Care Homes Owned by Stag Care Group

This October I have made 7 daytime visits to Nightingale House. It is a small and very friendly care home with a family feel about it. Rather to my surprise they cooperated fully when I wanted to do her favourite mosaic making with the lady I was visiting but I haven't witnessed other activities (I stay 1-2 hours). The activities organiser is warm and enthusiastic There was no difficulty when I wanted to take my friend out. I was very struck that when they were short of a cook the manager did the cooking herself - I don't think that would often happen. I have not seen any rooms and therefore am giving a neutral answer to the rooms question.

My fathers care is satisfying in a lot of ways, his personal hygiene, happiness, and understanding his ways. His dementia has changed which makes him difficult to deal with at times, my gratefulness to all the staff at Nightingale House for understanding this and make do with the best of him. Thank you to everyone at Nightingale House. xx

Very warm and caring home. So happy with new care home Manager, who listens and takes time to help. Carers are now a happy team and very caring to my Dad, who they have really got to know. We are looking forward to Dad moving to a more appropriate sunny, windowed, room - when maintenance get small update to the room done. Dad has been in the home 3 years now and it is at its best now, just the room to be completed.

My mother has dementia and needs help and care. I am very pleased with the way my mother is being looked after and she has herself told me that she feels comfortable. Overall, I feel the staff help and care for my mother and I can visit whenever I like.

I'm very happy with the care provided for Mum at Cheriton Care Home. The manager + staff are very loving + caring. It's a home away from home for Mum

I am happy living here. I enjoy the activities and the food. I have support from the staff.

I am happy living here. I enjoy the activities and food. I enjoy talking to the residents

The people who work in this care home do a great job, they care for the inmates and keep the home very clean and the inmates well fed , the manager keeps us up to date with what what is happening with my niece , we never have to worry . so I say thank you all.

Very caring staff, very clean rooms, good quality food. My Father is always wearing clean clothes and is well groomed. It is difficult to gauge his thoughts due to his condition but appears content and comfortable. We are currently waiting for him to be moved to a more suitable room which is vacant. This appears to be taking a long time to organise, hopefully he will be moving soon.

My grandmother has lived here for a year and a half, and our family is truly happy with the wonderfully supportive community she has built. Moving into care is a big transition, and while it can sometimes be stressful when she has immediate requests, we work with her to help her understand that staff are balancing the needs of many residents. Patience is key, and we appreciate the team's dedication and hard work in creating a safe, comfortable environment for her and everyone else.

My father and his wife moved to Dapplemere 6 months ago. Dapplemere is a very homely, kind and caring place. It's a home from home. Set in beautiful gardens - it's a very quiet calm environment with a focus on meeting individual needs. It has traditional care values at the heart of what it provides.

The staff put her at ease when shes anxious.

I am very happy with the way the carers look after my difficult mother.

My mum has received very kind and considerate care at Nightingale House. The team have been very prompt to discuss any concerns they have about my mother's health with me.

Myself and family are very satisfied with the care my husband recieves. Everyone is very kind and caring and treats him in a very understanding and gentle way. We are very grateful and appreciative of all the things they do to look after him. A big thank you goes to every one.

My mother has been permanently resident at Nightingale House since September 2022. She is extremely happy and contented there thanks to the kindness of the staff. Nightingale House has strong links with the local community in Twickenham. Local charities are frequent visitors who organise activities tailored for the elderly which are greatly enjoyed by the residents. The Manager keeps me fully informed about my mother's progress and any issues that arise from time to time. I have no hesitation to recommend Nightingale House as a comfortable and welcoming home for elderly people who are no longer able to live on their own.

My Godmother was at Nightingale Home from the end of 2021 till her death in February 2026. She could no longer stay at home as her dementia was advancing. From the start, she was very happy at the home and was wonderfully cared for right till the end. The staff are warm, caring, attentive and full of joy and fun. They made her feel as though she was at home, and made her last years of life the very best that they could be. I felt as though she was among family, and will be forever grateful for the love and support that she received from all the staff. The home was always bustling and full of life, and I never found my Godmother sitting alone or unattended. The location and building are also lovely- they have a wonderful garden, and it is a well-looked after Victorian building with large windows looking out onto a quiet residential street. I often enjoyed walking around the neighbourhood with my Godmother when she was still mobile, and later on in a wheelchair. A fabulous home!

My mother always seems content and happy when I visit. I am always kept informed of what has been going on. It was nice to hear about the St. Patrick's Day celebrations and how my mum enjoyed a glass of stout! Staff are all fantastic.

Limited staff even if when questioned the say it is sufficient

I visited Nightingale House several times between January and March 2026. The staff team were most welcoming and accommodating. My overall impression was one of warmth and friendliness, every effort has been made to make residents feel wanted and needed. My good old friend was taken into Nightingale at short notice directly from hospital, so staff had to work extra hard to learn about the background story of life. This to some extent I could provide. Since living at the home my friend has gradually settled in and become less agitated.