Nazareth House - East Finchley

mum wasnt in the home long before She passed away but her time spent in NAZARETH HOUSE was Lovely care, and carers who attended to her could not have been better very caring and kind and she appreciated this. Thankyou from her daughter Kathy.

From the moment of my arrival until my departure I was overwhelmed by the exceptional care and compassion of all the staff. The house is spotlessly clean and well maintained. Much is done to engage the long-term residents to keep them active in mind and body. The presence of a place of prayer - the Chapel - is a huge bonus; it's life and prayerful witness is at the heart of all that is done here. Being here is a wonderful experience - a true family atmosphere where all are welcomed and treasured.

My mum has been living at Nazareth House since Nov 2023, I can see she is well looked after, her weight has gone up and there is always smile on her face when I come round to check on her. I never hesitate to talk to the managers or staff if there is concern about my mum and they would discuss and give me enough info accordingly. V Patiently.

On the hole a very service and care I do not have any complaints.

My aunt came here 4 years ago after a family emergency and has been very well looked after ever since. The staff are kind and calm and I've only ever seen them appear gentle and compassionate to her needs. They engage with her and try to keep her moving & responsive. Management has improved since the current general manager took over and she runs it very well and invests in upgrades for residents well being.

I visited my sister and was amazed at the care given by all the staff. They made a lovely cake for my sister's birthday, and the nurses sang Happy Birthday to her. It was such a joyful experience for all.

My mother has been a resident at Nazareth House for almost a year. She receives excellent care and is well looked after. All the staff are so caring and communication is very clear. She enjoys all the activities and the rooms and grounds are always clean. She also enjoys and finds comfort in the church attached and the nuns are wonderful. I am very pleased my mother has found such a Lovely care home. Thank you to all the staff.

My sister entered Nazareth House just after Easter 2024 as a resident with mobility needs. Early in October she was diagnosed with a terminal cancer. She passed away on October 26. During those six months her care needs progressed from assistance with mobility and bathing to full-scale palliative care. The response of the staff to those changing needs was exemplary. Her care went beyond professional - it came from the heart. She died peacefully, supported by the prayers of the inspirational Sisters of Nazareth.

You can actually communicate with the management and get results.

I cannot praise a particular member of staff (nurse) enough. Whenever I have any issues she provides me with reassurance. She knows exactly what is going on with my father. All the other staff are really friendly.

Pleased with the service overall, and would recommend it.

The home seemed very clean and there are books, trees and cars going by and even a small selection of biscuits for the residents. The chapel is very lovely.

My mum's experiences have been very positive and she is happy here. The staff are lovely and the nuns are really helpful. Everyone stops to have a chat, which makes for a friendly community. Mum's health has declined recently - she is 91 after all, but the support continues and no one moans about anything, of having to change her yet again. When Mum was better she used to love going to the evening socials which the nuns arranged and she still enjoys the parties and celebrations eg for the coronation. She likes going to Mass every day, even though she's not a Catholic.

It would be helpful if a summary of the RDA account could be provided on a regular basis, maybe monthly.

Nazareth House is well managed, the housekeeping is good and the restaurant provides a good variety of food.

My one concern is the smell of urine in the hallway. This is not all the time, however when it does it is very overpowering.