Woodlands Care Home

Woodlands has been caring for my father for the last year. He has advanced vascular dementia. He started at their day centre, then a few weeks respite and since Dec 2025 as a resident. The service and staff throughout are exceptional. The level of care (medical and personal) and attention to detail are excellent. He is so happy and content. The room is well presented, the food is superb ( we are jealous of the cakes) and the activities are well thought through and so varied to cover every taste and interest. All the staff care about Dad as a person, not a patient. They all know him, his likes, dislikes, habits and humour. They treat him with such kindness and dignity. He was very ill in February and it was through their care and expertise that he came through and is with us still. Without their skill, we are convinced we would have lost him. We cannot praise them highly enough. Thank you for looking after him so well and making us all so happy and content. He could not have better care

Thank you for making me feel so welcome when I visited yesterday. It was like home from home as soon as I arrived. Bingo being enjoyed by residents and music & Tv playing, also a quiet area if you preferred. The home has a relaxing feeling about it. Thank you once again to your wonderful staff.

Having to choose a care home for a loved one is probably one of the hardest things you will have to do. My mother had been in hospital for six weeks and during that time it became clear that she could not continue to live on her own. Woodlands came highly recommended but I wanted to see for myself. I telephoned them and they immediately offered a visit for me to have a look. I was very impressed with the welcome, the facilities and the cleanliness of Woodlands. I asked if my sister could view the home too but she could only make it at the weekend. I was amazed, no problem, we can accommodate this request. My mother moved in the following week, although this was a huge change for her she loved it. She was offered a choice of bedrooms. Nothing was too much trouble. Everyone at Woodlands is clearly dedicated to ensure everyone is well looked after. As my mother says, it's more like a hotel than a residential home. I can only quote their ethos This is the residents' home.

Sadly at 98 Mum wasn't well but they really cared about her - understood her idiosyncrasies (!!) and did everything they could to make her last days very comfortable. They soon got to know her and she would confide in them too. We could visit as often as we liked and that was so important to us. At the end Lubna could not have been kinder-- as was everyone at Woodlands - and ever since.

Thank you so much.

Yours, Gerald.

The staff are what makes this place special. We cannot thank them enough - Lubna, Natalie, Chandni, Sabin and many others - for the compassionate care they show our Mum, really taking the time to listen to her. She enjoys her meals and all the activities offered. The garden is lovely now that its been refurbished.

Woodlands care home is not a care home, It's a home that cares. It is more like a hotel that cares. I thought we would have problems with Mum & her new environment. The reverse was the case. Mum has settled in very well. The whole process & the paperwork getting Mum in as a resident was incredibly easy & not very stressful. All the staff are extremely friendly and caring. The management team take time to explain processes. I can visit Mum whenever I like (apart from meal times as this can upset residents). On quite a few visits I have found Mum enjoying the activities. The building itself has recently been renovated to an extremely high standard. It really is like a hotel with plush furnishings and high end fixtures. The new area is breathtaking and I look forward to sitting down with Mum over a cup of coffee and a biscuit. The garden has a manicured lawn, plenty of seating, beautiful plants including ornamental cabbage with stunning colours. Mum has settled in really well.

All staff at The Woodlands Care Home are kind, helpful, friendly, respectful, approachable and supportive, including the wonderful management team. The home has recently been renovated to a very high standard. It's comfortable, clean and modern. I visit my mum every week and I see how well the home is being run, how hard the staff work in making sure all residents needs are being met. The Woodlands have activities planned every week for the residents and every Friday it's Pamper Day. Personally, I think every day is Pamper Day at The Woodlands! Mum is always saying how kind the staff are. She feels safe, comfortable and well cared for and she loves the food. I rate this care home highly..10/10

I highly recommend The Woodlands Care home for anyone with dementia. It is a joy to see such genuine care provided to the residents.

My Mum was beautifully looked after by Woodlands for a period of just over 2 years. The staff were really fantastic, so caring, loving and approachable. We were always made to feel so welcome when we visited and we could see from our regular visits how well Mum was being cared for. Staff were always on hand to deal with any issues and kept us updated if there was ever a problem. The food for the residents is cooked on the premises and is of a very good standard. Activities are organised on a daily basis which helps to keep residents engaged and occupied. Overall we were so pleased to have had Mum cared for in Woodlands. We couldn't have wished for a better level of care throughout Mum's time at the Home.

In my experience even going through the now completed refurbishment I feel all the staff maintained a professional attitude going above and beyond ensuring all the residents needs were fully met and always put first. The staff are always friendly and supportive of all residents and their family members and are readily available to answer any questions or concerns that may arise offering resolutions and reassurance.

We had a meeting with Mr Campbell so caring and reassuring to us, all our questions and anxieties were answered my mum moved in 0ctober 2022 to a room with a normal bed, giving her the feeling of being at home and not care surroundings. Since then, she has improved with good home cooked food, good company and great care. Staff are very constant more like family and friends than carers, so they know the residents, the needs of the residents and are familiar to the relatives. she is well cared for and so is the family when we visit staff are always happy, polite with the kettle on. Lots of interaction even I join in the bingo. I'm now her son and she's my mum again. I now live on the south coast 2 hours away but with the care woodlands staff give my mum I have no intention of moving her close to me as I feel I wouldn't get the same care and facility. Woodlands is a great care home with great staff, the new building is great very modern, bright and secure. Thank you to everyone.

The care staff are genuinely caring and lovely. A real support when my relative arrived at the home.

An outstanding care home. My father was there only a short while but the care and support we received were to the highest level. Every day we were greeted with an update on how Dad was during the night and his morning routine. We were kept informed every step of the way. His personal hygiene was attended to with respect and dignity. My mother was looked after when visiting my father. I can’t fault this team of carers and management. I would absolutely recommend this care home. I would like to thank you all at The Woodlands Care Home for everything you did to keep my father comfortable.

Situated within walking distance of two stations and on a bus route with some visitor parking. A cheerful, bright and welcoming atmosphere with caring and helpful staff creates a comfortable and home-like environment with activities in the lounge. Before Covid, visits from outside agencies were made. A lovely accessible garden and delicious home-cooked food/meals completes the tour.

My mother was in the hospital during this period and they were a great support to me. My mother wasn't treated very well in the hospital and the care home was very good in getting her out of the hospital, returning her to the home and giving her the love and care she needed to help her health improve. They are still doing all they can.

My mum recently passed away at Woodlands Care Home. I cannot thank all the staff enough for their love, care and support of Mum during her time living here, but also in her final weeks. The dignity and compassion shown to Mum and our family at such a difficult time were excellent. Mum felt part of the Woodlands family and so did we. I am forever grateful for the wonderful care that Woodlands and all the team provide as a care home for dementia patients.

My father already attended the Day Care Centre with much enjoyment, so when my mother was hospitalised, it was natural to place him in the Care Home as he could not live at home alone. The transition was seamless and it quickly became obvious that he was thriving in the lively atmosphere. The time sourcing a permanent home via LBH was stressful but I was never concerned for my father's well being or safety. The care staff were just that, kind and caring, carrying on with his planned birthday party. The office staff deserve a special mention, as they were unfailingly kind to me and so helpful in extending his stay when it proved tricky to find a space in a home, in these difficult times. They sent me a photo of his room as I couldn't go in. Every member of staff I spoke to, obviously knew my father as a person, not just a name. The manager also went above and beyond, always having time to help me with advice. I would recommend Woodlands Care Home and the Day Centre, without hesitation.

Woodlands have been taking the best care of my mum since Feb 2018. Mum always looks well-groomed and has a happy disposition, she enjoys a laugh and a joke with the staff who have a genuine rapport with her. The staff are very welcoming and put me at ease when I phone or visit, they are very reassuring if I have any concerns about mum. I feel the home go above and beyond in their effects to ensure the residents lead fulfilling lives.