Gate Lodge

1 Upper Woodcote Village, Purley CR8 3HE
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9.9 23 Reviews
  • Gate Lodge, Purley
Gate Lodge is a well-established, 21 bedded residential home for the elderly, which is registered by the London Borough of Croydon. The home was founded in 1984.

It is situated in a quiet residential area near the exclusive Webb estate, within a short distance from Purley town centre. It has a well kept front and back garden which is regularly used by the residents during the summer months. Gate Lodge specialises in both short and long stay care for frail, elderly people and also for those with short term memory loss.

The home is family run and provides a safe, warm environment in a homely atmosphere. Experienced, friendly and caring staff provides 24 hour cover.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1600
  • Self-Funded Residential Dementia Care: £1000 – £1600

These prices are only a guideline, please contact Gate Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Owner

  • Mr & Mrs P Chellun

Person in charge

  • Vickie Crouch (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (21)

Gate Lodge Reviews (23)

Total of 23, showing 1-20
9.9

Gate Lodge has a Review Score of 9.9 (9.906) out of 10, based on 15 reviews in the last 2 years. Over all time Gate Lodge has 23 reviews.

Overall Experience

  • 21
  • 2
  • 0
  • 0
  • 0

Date Published

23
5
9
15
8

Review from Leonard L (Son of Resident) published on 5 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum was diagnosed with Alzhiemers I've been her main carer & didn't realise how much this had affected me & mums life. When I had the interview at Gate Lodge I found that the home was truly comfortable which made me feel completely at ease. Seeing the staff caring for the residents so much
I felt this could be the place for my mum. Mum has been there 2 months & the home is exactly how I though it would be. The management system in place for the care is outstanding. The carers are unbelievable. It is so well run. I can see in my mum how happy she is. Absolutely 5 stars.

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Review from Sharon R (Friend of Resident) published on 22 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is a little piece of heaven on earth. The staff are all so genuinely kind, caring & supportive of the residents. It feels like family when you go to visit. They are responsive to feedback & concerns & take your part in your family members life very seriously. They have activities each day,
its a small personal highly well run home. My friend has settled in so well & loves it there. I would highly recommend this home. 5 star.

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Review from Lance W (Son of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough. My dad has been made to feel so welcome at his new home. Staff are amazing, room is so nice & the manager is such an amazing person who has made sure we (family) are happy & supported. I could not see my dad living anywhere else but here. It is his home away from
home.

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Review from T W (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise the management and staff enough. The manager made the whole process of taking Dad into their care as painless as was possible. He is now settled and is happy. They have geared Dad's care to his own needs - not a 'one size fits all' approach. Gate Lodge is truly a care 'home' not a care
facility.

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Review from S F (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy that Dad is being looked after by the casing and attentive staff at Gate Lodge. The home is safe and secure. When I visit he is happy and has put on weight since he moved last August. He is much healthier and I am confident he is getting the best possible care.

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Review from Tracy F (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After reviewing several care homes for my mother I was recommended to Gate Lodge. From the outset their team was incredibly helpful and accommodating, making the transition smooth and stress-free. My mum was provided with a lovely comfortable room and throughout her time there she was well cared for
by the entire team. Their dedication and compassion truly stood out. The facilities were more than adequate, clean, functional and well-maintained. It gave me peace of mind knowing my mum was in such a caring and professional environment. Thank you to everyone at Gate Lodge for the kindness and excellent care you provided. They also gave her an excellent 90th birthday party.

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Review from Laura F (Daughter of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad came to Gare Lodge the staff and management have been amazing at settling him in. When I visit he is happy and has also gained some weight. The home is spotlessly clean and the staff and management are so friendly and caring, always keeping me updated when the need arises. I would have no
hesitation in recommending Gate Lodge for your loved ones.

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Review from A P (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gate Lodge has a very good atmosphere. The staff are always friendly and welcoming. They are always kind and very patient with the residents, especially with my dad. My father has lived at Gate Lodge for over 18 months now, during this time I have always been confident he is being well looked after.
I can not express how important this is for my peace of mind. I am so grateful.

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Review from Noel B (Nephew of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt seems to be very happy living at Gate Lodge. They treat her with respect and talk to her in a suitably friendly way. Whenever I visit she looks clean and does not smell which is a great improvement on her state before she arrived there. I am particularly impressed by the communications that
I regularly receive from Gate Lodge, some are specific to my aunt and some are general about what activities they have been undertaking. I feel confident that my aunt is getting the best possible care.

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Review from Andrew H (Son of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved to Gate Lodge on a two-week temporary basis after she ended up in hospital after not eating for her home carers. The staff at Gate Lodge got her eating and drinking as she should be almost straight away, and since she moved in last November she has been much healthier and happier.
I could not be more pleased with the progress she has made under their care.

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Review from D L (Husband of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in this home for about 2 years now and when we were looking round for a home, this one stood out from all aspects of care! My family and friends have all been impressed with the level of care here.
The council pay the fees but I make a substantial contribution to them.
They would
not use Gate Lodge if it was too expensive.

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Review from Donna B (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother joined Gate Lodge in May 2023.
I was looking for specialist care for dementia.
From the moment I met the management team, I knew this was the home-from-home my mum needed.
She settled quicker than expected, is well cared for and all the staff are warm, welcoming and joyful.
The small setting
is just perfect and they go the extra mile to celebrate calendar festivities.

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Review from N S (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not ask for a better place for my mum. She is being so well looked after, all of the staff are lovely people and you can tell they genuinely care about the residents. She is very happy here and we are happy knowing that she's in safe hands.

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Review from A H (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home for a number of years now and the care is excellent. The staff move around the residents talking to them calmly and gently, encouraging them to join in with activities or keep moving! The residents themselves respond to the calm surroundings and when I visit many of them
welcome me too!
Again the staff provide lots of varied entertainment and activities inviting residents to join in. Then several times over the past couple of years families are invited too! We have had some fun times and staff all seem to work together. They seem to remain in their jobs which is a good sign... it's lovely to get to know everyone, the home is very family-orientated.
Residents have their own room, my mother an ensuite and nice furniture and they make it homely and comfortable.
I can't speak more highly of this care home, I know my mother is taken very good care of and is loved!
Thank you to all the staff there!

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Review from R S (Husband of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it a very friendly place. Very clean and doesn't smell which is very important to me. Staff are very helpful.

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Review from Ian B (Son of Resident) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a Gate Lodge resident since April 2022 but he is now the second close relative of mine that has been a resident of this home. My father-in-law sadly passed away three years ago but I always recall how happy, safe and content he was here.
My father was initially quite anxious, along
with myself, as to how he will find moving to Gate Lodge after living for so long on his own. It was a challenging move but we all agree now it was the best decision we made. He is now eating and washing regularly and starting to put on the weight that he had slowly been losing over the years. He is a difficult man to please but he is very happy and content where he is now. I am always kept informed of his well-being and it's just very reassuring to know he is in safe hands. Thank you, Gate Lodge.

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Review from Sally C (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Gate Lodge for quite a few years now and is so happy and content. The staff know her well and care for her needs on a personal basis. The home is like a home from home, my mum loves the staff and is always smiling when I visit. I'm so glad I chose this home for my mum as opposed to
one of the large homes. The monthly email updating us on the activities is a pleasure to receive and the Zoom Christmas Concert was fantastic. Gate Lodge has managed Covid-19 very well and has gone the extra mile to keep the care home Covid free.

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Review from Kathryn D (Niece of Resident) published on 4 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt so lucky being able to place my uncle at Gate Lodge, as we had heard very good things. We have always felt that he is well cared for and his needs are more than met. Gate Lodge is a friendly, comfortable, family run home, with a small community of residents. My uncle is such a sociable person
and had become lonely, especially during the pandemic. He needed to be around people and to have 24/7 care. I felt immense relief that we could get him a place at Gate Lodge, where he would receive the care he needed, but also have the opportunity to socialise with others and feel safe. Suffering from Alzheimer's was making him anxious living alone in his home, but at Gate Lodge he is able to take part in organised activities which stimulate him and have revived his bubbly personality. Gate Lodge are great at keeping the family and friends of residents informed and included, and updating us on the fun the residents seem to have! I trust and am grateful to the staff and managers. Thanks!

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Review from Eileen D (Wife of Resident) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had Gate Lodge recommended by my daughter's friend and it's the best thing that could have happened. My husband had been in hospital with lung cancer for five months and when we saw Gate Lodge we just knew it was right and he was treated very kindly by all the staff, especially as he could be a bit
tricky. He has his own room which he can use at his pleasure when he wants. They do lots of activities and before Covid entertainers would come. I enjoy the email we get each month letting me know how much he's participated. Now it's warming up we shall be able to get some sunshine in the walled garden. These days he seems quite happy.

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Review from Robert S (Wife of Resident) published on 27 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely and I always have a chat with them. I find them very supportive and helpful.

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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Gate Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Gate Lodge is calculated as follows: ( (163 Excellents x 5) + (17 Goods x 4) ) ÷ 180 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gate Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Vicky

Vicky Crouch

Job Title: Manager

Joined: 2022

Hi, I'm Vicky Crouch – Manager of Gate Lodge Residential Care Home


At Gate Lodge we believe that every resident deserves to live their life to the fullest—just as they would at home. Leading this vision with kindness, dedication, and a heart full of joy is my daily mission at Gate Lodge.


With a passion for person-centred care, I ensure that each resident is treated with the respect, dignity, and individuality they deserve. I coordinate a fantastic team to provide the best possible support, always listening to residents, keeping them safe, and making sure every day is filled with warmth and happiness.


But care isn’t just about meeting needs—it’s about creating joyful experiences. I am committed to making Gate Lodge a place where families are not only welcomed but encouraged to be part of the journey. Whether it’s fun-filled activities during the day or special evening events, loved ones are always included, and communication remains open and reassuring.


With an incredible team of staff, fellow managers, and the support of the Gate Lodge proprietor, I lead with compassion, respect, and an unwavering commitment to ensuring that every resident lives their best life.

Frequently Asked Questions about Gate Lodge

What types of Care is Gate Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gate Lodge have?

There are 21 Single Rooms.

What are the Facilities & Services at Gate Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Gate Lodge to the centre of Purley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gate Lodge to verify any information. View our terms and conditions. Gate Lodge has an Enhanced Service - more info.