Care Home Owned by Stag Care Group in Hertfordshire
8.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Hertfordshire for Stag Care Group are showing below.
View the details of all 4 locations (with 75 reviews) owned by Stag Care Group
Stag Care Group Locations in Hertfordshire (1)
Dapplemere
9.5
39 reviews
Shepherd's Lane, Chorleywood, Rickmansworth WD3 5HA
"My mum is well looked after, the staff are very friendly nothing is too much trouble. Very helpful, my mum is well cared for.…" Read all 39 reviews
Location Type Care Home
For the past 25 years Dapplemere has provided for the needs of the elderly with the philosophy of running a family home. Professionals ensure that rights and independence of residents are respected at all times and that they receive the necessary attention… Read more about Dapplemere
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 22 Rooms
- from £1,100 / week
Stag Care Group Reviews in Hertfordshire (39)
8.4
Stag Care Group has a Group Review Score of 8.4 (8.447) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Stag Care Group must have a Review Score.
Review of
Dapplemere
from Michael M (Son-in-law of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law is being looked after extremely well. Thank you all at Dapplemere.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from Maureen M (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is well looked after, the staff are very friendly nothing is too much trouble. Very helpful, my mum is well cared for.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from Malcolm T (Son of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
You'll see that my previous review was only back in June 2025 and everything I wrote then still applies.
However, this is my final review. Mum passed peacefully away at Dapplemere in mid-August at the age of 91.
So, I must add that since her passing the support from everyone there has been exemplary.
I
However, this is my final review. Mum passed peacefully away at Dapplemere in mid-August at the age of 91.
So, I must add that since her passing the support from everyone there has been exemplary.
I
was given all the time I needed to say a private goodbye to Mum. On a subsequent visit, and with welcome assistance, I was able to collect personal things from her room and, again, with no time pressures.
Other reviews refer to the 'Dapplemere family'. As a regular visitor I've felt very much a part of that and I'll miss seeing those people with whom I've shared time during my visits.
Finally, I'd like to take the opportunity, on behalf of Mum's family and friends, to express our thanks for the care and love given by the staff over the last four and a half years.
Other reviews refer to the 'Dapplemere family'. As a regular visitor I've felt very much a part of that and I'll miss seeing those people with whom I've shared time during my visits.
Finally, I'd like to take the opportunity, on behalf of Mum's family and friends, to express our thanks for the care and love given by the staff over the last four and a half years.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from J D (Daughter-in-law of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband and I have found Dapplemere to be a friendly, caring place for his mother, who has been there since October 2020, and is happy there.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from Sorrell S (Friend of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We love Activities Coordinator, she is so kind to the residents, she is calming when needs be and up beat when the residents are partaking in activities. The whole atmosphere is completely different and positive when she is working! Just a shame she can't be there every day. What a difference she has
made to all the residents.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from Robert O (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Dapplemere is not smart but it provided the most wonderful care for my mother in her final months. With its modest size (22 beds) and many very special members of staff, it has a truly 'family' feeling. Excellent nursing care, supported by good local GP practice, is enhanced by amazing, dedicated carers
and completed by home-cooked and friendly, personal ancillary cleaning and laundry service. A great team and huge support to our family.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from S S (Son of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum needed to move from a residential setting for more 1:1 nursing. The staff were very kind and caring from the day of her transfer. Although Mum passed away only a few weeks later as was very frail, the staff were amazing and we were very happy with the care she received. Thank you!
Reply from Titi Peneva, Manager at Dapplemere
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Review of
Dapplemere
from Sarah J (Wife of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dapplemere has now become a home away from home for my husband and myself. My husband is well cared for by caring and compassionate staff. As his wife, I also feel well-supported by the staff and the Home Manager. We really feel like we are part of the Dapplemere family. My favourite quote from Dapplemere
by the Home Manager is "this is your home and you can go to bed whenever you like and eat when you like". Now that is really like home.
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Review of
Dapplemere
from Jill T (Friend of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am visiting from Western Australia and have either worked and visited many care homes over the years (including my mother) and I have never been so impressed as I have observed the care and support of my long-term friend (and other residents) whilst sitting in the communal lounge area. It is truly
a home-like environment with individual needs and preferences catered for, including meals or socialising. I must say I thought how much a similar facility would be appreciated at home for both my family, or indeed myself when I am in need of such care. Thank you for such lovely care of my dear friend.
Reply from Titi Peneva, Manager at Dapplemere
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Review of
Dapplemere
from P W (Daughter of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been a resident for nearly 7 years. She has dementia and is in a wheelchair. She has been looked after extremely well and seems happy. She is always very well-dressed and groomed. The home seems to do well in retaining staff who are friendly and caring although, like many care homes, there
is a shortage of staff it seems to me sometimes. While it is not the smartest of buildings, it is very homely and has a beautiful garden.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from Rachel L (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad went into Dapplemere after a long stay in hospital. As I live abroad, I didn't see him for a few weeks, but when I did, I couldn't believe the change in him. He was so much happier, far less confused and enjoying eating again. It was like getting my dad back. Everyone was very kind to him and
I was touched that someone made his memory box for him and it was perfect. He always looked clean, neat and comfortable. He died peacefully in his sleep and it meant a lot to me that they had been checking on him during the night and notified the family within an hour of him passing away. They didn't hurry us to clear his room. At all times I felt he was cared for and treated with respect and I'm grateful his last weeks were comfortable and peaceful.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from J D (Wife of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely nursing home. My husband has the best care. Food is excellent. All people are treated with care and compassion, could not ask for more. Staff are the best, nothing is too much trouble.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from D P (Daughter of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A tranquil home where our father is well cared for by staff sympathetic to his dementia needs. Food preferences are well catered for. Excellent key worker.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from Rosemary H (Sister-in-law of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visiting Brother-in-law (resident) from Australia. Reassuring to know the resident is cared for with respect, kindness and love. All the resident's needs are met. If you can't be in your own home, you are the next best thing.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from C C (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience at Dapplemere was the staff were so very friendly, kind and considerate and the care home itself was clean, tidy, bright and very welcoming. It's somewhere I am very proud that my father has come to for care and I would highly recommend it to anyone who needs care.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from L S (Daughter of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We came to visit Dapplemere on Monday 12th June with regards to my dad coming to stay as a resident. We were met by the manageress whose is very lovely and treated us with the utmost respect. We are very impressed with this care home and the kind and very knowledgeable staff. The residents all seem
very happy. The rooms were lovely, nice and spacious with big windows looking out over the very pretty garden. We met the chef, who has been there for over 25 years and her menu sounded amazing. We’d have no hesitation in recommending this care home.
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Review of
Dapplemere
from M N (Wife of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff were very kind and patient with my husband. Bedrooms were adequate, bedding was changed regularly. Overall, the care home was clean and reasonably well furnished although it could do with a refurbishment. Having said that it is well worn and has a homely feel suiting most of the occupants.
Not having tried the food, I think it was ok.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from D D (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Although Dapplemere is out of the way, small and quirky. It needs some tender loving care regarding decoration. Clean and tidy. Most of the cares have excellent skills in looking after residents. However, it is really necessary to put your caring skills onto residents and take their needs into consideration,
their way and not yours. Management needs to improve their listening skills and not poo-hoo what the residents are saying. Unfortunately, you cannot run a care home on a shoestring budget.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from E M (Brother-in-law of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Outstanding treatment and support for my brother-in-law from all members of staff at Dapplemere.
Reply from Trisha Thurbon, Manager at Dapplemere
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Review of
Dapplemere
from M G (Daughter-in-law of Resident) published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are kind, attentive and obviously have my mother-in-law's best interests at heart, we couldn't be happier.
Reply from Trisha Thurbon, Manager at Dapplemere
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