St Dominics Residential Home

Thank you for your amazing, complimentary review. My staff will be overwhelmed by your kind comments regarding the delivery of care and services provided to your mother. We are pleased to note her family felt supported and had a good experience also. All of my staff receive training, mentoring & support and departments work together to provide excellent care and we are so pleased you recognised this. We appreciate you taking the time to review us.

Thank you for your lovely review of the care received by your aunt. We remember our Head of Care and our Manager being instrumental in getting your aunt to our safe environment and we were thankful for her family's assistance and perseverance in working with us to that end. We are so pleased to note you felt we delivered an excellent level of service and it will be gratifying for our staff to learn you felt your aunt was always treated with dignity and respect during her time with us.

Many thanks for your frank, honest and complimentary review. We are pleased to note that your first impression of us was so positive and has remained so, giving you peace of mind. We, in turn, appreciate your support of the home.

Thank you so much for your kind review of our home. We have fond memories of your aunt and her lovely family. It was a pleasure for us to care for your aunt and work with the family to provide the best support for both your aunt and the family. We appreciate your kind acknowledgement of the care our staff delivered and shall obviously make them aware of your comments.

Thank you for your lovely review. Many of our enquiries are from recommendation and we are so pleased you remembered and acted on your son's recommendation. We are thrilled to hear that you feel your mother has settled well and is being cared for in a kind and compassionate way by our dedicated staff.

Thank you so much for reviewing us. It is refreshing to receive such a positive review from a longstanding family member. We strive to improve our service to meet the needs of all our residents and we are pleased to note your kind acknowledgement of this. Our interaction and activities with younger members of our community, invited into the home, is particularly joyful for your sister. We appreciate you working in partnership with us and supporting the home.

Thank you so much for this amazing review. It is challenging to explain to new families the benefits of bringing their loved one into a care home such as St Dominics and the thriving environment they will live in, but you have managed to do just that. We are so pleased to read that you have found St Dominics so welcoming and transformative. Working in partnership with open and kind families such as yours supports us in delivering compassionate, person-centred care. I am excited to share this review with our staff.

Thank you so much for such a lovely review. It was our pleasure to care for your mother and we are pleased to note that you felt she blossomed when she came to stay with us. We are also pleased to read that you and your family felt supported during a traumatic time. Our staff do form attachments with residents and families and it is really important to us to give our residents a calm, caring and dignified death. We are sure your review will help other families looking to place a loved one into a home to perhaps consider St Dominics, so thank you.

Thank you for your review. It is truly our pleasure to care for your mother and to welcome your father into the home. Our philosophy is to offer choice, dignity and respect for our residents, especially those more vulnerable who are not always able to voice their opinions and we are so pleased that our caring approach has been helpful to you and your father and we have exceeded your expectations with regards to the care your mother receives. Working with our families supports and nourishes the care we provide and we are pleased you feel able to reach out to us should the need arise.

Thank you so much for taking the time to write such a lovely review. It really was our pleasure to have got to know your father, and the family, whilst caring for your mother, and to then be able to care for your father when he needed support personally. Looking after such kind and, generous of spirit residents is a privilege and we were so glad to have had a vacant room available to offer to your father when required. Thank you for your kind words describing our staff’s compassion, we shall of course pass your comments on to them. We look forward to welcoming you into the home on your next visit.

Thank you for taking the time to write such a thoughtful review mentioning other departments as well as our dedicated care staff. We do feel that all our staff make the lives of our residents more enriched by their hard work and kindness, striving to provide a clean and safe environment and catering around their preferred food choices. We are so pleased with the positive outcome that St Dominics has had on you, and, more especially, your mother. We love welcoming you and your brother into the home, and thank you for your support.

Thank you for your kind and thoughtful review. We are pleased you feel your mother settled so well into the home and enjoyed the activities and entertainment provided. Your mother made many friends whilst here and genuinely cared about her friends and the wellbeing of our staff. It was a privilege and a pleasure for our staff to care for her. We miss you visiting the home, you are always welcome to pop in for a chat.

Thank you for your kind comments about your mother's experience whilst she was at St Dominics. Your comments will help other families to know and understand the type of care available to them within St Dominics. It is also lovely for our staff to know they are appreciated. We all have fond memories of your mother, and we appreciated your support of the home during her time here. Now Covid restrictions are lifting; we look forward to getting back to a full activities programme and a return to outings.

Firstly, thank you so much for taking the time to review us. We are pretty overwhelmed by your kind comments, but you have demonstrated beautifully how our residents blossom when coming into the home, and then we strive to adapt the care we provide when residents' needs change. We are thankful that the care we provide for your mum has been recognised in such a lovely way, and we shall obviously relay your comments to our staff.

Many thanks for your lovely review. Your mother enjoyed a tactile presence, and it was really important to her to be heard and understood. She made good friends here and enjoyed many activities, benefitting from visits from local school children and our frequent doggie visitors. It is wonderful to hear you felt as supported as your mother by the staff when you visited. We very much appreciate your recommendation of our home.