Dudbrook House

I submitted a review previously but was surprised to see it had only 4 stars on my overall experience. I must have hit the wrong button by mistake on the food review. Please note that Dudbrook house deserves nothing less than 5 stars, it's an absolutely fantastic place and I can't praise and recommend it enough.

The wonderful support and care that my sister has received since October 2025 has been tremendous. Everyone from Housekeeping to Management is so kind. Nothing is too much trouble. I visit regularly and feel that if I have any concerns they are listened to and acted upon. There is a sense of calm about Dudbrook. It is difficult to describe. The interaction between staff and residents is always one of respect, patience and love. I will be forever grateful to Dudbrook House for the peace and comfort that it has brought to us as a family. The care that my sister is receiving is the best that we could have hoped for.

Dudbrook House has been amazing since my nan moved in for recovery care, which has since turned into permanent residence as she loves being there so much. From the very beginning, the staff have shown genuine kindness, patience, and respect toward her, which has made a world of difference during what could have been a difficult transition.

The carers are attentive and take the time to get to know each resident personally, which really shows in the way they interact with my nan. It's comforting to know that she is in safe hands.

The home is clean, well-maintained, and has a calm, welcoming atmosphere. There are so many activities that help keep residents engaged, and it's clear that their wellbeing-both physical and emotional-is a priority.

cared for gives us as a family such peace of mind. I couldn't recommend enough

I am continue to be delighted to share my experience regarding Dudbrook House. The team consistently demonstrate an outstanding standard of care. The team approaches every aspect of their work with experienced dedication-whether it's daily routines, communication, or social events. you can truly feel and see the thought that goes into everything they do on a daily basis. Staff go the extra mile as a matter of course.Every resident is treated with dignity, patience, and respect.

Thank you very much Team Dudbrook, you are simply the best. An inspiration to so many.

We can't thank the staff and management enough for everything they've done. Truly the best care home we could have hoped for.

Choosing a care home for a much-loved parent is never easy. It's a daunting and emotional decision; you want their needs and wishes met, while also ensuring they'll be happy, safe, and well cared for. There are so many factors to consider, the feel of the home and its people make all the difference. From the moment I walked into Dudbrook House, I knew it was right for my mum. There was a warmth and vibrancy that stood out not just in the surroundings, but in the staff too. Dudbrook House goes above and beyond for residents and families. They're inclusive, welcoming, and foster a real sense of community. There's always something happening: activities, events, and enrichment that bring genuine joy. What meant the most to me was the personal attention. The staff are not only professional and attentive, but they take the time to truly know the residents and their families. In the 2.5 years my mum lived there, I had peace of mind knowing she was respected, valued, and truly cared for.

My mum very reluctantly went into Dudbrook for respite care in November 2024. This was a heart wrenching decision but we knew my mum needed expert care. This has been the absolute making of my mum. The loving kindness she receives is second to none. Each and every staff member is exceptional. She is fitter, happier, healthier and feels very safe. The accommodation is wonderful, hygiene impeccable, entertainment great and above all the staff genuinely care. We are so very, very grateful to everyone who makes Dudbrook such a special place. Thank you

This is my sister is at Dudbrook House. Started in the old building then in October 2024 moved to the new Dudbrooke House. Dudbrooke House is a delightful place of place of peace, care and friendly support to my sister. The facilities are excellent the staff just fantastic! My wife and I plus my family all agree that this is a great place to be cared for. It has security and support from a marvellous caring company. It has that lovely homely feel about it. Lovely and clean tidy and without any smell. Cheerful and bright.

My mother in law was in Dudbrook Hall originally and moved into the new Dudbrook house when it was finished. The old building was very tired but the staff were lovely so that sold it to us. The new Dudbrook house was built specifically for the residents needs and is beautiful. We always have a lovely welcome from all the staff and know that my mother in law is being well looked after. There is always activities going on, although my mother in law isn't able to join in with most of those now. We are glad with our care home choice, which was a recommendation to us and wouldn't hesitate to recommend it to others.

With only a thousand characters it's impossible to sum up how superb Dudbrook House is, and my mother and I have nothing but praise and admiration for all of the staff here. My father was diagnosed with dementia 8 years ago and with its gradual progression my family knew we would have no choice this year but to source a care home for my dad. From my first telephone conversation with the manager of 26 years, I already had a good vibe. Dudbrook House is a newly purpose-built building in a lovely forest location that is well laid out and offers everything that my dad needs and more. It is always nice to enter a bright fresh building, not one of the seven care homes we visited even came close to Dudbrooks hotel-like amenities. Each and every member of staff engages genuinely with you from the moment you are greeted at reception, every carer puts their heart and soul into the resident's wellbeing, and the management has also been so very kind and helpful to us, so thank you to all.

I cannot praise enough the care of the staff. Dad was with them from nearly able to cope independently when he would go out to jazz club and meet his brother-in-law for breakfast to completely dependent as his Alzheimers took over. They were always so kind to him and all of the residents and considerate and aware of his needs. As an ex-nurse in general practice for many years I have seen many care homes and this beats them all by miles. I cannot recommend them enough.

Thank you all the team at Dudbrook, we can’t praise you enough.

My father moved a month ago to this care home from another home in Upminster Essex. The difference between the 2 is incredible! The staff are amazing and have made him feel really welcome. He settled in straight away and his comment to me was 'This is so much nicer than the last one' From my father this is high praise indeed. They have managed to get him to participate in most of the activities. He has been on trips to the theatre and had tea at a local stables and met the ponies. He has a beautiful room overlooking the stunning grounds, his view is lovely. The food is very nice and everyone from the lady at the front desk to the lovely Irish lady who cleans his room is kind helpful and empathetic. I am truly grateful that he lives in this lovely home and is looked after so well. Thank you all.

If anyone is looking for a care home for their loved one, Dudbrook House is the place.

My auntie has only been in Dudbrook Hall for just a few days but she could not have been made more welcome. Her circumstances changed from fully independent living in her own home to bed bound in a matter of days so this could have proved very emotional. However, this care facility is a really beautiful home full of character, smiles and genuine warmth and patience. Very quickly, I have met so many staff who have stopped and had a lovely conversation and been genuinely engaging and not too busy to spend time with me or my aunt. The Tribute Show the other afternoon was just such a nice event; respectful and gentle on the ears with the performer asking if everyone was happy with the volume right from the start. The staff really tried hard to involve everyone who wanted to be there and check if they were ok throughout. Well done team Dudbrook; your facilities are very unique and the hard work and dedication have not gone unnoticed.

My friend is always clean and very well looked after. Staff are always on hand to assist if she needs anything done and is always approachable any time of day.

Thanks so much for taking such good care of my dad!

I have always been adamant that my mum would never be put in a care home. But since the short time she has been in Dudbrook Hall I have completely changed my mind. The staff are all exceptional in every way. My mum is a changed person since being in Dudbrook Hall happy and smiling again and for me and my family, we couldn't ask for anything more. I thank you all so much.

Everyone at Dudbrook works so hard (and always with a welcoming smile) to ensure that the residents are at the centre of everything and it's great to see the friendly, busy, and active community that Mum is now part of.

My aunt was in Dudbrook Hall care home for approximately one year. She was looked after very well, even though she has difficult days. It was a pleasure visiting her in the conservatory - light and airy. Staff were always helpful. My aunt was mainly a resident during the lockdown. The staff were always contactable to ask how she was and also arranged FaceTime calls. Lovely home.