Umika Lodge Care Home

My mum arrived at Umika Lodge in October 25, it was the last thing any of the family had considered mum spending her days. I have worked in many care settings and Kelly was kind enough to meet with me and have a frank and honest conversation about my concerns and expectations. She promised to fully commit to working alongside me and my family to always meet my mum's best interests. Since arriving at Umika, mum has had numerous health issues, and Kelly and the team have been fantastic. Like everything, things are not always perfect, but Kelly and team are quick to respond to questions, concerns and outcomes. I have seen a lot of care & kindness to the residents and their families. Mum also suffers with Alzheimer's so visits can sometimes not end the way we'd like them too, again the staff and Kelly are there to help with this if and when needed.

It's a fabulous place

I am so happy that she was put there for respite. Kelly the home manager your staff are a credit and all I can say is thank you Maria.

A special thank you to Stacy, who is an amazing carer - kind, patient, and dedicated. Knowing Mum is in such good hands means the world to us.

My mother-in-law Yvonne has been at Umika Lodge since Sept 2021. Nothing is too much trouble for these wonderful carers. There are no nasty smells when you walk in and always clean and tidy. The staff are all so welcoming, friendly and entertaining! The activities including singers and parties they have are brilliant. The food is lovely and was even tempted to have Christmas dinner there last year. My partner was so worried when Yvonne first went to Umika but we have had no problems and the difference is amazing. This care home is the best by far as my own mother was in a care home in Vange near Basildon and it was abysmal. Well done Umika, keep up the good work.

I would definitely recommend Umika Lodge to anyone looking for a care home for a relative.

My mum has been with Umika since the beginning of May. I have seen a complete change in her for the better, she now joins in in the lounge, her voice is now strong as before it was a whisper where she had spent so much time on her own. She's eating extremely well and now has what she fancies. The staff are very friendly to both my mum and myself and always have a smile, and will always chat finding that extra minute to speak making you feel that your opinion is valued, I'm so happy that my mum is now living life with them instead of just existing and that is down to Umika staff which I really appreciate. I would like to say a big THANK YOU to all the staff as now she's happy I can relax, brilliant care.

It's a lovely and caring home and would recommend it to anyone. I am always pleasantly surprised when I walk through the door to see my mother, there is no nasty smells. All the staff are lovely and always have a smile.

Thank you all.

Very satisfied with the care I received, would definitely go there again.

Over the last few weeks, we visited daily and were welcomed every time and looked after. A big thank you.

My mother took up residence at the Umika Lodge 6 months ago. She has completely settled in and is very happy there. The staff are caring, friendly and easy to talk to. My mother loves the freshly cooked food and eats very well. She enjoys the external entertainer/singer and dances along. The staff made a fuss of my mother on her 80th birthday recently, which we really appreciated.

My mum came to Umika Lodge in September 2021 and the difference in her is absolutely amazing. At home, she was not eating or taking her medication, but the home have somehow managed to help her put weight on and taking her medication is not a problem anymore. The staff are loving and very attentive and I know my mum has her down days but the staff are wonderful with her. If anyone is worried about putting their loved ones into Umika Lodge, all I can say is don't be. They are very professional and nothing is too much trouble. The parties they do for their residents are fantastic and my mum loves having a good dance and sing along. Well done all at Umika Lodge, keep up the good work.

My mum is being cared for at Umika Lodge and the staff are absolutely brilliant, nothing is too much trouble for them. My mum is always laughing and joking with them. They put on a lovely party for my mum's 80th birthday and I cannot fault them.

The staff at Umika Lodge are amazing. They made my mum feel at home, right from the start and treat her with respect and dignity. Nothing is too much trouble for them. They are all very friendly when I go to visit Mum and even pop into the room for a chat when they are free. They make you feel very welcome and part of the family.

I had a really bad fall and came to this care home, which was excellent in every way. I could not have asked for any better in the way of help and care. I was feeling very low and all the help that I received was good for my recovery. I needed to be fit to fly and all the staff had helped me on my way.

Manager and staff most helpful and senior staff and carers were excellent. Cleanliness of service staff was excellent. Kitchen staff and cook, could not have asked for any better. My partner very much loves the Cherry Pie and eats all his dinners (really great). TV in his room and carer looking out for him made him feel good and progress to get and feel well in himself gave him the confidence to get well from a really bad fall in his home.

Since the care home has been under new ownership, the care and facilities have improved to a much higher standard. The cleanliness and decor were changed immediately and I was impressed by the new menu. The management and care staff are very friendly which gives the impression of a family run home.