St Dominics Residential Home

London Road, Kelvedon, Colchester CO5 9AP

St Dominics Residential Home, Colchester, Essex
St Dominics Residential Home, Colchester, Essex
St Dominics Residential Home, Colchester, Essex

St Dominics is nestled in the tranquil village of Kelvedon and has an acre of landscaped gardens overlooking mature trees and fields beyond.

The home is easily accessible from the A12 road link and is close to the mainline railway station and local bus services. St Dominics is adjacent to the local Catholic Church and near to other dominations. Village shops including a Post Office, GP Surgery, Dentist, Library and the Angel Inn Pub are all within easy walking distance.

Accommodation at St Dominics is provided in 39 single bedrooms, the majority of which have en-suite facilities. Most rooms overlook the landscaped gardens. The first floor rooms are serviced by a passenger lift. The home has four bathrooms that are fitted with specialist baths as well as a wet room with shower facilities.

There is a large comfortable lounge and panoramic conservatory for residents to enjoy and socialise in. The home has a smaller lounge and spacious dining room. A hairdressing salon and nail bar, as well as a separate smoking room are also available.

Meals are cooked on the premises using fresh produce much of which is provided by local suppliers. Residents are able to chose from a varied menu on daily basis. Special diets can be catered for.

St Dominics have activities staff who provide a varied programme including quizzes, bingo, musical entertainment, handicrafts and gardening activities, as well as outings to local places of interest.

St Dominics has a good rapport with healthcare professionals supporting the care provided such as District Nurses, GPs Surgery, COPD and Parkinson's Nurses etc, Podiatrists and Opticians as well as a weekly hairdresser.

Owner: St Dominics Residential Home Ltd

Person in charge: Tracy Delannoy (Registered Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: No emergencies. Ages 65+.

Single Rooms: 39

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on St Dominics Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 St Dominics Residential Home has a Review Score of 9.6 (9.558)

The Review Score of 9.6 (maximum of 10) for St Dominics Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for St Dominics Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.558 for St Dominics Residential Home is calculated as follows: ( (95 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 156 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for St Dominics Residential Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 13 Reviews ÷ 7.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Dominics Residential Home?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Dominics Residential Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    4
  • Relative of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Overall, this home is very good, well run, good food and very clean. The residents are well looked after and staff are good and very caring. Good entertainment and grounds are nice and well kept. My mother is very happy at St Dominics Residential Home. I would recommend this as a good home.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 17 Oct 2017:

Many thanks for taking the time to review our home. We very much appreciate your comments and hope this will help those looking at care homes for a loved one. It is our absolute pleasure to care for your mother who just defies all the record books.

Your mother and her family and friends promote and support the home in so many welcoming ways which enriches the lives of the residents living here for which we are grateful.

I have always found the management and staff are excellent. Having been to other homes before St Dominics Residential Home, I found St Dominics Residential Home was at the top.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 13 Oct 2017:

Many thanks for taking the time to review us. We are so pleased you feel we are meeting your expectations and also that, having viewed other homes, St Dominic's came out top!

St Dominics has provided our relative with a support structure whilst still letting him feel relatively independent, with choices about how he chooses to spend his time.
The 24 hour care is a great relief for the family.
We feel the staff know him well and that there is continuity of staff. They are all very friendly, kind and capable and we feel confident he is in good hands.
You can visit at any time and see staff engaging warmly with clients.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 10 Oct 2017:

Thank you for taking the time to review our home. We are so pleased to hear that you feel your relative has real choice and he is living relatively independently. We also appreciate your lovely comments regarding our hard-working staff.

When my mother comes in for respite, she is very happy with the care she receives and the staff make her feel welcome.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 06 Oct 2017:

Thank you for taking the time to review our home. It is always a pleasure to welcome your mother back to St Dominics and it is lovely to witness her reconnecting with the staff and residents.

I cannot speak more highly of St Dominics Residential Home. My mother was a resident for more than three years, During that time I obviously made numerous visits and I can say that on each occasion, I was always impressed with the consideration shown by members of staff to all residents.
Although I know my mum could be "difficult" at times she could not have been shown more care and love during her final few days and was shown dignity and respect by all. Thank you.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 05 Oct 2017:

Thank you for your lovely review. Despite your mother being known locally as ‘the yellow peril’ for her scooter escapades before joining us at St Dominics, we have nothing but joyful memories of her time here.
Thank you for your kind comments, our staff will be touched, but your mother taught us so much from her tenacity, humility and faith that we became better people for having known and cared for her.

My mother was very well cared for by St Dominics Residential Home for the four years prior to her death. She enjoyed the happy environment of the home and the end of life care and support to her and myself was exceptionally good.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 04 Oct 2017:

Thank you for your review. We have such fond memories of your mother who adored being able to walk around our gardens. We hope you will agree that your mother’s life changed for the better after coming to St Dominics and we feel privileged to have been party to that. Caring for your mother and supporting her family was made easy by your kind and supportive attitude towards the home and staff.

My mother has been at St Dominics for over 2 years. There is a cinema club, quizzes and games for the residents. The music system offers a vast selection of genres. There are visiting PAT dogs and a good variety of entertainment. Singers, dancers, musicians and local children's groups visit as well as a Farm who bring a pony, ducks and hens, ferrets, sheep, goats and pigs! Some residents have joined the knitting club. The staff are very caring and seem to be very well trained. Food is very nice and varied and is freshly cooked by the kitchen staff. The care staff encourage the residents with poor appetites to eat. There is also an excellent hairdresser who comes weekly and charges very reasonable rates. Residents have a choice in when they get up and when they go to bed. The gardens are well maintained and there are lots of birds to watch. The home is privately owned, better than being part of a large chain. I feel my mother is safe and well looked after by the staff and local GP visits.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 04 Oct 2017:

Thank you so much for your comprehensive review. Obviously, keeping our residents stimulated and entertained is important and we are grateful to you for highlighting some of the activities and entertainment we provide for our residents. Your mother particularly enjoys the animal visits to the home and keeping busy with helpful tasks.

We thank you also for commenting on the essentials such as caring, well-trained staff, the quality of the food, that residents have real choice and that their environment is well maintained. We are also glad to know that, together, these factors give you peace of mind.

My mum settled very quickly at St Dominics. The caring, friendly, happy atmosphere at the home has proved to us that this is the best place for my mum. We are extremely grateful to the lovely staff for giving us peace of mind, we know that mum is very happy and receiving first class care.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 03 Oct 2017:

Thank you for your lovely touching review. Your mother is a joy to care for and we are pleased that her health is stabilising. We are so pleased that you have found the atmosphere conducive to your mother’s wellbeing and that the care your mother is receiving has put your mind at rest.

We have been very happy with care, cleanliness, activity and always attention by staff.

The activities and attention to those with dementia is very good. Food and dietary requirements are excellent.

Over the last couple of years, the home has continued to improve.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 26 Sep 2017:

Many thanks for taking the time to review our home. We strive to constantly improve upon the types of activities we offer and the environment in which our residents live. We are very pleased that you feel we are achieving this especially with regards to those residents living with dementia.

2.   In my opinion St. Dominics Residential Home is:
a)   Well-managed
•   Managers are accessible and available to support staff, residents and related family members.
•   Managers are helpful in trying to find solutions to problems
b)   Safe
•   The Home is clean and hygienic
•   Medication is given safely and is stored correctly
•   Staff look to keep residents safe but also try to allow them to have as much freedom as possible
c)   Caring
•   Mother has been encouraged to express her views, no matter how complex her needs are
d)   Responsive to Needs
•   Mother’s concerns have been taken seriously by staff, investigated and responded to in good time
e)   Effective
•   The staff are in contact with health and social care professionals and have taken timely action to keep Mother in good health.
•   The food is of high quality
•   The Home has made a concerted effort to understand my Mother’s health needs, personal preferences and desire for independence and has provided her with choice and control

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 19 Sep 2017:

Thank you for your review, we are always pleased to hear about positive experiences and appreciate you taking the time to do this. It is rewarding to see how far your mother has come and how settled she is at St Dominic's.

My mother has been a resident for nearly three years. She generally enjoys herself and has made several friends, she has a nice bedroom and particularly enjoys the entertainment, activities and the daily choice of meals on offer.
The staff treat the residents with kindness and this is much laughter among the staff and residents in the lounge.
Some of the furniture could be improved but there is a lovely homely atmosphere at St Dominics.

How likely would you be to recommend St Dominics Residential Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 08 Sep 2017:

Thank you for your review. We appreciate your positive feedback. We are very pleased to hear that you mother is happy and has made friends in the home and that you feel the entertainment and meals are to a good standard. Our staff enjoy coming into work and this appears to be reflected in your review. They will be touched by your comments.

My father is very happy at St Dominics. It really is 'home' to him. Staff are wonderful and so courteous to him and to us when we visit. Food is prepared and cooked on site and is varied and nutritious. I cannot fault anything.
Activity programme is varied, well thought out and fun. Since being at St Dominics, my father's well-being has improved 100%. I cannot recommend St Dominics more. It is a fantastic care home.

How likely would you be to recommend St Dominics Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 06 Sep 2017:

What a lovely review. Thank you. We hope this will show our staff, across all departments, that they are appreciated and getting the care right for your dad. Obviously, our primary concern is your dad but meeting family’s expectations is also important to us and we are pleased you have voiced this. We are very excited to share in your dad’s forthcoming birthday celebrations.

This is an older, independently owned care home which is run for profit so staffing levels are maintained with this in mind. The room I am familiar with and the home overall is a little dated but is quite adequate and kept in a good state of repair. Everyone I am familiar with, carers, management, office, kitchen and cleaning staff are all friendly, professional and keen to do their jobs in a caring fashion. I have had lunch at the home several times and the food has always been excellent, comparable with a good restaurant.

How likely would you be to recommend St Dominics Residential Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Tracy Delannoy, Registered Manager at St Dominics Residential Home responded to this review on 06 Sep 2017:

Thank you for taking the time to review our home. We were a little disheartened to read your initial comment but are pleased to read that overall you are happy with the care provided for your mother. Our staffing levels are based on the dependencies of the residents in our care and we are well above that figure. The proprietors’ primary concern is always with the resident and the business must remain in profit to ensure their ongoing care requirements are met.

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