Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 15 Service Users
Jack Gardner House is an experienced home that has made a difference to the lives of young adults who need mental health care.
While adhering to strong Jewish traditions and culture, the home helps adults to live an independent lifestyle via personal support plans that are regularly reviewed.
A qualified team are available around the clock, skilled in person-centred methods and take pride in a friendly approach.
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Care Provided by Jack Gardner House
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Jack Gardner House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Jewish Care
- Voluntary / Not for Profit Owned
Person in charge
- Sandra Saintus (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
- Members of the Jewish Community.
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (15)
- Single Rooms with ensuite Wet Room (15)
Visiting
- Visitors are welcome anytime.
Parking
- On-street parking available. Some restrictions apply - please refer to signage.
Jack Gardner House Reviews (14)
9.5
Jack Gardner House has a Review Score of 9.5 (9.507) out of 10, based on 8 reviews in the last 2 years.
Over all time Jack Gardner House has 14 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Jack Gardner House
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Review from Lorraine L (Resident / Service User) published on 1 September 2026 Submitted via Postal Card•
Overall Experience
Slow but reassing
I love the food here I love the activities here & the work I get up to.
I love the food here I love the activities here & the work I get up to.
The staff help me to do all the work I have to do.
Slow but reassing
I love the food here I love the activities here & the work I get up to.
I love the food here I love the activities here & the work I get up to.
The staff help me to do all the work I have to do.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from Dirk M (Resident / Service User) published on 1 September 2026 Submitted via Postal Card•
Overall Experience
good environment
good environment
↩Reply from Agnes Voros, Customer Exp. Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from Berel H (Resident / Service User) published on 1 September 2026 Submitted via Postal Card•
Overall Experience
I like the staff and the residents
I like the food
I like the staff and the residents
I like the food
↩Reply from Agnes Voros, Customer Exp. Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from Jonathan L (Resident / Service User) published on 1 September 2026 Submitted via Postal Card•
Overall Experience
Staff are caring, nice atmosphere. Food is nice here, nice people, do activities, amelia house, snooker
Staff are caring, nice atmosphere. Food is nice here, nice people, do activities, amelia house, snooker
↩Reply from Agnes Voros, Customer Exp. Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from Keith S (Resident / Service User) published on 1 September 2026 Submitted via Postal Card•
Overall Experience
All the staff at Jack Gardner House are exceptional efficient and very caring. They all work so hard. Every meal is great. Property including garden is excellent. No claims at all about it.
All the staff at Jack Gardner House are exceptional efficient and very caring. They all work so hard. Every meal is great. Property including garden is excellent. No claims at all about it.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from Edward U (Resident / Service User) published on 22 April 2026 Submitted via Website•
Overall Experience
I have lived here for 10 years and have always been very happy. I like my room, the location, the common parts and the staff. I am able to live in an independent manner, doing what I want and what is good for me. I even have a local voluntary job. If I was living on my own, I would find it hard to...
I have lived here for 10 years and have always been very happy. I like my room, the location, the common parts and the staff. I am able to live in an independent manner, doing what I want and what is good for me. I even have a local voluntary job. If I was living on my own, I would find it hard to get up in the mornings and this would mess up my life.
↩Reply from Agnes Voros, Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from Daniel B (Respite Resident) published on 27 January 2026 Submitted via Postal Card•
Overall Experience
The best care home I have been a resident in.
The best care home I have been a resident in.
↩Reply from Agnes Voros, Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from T N (Relative of Resident) published on 30 December 2025 Submitted via Website•
Overall Experience
The team at Jack Gardner House have been consistently exemplary providing safe, supportive and respectful care to my sister for many years, including through the challenges of the pandemic years. The 'facilities', while not extensive, perfectly suit the requirements of the residents as do, I...
The team at Jack Gardner House have been consistently exemplary providing safe, supportive and respectful care to my sister for many years, including through the challenges of the pandemic years. The 'facilities', while not extensive, perfectly suit the requirements of the residents as do, I believe, the activities. My sister LOVES being at Jack Gardner House.
↩Reply from Agnes Voros, Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager and the staff team.
Review from A F (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Very interesting.
Very interesting.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Review from R A (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Jack Gardner has excellent care, Jewish care in the whole Jewish care homes. Just very happy with the care being given.
Jack Gardner has excellent care, Jewish care in the whole Jewish care homes. Just very happy with the care being given.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Review from N L (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Firstly I like the food to eat and a full plate full. I would love you to sing more songs. More art work.
Firstly I like the food to eat and a full plate full. I would love you to sing more songs. More art work.
↩Reply from Agnes Voros, Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Review from J L (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Staff are understanding, play snooker with uncle, listening to music.
Staff are understanding, play snooker with uncle, listening to music.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Review from M R (Resident / Service User) published on 8 April 2024 Submitted via Postal Card•
Overall Experience
Jack Gardner House is very good.
Jack Gardner House is very good.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.
Review from E V (Resident / Service User) published on 4 April 2024 Submitted via Postal Card•
Overall Experience
I am very happy living here.
I am very happy living here.
↩Reply from Agnes Voros, Customer Experience Manager at Jack Gardner House
It is always a pleasure to receive positive feedback and we thank you for taking the time to write this. It is pleasing to hear that our staff are doing a good job and are appreciated. We have passed your compliments on the manager of Jack Gardner House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 May 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Jack Gardner House.
Upcoming Events
There are no upcoming events for Jack Gardner House.
Awards / Recognitions (1)
- 06 Jul 2021Recipient: Jack Gardner House
Accreditations
There are no accreditations posted yet for Jack Gardner House.
Meet the Team (1)
Rita RoussoJob Title Director of Care & Housing ServicesJoined 2024
I bring a wealth of global experience, having spent two decades as a registered nurse and senior executive within the health and social care sector...
I bring a wealth of global experience, having spent two decades as a registered nurse and senior executive within the health and social care sector across the UK, Ireland, Australia, and Israel. I grew up in Australia, and my experiences include working at Jewish Care Victoria in Melbourne, Australia, as a Quality and Compliance Manager and Acting General Manager, where I was responsible for the clinical and quality management of care homes, disability day care centres and specialist disability support services.
Jewish Care has 1,300 staff from 54 nationalities and all faiths. I'm proud to collaborate with a dedicated team, building positive relationships and being part of a culture that upholds compassion, inclusion, and excellence. I'm committed to enhancing the well-being of the Jewish community and to improving the lives of those that Jewish Care supports.
Frequently Asked Questions about Jack Gardner House
What types of Care is Jack Gardner House registered for?
Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Jack Gardner House have?
There are 15 Single Rooms.
What are the Facilities & Services at Jack Gardner House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Jack Gardner House to the centre of London?
5.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jack Gardner House to verify any information. View our terms and conditions. Jack Gardner House has an Enhanced Service -what an Enhanced Service includes.