What types of Care is Umika Lodge Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Umika Lodge Care Home have?

There are 17 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Umika Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Umika Lodge Care Home to the centre of Canvey Island?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Umika Lodge Care Home, Venables Close, Canvey Island, Essex SS8 7SB

Review from Susan B (Daughter of Resident) published on 28 November 2024 Submitted via Website • Report

Overall Experience

My father came to Umika Lodge in March 2023, he had previously had an unpleasant experience in a nursing home in Southend, so we were both a bit apprehensive. However, from when we arrived it was clear we didn't need to be. Umika has a lovely family atmosphere, it was warm and welcoming. Dad had some

major health issues and had several hospital admissions during his time at Umika, he was always pleased to return there when he was discharged. Dad gave the carers quite a few challenges but they rose to and above the challenge every time.
Dad was well cared for during the last months of his life and although it was never easy to leave him when I visited, I was always confident that he was safe and comfortable. The care provided extended to me too, especially during his last few weeks.
I would definitely recommend Umika Lodge to anyone looking for a care home for a relative.

Reply from Kelly Santa Cruz, Acting Home Manager at Umika Lodge Care Home

Thank you for your kind review. Dad and yourself are very missed by all. His banter with the staff always brought a smile to our faces. Dad was a pure delight to have as part of our family. We hope…read more

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Review from Lynn H (Daughter of Resident) published on 18 July 2024 Submitted via Website • Report

Overall Experience

My mum has been with Umika since the beginning of May. I have seen a complete change in her for the better, she now joins in in the lounge, her voice is now strong as before it was a whisper where she had spent so much time on her own. She's eating extremely well and now has what she fancies. The staff

are very friendly to both my mum and myself and always have a smile, and will always chat finding that extra minute to speak making you feel that your opinion is valued, I'm so happy that my mum is now living life with them instead of just existing and that is down to Umika staff which I really appreciate. I would like to say a big THANK YOU to all the staff as now she's happy I can relax, brilliant care.

Reply from Kelly Santa Cruz, Acting Home Manager at Umika Lodge Care Home

Thank you for these words. It has been amazing witnessing Mum flourish here. Seeing her get involved with the activities and exercises was just amazing. She too has worked so hard to get back onto her…read more

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Review from C S (Daughter of Resident) published on 18 July 2024 Submitted via Website • Report

Overall Experience

It's a lovely and caring home and would recommend it to anyone. I am always pleasantly surprised when I walk through the door to see my mother, there is no nasty smells. All the staff are lovely and always have a smile.

Reply from Kelly Santa Cruz, Acting Home Manager at Umika Lodge Care Home

Thank you for these kind words. It is amazing seeing Mum reach milestone years and still continue to be strong and amazing. We look forward to many more.

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Review from Jodie S (Granddaughter of Resident) published on 23 October 2023 Submitted via Website • Report

Overall Experience

Just wanted to update my review from last year. My nan is so settled in Umika Lodge Care Home, she has made so many new friends. The staff are also fantastic and you can see how much they care about their residents.
My nan continues to thrive being at Umika Lodge and as a family, we are forever grateful

to all of the staff for ensuring she is always safe, happy and well looked after.
My nan also enjoys all of the daily activities Umika Lodge provides, and considering she has never really been someone who bakes or plays games, it’s been lovely to see her enjoying herself.
Thank you all.

Reply from Veekash Bhowaneesing, Director at Umika Lodge Care Home

Your Nan is very much part of what makes Umika Lodge a home. She is very much liked by staff and other residents and their visitors alike. Thank you very much for your kind words of support and…read more

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Review from Denise A (Respite Resident) assisted by family/friend published on 17 July 2023 Submitted via Postal Card • Report

Overall Experience

Very satisfied with the care I received, would definitely go there again.

Reply from Veekash Bhowaneesing, Director at Umika Lodge Care Home

Thank you for your kind review. It was a pleasure to have you stay with us. I know some of the ladies enjoyed having a new face to play Monopoly with! We hope you see you again in the future.

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Review from Tracey W (Daughter of Resident) published on 7 November 2022 Submitted via Website • Report

Overall Experience

Our dad recently passed away at Umika Lodge after a long battle with dementia. I cannot praise the home and staff enough. The home is clean, bright and well-maintained. The staff are all brilliant and showed such a lot of care for our dad.
Over the last few weeks, we visited daily and were welcomed

every time and looked after. A big thank you.

Reply from Veekash Bhowaneesing, Home Manager at Umika Lodge Care Home

Thank you for your kind words, Tracey. Your dad was a gentleman and true character. He always had a way to bring a smile to our faces. It was a pleasure to share our lives with him and he will be…read more

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Review from P B (Daughter of Resident) published on 23 March 2022 Submitted via Website • Report

Overall Experience

My mother took up residence at the Umika Lodge 6 months ago. She has completely settled in and is very happy there. The staff are caring, friendly and easy to talk to. My mother loves the freshly cooked food and eats very well. She enjoys the external entertainer/singer and dances along. The staff made

a fuss of my mother on her 80th birthday recently, which we really appreciated.

Reply from Veekash Bhowaneesing, Director at Umika Lodge Care Home

Thank you for your review! We have enjoyed helping Mum settle in. These times can be hard for all the family but we like to make everyone as welcome as possible. Soon the parties will be open to all!…read more

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Review from Dawn M (Daughter of Resident) published on 11 March 2022 Submitted via Website • Report

Overall Experience

My mum came to Umika Lodge in September 2021 and the difference in her is absolutely amazing. At home, she was not eating or taking her medication, but the home have somehow managed to help her put weight on and taking her medication is not a problem anymore. The staff are loving and very attentive

and I know my mum has her down days but the staff are wonderful with her. If anyone is worried about putting their loved ones into Umika Lodge, all I can say is don't be. They are very professional and nothing is too much trouble. The parties they do for their residents are fantastic and my mum loves having a good dance and sing along. Well done all at Umika Lodge, keep up the good work.

Reply from Veekash Bhowaneesing, Director at Umika Lodge Care Home

Thank you very much for your kind words. Your mum is such a loving person and it is a pleasure to have her living with us at Umika Lodge and you as a relative. She is the ' life of the party' and it…read more

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Review from Alison L (Daughter of Resident) published on 28 February 2022 Submitted via Website • Report

Overall Experience

My mum is being cared for at Umika Lodge and the staff are absolutely brilliant, nothing is too much trouble for them. My mum is always laughing and joking with them. They put on a lovely party for my mum's 80th birthday and I cannot fault them.

Reply from Kelly Santa Cruz, Deputy Manager at Umika Lodge Care Home

Thank you for your review Alison. Mum is such a pleasure to support. She really is one of the family and life and soul of the party, along with her friends here at Umika. We look forward to throwing…read more

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Review from Zara A (Daughter of Resident) published on 19 April 2021 Submitted via Website • Report

Overall Experience

The staff at Umika Lodge are amazing. They made my mum feel at home, right from the start and treat her with respect and dignity. Nothing is too much trouble for them. They are all very friendly when I go to visit Mum and even pop into the room for a chat when they are free. They make you feel very

welcome and part of the family.

Reply from Veekash Bhowaneesing, Director at Umika Lodge Care Home

It is our pleasure to welcome your mum and you into our Care Home. Your feedback is very much appreciated.

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Review from F S (Resident) assisted by family/friend published on 30 August 2019 Submitted via Postal Card • Report

Overall Experience

I had a really bad fall and came to this care home, which was excellent in every way. I could not have asked for any better in the way of help and care. I was feeling very low and all the help that I received was good for my recovery. I needed to be fit to fly and all the staff had helped me on my way.

Reply from Kelly Santa Cruz, Administrator at Umika Lodge Care Home

Many thanks for your comment F S. We would love to see you again but as a visitor next time! I hope you are enjoying life back home!

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Review from Jean B (Partner of Resident) published on 27 August 2019 Submitted via Postal Card • Report

Overall Experience

Manager and staff most helpful and senior staff and carers were excellent. Cleanliness of service staff was excellent. Kitchen staff and cook, could not have asked for any better. My partner very much loves the Cherry Pie and eats all his dinners (really great). TV in his room and carer looking out

for him made him feel good and progress to get and feel well in himself gave him the confidence to get well from a really bad fall in his home.

Reply from Kelly Hunt, Administrator at Umika Lodge Care Home

Many thanks for your review, Jean. It was a real pleasure to help support your family member back to health for his return home. We wish you all the best for the future.

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Review from Teresa R (Daughter of Resident) published on 16 May 2019 Submitted via Postal Card • Report

Overall Experience

Since the care home has been under new ownership, the care and facilities have improved to a much higher standard. The cleanliness and decor were changed immediately and I was impressed by the new menu. The management and care staff are very friendly which gives the impression of a family run home.

Reply from Kelly Santa Cruz, Administrator at Umika Lodge Care Home

Many thanks for you comments Teresa they are much appreciated. It is a pleasure to support your mum, she is one of the family!