Search...

St Margaret's Residential Home

5 Priestlands Park Road, Sidcup, London DA15 7HR
St Margaret's Residential Home Logo
Jobs
St Margaret's Residential Home logo
St Margaret's Residential Home, Sidcup
St Margaret's Residential Home, Sidcup
St Margaret's Residential Home, Sidcup

St Margaret's Residential Home, in Sidcup, employs a friendly care team who are highly-qualified to provide personalised dementia care packages.

A comfortable interior and pleasant surroundings make for an ideal atmosphere in which to achieve a relaxing daily lifestyle, with secluded gardens and good wheelchair access.

The home keeps close links with regulators and related health professionals in order to make sure all individuals have their needs and vulnerabilities effectively safeguarded.

Care Provided by St Margaret's Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,450£1,400 - £1,600
Residential Dementia Care£1,375 - £1,700£1,450 - £1,700

Contact St Margaret's Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Yara Enterprises Ltd
  • Private Owned

Person in charge

  • Roxanna Webb(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (2)

St Margaret's Residential Home Reviews (41)

Submit a Review
9.2

St Margaret's Residential Home has a Review Score of 9.2 (9.222) out of 10, based on 4 reviews in the last 2 years. Over all time St Margaret's Residential Home has 41 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to St Margaret's Residential Home
Loading...
Showing 41 reviews matching selected criteria
Review from P C (Nephew of Resident) published on 9 December 2021 Submitted via Website
Overall Experience
Short version - It's a fabulous home - have no worries about bringing a loved one here; they will be very well taken care of.
Long Version - my aunt's dementia got to the point where we had no option but to bring her from her bungalow to a home, the one thing she refused to accept. From the very start, the team at St Margaret' have provided the utmost care for her, from supporting her arrival, getting her settled and quickly helping her find her groove.
As many noted, through Covid, the team helped with phone calls with family during lockdown... a small example of the lengths they went to, again, quickly to keep all the staff and residents well protected and looked after.
This also meant I hadn't seen my aunt for 2-years until a visit last month, and I was so pleased with how well she looked... clearly better than when I saw her after she moved in.

I am so grateful to everyone at the home for everything they do for her, and I think this is just an excellent home.

Reply from Tahir Kara, Operations Manager at St Margaret's Residential Home

Hello Paul, thank you for the great review! Glad to see our team's work through the lockdown to ensure our communication with their families worked well with video calls available too. I'm sure they are looking forward to your next visit, as are we!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Daughter-in-law of Resident) published on 12 November 2021 Submitted via Postal Card
Overall Experience

We have been very pleased with the changes that have been made since the new manager has arrived. Every room has had new flooring, the lounge also has new flooring, and new furniture has been acquired. The entertainment has improved, and residents are always busy. He is going to improve bathroom facilities that are long overdue. St Margaret's is a much happier place to live.

Reply from Tahir Kara, Operations Manager at St Margaret's Residential Home

Hi Simone, thank you for your lovely review. Glad to see the changes are recognised by our resident's families. More changes to come, which will also be positively received!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from shirley G (Daughter of Resident) published on 21 October 2021 Submitted via Website
Overall Experience

Since Mum came to St Margaret’s, she has continued to thrive and is always happy. The staff here are always approachable, professional and friendly, and it is obvious to us, as visitors, that the residents are all treated with dignity, compassion and respect. Thank you, staff, of St Margaret’s, for continuing to make my mum’s stay a happy one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris T (Son of Resident) published on 1 October 2021 Submitted via Website
Overall Experience
Mum was admitted to St Margaret's following a stay in hospital. Mum wasn't keen on the idea but was soon won over by the excellent management and kind staff. Being a smaller home the staff are able to get to know the residents and form bonds. Mum loved the personal touch and started to regard St Margaret's as home.
It was reassuring to me, that the home took their covid protocols very seriously and ensured that visitors followed them.

I would certainly recommend the home due to the wonderful staff and pleasant accommodation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan T (Daughter of Resident) published on 10 June 2021 Submitted via Website
Overall Experience

My mother has been at St Margaret's for over 12-months now, having been in two other homes, and I can honestly say that since the COVID pandemic, the home has taken every action they need to ensure the residents are in a safe and COVID free environment. They have the most fabulous 'entertainments assistant' who goes to extreme lengths to encourage resident participation with a wide range of activities. My mother reports liking the food and is comfortable with all of her care providers.

I would definitely recommend this home. I trust the staff, cleanliness and care provided. The only caveat is that I have not actually been inside the home since March 2020, so cannot comment on the current internal situation, but that is not the fault of the home, just the COVID restrictions they have to abide by.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin E (Son of Resident) published on 14 April 2021 Submitted via Website
Overall Experience

Mum is happy, well cared for and secure. The staff are friendly and caring and have coped well with the demands posed by Covid. The arrangements for Covid testing of visitors prior to in-room visits are very efficient and well managed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Elaine J (Father of Resident) published on 24 December 2020 Submitted via Website
Overall Experience

Both my parents are in this home and I am extremely happy with how they are cared for. They are together in a double room and look very happy. Mum and dad had lost the ability to wash and change her clothes before she went in there. Although we can only look through the window to see them they always look clean and fresh with clean clothes on every time. The staff are extremely friendly and contact me should they require something or something happens to them. They both tell me that the food is very good and the staff are very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Kevin E (Son of Resident) published on 19 November 2020 Submitted via Website
Overall Experience

Just had a lovely WhatsApp video call with Mum. She’s obviously in very good spirits and happy with life. The staff seem to enjoy her company too! Although we are unable to visit because of Covid restrictions, her carer is happy to bring his phone to Mum’s bedside and facilitate the contact which would otherwise be impossible as Mum is bed-bound.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W H (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience

St Margaret's is an exceptional residential care home. I knew from the day I walked in it was going to be 'the one'. Mum is thriving under the care of excellent staff and management. It feels like a family home, which I believe is down to the exceptional team who work here. I can't praise it enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

Our father was a resident at St Margeret's for 4 months. Our father could not have received better care anywhere. The staff were cheerful, caring and willing. We knew St Margaret's was the home for us as soon as we walked in. It has a happy and homely atmosphere. When our father passed away everything was handled incredibly sensitively. The staff were always welcoming and professional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clare P (Daughter of Resident) published on 16 August 2019 Submitted via Postal Card
Overall Experience

We feel our father is very well cared for by the cheerful and willing staff at St Margaret's, who are conscientious. The home has a happy and homely atmosphere, and we always receive a friendly welcome when we go and visit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary K (Niece of Resident) published on 14 August 2019 Submitted via Postal Card
Overall Experience

Warm welcome on arrival, staff were friendly, caring and respectful. My aunt was in her room on her bed, not in a happy mood, but comfortable. We were brought a cup of tea. By the time I left, she was much happier. I am satisfied that my aunt is being cared for and treatment for an eye infection was successful. I am very appreciative of all that the management and staff do for my aunt who can be very challenging.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ken H (Brother of Resident) published on 10 August 2019 Submitted via Postal Card
Overall Experience

My sister has been a resident at St Margaret's for just over 2 years. She is very comfortable and happy there. The quality fo care is excellent. The environment is homely and secure. I can't fault it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth D (Mother of Resident) published on 14 March 2019 Submitted via Postal Card
Overall Experience

St Margaret's Residential Home is a really caring and happy home. The staff are very good with my mother and care a great deal for all the residents. My mother is always clean and cared for. I cannot thank staff enough for all the good work that they all put into which helps the home run as well as it does. I could not wish for a better home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

I have always found the staff to be incredibly caring and nothing is too much for them. My mum is very happy at St.Margarets and I no longer have to worry about her. It has a lovely atmosphere and I am very pleased she is there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

The care at St Margaret's Residential Home is the most important thing for me and my mother. Care staff are extremely caring and friendly and helpful, they really go above and beyond to meeting mother's needs.

The manager has always been there for me and I think she runs a tight ship. I am there a lot (day and night) and I am very happy that my mother is cared for to a good standard. 100% satisfied.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stuart C (Son of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

The staff are friendly and considerate. They are polite to visitors and good with the residents, who they seem to have got to know very well. The home is very cosy and comfortable with a pleasant garden. The environment is generally homely and warm. If there are any issues, staff are quick to ring me. The home is situated in a pleasant, quiet and convenient area. There is no problem parking.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David L (Son of Resident) published on 30 April 2018 Submitted via Website
Overall Experience

Although I have had a dispute in the past over the level of fees charged at this home, I am generally happy with my mum's level of care here. The staff are very accommodating and caring and when I visited mum yesterday, she seemed very happy in herself. She was clean and presentable and her room tidy. The food seems to be of an acceptable standard with regular refreshment provided to the residents. My only concern is the level of mental stimulation provided by way of entertainment during the day. I have been there when it is taking place and this has been good but I'm not sure how regularly this takes place. Other than this point, I am happy that mum is in the right place. Under "Value for Money", there aren't too many choices available and so I have put "poor" because although the service is generally acceptable, I still think the cost is very high for what mum is paying.

Reply from Peggy Jones, Director at St Margaret's Residential Home

Thank you very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Lynda I (Daughter of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

My father entered St Margaret's Residential Home in January when due to personal circumstances, I was unable to continue being his primary carer. Prior to entering St Margaret's Residential Home dad had become more and more distant preferring to sleep rather than talk. After a week in his new environment, he became our dad again chatting and taking an interest in the world again. The home allows me to take my dogs to visit. I cannot praise them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Son of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

I found the care home and its staff took great care of my mother who sadly passed away in early January 2018. They did all that was expected of them - in fact, nothing was too much trouble to make her feel comfortable and safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for St Margaret's Residential Home.

Upcoming Events

There are no upcoming events for St Margaret's Residential Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for St Margaret's Residential Home.

Accreditations

There are no accreditations posted yet for St Margaret's Residential Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Margaret's Residential Home to verify any information. View our terms and conditions. St Margaret's Residential Home has an Enhanced Service -more info.