Blackthorns

My father unfortunately broke his left femur back in November.Dad is 90 years old and has always been fit and healthy but after his fall he has become very frail although mentally he still can hold a conversation.Dad was moved to Blackthorns after the hospital discharged him.Although only temporary it became clear he needed 24 hour care as he lives on his own , so Blackthorns have been a life line.Dad has settled in very well.The management and staff are beyond exceptional and are very supportive to dad and his family and friends.They are always smiling and we are particularly fond of one member of staff, in particular, who is an asset to the team of excellent carers who makes us giggle when she is around.I would recommend Blackthorns to anyone who is looking for a suitable care home.

I am very satisfied with the way the home is run. All the staff are very helpful and the home is very clean.

My sister was in very poor health when we moved her from hospital to Blackthorns. She then became more comfortable and for a while, gained strength. Alas, her health began to deteriorate and she refused solid food despite various options being offered. We felt that the care and attention given was excellent during this time.

The support you provided to us, as a family, was fantastic right up to her passing in hospital. Thank you.

The care my father has received generally, on the whole, has been good. When I have had concerns, I have been able to speak to staff and most are addressed at the time occasionally have had to make repeat requests for information but nothing is perfect. Most staff are approachable and there are a couple who go above and beyond. Sometimes feel more could be done so more people are included in activities and trips.

My mother came to stay here for two weeks for short stay. We are very pleased to see my mother happy and well when we came to pick her up, no concerns.

Blackthorns can't be praised enough for making this transition as comfortable as possible. From day one, my grandmother was made to feel welcome and her living quarters were carefully considered to make sure she was surround by people that have now become her friends. It is definitely a caring, supportive environment and her situation is so much better than when she was in her own home.

Kind regards.

Overall care was good but I felt the staff had so much to do and were not able to be available as often as liked. The meals were nicely presented and plentiful but in the case of my husband who is a strong able man felt the hot dinners were very small. Blackthorns is a light and airy home and the decor is outstanding. A lovely place. A special thanks to the maintenance man who looked out for my husband, a gem.

Blackthorns have been excellent, caring, considerate and respectful of my father-in-law. Couldn't be better.

My mother has been in Blackthorns for over a year now. She is 93 and needs considerable support in her day-to-day life. The staff are caring; she received the help and assistance she needs and is happy and contented. I am pleased with her care, and the staff are very competent and caring.

Their life has been difficult but Blackthorns has done all they can to help them live their last days with dignity and respect. In particular, the manager has been wonderful.

When we visit, we’re always greeted with a smile, we’re kept well informed should there be any concerns. I honestly can’t thank everyone for the amazing jobs they do, thank you.

I would recommend Blackthorns highly. Thank you isn't enough to say, as they were brilliant. Thank you.

I would visit him every day.

Thank you to them all.

My mother is well looked after and I'm very grateful to all the members of staff.

Delighted with the care and attention my father has received since his arrival. All the staff are very friendly and kind and have helped him to feel at home.

which is lovely and so good for them. We would highly recommend this home.

Staff were caring, supportive and respectful. My father seems settled and comfortable overall. Since becoming a resident, he has become incontinent. In my experience of caring for him, this can be avoided by supporting him to use the toilet every 2 hours or so. The carpet in his room smelled very strongly of urine on the day we visited. The next morning the carpet had been washed and the smell mostly gone. It is likely that if Dad were in an ensuite room, he would probably manage to go when he gets up in the night.