Meadowbank Care Home

Good start to my father's residency but soon deteriorated. Rough treatment has been alleged. Broke his arm and it was three days before he was sent back to hospital to have cast reapplied. Staff did not diagnose delerium!

My father was brought into Meadowbank on New Year's Eve following a period of delirium, lack of mobility, loss of appetite and high potassium levels. The staff and management without exception have been amazing with him, and have brought him back to being happy and interested in life. Moving him to a downstairs room with a view of the garden has perked him up, and at 97 though he still had mobility, heart and kidney issues, I feel thanks to Meadowbank, he has more time. His quality of life has improved since moving in as he enjoys the constant company and attention and has made friends. Being a home very close to where he lived before he did not have to change doctors' surgery and indeed Meadowbank, given close ties to his surgery, is like a nursing home.

Our mum has really come to life since moving to Meadowbank. There is always something going on that she can get involved with if she wishes. The food is good, mum particularly likes the fish and chips on Friday.The staff at Meadow bank are so kind and caring and as family member you get to know the staff too. We would highly recommend Meadowbank we definitely made the right choice.

I have been visiting a service user at Meadowbank for several years. The staff are welcoming and friendly whenever I arrive. Their care of the residents is always very attentive, good humoured, and each person's individual requirements are kindly met, and time is spent with them. At the same time, the staff are efficient in dealing with the day to day needs and medical requirements of the residents. There are plenty of activities available each day for those who wish to join in, and great days arranged for friends and family at festival times. While efficiently dealing with daily requirements, the atmosphere is helpful, kind and considerate. I cannot praise the staff enough.

This care home has a caring and responsible approach to the residents, and the staff nurse and manager are able to answer any queries and are approachable. It is clean and well run, and the food is varied and of good quality.

Three look after me 100% could not have done any more

The management and staff are an absolute pleasure to deal with and the programme of activites for the residents that are organised are sufficiently varied to be stimulating, for all which ensures that no one is left out. All in all, it would be difficult to improve upon.

Dad was at Meadowbank for four years until his death in June 2024. He was happy and settled. His care was very good, particularly towards the end of his life, where he was treated with extreme kindness and dignity. My sister and I would thoroughly recommend Meadowbank.

My mum was accepted into Meadowbank for respite care for 5 weeks following her stay in hospital. The staff helped her settle quickly and made her feel welcome at this very traumatic and difficult time for her. The care team are all fantastic and very caring. Keep doing what you are all doing very well already.

Dad is happy and settled.

Although we're generally happy with the very good care our mother receives. There are a couple of issues that we would like to mention in this review. One is related to maintenance issues, which are not attended to in a timely manner. There was recently a problem with the TV aerial in some of the resident's rooms and it took several months to be fixed. A working TV is one of the only pleasures that mum is able to enjoy and therefore it was very frustrating that it took so long to be resolved satisfactorily. In addition, although minor the toilet roll holder in mum's bathroom has been broken for months and although reported, is still not fixed. We would also like to suggest that the TV in the lounge could be in a better position to allow residents to see it and hear it from the allocated chairs. Secondly, we understand that mum does not always get satisfactory attention during the night and sometimes feels she is an inconvenience and is rushed.

A small, personal residential home which gives a much more homely feel. All staff always give relatives visiting a warm welcome. A choice of activities available for those wishing to participate and encouraged for social contact. Food is rather plain, lacking seasoning. Much nicer environment than large, "corporate" homes.

No daughter wants to put their dad into residential care but Meadowbank has provided Dad with a good, alternative home.

My wife's mother spent over four years at Meadowbank and because of the fantastic care she received I was very happy for my mum to go there. Meadowbank staff provide a lovely atmosphere for the residents and I would thoroughly recommend them for anyone needing to find a care home for a relative.

My mother has been in Meadowbank Care Home for four and a half years. She has been very happy. The manager and staff are exceptionally good at their jobs, giving the residents time and great care. My mother became ill and was treated with respect. I was also given support through the difficult time. I can't thank them enough.

Our mum and dad lived at Meadowbank over an eight-year period until they passed away. The staff and home could not have been more accommodating, kind and loving. Not the easiest of residents, they were always treated with respect and care. We were so happy for them to be there, especially under an excellent manager. Thank you all for all you did for them right up to the end.

Eventually, my father and then my mother passed away at the home, and the care for them in their final days was so tender and caring and respectful. The love and support that the whole team at Meadowbank showed to our family during those days was filled with tenderness and we could tell that the loss was shared by everyone at the care home who had got to know and love them over the years they had been there. Thank you.

The home is very welcoming and caring. They are careful to check visitors are COVID free and work with families to care for residents. They are happy to support residents who are struggling to adapt to their new circumstances.

Our mother requested to go to a care home, the family checked 3 and we decided on Meadowbank. Mum was here 9 years and 3 months, the care was amazing. Every member of staff I observed and met was 100% engaged in the role of caring. It was humbling to see, time and time again. The food was excellent, the atmosphere from the top down, I can't describe how pleased I was from day one until the end. Super.

My mother moved into Meadowbank after a stay in hospital, she had become very frail and dependent. Being a small care home, all the staff knew each resident's needs well, the home was like a big family with plenty of daily activities. It is very cosy, like home from home. Her room was on the ground floor and had a nice garden view with plenty of light. The staff were very friendly and passionate about their work and loving to their residents and always very welcoming to visitors. They would give good updates by phone and on visits, this was very reassuring. Highly recommended.