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Nightingale House

10 Strafford Road, Twickenham, London TW1 3AE
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Nightingale House, Twickenham
Nightingale House, Twickenham
Nightingale House, Twickenham

Nightingale House offers residential care to up to 21 older people in Twickenham, London. They specialise in providing care and support to people living with dementia.

Set on a leafy road in a residential area, the home is close to shops, amenities and transport links, with Twickenham station just a few minutes walk away.

The home features 17 single bedrooms with en-suite facilities and 2 shared bedrooms. It also has communal areas...  

Care Provided by Nightingale House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,400£1,200 - £1,400
Residential Dementia Care£1,200 - £1,400£1,200 - £1,398

Fees are based on a needs assessment and will vary from person to person. The stated fees are intended to be a guide price and we encourage you to contact the manager to a more in-depth discussion.

Contact Nightingale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Theresa Rivera (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (21)
  • Single Rooms with ensuite Wet Room (1)

Nightingale House Reviews (21)

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9.7

Nightingale House has a Review Score of 9.7 (9.664) out of 10, based on 15 reviews in the last 2 years. Over all time Nightingale House has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from Stephen P (Son of Resident) published on 10 July 2026 Submitted via Website
Overall Experience

My mother has been permanently resident at Nightingale House since September 2022. She is extremely happy and contented there thanks to the kindness of the staff. Nightingale House has strong links with the local community in Twickenham. Local charities are frequent visitors who organise activities tailored for the elderly which are greatly enjoyed by the residents. The Manager keeps me fully informed about my mother's progress and any issues that arise from time to time. I have no hesitation to recommend Nightingale House as a comfortable and welcoming home for elderly people who are no longer able to live on their own.

Reply from Theresa Rivera, Manager at Nightingale House
Thank you so much for your lovely review and for your kind words. We are delighted to hear that your mother is happy and content at Nightingale House.

It is wonderful to know that you value the kindness of our staff, our community links, and the activities we provide for our residents. We are also...  

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Review from Nicola M (Goddaughter of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

My Godmother was at Nightingale Home from the end of 2021 till her death in February 2026. She could no longer stay at home as her dementia was advancing. From the start, she was very happy at the home and was wonderfully cared for right till the end. The staff are warm, caring, attentive and full of joy and fun. They made her feel as though she was at home, and made her last years of life the very best that they could be. I felt as though she was among family, and will be forever grateful for the love and support that she received from all the staff. The home was always bustling and full of life, and I never found my Godmother sitting alone or unattended. The location and building are also lovely- they have a wonderful garden, and it is a well-looked after Victorian building with large windows looking out onto a quiet residential street. I often enjoyed walking around the neighbourhood with my Godmother when she was still mobile, and later on in a wheelchair. A fabulous home!

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Review from M N (Son of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

My mother always seems content and happy when I visit. I am always kept informed of what has been going on. It was nice to hear about the St. Patrick's Day celebrations and how my mum enjoyed a glass of stout! Staff are all fantastic.

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Review from L H (Friend of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

I visited Nightingale House several times between January and March 2026. The staff team were most welcoming and accommodating. My overall impression was one of warmth and friendliness, every effort has been made to make residents feel wanted and needed. My good old friend was taken into Nightingale at short notice directly from hospital, so staff had to work extra hard to learn about the background story of life. This to some extent I could provide. Since living at the home my friend has gradually settled in and become less agitated.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you for your kind review of Nightingale. We're so pleased you felt the warmth and friendliness of our home. It's wonderful to hear that your friend is settling in well. We truly appreciate your recognition of our staff's hard work in helping residents feel settled and less agitated - your feedback means a lot to us.

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Review from Paul N (Son of Resident) published on 12 February 2026 Submitted via Website
Overall Experience

My mother has been a resident since October 2019, since residing at the care home her physical and mental state has improved dramatically. Upon my visits I find my mother to be very calm, content and happy, the staff are exceptionally professional, kind and caring. I count my mother and my family extremely fortunate to have secured a residency at the Nightingale care home and we are extremely grateful to all the staff for the support and care they provide to my mother and all the residence.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for your kind review. We are delighted that you feel your mother's care at Nightingale has been outstanding. Your feedback is truly appreciated and means a lot to our team.

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Review from L W (Daughter of Resident) published on 3 July 2025 Submitted via Website
Overall Experience
My mother has been a resident at Nightingale House since August 2024 and has now become a permanent resident. We have been extremely happy with the staff and the care my mother has received. The staff are exceptional and my mother has engaged very well with everyone. During visits we have been very pleased to see that my mother has settled in very well and is very happy within herself. The communication from management and the team is brilliant, they keep us informed and up to date with anything relating to my mother's care.
I am extremely grateful and satisfied with the care my mother receives. It's very reassuring to know my mother is happy and safe.

Thank you!

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for your lovely message. We are truly delighted to hear how happy you are with the care your mother has received. Your kind words mean a great deal to all of us.We're incredibly proud of our dedicated staff and the exceptional care they provide every day. It's wonderful to know...  

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Review from William B (Son of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

My mother has been in Nightingale House about a year now as she suffers from dementia. From the start we have noticed that all the staff, without exception, are extremely caring and proficient. This has given me great comfort knowing that my mother is taken care of and is treated with dignity. It was initially a trial for 8 weeks and it was not what we had initially selected. However, we are so happy that events have turned out as they have and that she is a permanent placement at Nightingale House. Thank you once again to the whole Nightingale House team!

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for taking the time to share your kind words. We are truly grateful for your feedback and are delighted to hear that your mother feels safe, well-cared for, and treated with dignity in our home. It means a great deal to the entire team to know that our efforts in providing...  

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Review from S F (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience
Although my mum's stay was short, all the staff at Nightingale House were kind and caring towards my mum.

The manager and deputy manager were particularly good at communicating with the family. For that, I will be forever thankful.

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Review from Ann B (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

Mum lived with me in a busy household for over 7 years. After breaking her hip and a month in hospital her dementia escalated. It was with a heavy heart that I realised it was not the best choice to keep her at home. She was no longer able to manage stairs, was sleeping most of the day and unable to be left alone. Having visited 3 other care homes I entered Nightingale House and knew within 10 minutes that it was the right place for mum. The staff are all so lovely and care so much about each and every resident. Mum is thriving and doing so much more than she was at home. The food is very good and she's starting to put on a much needed bit of weight. She hasn't once asked to 'come home'. She is very content and settled. I have no concerns about her living with her lovely new family, she's in the best care home and we were so lucky that they were able to accommodate her. Our family is a close one and we all visit regularly and we feel very welcome by everyone. Thank you.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you for your wonderful feedback. We are truly pleased to hear that your mother is settling in well after spending seven years with her family. Adjusting to a new environment can be a significant transition, and we are honoured to provide the care, support, and love she deserves. It is...  

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Review from Hannah C (Granddaughter of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

My grandmother became a resident of Nightingale House in January 2025 after living with my mum for eight years. We were so worried she would be sad to leave home, but we could not have been happier with how she has settled in at Nightingale House. The staff are exceptional, so kind, friendly and have us feeling so confident that Grandma is in the best place. She literally looks like a new woman. After spending days alone at home while everyone is at work, she is now surrounded by the most attentive staff, all day, every day. Thank you so much.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for your wonderful feedback regarding the care of your grandmother at Nightingale. Your kind words mean a great deal to us and to our entire team. It is always our goal to provide the highest level of care and support to our residents, and we are delighted to hear that you and...  

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Review from Karen G (Daughter of Resident) published on 13 November 2024 Submitted via Website
Overall Experience
My dad stayed at Nightingale House for three months and I cannot recommend them enough. All the staff are so caring and friendly. It was so amazing to see Dad, who suffered with dementia, interact with the staff and smile so much when he saw them. They were very tentative about his needs and made sure he had everything he needed. They also made me feel very welcome when I went to visit. He had a lovely day when they did a bank holiday BBQ and put on an amazing spread of food, with a singer and everyone was dancing.

If anyone is looking for a care home for a loved one I would highly recommend Nightingale House. I couldn't fault them at all.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for sharing your positive review of your Dad's stay with us at Nightingale. We are truly grateful for your kind words and are delighted to hear that his time with us was so well-received by both him and yourself. Our team deeply committed to providing compassionate and attentive...  

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Review from Lucy Z (Niece of Resident) published on 31 October 2024 Submitted via Website
Overall Experience
The staff at Nightingale House are all so lovely - professional, attentive, and always ready to help. The manager and activities coordinator in particular go above and beyond, taking my aunt out to her medical appointments and ensuring all her needs are met.

The facilities are simple but comfortable, and the building is within a short walk from Twickenham High Street.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for your wonderful review and kind words about the care we provide to your aunt. It truly warms our hearts to know that our efforts are making a positive impact on her life and that she feels comfortable, valued, and well-cared for here. Our team is dedicated to creating a...  

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Review from Andrew M (Nephew of Resident) published on 30 September 2024 Submitted via Website
Overall Experience

Nightingale House has an excellent manager and a lovely group of staff. The environment is very caring and supportive and my aunt is very comfortable there - many thanks to the whole team!

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much Andrew for your kind words and glowing review of our care home. We are thrilled to hear that you had such a positive experience with our team and services. Our primary goal is to ensure the comfort, safety, and well-being of every resident and it's wonderful to know that this is...  

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Review from Cheryl K (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience

I am very happy with the care my mum gets from the staff, who are very attentive and I am very impressed with the home, which is always clean, inviting and fit for purpose. The addition of the events coordinator is a great asset, with all the activities she arranges for the residents. The summer BBQ was a particularly nice idea.

Reply from Theresa Rivera, Manager at Nightingale House

Thank you so much for your positive feedback regarding the care of your loved ones receive at our care home. We are delighted to hear that you are happy with the care and attention they are getting. We're also thrilled that you enjoyed the BBQ party - it was wonderful to see everyone come together...  

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Review from R C (Daughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience
This will be my last review as my dear mother passed away in mid July 2024. I thank all the staff for giving her the appropriate end-of-life care. They kept her comfortable most of the time. Even the kitchen staff did their best to prepare meals that they hoped she would eat. The cleaner kept her room tidy.

The above staff always popped in to say hello and have a quick chat with her. The main carer has got a heart of gold. His care was genuine. Mum loved him. The best part was there was this lovely carer who stayed with her holding her hands till the end of her passing. I cannot thank her enough. I am not allowed to mention names but I am sure the individuals know who I mean. I take this opportunity to thank the Manager and all her team for all they have done. It can be busy sometimes but look out for each other. That is what teamwork is all about. GOD BLESS YOU ALL.

Reply from Theresa Rivera, Manager at Nightingale House

On behalf of the entire team at Nightingale House. I want to express our heartfelt gratitude for your kind review and for taking the time to share such thoughtful words about your loved ones experience with us. It was truly an honor and a privilege to care for your mother, and we will always...  

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Review from K K (Niece of Resident) published on 1 July 2024 Submitted via Website
Overall Experience

I greatly appreciate all the care and conscientious support given to my uncle in Nightingale. This review is mainly to recognise the wonderful team there. Too many to name all, and everyone does such a great job in what is very hard work. I am constantly in awe of the positivity and compassion they show.

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Review from S C (Daughter of Resident) published on 19 June 2024 Submitted via Website
Overall Experience
My mother has been in Nightingale House for almost two years now, and has received excellent care and support. The staff are so friendly and caring and always encourage her to participate in activities. It is very important for me to feel that she is well taken care of and safe. I live abroad and call her often and receive pictures of her, all of which help us to remain close.

The home could do with some updating.

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Review from Phil C (Son of Resident) published on 23 May 2024 Submitted via Website
Overall Experience

My mother has received excellent care and support at Nightingale House. The staff have always been very kind to her and I was delighted to receive photos of my Mum enjoying the activities arranged and sent by one staff member. Thank you!

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Review from Sally L (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

I'm very pleased with the running of Nightingale House. The staff are very friendly and look after Dad reasonably well when he's in the mood. The home is well kept and he seems very at home. I would like to thank everybody who is involved with his care.

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Review from K D (Husband of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

Following a home assessment, my wife was admitted to Nightingale, and a warm and friendly atmosphere with attentive staff greeted us. We were made comfortable and shown a large, bright room with adjacent W.C. The staff took care of everything and before long, my wife was settled in. Subsequent visits have been many and refreshments and even lunch is always offered. I enjoy each visit and sharing a meal with my loved one is a bonus. The main carer is a particular asset.

Reply from Pooja Hair, Manager at Nightingale House

Thank you for your lovely review - we aim to please and we are so glad you chose Nightingale House for your Wife.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nightingale House.

Accreditations

There are no accreditations posted yet for Nightingale House.

Meet the Team (1)

Maria Theresa Rivera
Maria Theresa RiveraJob Title:Registered Care Home ManagerJoined: 2024

Extremely motivated and experienced CQC Registered Manager who has the academic, turn around the home background from Requires Improvement to Good CQC inspection and with a demonstrated history of working in the Residential Care Home Specialist in Dementia & Health Care Industry. Skilled in Management, Palliative Care, Mental Health, Healthcare Management, Safeguardings and Team Leadership. I pride myself on Quality Assurance and compliance against all aspects of CQC and will make sure to work towards a positive return on investment.

Frequently Asked Questions about Nightingale House

What types of Care is Nightingale House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nightingale House have?

There are 21 Single Rooms.

What are the Facilities & Services at Nightingale House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Nightingale House to the centre of Twickenham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingale House to verify any information. View our terms and conditions. Nightingale House has an Enhanced Service -more info.