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This unique, small, award winning home offers full luxury care in high quality, comfortable surroundings. It is decorated to create a warm, secluded and intimate place which is perfect to make new friendships and allow precious time with family and loved ones. This luxury...
Gairloch House is a bright, friendly and welcoming home on the out skirts of the coastal town of Clacton-on-Sea, with excellent links to London and the South-East.
This unique, small, award winning home offers full luxury care in high quality, comfortable surroundings. It is decorated to create a warm, secluded and intimate place which is perfect to make new friendships and allow precious time with family and loved ones. This luxury care home offers premier accommodation suitable for clients requiring residential, Dementia, respite and day care in the area. The team are carefully selected for their expertise, compassion, superior skills and positive attitude to meet all the specialised requirements of each resident. The enthusiastic activities team provide a full and varied programme of stimulating activities. Gairloch, an award winning home coupled with their innovative approach to truly personalised care, ensures they are a truly exceptional home with an outstanding team.
For more information, please contact the team to chat, request a brochure or book a visit. Gairloch House look forward to hearing from you and supporting you in this journey.
Care Provided by Gairloch House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Gairloch House for full pricing details and T&Cs.
Contact Gairloch House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ballagh Care Ltd
- Private Owned
Person in charge
- Haji Ibrahim (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (24)
- Single Rooms with ensuite Wet Room (21)
Visiting
- The visiting policy is restricted at mealtimes, telephone booking preferred but not essential
Parking
- Street parking no restrictions
Gairloch House Reviews (15)
Gairloch House has a Review Score of 9.3 (9.294) out of 10, based on 11 reviews in the last 2 years.
Over all time Gairloch House has 15 reviews.
My husband has been in Gairloch House since Feb 2026, I am and family are very happy, with the care and love shown to my husband and myself. The entertainment side could be improved. The food seems to be excellent, freshly made. My husbands room could be better, needs decorating, to be nicer, but...
Would recommend 100 percent
All the staff are amazing, patient, happy, polite, cannot fault them,
We are so pleased to hear that you and your family are happy with the care, kindness and love shown to your husband. Your kind words about our staff and freshly prepared food...
Thank you so much for your lovely feedback and for recommending Gairloch House 100%. It really means a lot to all of us.We are so pleased to hear that you and your family are happy with the care, kindness and love shown to your husband. Your kind words about our staff and freshly prepared food will be shared with the whole team.
We also really appreciate your feedback about activities and your husband's room. We have recently welcomed a new Activities Coordinator and are working on more person-centred activities based on what our residents enjoy. We hope you will see these improvements over the coming months. We have also taken your comments about the room decoration on board.
Thank you again for your trust and support.
The food is very good and a way better choice, different everyday
They treat Alan with respect and they talk and laugh with him. He is certainly looked after
Well done...
The food is very good and a way better choice, different everyday
They treat Alan with respect and they talk and laugh with him. He is certainly looked after
Well done everyone
Alan's dignity, happiness and...
Thank you so much for your kind and thoughtful feedback. We are delighted that you always receive a warm welcome and feel comfortable asking questions about Alan. It is wonderful to hear that you are pleased with the variety and quality of the meals provided.Alan's dignity, happiness and wellbeing are very important to us, and we are pleased that he enjoys talking and sharing laughter with the team. Your lovely comments will be shared with everyone-they will mean a great deal to us.
I recently attended the annual BBQ and it was an excellent afternoon. There was a lovely atmosphere, the staff were amazing with their interactions with...
I recently attended the annual BBQ and it was an excellent afternoon. There was a lovely atmosphere, the staff were amazing with their interactions with the residents and the entertainment was fantastic. The singer was particularly brilliant and everyone seemed to have a wonderful time.
It's very reassuring to know Mum is happy and well cared for, and I really appreciate everything the staff do for her.
We are also delighted that you enjoyed our annual BBQ. It...
Thank you so much for your lovely feedback. It is wonderful to hear that your mum is settled, happy and has such a good relationship with the staff. She is very much part of the Gairloch House family, and it is a privilege to care for her.We are also delighted that you enjoyed our annual BBQ. It was such a lovely afternoon, and seeing residents, families and staff enjoying themselves together made it particularly special.
I will share your kind words with the whole team, as I know they will mean a great deal to them. Thank you for your continued trust and for recognising the care and effort they put in every day.
The staff are wonderful and nothing is too much for them. They are very attentive. They know Mum's quirks well and encourage her to get...
The staff are wonderful and nothing is too much for them. They are very attentive. They know Mum's quirks well and encourage her to get involved in whatever is going on. The residents are always clean and if someone has soiled their top at lunch, it'll be changed shortly after.
I have encountered many care homes in my professional capacity but at Gairloch House they really do "care". Not just for the residents but for the whole family.
The team has grown very fond of your mum and enjoys knowing all her little ways and encouraging her to join in with daily life at the home. We are also pleased...
Thank you so much for your lovely words. It really means a lot to us to know that your mum is happy and well cared for at Gairloch House.The team has grown very fond of your mum and enjoys knowing all her little ways and encouraging her to join in with daily life at the home. We are also pleased that you and your family feel welcomed and supported.
I will make sure your kind comments are shared with the whole team. They will be delighted to hear them. Thank you for trusting us to care for your mum-it is a real privilege.
My friend has been in care now for a year but only in Gairloch House since Nov 2025. He has settled in and when asked if he likes living there he always replies yes he does. He gets on with staff and management. As he suffers from dementia he can sometimes be a bit difficult but staff are always on...
My friend has been in care now for a year but only in Gairloch House since Nov 2025. He has settled in and when asked if he likes living there he always replies yes he does. He gets on with staff and management. As he suffers from dementia he can sometimes be a bit difficult but staff are always on hand polite and caring. He does spend most of his time in his room but that seems to be what he wants to do, he also is allowed into the garden and has a cigarette which he enjoys so this care home is ticking all boxes for his needs so I have no worries of his well being.
Thank you for taking the time to share your experience. We're delighted to hear that your friend has settled in so well at Gairloch House and feels happy living there. It means a great deal to know that our staff and management have made such a positive impression through their kindness, patience,...
Thank you for taking the time to share your experience. We're delighted to hear that your friend has settled in so well at Gairloch House and feels happy living there. It means a great deal to know that our staff and management have made such a positive impression through their kindness, patience, and care. We always strive to support each resident's individual preferences, so we're pleased your friend is able to enjoy the comfort of his room as well as spending time in the garden with a cigarette when he wishes. Thank you for your trust and for your reassuring words-they are greatly appreciated by the whole team.
My mum has lived in this care home for the past 18 months. I cannot recommend this care home enough. She is very well looked after and happy. The staff are lovely and kind, nothing is too much trouble.
My mum has lived in this care home for the past 18 months. I cannot recommend this care home enough. She is very well looked after and happy. The staff are lovely and kind, nothing is too much trouble.
Thank you for your kind feedback. We are delighted to hear that your mum is happy and well cared for. Your recommendation means a great deal to us, and we will be sure to share your lovely comments with the team.
My father was admitted to Gairloch House a few weeks ago. The handover from the hospital was delayed by quite a few hours but he was received with the utmost care even though it was much later than expected. My father is being treated with great care and respect during a very confusing and...
My father was admitted to Gairloch House a few weeks ago. The handover from the hospital was delayed by quite a few hours but he was received with the utmost care even though it was much later than expected. My father is being treated with great care and respect during a very confusing and difficult time for him. His personal care is done with respect. He is well looked after. I would recommend Gairloch House for dementia care.
We're really glad to hear that, despite the delay with the hospital handover, your father was welcomed and cared for so well. We know how difficult and confusing this time can be, so it's reassuring to hear that he's being treated with such respect and...
Thank you so much for your kind words.We're really glad to hear that, despite the delay with the hospital handover, your father was welcomed and cared for so well. We know how difficult and confusing this time can be, so it's reassuring to hear that he's being treated with such respect and kindness.
It means a lot to us that you feel he is well looked after, and we truly appreciate your recommendation.
I am very pleased with the level of care provided at this care home. From the moment you walk through the door, there is a warm, friendly atmosphere that immediately puts families at ease.
The facilities are clean, but are tired special the bedrooms. Activities are varied and engaging, helping...
I am very pleased with the level of care provided at this care home. From the moment you walk through the door, there is a warm, friendly atmosphere that immediately puts families at ease.
The facilities are clean, but are tired special the bedrooms. Activities are varied and engaging, helping residents stay active and connected. Communication with families is excellent, and staff are always willing to provide updates or answer questions.I would like to see more staff engaging with the residents on a one tone basis instead of having to fill in forms on their ipads but I do know they are always having to keep up with training.
Overall, this care home provides a safe, caring, and supportive environment where residents are treated with dignity and respect. I would highly recommend it to anyone looking for high-quality care for their loved one.
We also appreciate your constructive comments regarding the bedrooms and staff time spent on devices. We are continually reviewing our...
Thank you for your kind feedback. We're delighted to hear that you value the warm atmosphere, quality of care, activities, and communication with families.We also appreciate your constructive comments regarding the bedrooms and staff time spent on devices. We are continually reviewing our environment and working to ensure staff can prioritise meaningful one-to-one time with residents alongside essential training and documentation.
Thank you again for your recommendation-it is greatly appreciated.
Mum was only here for a short while for respite care as I needed her to be nearer where I live to visit. She seemed very happy and even joined in playing bingo which she loved. All the residents were always up sitting in their chairs looking very clean and well dressed. The carers were all very...
Mum was only here for a short while for respite care as I needed her to be nearer where I live to visit. She seemed very happy and even joined in playing bingo which she loved. All the residents were always up sitting in their chairs looking very clean and well dressed. The carers were all very kind to Mum. The food was good and the chef made sure the food was soft and edible for her as she had trouble eating. They had a halloween party while she was there which all relatives of the residents were welcome and food, drink and entertainment was provided which was very good. I would recommend this home, The care home manager Ibrahim was always very helpful and was always there if you had a question to be answered.
Thank you very much for taking the time to share your feedback. We truly appreciate your kind words, and we'll keep your comments in mind as we continue working to improve our services. I will also make sure your feedback is shared with our Gairloch House team.
Very happy with the treatment your giving my sister. She is doing more at his care home, then the other care home she was in. She gets a bit upset some days. She is settled down in this care home. Her memory is her problem she has.
Very happy with the treatment your giving my sister. She is doing more at his care home, then the other care home she was in. She gets a bit upset some days. She is settled down in this care home. Her memory is her problem she has.
We sincerely thank you for sharing your feedback! Your kind words mean a lot to us, and we will take your comments into account as we strive to enhance our services. I'll also ensure that your positive feedback is passed along to the entire team at Gairloch House.
My experience of the home is mostly positive. The staff and management do a fantastic job. They are very welcoming and pleased to help. My mum is well cared for, from what I can see. Sometimes she has food-stained clothes on, or someone else's clothes on. Have started writing her name in her...
My experience of the home is mostly positive. The staff and management do a fantastic job. They are very welcoming and pleased to help. My mum is well cared for, from what I can see. Sometimes she has food-stained clothes on, or someone else's clothes on. Have started writing her name in her slippers, as once I saw them on someone else. That was before the management changed. Since then all ok. I have rated the room as satisfactory as it's a tiny room. My feelings towards the cost are very negative.
Thank you for your feedback! We truly appreciate your kind words and will use your comments to continue improving our services. I will also make sure to share your positive remarks with all the staff at Gairloch House.
The decor inside a little tired, gardens outside tended too, lovely outdoor garden area for residents.
Newly started family events are...
The decor inside a little tired, gardens outside tended too, lovely outdoor garden area for residents.
Newly started family events are welcomed.
New management are keen to engage and are slowly introducing new activities for residents to improve their wellbeing.
Seen improvement in Dad since the new management, treated more like individuals.
Very happy overall.
Hi, thank you for your kind words. We are very happy to hear that your family is satisfied with the service provided to your father. Your feedback is greatly valued.
My father was a resident of Gairloch House for several years, and I visited it frequently. The care home was very well managed, with the welfare of the residents always in mind. The staff carried out all procedures to safeguard residents and deal with any emergencies promptly and efficiently. I was...
My father was a resident of Gairloch House for several years, and I visited it frequently. The care home was very well managed, with the welfare of the residents always in mind. The staff carried out all procedures to safeguard residents and deal with any emergencies promptly and efficiently. I was always impressed by the kindness, respect, patience and friendliness of the staff. They made every effort to celebrate birthdays and special occasions and welcome visitors. The care home is in a quiet location, with a pleasant garden which residents can enjoy in the summer. My father thoroughly enjoyed the meals the chefs prepared. My family was therefore very happy with the care given to my father at Gairloch House.
Hi, thank you for your kind words. We are very happy to hear that your family is satisfied with the service provided to your father. I will pass your compliments and kind words to our team.
The care and patience all the staff give my nan (who has a lot of bad/challenging days) are amazing, but the deputy manager and senior team really go above...
The care and patience all the staff give my nan (who has a lot of bad/challenging days) are amazing, but the deputy manager and senior team really go above and beyond, they have been so informative in keeping the family up to date, very efficient in chasing referrals and GP checks and most important really interactive and encouraging with Nan.
It took me a long time to come to terms with Nan living in a care home and after a bad experience at a previous different care home, it made me feel terrible that we as a family couldn't look after her, but with the care Nan currently receives at Gairloch, I honestly wouldn't want my nan to be looked after by anyone else.
Thank you so much for taking the time to leave this review. We are so pleased you are happy with the care and support your nan is receiving here at Gairloch House.
Externally the home looks like it could benefit from a bit of TLC but don't let this put you off, the staff have always been friendly and caring towards my dad and treat him and the other residents with respect. They are always welcoming when I go to visit and work hard in what is a difficult...
Externally the home looks like it could benefit from a bit of TLC but don't let this put you off, the staff have always been friendly and caring towards my dad and treat him and the other residents with respect. They are always welcoming when I go to visit and work hard in what is a difficult occupation. They have dealt with any medical issues in a timely and positive manner and have always kept me informed of any ongoing issues. Due to the design of the property, the rooms are all a bit different and some residents personalise their own bedrooms. This adds to the charm of the home and it gives it a homely feel unlike some more modern corporately owned care homes that I have visited. I have been extremely satisfied with the care my dad has received.
Thank you for this review. We really appreciate all positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2024Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Gairloch House.
There are no upcoming events for Gairloch House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Gairloch House.
Accreditations
There are no accreditations posted yet for Gairloch House.
Meet the Team (4)

Ibrahim is a dedicated Care Home Manager with a Level 5 qualification in Health and Social Care. They are committed to providing a safe,...
Ibrahim is a dedicated Care Home Manager with a Level 5 qualification in Health and Social Care. They are committed to providing a safe, compassionate, and supportive environment for all residents. With strong leadership and organisational skills, Ibrahim oversees day-to-day operations, ensures high standards of care, and supports a motivated and skilled team of caregivers. They are passionate about enhancing residents’ wellbeing, promoting independence, and fostering a positive, inclusive community within the home. Their approach combines empathy, professionalism, and a focus on continuous improvement to ensure that every resident receives the highest quality of care.

Bradley is a committed and experienced Deputy Manager who began their journey with the organisation at its sister home as a Senior Carer and has...
Bradley is a committed and experienced Deputy Manager who began their journey with the organisation at its sister home as a Senior Carer and has progressed into a leadership role through dedication and strong performance. Their career progression reflects a consistent commitment to delivering high-quality, person-centred care and supporting team development.
In their current role, Bradley assists in the overall management of the home, supports staff, and helps ensure compliance with care standards and regulations. They are known for their approachable leadership style, reliability, and ability to maintain a positive and supportive environment for both residents and staff.
Bradley is currently working towards a Level 5 qualification in Health and Social Care, demonstrating their commitment to continuous professional development and excellence in care leadership.

Julia is a dedicated and compassionate Senior Care Assistant who began their career as a Care Assistant and progressed into a senior role through...
Julia is a dedicated and compassionate Senior Care Assistant who began their career as a Care Assistant and progressed into a senior role through hard work, commitment, and a passion for providing high-quality care. Their journey reflects strong professional development and a deep understanding of residents’ needs.
In their current role, Julia supports the care team, assists with medication administration, and helps oversee the day-to-day care of residents, ensuring high standards are consistently maintained. They are known for their reliability, positive attitude, and ability to lead by example while creating a supportive and respectful environment.

Ashima, our newest Senior Carer, has recently joined the team, bringing with them a strong commitment to delivering high-quality, person-centred...
Ashima, our newest Senior Carer, has recently joined the team, bringing with them a strong commitment to delivering high-quality, person-centred care. They have quickly adapted to the service, demonstrating professionalism, compassion, and a proactive approach in supporting both residents and staff.
Frequently Asked Questions about Gairloch House
What types of Care is Gairloch House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Gairloch House have?
There are 24 Single Rooms.
What are the Facilities & Services at Gairloch House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Gairloch House to the centre of Clacton-on-Sea?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gairloch House to verify any information. View our terms and conditions. Gairloch House has an Enhanced Service -what an Enhanced Service includes.