






Gate Lodge is a well-established, 21 bedded residential home for the elderly, which is registered by the London Borough of Croydon. The home was founded in 1984.
It is situated in a quiet residential area near the exclusive Webb estate, within a short distance from Purley town centre. It has a well kept front and back garden which is regularly used by the residents during the summer months. Gate Lodge specialises...
Care Provided by Gate Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
hairdressing and chiropody are not included in fees
The price(s) shown are provided by the care home. Contact Gate Lodge for full pricing details and T&Cs.
Contact Gate Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mr & Mrs P Chellun
- Private Owned
Person in charge
- Vickie Crouch (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (1)
Gate Lodge Reviews (32)
Gate Lodge has a Review Score of 9.8 (9.848) out of 10, based on 18 reviews in the last 2 years.
Over all time Gate Lodge has 32 reviews.
I was looking for specialist care for dementia.
From the moment I met the management team, I knew this was the home-from-home my mum needed.
She settled quicker than expected, is well cared for and all the staff are warm, welcoming and joyful.
The small setting is just perfect and they go the extra mile to celebrate calendar festivities.
We could not ask for a better place for my mum. She is being so well looked after, all of the staff are lovely people and you can tell they genuinely care about the residents. She is very happy here and we are happy knowing that she's in safe hands.
Again the staff provide lots of varied entertainment and activities inviting residents to join in. Then several times over the past couple of years families are invited too! We have had some fun times and staff all seem to work together. They seem to remain in their jobs which is a good sign... it's lovely to get to know everyone, the home is very family-orientated.
Residents have their own room, my mother an ensuite and nice furniture and they make it homely and comfortable.
I can't speak more highly of this care home, I know my mother is taken very good care of and is loved!
Thank you to all the staff there!
I find it a very friendly place. Very clean and doesn't smell which is very important to me. Staff are very helpful.
My father was initially quite anxious, along with myself, as to how he will find moving to Gate Lodge after living for so long on his own. It was a challenging move but we all agree now it was the best decision we made. He is now eating and washing regularly and starting to put on the weight that he had slowly been losing over the years. He is a difficult man to please but he is very happy and content where he is now. I am always kept informed of his well-being and it's just very reassuring to know he is in safe hands. Thank you, Gate Lodge.
My mum has been at Gate Lodge for quite a few years now and is so happy and content. The staff know her well and care for her needs on a personal basis. The home is like a home from home, my mum loves the staff and is always smiling when I visit. I'm so glad I chose this home for my mum as opposed to one of the large homes. The monthly email updating us on the activities is a pleasure to receive and the Zoom Christmas Concert was fantastic. Gate Lodge has managed Covid-19 very well and has gone the extra mile to keep the care home Covid free.
We felt so lucky being able to place my uncle at Gate Lodge, as we had heard very good things. We have always felt that he is well cared for and his needs are more than met. Gate Lodge is a friendly, comfortable, family run home, with a small community of residents. My uncle is such a sociable person and had become lonely, especially during the pandemic. He needed to be around people and to have 24/7 care. I felt immense relief that we could get him a place at Gate Lodge, where he would receive the care he needed, but also have the opportunity to socialise with others and feel safe. Suffering from Alzheimer's was making him anxious living alone in his home, but at Gate Lodge he is able to take part in organised activities which stimulate him and have revived his bubbly personality. Gate Lodge are great at keeping the family and friends of residents informed and included, and updating us on the fun the residents seem to have! I trust and am grateful to the staff and managers. Thanks!
I had Gate Lodge recommended by my daughter's friend and it's the best thing that could have happened. My husband had been in hospital with lung cancer for five months and when we saw Gate Lodge we just knew it was right and he was treated very kindly by all the staff, especially as he could be a bit tricky. He has his own room which he can use at his pleasure when he wants. They do lots of activities and before Covid entertainers would come. I enjoy the email we get each month letting me know how much he's participated. Now it's warming up we shall be able to get some sunshine in the walled garden. These days he seems quite happy.
The staff are lovely and I always have a chat with them. I find them very supportive and helpful.
Gate Lodge have always been most considerate to my mother and have gone out of their way to meet her needs and make her comfortable and safe. They have made a commitment to her which I am so grateful for. They are always patient and kind and she has become very content.
I was very nervous of having to put my dad into a home but I have found the staff to be so helpful and understanding that it has made me more relaxed and my dad feels a lot calmer. He now has company and is given the time to be more active in himself where at home he was on his own apart from my visits daily and the carer. He is now kept to a routine for meals which is a good thing and I know that he is getting the nutrition that he needs. We were aloud to bring in personal things e.g T.V. Radio which made him feel more relaxed.
I consider us to be so lucky in finding this care home for my uncle. The staff are calm and gentle, nothing is too much trouble. They keep me informed and I really can't fault their care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Gate Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Gate Lodge.
Accreditations
There are no accreditations posted yet for Gate Lodge.
Meet the Team (1)

Hi, I'm Vicky Crouch – Manager of Gate Lodge Residential Care Home
At Gate Lodge we believe that every resident deserves to live their life to the fullest—just as they would at home. Leading this vision with kindness, dedication, and a heart full of joy is my daily mission at Gate Lodge.
With a passion for person-centred care, I ensure that each resident is treated with the respect, dignity, and individuality they deserve. I coordinate a fantastic team to provide the best possible support, always listening to residents, keeping them safe, and making sure every day is filled with warmth and happiness.
But care isn’t just about meeting needs—it’s about creating joyful experiences. I am committed to making Gate Lodge a place where families are not only welcomed but encouraged to be part of the journey. Whether it’s fun-filled activities during the day or special evening events, loved ones are always included, and communication remains open and reassuring.
With an incredible team of staff, fellow managers, and the support of the Gate Lodge proprietor, I lead with compassion, respect, and an unwavering commitment to ensuring that every resident lives their best life.
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