our service
Thank you for all the care you take of the residents, keeping them warm, personal care, medication, food and the events you organise. We also appreciate the time you spend in keeping family the family in touch with things happening at Dalemead and our relative. Many thanks.
Thank you for taking the time to write such a thoughtful review about the care provided. It is greatly appreciated and has been shared with the team.
Dad's condition slightly improved after he moved in, because of the care and attention of the staff.
He has now been in Dalemead for 2 years and we are so pleased he is there. Most of the staff are super friendly and kind (a couple do their jobs efficiently without chatting, and I think Dad appreciates a mix). He is very well cared for physically and medically with regular GP visits and excellent communication. He has never been a sociable person and prefers his own company, listening to the radio and music. The staff organise this for him. The owners and management know every resident and value everyone.
It was a hard decision to move Dad into a care home and we feel very lucky and pleased that this is going so well.
Your review is greatly appreciated and will be shared with our team. It is never taken for granted, and we are truly grateful for the time and thought you have given. Your feedback means a great deal to us and supports our commitment to providing excellent care.
My mother has been a resident for 4 years now. During that time, unsurprisingly, her health has deteriorated but the staff at Dalemead have managed her care very well. Communication is good. The staff turn over is extremely low which means that both mum and we as a family know her carers well and they know us well. The home has a nice, calm and friendly feel to it. We have no doubt that mum is safe and in good hands.They put on activities for residents which are great, especially singing with John and Sally. It is wonderful to see how music brings such joy. I like that fact that it is a family owned and run home and not a big chain. Visitors are always welcomed. It is a difficult decision to place a loved one in a care home but I would recommend Dalemead to anyone who needs to.
Your feedback will be extremely helpful to future clients and families who are looking for placements and care home support. Reviews like yours play an important role in helping...
I have been very happy with the service provided by Dalemead care home for my mother who became unable to look after herself at home mainly due to old age. The staff have been very kind to her and good at passing on information about her when we visit. I feel she is being safely cared for. Although she now has been diagnosed with dementia and does not really know where she is she often comments (unprompted) that it is a nice place and she likes being there. This is very reassuring.
We are delighted to hear that your experience has been a positive one, and your feedback is greatly appreciated. It is always encouraging...
When my husband's care needs became too complex for him to be cared at home, I visited a number of care homes locally. Visiting Dalemead I knew it was different from others. Family run, with a sense of community was immediately obvious. My husband has settled well, thanks to the excellent dedicated staff. His progressive dementia has meant that his speech is poor, but his needs are well interpreted by the caring staff. He is enjoying the activity sessions, in particular the art class and chair based keep fit. Even after the short amount of time my husband has been at Dalemead, I am certain it was the right decision to choose this very special care home.
Your feedback means a great deal to our team and serves as wonderful encouragement to continue providing the...
My mother has been a resident for almost two years. During this time I have been delighted with the care of the patients and management of the home. The staff are kind towards the patients and treat them with respect. I have a strong relationship with the management team who keep me abreast of any issues with my mother be it minor bumps or mood issues or eating/drinking challenges. Whilst the home is not modern it feels homely. The team make great efforts to keep the residents entertained through regular activities. I'm so pleased we found Dalemead.
Thank you so much for taking the time to leave such a kind review. Were delighted to hear about your positive experience and your lovely feedback means a great deal to our team. Well be sure to share your comments with everyone involved.
We chose Dalemead for this gentleman as a result of the wonderful care given to our other elderly cousin during the most difficult covid times of 2020-21 when nothing was too much for the management and team to whom we owe so much gratitude.
Privately run, it provides a safe and caring space for those who have lost the ability to live independently.
We are lucky to have such wonderful people looking after our elderly when it gets too much for us.
Your feedback means a great deal to our team and serves as wonderful encouragement to continue providing the...
The best decision I ever made on behalf of my mum was to choose Dalemead. She was a resident on Orchid ward. You will be glad you chose Dalemead. It's a totally wonderful care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dalemead Care Home Ltd.
There are no upcoming events for Dalemead Care Home Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dalemead Care Home Ltd.
Accreditations
There are no accreditations posted yet for Dalemead Care Home Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Dalemead Care Home Ltd
What types of Care is Dalemead Care Home Ltd registered for?
Older Person Care, Dementia, Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dalemead Care Home Ltd have?
There are 43 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Dalemead Care Home Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dalemead Care Home Ltd to the centre of Twickenham?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dalemead Care Home Ltd to verify any information. View our terms and conditions. Dalemead Care Home Ltd has an Enhanced Service -more info.