Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 15 Service Users
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Jack Gardner House is an experienced home that has made a difference to the lives of young adults who need mental health care.
While adhering to strong Jewish traditions and culture, the home helps adults to live an independent lifestyle via personal support plans that are regularly reviewed.
A qualified team are available around the clock, skilled in person-centred methods and take pride in a friendly approach.
Care Provided by Jack Gardner House
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Jack Gardner House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Jewish Care
- Voluntary / Not for Profit Owned
Person in charge
- Sandra Saintus(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
- Members of the Jewish Community.
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (15)
- Single Rooms with ensuite Wet Room (15)
Visiting
- Visitors are welcome anytime.
Parking
- On-street parking available. Some restrictions apply - please refer to signage.
Jack Gardner House Reviews (13)
9.2
Jack Gardner House has a Review Score of 9.2 (9.189) out of 10, based on 3 reviews in the last 2 years.
Over all time Jack Gardner House has 13 reviews.
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Review from Edward U (Resident / Service User) published on 22 April 2026 Submitted via Website•
Overall Experience
I have lived here for 10 years and have always been very happy. I like my room, the location, the common parts and the staff. I am able to live in an independent manner, doing what I want and what is good for me. I even have a local voluntary job. If I was living on my own, I would find it hard to get up in the mornings and this would mess up my life.
↩Reply from Agnes Voros, Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
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No Rating
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No Rating
Review from Daniel B (Respite Resident) published on 27 January 2026 Submitted via Postal Card•
Overall Experience
The best care home I have been a resident in.
↩Reply from Agnes Voros, Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from T N (Relative of Resident) published on 30 December 2025 Submitted via Website•
Overall Experience
The team at Jack Gardner House have been consistently exemplary providing safe, supportive and respectful care to my sister for many years, including through the challenges of the pandemic years. The 'facilities', while not extensive, perfectly suit the requirements of the residents as do, I believe, the activities. My sister LOVES being at Jack Gardner House.
↩Reply from Agnes Voros, Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
No Rating
Review from K S (Resident / Service User) published on 9 April 2024 Submitted via Postal Card•
Overall Experience
Everything about Jack Gardner is outstanding. The manager is exceptional. She runs such an efficient care home. One day I arrived back from a football match at 11 PM and the manager was still in her office working. The next day I saw her start work at 8 AM. My key worker is very caring and very hard-working. All the staff are really good at their jobs. All three members of the leadership tram run the care home so well. The two chefs always cook great meals. Two housekeepers are brilliant too.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
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Review from A F (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Very interesting.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from D M (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
The residents are friendly. I like the staff. Renew the pub, two fitter tips.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager of Jack Gardner House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B H (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
It is a caring house. You are cared for both physically and mentally.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Review from R A (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Jack Gardner has excellent care, Jewish care in the whole Jewish care homes. Just very happy with the care being given.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from N L (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Firstly I like the food to eat and a full plate full. I would love you to sing more songs. More art work.
↩Reply from Agnes Voros, Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from L L (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Very well. The support is adequate.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Staff are understanding, play snooker with uncle, listening to music.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Jack Gardner House is very good.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E V (Resident / Service User) published on 4 April 2024 Submitted via Postal Card•
Overall Experience
I am very happy living here.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager of Jack Gardner House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 May 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Jack Gardner House.
Upcoming Events
There are no upcoming events for Jack Gardner House.
Awards / Recognitions (1)
- 06 Jul 2021Recipient: Jack Gardner House
Accreditations
There are no accreditations posted yet for Jack Gardner House.
Meet the Team (1)
Rita RoussoJob Title:Director of Care & Housing ServicesJoined: 2024
I bring a wealth of global experience, having spent two decades as a registered nurse and senior executive within the health and social care sector across the UK, Ireland, Australia, and Israel. I grew up in Australia, and my experiences include working at Jewish Care Victoria in Melbourne, Australia, as a Quality and Compliance Manager and Acting General Manager, where I was responsible for the clinical and quality management of care homes, disability day care centres and specialist disability support services.
Jewish Care has 1,300 staff from 54 nationalities and all faiths. I'm proud to collaborate with a dedicated team, building positive relationships and being part of a culture that upholds compassion, inclusion, and excellence. I'm committed to enhancing the well-being of the Jewish community and to improving the lives of those that Jewish Care supports.
Frequently Asked Questions about Jack Gardner House
What types of Care is Jack Gardner House registered for?
Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Jack Gardner House have?
There are 15 Single Rooms.
What are the Facilities & Services at Jack Gardner House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Jack Gardner House to the centre of London?
5.6 mile(s) as the crow flies, distance by road may be significantly further.
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