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- St Margaret's Residential Home







St Margaret's Residential Home, in Sidcup, employs a friendly care team who are highly-qualified to provide personalised dementia care packages.
A comfortable interior and pleasant surroundings make for an ideal atmosphere in which to achieve a relaxing daily lifestyle, with secluded gardens and good wheelchair access.
The home keeps close links with regulators and related health professionals in order to make sure all individuals have their needs and vulnerabilities effectively safeguarded.
Care Provided by St Margaret's Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Margaret's Residential Home for full pricing details and T&Cs.
Contact St Margaret's Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Yara Enterprises Ltd
- Private Owned
Person in charge
- Roxanna Webb(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
St Margaret's Residential Home Reviews (41)
St Margaret's Residential Home has a Review Score of 9.2 (9.222) out of 10, based on 4 reviews in the last 2 years.
Over all time St Margaret's Residential Home has 41 reviews.
Long Version - my aunt's dementia got to the point where we had no option but to bring her from her bungalow to a home, the one thing she refused to accept. From the very start, the team at St Margaret' have provided the utmost care for her, from supporting her arrival, getting her settled and quickly helping her find her groove.
As many noted, through Covid, the team helped with phone calls with family during lockdown... a small example of the lengths they went to, again, quickly to keep all the staff and residents well protected and looked after.
This also meant I hadn't seen my aunt for 2-years until a visit last month, and I was so pleased with how well she looked... clearly better than when I saw her after she moved in.
I am so grateful to everyone at the home for everything they do for her, and I think this is just an excellent home.
Hello Paul, thank you for the great review! Glad to see our team's work through the lockdown to ensure our communication with their families worked well with video calls available too. I'm sure they are looking forward to your next visit, as are we!
We have been very pleased with the changes that have been made since the new manager has arrived. Every room has had new flooring, the lounge also has new flooring, and new furniture has been acquired. The entertainment has improved, and residents are always busy. He is going to improve bathroom facilities that are long overdue. St Margaret's is a much happier place to live.
Hi Simone, thank you for your lovely review. Glad to see the changes are recognised by our resident's families. More changes to come, which will also be positively received!
Since Mum came to St Margaret’s, she has continued to thrive and is always happy. The staff here are always approachable, professional and friendly, and it is obvious to us, as visitors, that the residents are all treated with dignity, compassion and respect. Thank you, staff, of St Margaret’s, for continuing to make my mum’s stay a happy one.
It was reassuring to me, that the home took their covid protocols very seriously and ensured that visitors followed them.
I would certainly recommend the home due to the wonderful staff and pleasant accommodation.
My mother has been at St Margaret's for over 12-months now, having been in two other homes, and I can honestly say that since the COVID pandemic, the home has taken every action they need to ensure the residents are in a safe and COVID free environment. They have the most fabulous 'entertainments assistant' who goes to extreme lengths to encourage resident participation with a wide range of activities. My mother reports liking the food and is comfortable with all of her care providers.
I would definitely recommend this home. I trust the staff, cleanliness and care provided. The only caveat is that I have not actually been inside the home since March 2020, so cannot comment on the current internal situation, but that is not the fault of the home, just the COVID restrictions they have to abide by.
Mum is happy, well cared for and secure. The staff are friendly and caring and have coped well with the demands posed by Covid. The arrangements for Covid testing of visitors prior to in-room visits are very efficient and well managed.
Both my parents are in this home and I am extremely happy with how they are cared for. They are together in a double room and look very happy. Mum and dad had lost the ability to wash and change her clothes before she went in there. Although we can only look through the window to see them they always look clean and fresh with clean clothes on every time. The staff are extremely friendly and contact me should they require something or something happens to them. They both tell me that the food is very good and the staff are very friendly.
Just had a lovely WhatsApp video call with Mum. She’s obviously in very good spirits and happy with life. The staff seem to enjoy her company too! Although we are unable to visit because of Covid restrictions, her carer is happy to bring his phone to Mum’s bedside and facilitate the contact which would otherwise be impossible as Mum is bed-bound.
St Margaret's is an exceptional residential care home. I knew from the day I walked in it was going to be 'the one'. Mum is thriving under the care of excellent staff and management. It feels like a family home, which I believe is down to the exceptional team who work here. I can't praise it enough.
Our father was a resident at St Margeret's for 4 months. Our father could not have received better care anywhere. The staff were cheerful, caring and willing. We knew St Margaret's was the home for us as soon as we walked in. It has a happy and homely atmosphere. When our father passed away everything was handled incredibly sensitively. The staff were always welcoming and professional.
We feel our father is very well cared for by the cheerful and willing staff at St Margaret's, who are conscientious. The home has a happy and homely atmosphere, and we always receive a friendly welcome when we go and visit.
Warm welcome on arrival, staff were friendly, caring and respectful. My aunt was in her room on her bed, not in a happy mood, but comfortable. We were brought a cup of tea. By the time I left, she was much happier. I am satisfied that my aunt is being cared for and treatment for an eye infection was successful. I am very appreciative of all that the management and staff do for my aunt who can be very challenging.
My sister has been a resident at St Margaret's for just over 2 years. She is very comfortable and happy there. The quality fo care is excellent. The environment is homely and secure. I can't fault it.
St Margaret's Residential Home is a really caring and happy home. The staff are very good with my mother and care a great deal for all the residents. My mother is always clean and cared for. I cannot thank staff enough for all the good work that they all put into which helps the home run as well as it does. I could not wish for a better home.
I have always found the staff to be incredibly caring and nothing is too much for them. My mum is very happy at St.Margarets and I no longer have to worry about her. It has a lovely atmosphere and I am very pleased she is there.
The care at St Margaret's Residential Home is the most important thing for me and my mother. Care staff are extremely caring and friendly and helpful, they really go above and beyond to meeting mother's needs.
The manager has always been there for me and I think she runs a tight ship. I am there a lot (day and night) and I am very happy that my mother is cared for to a good standard. 100% satisfied.
The staff are friendly and considerate. They are polite to visitors and good with the residents, who they seem to have got to know very well. The home is very cosy and comfortable with a pleasant garden. The environment is generally homely and warm. If there are any issues, staff are quick to ring me. The home is situated in a pleasant, quiet and convenient area. There is no problem parking.
Although I have had a dispute in the past over the level of fees charged at this home, I am generally happy with my mum's level of care here. The staff are very accommodating and caring and when I visited mum yesterday, she seemed very happy in herself. She was clean and presentable and her room tidy. The food seems to be of an acceptable standard with regular refreshment provided to the residents. My only concern is the level of mental stimulation provided by way of entertainment during the day. I have been there when it is taking place and this has been good but I'm not sure how regularly this takes place. Other than this point, I am happy that mum is in the right place. Under "Value for Money", there aren't too many choices available and so I have put "poor" because although the service is generally acceptable, I still think the cost is very high for what mum is paying.
Thank you very much.
My father entered St Margaret's Residential Home in January when due to personal circumstances, I was unable to continue being his primary carer. Prior to entering St Margaret's Residential Home dad had become more and more distant preferring to sleep rather than talk. After a week in his new environment, he became our dad again chatting and taking an interest in the world again. The home allows me to take my dogs to visit. I cannot praise them enough.
I found the care home and its staff took great care of my mother who sadly passed away in early January 2018. They did all that was expected of them - in fact, nothing was too much trouble to make her feel comfortable and safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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