Boucherne

My Aunt received excellent care at the Boucherne, and for her, it really did feel like home. We were so grateful to find a place that felt like a family, not just a facility. The staff were always warm, attentive, and genuinely caring; nothing ever seemed too much trouble. They took the time to get to know her as a person, not just a resident, and that made all the difference. The home itself is comfortable and well kept, and there was always a lovely, relaxed atmosphere whenever we visited. We could see she was happy, and that gave us tremendous peace of mind. We'd wholeheartedly recommend the Boucherne to anyone looking for a care home in the Maldon area.

I live on my own and following an injury I had to go into respite care with some dread misgivings. Following a recommendation from a nurse friend I chose Boucherne in Maldon. They were able to take me for two weeks respite care. The care was impressive with changes to my bed because I could not sleep in the smaller bed. I had amazing night care from very experienced carers. The catering was better than some resturants, everything form fresh food and a cook who caters to all needs. I was booked for two weeks and finished staying for 5 weeks. I spent my Birthday with a cake and candles. It is a home-from-home atmosphere.

My mother in law spent seven months in Boucherne until February this year. The atmosphere as soon as you walk in is warm and friendly and the owners and staff are very caring and approachable. My mother in law particularly enjoyed the musical entertainment but also the other activities organised. Overall very positive experience and as a family appreciated the support given at the time.

My Mum who is now 97 has been there just over a year and has almost immediately felt at home - She is mentally and physically ok but is just getting old and tired - The owners are really friendly and approachable as are the staffI. It's not perfect but it almost is............... and if my Mum is happy......... then so am I !!!!!

She always said it was said it was like living in a 5* hotel.

I cannot speak highly enough of the staff who were so kind and caring. They really go to a lot of trouble to arrange many different activities and make sure that all the residents are well cared for. The experience has changed my conceot of residential care to a very positive one.

We searched for a long time to find the right care home for mum. When we found the Boucherne we knew it was the one we wanted. From the first moment, mum felt at home. She loved her room, ate more than I'd seen her eat in years and formed close bonds with many of the carers. The very special mixture of care and the family feeling at the Boucherne meant that I never had to worry about her wellbeing and happiness. I was welcome to come and go as I wanted and felt fully informed about mum's care. I'd like to thank the owner and staff for making her final months such a positive experience. It was life changing for us all and I am so grateful.

Experience very good so far. This is my Mother's first care home, so early days but positive thus far.

The staff are very nice and friendly & make us very welcome when we visit.

They are also very responsive to our questions and happy to make adjustments to personal care requirements when requested.

The best thing about Boucherne though is the care, compassion and good humour of all the staff there. There genuinely is a unique family feel to Boucherne and I am so pleased my mum is there.

Boucherne is well managed and run with friendly and caring staff. They provided my father with excellent personal care and supported him emotionally when his wife died and in his last few weeks of life.

I feel very grateful that Mum has found such a place to spend her last days.

Her needs are being cared for.

My mother is very happy, and the care she receives is very good. We are always welcome when we visit, and we often just pop in as we are local to the home. I think it would be nice to have regular reviews and updates, even on email or the resident and what's going on in the home.

Mother is very happy there and that's what matters most!

Thank you to the home manager, deputy manager and all of the staff team at Boucherne Care Home.

My mother was no longer able to live at home in safety after much research we decided to try Boucherne. Everything has gone extremely smoothly and both the home and its staff have been wonderful. My mother has settled in more quickly and happily than we could have hoped into the homely atmosphere. I would like to thank both the owners and staff for the kind, individual attention they've given my mother.

I cannot thank the manager and her team enough for the excellent care they all provide. I know she is 110% looked after. From the moment she arrived, she was treated like one of the family. Nothing is too much trouble for them. I would definitely recommend the Boucherne to anyone whose loved one can no longer look after themselves in their own home. The decor is lovely and clean and the gardens are just gorgeous. Food is freshly prepared and a glass of wine with her lunch or dinner. I have already told my children, this is where I would be happy should I ever needed looking after. The Boucherne is more like a home from home and once again I would never look anywhere else for a loved one to be cared for. The excellent service they provide is outstanding.

Boucherne managed to keep Covid 19 at bay until the very last minute, and have been meticulous in keeping the residents safe. The staff have been exceptional in going the extra mile and are always friendly and helpful.

My Mum has been resident at Boucherne for 4.5 years and I have always been entirely happy with her care. All the staff are so lovely with all the residents; they are treated with respect and love at all times. Boucherne is an old farm house and has a cosy family feel which Mum loves. The food is nutritious and wholesome just like Mum used to cook for us! All residents if able, are encouraged to walk to the dining rooms for breakfast, lunch and dinner giving them the all important exercise they need. I would be more than happy to recommend this marvellous home to anyone.

My mum has lived at Boucherne for over seven years and we are so happy that she made that choice. The staff are lovely, endlessly patient people, devoted to making every resident feel supported and contented. Home-cooked meals every day keep everyone healthy and well-fed, and individual requirements and preferences are always catered for. Obviously, this last year has been an enormous challenge for the owners, manager and staff, but they have coped magnificently, putting in many long hours with encouraging words and smiles to allay residents anxieties, even when the going has been extremely tough. We have missed being able to pop in every couple of days to visit Mum and catch up with everyone (they do feel like part of the family) but we've been kept fully up to date with all developments via email and phone call and have been able to enjoy suitably distanced visiting throughout the year.