Down Lodge Residential Care Home, Wokingham, Berkshire
Down Lodge Residential Care Home, Wokingham, Berkshire
Down Lodge Residential Care Home, Wokingham, Berkshire

Down Lodge is a sixteen capacity care home only 200 yards from Wokingham Town centre, ideally situated for residents with care needs to have easy access to local amenities, while being able to contact skilled carers at all hours of the day and night.

This comfortable residence has been organised with a satisfying retirement in mind, while the service strives to be as versatile as possible to healthcare needs, having close contacts with GPs, District Nurses and visiting chiropodists and opticians.

All service users can choose from a menu of traditional meals and enjoy relaxing in a south-facing conservatory garden during the warmer weather.

Owner: Graham R Casselden

Person in charge: Graham Casselden (Owner/Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 14

Shared Rooms: 1

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £550 – £650 (These prices are only a guideline, please contact Down Lodge Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

On site parking for 8 cars

Latest Care Quality Commission* Report on Down Lodge Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7 Down Lodge Residential Care Home has a Review Score of 7 (6.997)

The Review Score of 7 (maximum of 10) for Down Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Down Lodge Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.2 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.778 for Down Lodge Residential Care Home is calculated as follows: ( (29 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.219 Points relating to the number of positive Reviews for Down Lodge Residential Care Home is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 3 Reviews ÷ 3.2 Target = 0.938 , then divided by 2 = 0.469

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Down Lodge Residential Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Down Lodge Residential Care Home

  • Aunt of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

Very impressive care home. Owner fully involved with staff and residents. It is like a large family (16 residents)
Activities not used very often but when involved enjoys them.
I have complete confidence in the care home and staff.

How likely would you be to recommend Down Lodge Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother recently spent 3 months in 'Down Lodge Residential Care Home' receiving respite care in between the hospital and returning home. I cannot praise the team enough for their compassion, caring and empathy before and during her stay. The manager runs a thoroughly professional business and no request is too large or small. 'Down Lodge Residential Care Home' is very homely and welcoming for residents and visitors alike and I would happily recommend it to anyone who is considering care for a loved one.

How likely would you be to recommend Down Lodge Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been at Down Lodge for 3 years. I live abroad and visit yearly but speak to my aunt every other week. It is a relief that we have found a nice safe home for my aunt. The home is friendly with well trained staff and my aunt always says how happy and content she is living at Down Lodge. When I visit the home is always bright and clean and the staff and manager most helpful.

How likely would you be to recommend Down Lodge Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Down Lodge Residential Care Home

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Extremely UNLIKELY

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Care Home Idol 2016

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