Stag Care Group in Hertfordshire | 1 Care Home

Review of
Dapplemere
from J D (Daughter-in-law of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

My husband and I have found Dapplemere to be a friendly, caring place for his mother, who has been there since October 2020, and is happy there.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you J for the review, your feedback is most welcome.Thank you again

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Review of
Dapplemere
from Malcolm T (Son of Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

Mum continues to receive excellent care and the following updates my previous review (Nov. 2022).
Earlier this year Mum underwent a DOLS assessment. In later discussion with the assessor, who's been performing the role for many years, it was good to hear he too believes Mum is receiving a high standard

of care.
I usually visit on weekends but when I've been on a weekday there is always some activity for residents ongoing in the main lounge.
On my last visit the lounge was undergoing improvement work and I know how hard the Manager has been trying to make that happen. It's not the only area as a few months ago Mum had the opportunity to be moved downstairs to a garden room. She is now quite frail and spends her time in her room, so it has brought the garden to her and we now enjoy watching local wildlife. A small feeder on a windows sees many recently fledged birds stopping by for food.
I'm very grateful to all of the staff for making Mum's life as comfortable as possible.

Reply from Trisha Thurbon, Manager at Dapplemere

Dear MalcolmThank you so much your lovely and kind words.It is our absolute pleasure to care for your Mother.Thank you

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Review of
Dapplemere
from Sorrell S (Friend of Resident) published on 7 March 2025 Submitted via Website • Report

Overall Experience

We love Activities Coordinator, she is so kind to the residents, she is calming when needs be and up beat when the residents are partaking in activities. The whole atmosphere is completely different and positive when she is working! Just a shame she can't be there every day. What a difference she has

made to all the residents.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback, much appreciated. I will pass on your comments to our activity coordinator. We strive to improve our service and I will take on board your comments.

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Review of
Dapplemere
from M M (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report

Overall Experience

I am happy with the care received by the staff. My mother is happy, clean and cared for.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you very much for your feedback. I will pass this on to all the staff at Dapplemere.

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Review of
Dapplemere
from Robert O (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report

Overall Experience

Dapplemere is not smart but it provided the most wonderful care for my mother in her final months. With its modest size (22 beds) and many very special members of staff, it has a truly 'family' feeling. Excellent nursing care, supported by good local GP practice, is enhanced by amazing, dedicated carers

and completed by home-cooked and friendly, personal ancillary cleaning and laundry service. A great team and huge support to our family.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your lovely comments. I will pass this onto the team.

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Review of
Dapplemere
from S S (Son of Resident) published on 9 May 2024 Submitted via Postal Card • Report

Overall Experience

My mum needed to move from a residential setting for more 1:1 nursing. The staff were very kind and caring from the day of her transfer. Although Mum passed away only a few weeks later as was very frail, the staff were amazing and we were very happy with the care she received. Thank you!

Reply from Titi Peneva, Manager at Dapplemere

Thank you for your kind words and support during this difficult time for your family.

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Review of
Dapplemere
from Sarah J (Wife of Resident) published on 8 May 2024 Submitted via Postal Card • Report

Overall Experience

Dapplemere has now become a home away from home for my husband and myself. My husband is well cared for by caring and compassionate staff. As his wife, I also feel well-supported by the staff and the Home Manager. We really feel like we are part of the Dapplemere family. My favourite quote from Dapplemere

by the Home Manager is "this is your home and you can go to bed whenever you like and eat when you like". Now that is really like home.

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Review of
Dapplemere
from Jill T (Friend of Resident) published on 5 January 2024 Submitted via Postal Card • Report

Overall Experience

I am visiting from Western Australia and have either worked and visited many care homes over the years (including my mother) and I have never been so impressed as I have observed the care and support of my long-term friend (and other residents) whilst sitting in the communal lounge area. It is truly

a home-like environment with individual needs and preferences catered for, including meals or socialising. I must say I thought how much a similar facility would be appreciated at home for both my family, or indeed myself when I am in need of such care. Thank you for such lovely care of my dear friend.

Reply from Titi Peneva, Manager at Dapplemere

Dear Jill, Thank you so much for your kind words and awesome review. We really appreciate you taking the time to share your experience with us. We work hard to meet all individual needs. We'd love to continue providing great service at Dapplemere nursing home.

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Review of
Dapplemere
from P W (Daughter of Resident) published on 20 September 2023 Submitted via Website • Report

Overall Experience

My mother has been a resident for nearly 7 years. She has dementia and is in a wheelchair. She has been looked after extremely well and seems happy. She is always very well-dressed and groomed. The home seems to do well in retaining staff who are friendly and caring although, like many care homes, there

is a shortage of staff it seems to me sometimes. While it is not the smartest of buildings, it is very homely and has a beautiful garden.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you so much for your review, we appreciate the reveiw.
Thank you.

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Review of
Dapplemere
from Rachel L (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report

Overall Experience

My dad went into Dapplemere after a long stay in hospital. As I live abroad, I didn't see him for a few weeks, but when I did, I couldn't believe the change in him. He was so much happier, far less confused and enjoying eating again. It was like getting my dad back. Everyone was very kind to him and

I was touched that someone made his memory box for him and it was perfect. He always looked clean, neat and comfortable. He died peacefully in his sleep and it meant a lot to me that they had been checking on him during the night and notified the family within an hour of him passing away. They didn't hurry us to clear his room. At all times I felt he was cared for and treated with respect and I'm grateful his last weeks were comfortable and peaceful.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for you review. Your father was a pleasure to look after and we all have fond memories. Our thoughts are with you.

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Review of
Dapplemere
from J D (Wife of Resident) published on 7 September 2023 Submitted via Postal Card • Report

Overall Experience

Lovely nursing home. My husband has the best care. Food is excellent. All people are treated with care and compassion, could not ask for more. Staff are the best, nothing is too much trouble.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your kind words and review. Your husband is a pleasure to care for and always lovely to see the family. Thank you, Manager.

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Review of
Dapplemere
from D P (Daughter of Resident) published on 9 August 2023 Submitted via Postal Card • Report

Overall Experience

A tranquil home where our father is well cared for by staff sympathetic to his dementia needs. Food preferences are well catered for. Excellent key worker.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback, this is much appreciated and will pass on to the team.
Thank you.

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Review of
Dapplemere
from Rosemary H (Sister-in-law of Resident) published on 21 July 2023 Submitted via Postal Card • Report

Overall Experience

Visiting Brother-in-law (resident) from Australia. Reassuring to know the resident is cared for with respect, kindness and love. All the resident's needs are met. If you can't be in your own home, you are the next best thing.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you so much for your feedback, we appreciate your kind words. I will pass this on to the team.
Thank you again.

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Review of
Dapplemere
from C C (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report

Overall Experience

My experience at Dapplemere was the staff were so very friendly, kind and considerate and the care home itself was clean, tidy, bright and very welcoming. It's somewhere I am very proud that my father has come to for care and I would highly recommend it to anyone who needs care.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you very much for your kind words. We appreciate your feedback.
Thank you.

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Review of
Dapplemere
from L S (Daughter of Resident) published on 5 July 2023 Submitted via Website • Report

Overall Experience

We came to visit Dapplemere on Monday 12th June with regards to my dad coming to stay as a resident. We were met by the manageress whose is very lovely and treated us with the utmost respect. We are very impressed with this care home and the kind and very knowledgeable staff. The residents all seem

very happy. The rooms were lovely, nice and spacious with big windows looking out over the very pretty garden. We met the chef, who has been there for over 25 years and her menu sounded amazing. We’d have no hesitation in recommending this care home.

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Review of
Dapplemere
from M N (Wife of Resident) published on 19 June 2023 Submitted via Postal Card • Report

Overall Experience

All the staff were very kind and patient with my husband. Bedrooms were adequate, bedding was changed regularly. Overall, the care home was clean and reasonably well furnished although it could do with a refurbishment. Having said that it is well worn and has a homely feel suiting most of the occupants.

Not having tried the food, I think it was ok.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback, very much appreciated. I will pass this on to the team.

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Review of
Dapplemere
from D D (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report

Overall Experience

Although Dapplemere is out of the way, small and quirky. It needs some tender loving care regarding decoration. Clean and tidy. Most of the cares have excellent skills in looking after residents. However, it is really necessary to put your caring skills onto residents and take their needs into consideration,

their way and not yours. Management needs to improve their listening skills and not poo-hoo what the residents are saying. Unfortunately, you cannot run a care home on a shoestring budget.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback. I am sorry to hear that you were disappointed with your experience. We try hard at Dapplemere to ensure that the home and the management do everything they can to ensure that the residents have a high-quality of care.
We are in the process of redecoration schedule to improve the home.
I am more than happy to discuss any concerns that you may have.

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Review of
Dapplemere
from E M (Brother-in-law of Resident) published on 23 May 2023 Submitted via Postal Card • Report

Overall Experience

Outstanding treatment and support for my brother-in-law from all members of staff at Dapplemere.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you very much for your kind words. I will pass this on to the staff.

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Review of
Dapplemere
from M G (Daughter-in-law of Resident) published on 2 May 2023 Submitted via Postal Card • Report

Overall Experience

The staff are kind, attentive and obviously have my mother-in-law's best interests at heart, we couldn't be happier.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your kind words, much appreciated.

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Review of
Dapplemere
from G C (Daughter of Resident) published on 29 March 2023 Submitted via Postal Card • Report

Overall Experience

My father was a resident at Dappemere for four years. He died there in February. I cannot praise all the staff highly enough for the level of care and kindness they showed him and us, the family, especially in his last few days. A brilliant home with a brilliant manager. All the staff contribute to

the high level of care and warm, friendly atmosphere. A very big thank you.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you, we miss him too. I want to say a big thank you to you too for all your support.
Take care.

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Care Home Owned by Stag Care Group in Hertfordshire

Stag Care Group Locations in Hertfordshire (1)

Stag Care Group Reviews in Hertfordshire (38)

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