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Care Homes Owned by Stag Care Group in London

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8.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Stag Care Group in London

Only the locations & reviews in London for Stag Care Group are showing below.

View the details of all 4 locations (with 80 reviews) owned by Stag Care Group

Stag Care Group Locations in London (2)

 - Browse 2 Care Homes owned by Stag Care Group in London
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Nightingale House
10 Strafford Road, Twickenham TW1 3AE 
9.7 21 reviews
Nightingale House, Twickenham, London
"My Godmother was at Nightingale Home from the end of 2021 till her death in February 2026. She could no longer stay at home as her dementia…"   Read all 21 reviews
  • from £1,200 / week
  • 21 Rooms
Location Type Care Home

Nightingale House offers residential care to up to 21 older people in Twickenham, London. They specialise in providing care and support to people living with dementia. Set on a leafy road in a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Meera House
146 Stag Lane, Kingsbury, London NW9 0QR 
6.2 10 reviews
Meera House, London, London
"Always found the staff at Meera care home to be hospitable and professional. Although she is not able to join into the activities, one of…"   Read all 10 reviews
  • from £1,250 / week
  • 59 Rooms
Location Type Care Home

Meera House provides personal, nursing and dementia care for up to 59 older people. The home is conveniently located and is in close proximity to shops and public transport. Residents benefit ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Stag Care Group Reviews in London (31)

8.3

Stag Care Group has a Group Review Score of 8.3 (8.340) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Stag Care Group must have a Review Score.

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Review of

Nightingale House

from Nicola M (Goddaughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Godmother was at Nightingale Home from the end of 2021 till her death in February 2026. She could no longer stay at home as her dementia was advancing. From the start, she was very happy at the home and was wonderfully cared for right till the end. The staff are warm, caring, attentive and full of
joy and fun. They made her feel as though she was at home, and made her last years of life the very best that they could be. I felt as though she was among family, and will be forever grateful for the love and support that she received from all the staff. The home was always bustling and full of life, and I never found my Godmother sitting alone or unattended. The location and building are also lovely- they have a wonderful garden, and it is a well-looked after Victorian building with large windows looking out onto a quiet residential street. I often enjoyed walking around the neighbourhood with my Godmother when she was still mobile, and later on in a wheelchair. A fabulous home!
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Review of

Nightingale House

from M N (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother always seems content and happy when I visit. I am always kept informed of what has been going on. It was nice to hear about the St. Patrick's Day celebrations and how my mum enjoyed a glass of stout! Staff are all fantastic.
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Review of

Meera House

from J K (Son of Resident) published on 3 April 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Since October 2025. The carehome have stop me from seeing my father.
They said i was not complying to their rules.
But the investigation is still pending with the council social workers.
How ridiculous is that.
My Father is crying every day and tells me that he wants to leave there.
When i speak
with the social worker she said she has done the assessment and believes my father is happy to stay there.
I have complained to the CQC AND THEY HAVE DONE ABSOLUTELY NOTHING ABOUT IT.
SO YET AGAIN the councils and the independent authorities that meant to help resolve matters have failed to support you despite numerous of calls and emails.
Which proves private carehomes like these get away with a lot. See for yourselves. I was there practically everyday as i was off work and trying to concentrate on spending much time with my father prior to them stopping me entry.
The care is ok. Not brilliant not to standards.
Limited staff even if when questioned the say it is sufficient
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Review of

Nightingale House

from L H (Friend of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Nightingale House several times between January and March 2026. The staff team were most welcoming and accommodating. My overall impression was one of warmth and friendliness, every effort has been made to make residents feel wanted and needed. My good old friend was taken into Nightingale
at short notice directly from hospital, so staff had to work extra hard to learn about the background story of life. This to some extent I could provide. Since living at the home my friend has gradually settled in and become less agitated.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you for your kind review of Nightingale. We're so pleased you felt the warmth and friendliness of our home. It's wonderful to hear that your friend is settling in well. We truly appreciate your recognition of our staff's hard work in helping residents feel settled and less agitated - your feedback means a lot to us.
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Review of

Nightingale House

from Paul N (Son of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since October 2019, since residing at the care home her physical and mental state has improved dramatically. Upon my visits I find my mother to be very calm, content and happy, the staff are exceptionally professional, kind and caring. I count my mother and my family extremely
fortunate to have secured a residency at the Nightingale care home and we are extremely grateful to all the staff for the support and care they provide to my mother and all the residence.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for your kind review. We are delighted that you feel your mother's care at Nightingale has been outstanding. Your feedback is truly appreciated and means a lot to our team.
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Review of

Nightingale House

from L W (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Nightingale House since August 2024 and has now become a permanent resident. We have been extremely happy with the staff and the care my mother has received. The staff are exceptional and my mother has engaged very well with everyone. During visits we have been very
pleased to see that my mother has settled in very well and is very happy within herself. The communication from management and the team is brilliant, they keep us informed and up to date with anything relating to my mother's care.
I am extremely grateful and satisfied with the care my mother receives. It's very reassuring to know my mother is happy and safe.
Thank you!
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for your lovely message. We are truly delighted to hear how happy you are with the care your mother has received. Your kind words mean a great deal to all of us.We're incredibly proud of our dedicated staff and the exceptional care they provide every day. It's wonderful to know that their efforts, as well as the communication from our team and management, have made such a positive impact on you and your family.
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Review of

Nightingale House

from William B (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Nightingale House about a year now as she suffers from dementia. From the start we have noticed that all the staff, without exception, are extremely caring and proficient. This has given me great comfort knowing that my mother is taken care of and is treated with dignity. It was
initially a trial for 8 weeks and it was not what we had initially selected. However, we are so happy that events have turned out as they have and that she is a permanent placement at Nightingale House. Thank you once again to the whole Nightingale House team!
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for taking the time to share your kind words. We are truly grateful for your feedback and are delighted to hear that your mother feels safe, well-cared for, and treated with dignity in our home. It means a great deal to the entire team to know that our efforts in providing high-quality care, engaging activities, and a supportive environment are making a positive difference. We're especially pleased that you've found our facilities and management to be excellent-it's always our aim to maintain a warm, respectful, and person-centered atmosphere for all our residents and their families.
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Review of

Nightingale House

from S F (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my mum's stay was short, all the staff at Nightingale House were kind and caring towards my mum.
The manager and deputy manager were particularly good at communicating with the family. For that, I will be forever thankful.
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Review of

Meera House

from H J (Grandson of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always found the staff at Meera care home to be hospitable and professional. Although she is not able to join into the activities, one of the staff members always makes a huge effort to try to get my grandma involved, and on some occasions shes agreed she always enjoys the activities provided.
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Review of

Nightingale House

from Ann B (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived with me in a busy household for over 7 years. After breaking her hip and a month in hospital her dementia escalated. It was with a heavy heart that I realised it was not the best choice to keep her at home. She was no longer able to manage stairs, was sleeping most of the day and unable to
be left alone. Having visited 3 other care homes I entered Nightingale House and knew within 10 minutes that it was the right place for mum. The staff are all so lovely and care so much about each and every resident. Mum is thriving and doing so much more than she was at home. The food is very good and she's starting to put on a much needed bit of weight. She hasn't once asked to 'come home'. She is very content and settled. I have no concerns about her living with her lovely new family, she's in the best care home and we were so lucky that they were able to accommodate her. Our family is a close one and we all visit regularly and we feel very welcome by everyone. Thank you.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you for your wonderful feedback. We are truly pleased to hear that your mother is settling in well after spending seven years with her family. Adjusting to a new environment can be a significant transition, and we are honoured to provide the care, support, and love she deserves. It is heartwarming to know that you feel confident in the care she is receiving. We will continue to do our best to ensure she feels comfortable and safe, and at home. Please don't hesitate to reach out if there's anything more we can do to support her.
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Review of

Nightingale House

from Hannah C (Granddaughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother became a resident of Nightingale House in January 2025 after living with my mum for eight years. We were so worried she would be sad to leave home, but we could not have been happier with how she has settled in at Nightingale House. The staff are exceptional, so kind, friendly and have
us feeling so confident that Grandma is in the best place. She literally looks like a new woman. After spending days alone at home while everyone is at work, she is now surrounded by the most attentive staff, all day, every day. Thank you so much.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for your wonderful feedback regarding the care of your grandmother at Nightingale. Your kind words mean a great deal to us and to our entire team. It is always our goal to provide the highest level of care and support to our residents, and we are delighted to hear that you and your family feel satisfied with the care your grandmother is receiving. Knowing that we have made a positive impact on her well-being and brought peace of mind to your family is truly rewarding. I will be sure to share your thoughtful comments with the team - they will be thrilled to hear that their hard work and dedication are appreciated. Thank you again for taking the time to share your experience with us.
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Review of

Meera House

from A L (Niece of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My aunt has been in the nursing home for several years. Although some selected staff are carrying out great care, others are very questionable. There has been multiple issues with quality of care actually been given in the home. My aunt has had her belongings taken almost every day, staff have always
blamed laundry service. Everything we have taken for my aunt to keep in her room has gone missing, even down to her undergarments.
I have made several complaints but all that gets said is 'we will check with laundry'.
We have labelled the clothing with permanent ink, clothing labels and markers. Yet all her clothes have gone missing.
We go to visit her and she is always in someone else's clothes and shoes. Staff are told and their attitude is 'I don't know check with manager', ask manager and she always replies with 'it's a problem with laundry'. Ongoing issue for three years and no solution has been found. It's very sad to see her identity being lost whilst she has been there.
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Review of

Nightingale House

from Karen G (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed at Nightingale House for three months and I cannot recommend them enough. All the staff are so caring and friendly. It was so amazing to see Dad, who suffered with dementia, interact with the staff and smile so much when he saw them. They were very tentative about his needs and made sure
he had everything he needed. They also made me feel very welcome when I went to visit. He had a lovely day when they did a bank holiday BBQ and put on an amazing spread of food, with a singer and everyone was dancing.
If anyone is looking for a care home for a loved one I would highly recommend Nightingale House. I couldn't fault them at all.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for sharing your positive review of your Dad's stay with us at Nightingale. We are truly grateful for your kind words and are delighted to hear that his time with us was so well-received by both him and yourself. Our team deeply committed to providing compassionate and attentive care, especially for those living with dementia, and it means a great deal to know that you felt supported and reassured during his stay. We strive to create a warm and secure environment where every resident feels respected and valued, and we are so pleased that this was reflected in your father's experience.
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Review of

Nightingale House

from Lucy Z (Niece of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Nightingale House are all so lovely - professional, attentive, and always ready to help. The manager and activities coordinator in particular go above and beyond, taking my aunt out to her medical appointments and ensuring all her needs are met.
The facilities are simple but comfortable,
and the building is within a short walk from Twickenham High Street.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for your wonderful review and kind words about the care we provide to your aunt. It truly warms our hearts to know that our efforts are making a positive impact on her life and that she feels comfortable, valued, and well-cared for here. Our team is dedicated to creating a supportive and compassionate environment for all our residents, and knowing that this commitment has brought comfort and peace to both your aunt and your family is incredibly rewarding for us. We strive to make each resident feel like they are part of our family, and your feedback reinforces that we're achieving our goal. Please do not hesitate to reach out if there's ever anything more we can do for your aunt. We're here to support her - and your family - every step of the way.
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Review of

Nightingale House

from Andrew M (Nephew of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nightingale House has an excellent manager and a lovely group of staff. The environment is very caring and supportive and my aunt is very comfortable there - many thanks to the whole team!
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much Andrew for your kind words and glowing review of our care home. We are thrilled to hear that you had such a positive experience with our team and services. Our primary goal is to ensure the comfort, safety, and well-being of every resident and it's wonderful to know that this is reflected in the care we provide. We truly value your feedback and will continue working hard to maintain the high standard of care that you have highlighted. It's our pleasure to support both our residents and their families in every way we can. Please do not hesitate to reach out if there is anything else we can do. Your support and trust mean the world to us!
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Review of

Nightingale House

from Cheryl K (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mum gets from the staff, who are very attentive and I am very impressed with the home, which is always clean, inviting and fit for purpose. The addition of the events coordinator is a great asset, with all the activities she arranges for the residents. The summer BBQ
was a particularly nice idea.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for your positive feedback regarding the care of your loved ones receive at our care home. We are delighted to hear that you are happy with the care and attention they are getting. We're also thrilled that you enjoyed the BBQ party - it was wonderful to see everyone come together and have a great time. Your kind words mean a lot to us, and we look forward to continuing to provide the best care possible.
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Review of

Nightingale House

from R C (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This will be my last review as my dear mother passed away in mid July 2024. I thank all the staff for giving her the appropriate end-of-life care. They kept her comfortable most of the time. Even the kitchen staff did their best to prepare meals that they hoped she would eat. The cleaner kept her room
tidy.
The above staff always popped in to say hello and have a quick chat with her. The main carer has got a heart of gold. His care was genuine. Mum loved him. The best part was there was this lovely carer who stayed with her holding her hands till the end of her passing. I cannot thank her enough. I am not allowed to mention names but I am sure the individuals know who I mean. I take this opportunity to thank the Manager and all her team for all they have done. It can be busy sometimes but look out for each other. That is what teamwork is all about. GOD BLESS YOU ALL.
Reply from Theresa Rivera, Manager at Nightingale HouseOn behalf of the entire team at Nightingale House. I want to express our heartfelt gratitude for your kind review and for taking the time to share such thoughtful words about your loved ones experience with us. It was truly an honor and a privilege to care for your mother, and we will always remember the warmth and presence she brought to our community. Knowing that we could provide comfort and support during such an important time is deeply meaningful to us. Please know that our thoughts continue to be with you and your family. With sincere appreciation.
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Review of

Nightingale House

from Stephen P (Son of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Nightingale House for nearly 2 years. I want to praise the staff - carers, support and catering - who make her stay there very pleasurable. My mother is now in much better shape than she was in 2022 and that's fantastic given her age. The staff are kind and caring and
the catering is brilliant.
Reply from Theresa Rivera, Manager at Nightingale HouseThank you so much for your kind words and glowing review. We're thrilled to hear that our team made such a positive impact on your loved one's experience. It's our goal to provide exceptional care and create a comfortable, supportive environment for all our residents. We're committed to maintaining the high standards that have earned your trust. Please don't hesitate to reach out if you ever have any suggestions or further feedback. Thank you again for your support and for being part of our community.
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Review of

Nightingale House

from K K (Niece of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I greatly appreciate all the care and conscientious support given to my uncle in Nightingale. This review is mainly to recognise the wonderful team there. Too many to name all, and everyone does such a great job in what is very hard work. I am constantly in awe of the positivity and compassion they
show.
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Review of

Nightingale House

from S C (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Nightingale House for almost two years now, and has received excellent care and support. The staff are so friendly and caring and always encourage her to participate in activities. It is very important for me to feel that she is well taken care of and safe. I live abroad and call
her often and receive pictures of her, all of which help us to remain close.
The home could do with some updating.
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