Adalah

20 Cliff Road, Leigh-on-Sea SS9 1HJ
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9.9 30 Reviews
  • Adalah, Leigh-on-Sea
Adalah care home in Leigh-on-Sea offers care for older people as well as dementia care and respite care.

The home has 35 bedrooms and has large gardens at the front and back. Residents can bring their own furniture so their rooms are more personalised but the furniture will be risk assessed by staff to ensure it is safe.

Each of the bedrooms has a call bell so residents can contact staff if they need any assistance.

The care home has a homely and friendly atmosphere and staff are experienced and highly trained. They are compassionate and empathic with respect and dignity at the heart of their care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £947 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

Fees do not include hairdresser, chiropodist, outings and toiletries.

These prices are only a guideline, please contact Adalah to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jennifer Read (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Our admissions policy is that we complete a pre-assessment on all residents coming into Adalah. Adalah can take emergency admissions as long as a pre assessment has been carried out.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1900
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)

Visiting

  • Adalah does not have any restrictions on visiting hours, however, advise not to visit at meal times.

Parking

  • Adalah has two drive ways and the road does not have any parking restrictions or permits.

Adalah Reviews (30)

9.9

Adalah has a Review Score of 9.9 (9.910) out of 10, based on 20 reviews in the last 2 years.
Over all time Adalah has 30 reviews.

Overall Experience
  • 27
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Date Published
  • 30
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  • 10
Reviewer Connection to Adalah
  • 18
  • 5
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Total of 30, showing 21-30
Review from J R (Daughter-in-law of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best level of care I have ever witnessed! All residents treated with respect and dignity! No question is ever a problem. Wonderful communication and a great spirit in the home. Clean and tidy, wonderful cooked meals. Felt like home from home.
Reply from Jennifer Read, Manager at Adalah

Thank you Jo for a great review. We were lucky to care for such a lovely lady, your mother in law. She had a smile we will never forget. We have lots of great memories of her at Adalah care home.

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Review from Patricia T (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Adalah is an excellent care home. Their skilled carers and other members of staff are completely focused on giving the best individual care to all their residents. The manager runs Adalah with enthusiasm and sincerity ensuring all the residents get the best out of their experience. There’s a good choice
of home-cooked food and the carefully chosen team are most helpful and have a very personal relationship with everyone, from the activities manager to the head nurse. Nothing is too much trouble for them. I can recommend this care home for your family members.
Reply from Jennifer Read, Manager at Adalah

Thank you so much for your lovely review, it was a pleasure to care for your dad as he was a big character in Adalah Care home. We will always have a memory of him through his paintings that you very kindly gave to us.

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Review from Bernie M (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother who has Alzheimer’s and Dementia has been in residence at Adalah for the past six months. I viewed 16 local homes before I found Adalah. I was impressed with the management on my first visit, their openness, professionalism and the tour of the home.
When Mum moved in she was welcomed,
all the carers have treated Mum with utmost respect and genuine care, even when Mum's behaviour has been challenging, and I have been there and witnessed their patience and empathy for Mum.
There is a lovely garden that is enjoyed in the fine weather and great activities, even trips to local shops and cafes and church.
We as a family now have peace of mind that Mum is being cared for by a professional team of carers, who go over and beyond for all their residents and the home is run by an excellent management team.
Reply from Jennifer Read, Manager at Adalah

Thank you Bernie for your review. It's a pleasure to care for your mum and it was lovely to see her happiness on the visit to the local church in Leigh on sea.

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Review from Carol C (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Adalah for nearly 10 months. She has moderate/severe dementia. The staff have been wonderful. They are very caring and competent and are always talking to the residents and me when I visit. Visiting is allowed any time. The manager manages the home really well. Residents
can join in the various activities on offer and outings are arranged for the more able and mobile people. The staff always phone if there is a query/problem. Mum has settled very well and is happy and content, I cannot fault this lovely home.
Reply from Jennifer Read, Manager at Adalah

Thank you so much Carol it is our pleasure caring for your mother. Thank you for choosing us as a care home.

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Review from Shelagh H (Daughter of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I can't rate Adalah highly enough. We were in an awful situation of having to find a care home really quickly for Mum just before Christmas 2021and luckily we found Adalah. The staff are amazing and genuinely care about the residents - there is often banter between them which is great
to see. It's a reasonably small care home which is perfect for Mum. Not the plushest but it has a lovely homely feel which we feel is far more important than appearances. We are kept informed if they are concerned about Mum - the food is excellent and there are plenty of activities there for the more able. Mum is always clean and well looked after. Wonderful 1940s tea party earlier this summer for relatives to attend too. Such a relief to know that Mum is safe, happy, and well looked after. Would definitely recommend.
Reply from Jennifer Read, Manager at Adalah

Thank you Shelagh for your review. It is our pleasure to care for your mum and doing so well.

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Review from A K (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our overall impression of Adalah is very positive, particularly in the last two years under a new manager. There were many improvements that our mother benefited from including more consistent care, better planning and vision for the home. During the Covid pandemic, we were impressed by the measures
taken to keep our mother safe and in contact with her family. In the final stages of our mother's life we appreciated all the support we received from the dedicated and caring staff at Adalah. We have no hesitation in recommending Adalah to others.
Reply from Jennifer Read, Manager at Adalah

Thank you for your review. It was our pleasure to care for your mum, such a kind lady who always gave us a lovely smile and we miss her dearly.

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Review from L R (Grandson of Resident) published on 9 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad was transferred to Adalah from hospital following a significant fall at a different care home. He struggles with dementia and was very withdrawn and immobile when he arrived at Adalah. He has received exceptional care to manage his symptoms of dementia and have supported him to maintain his
mobility and interaction as much as possible. The team have been understanding of our concerns following the unfortunate events at the previous home and they have supported managing his ongoing needs. Our family feel reassured that he receives the best care and attention, and they are quick to escalate any concerns to us. We were worried when my Grandad was placed from hospital, without having the opportunity to be involved in the decision-making process of which home he should go to, but can safely say that since he has been at Adalah he has received the best care and attention and we are happy that he is well looked after by a great team of carers.
Reply from Jennifer Read, Manager at Adalah

Thank you for your review Luke, it is our pleasure to have your grandad at Adalah. Thank you for your continued support.

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Review from Lesley J (Daughter of Resident) published on 9 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been at Adalah since January 2022, the care and attention Dad has had is outstanding as it's been quite a journey for all of us and Dad. We are always informed of Dad's welfare and are quick to react if necessary, the care team are fantastic always ready to help if we have any worries with
Dad and have really put our minds to rest that he is well looked after.
Reply from Jennifer Read, Manager at Adalah

Thank you for your review, Lesley. It is a pleasure to look after your dad and we are always here to support you all.

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Review from Allison B (Daughter of Resident) published on 11 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum was taken into Adalah during the Covid period after an appalling situation occurred at her previous home. Mum had been very very poorly in several hospitals with dehydration respiratory infection and acute anxiety disorder. After Mum was discharged from hospital and finally admitted to Adalah
both management and staff were attentive kind and understanding of her and our families needs. She was given a lovely ground-floor room with a window so our family could see her. I was updated daily on her progress and they very kindly granted me visitation and covid tested me so I could comfort and encourage Mum through a very difficult time. Staff are very respectful polite and professional. The building is currently going through some renovations to modernise which will improve things cosmetically. I enjoyed listening to and watching old-time singalongs with residents. Adalah has a lovely feel to it and I am confident Mum will be happy there on her recovery.
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Review from Lynne H (Daughter of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident in Adalah care home for nearly 5 years. We are very happy with the care and support she has received throughout her stay and she is very happy there.
Knowing she is well cared for and happy in her self is a comfort and I would recommend this care home.
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Adalah is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Adalah is calculated as follows: ( (213 Excellents x 5) + (21 Goods x 4) ) ÷ 234 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Adalah is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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