






Westerley Christian Care Home is registered for twenty-one service users, offering scenic views of the Thames estuary, close proximity to transport routes and amenities, as well as the coast.
Skilfully converted from two hotels, Westerly boasts an interior that is ideal for residential care, while being homely, spacious, comfortably furnished and suitable for wheelchair users. Further modernisation was carried out with an extension in 2001 and the home now has some...
Care Provided by Westerley Christian Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Description of care and services (including food) covered by fee Fees we will provide: • your room and accommodation • heating and lighting • care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care • three main meals each day, with mid-morning, mid-afternoon and late-night drinks and snacks all being available • Private telephone with dedicated number included in the fees (also transfer your existing home number), which includes all calls excluding premium rate numbers and calls outside of the UK • laundry undertaken on the premises, except dry cleaning (this can be arranged at cost) • Visiting chiropodist – 6 weekly visits • access to, and use of, the aids and appliances available in the home, which are used to meet individual needs such as hoist, lift, occasional use of wheelchairs. Additional services (including food and equipment) to be paid for over and above those included in the fees The fees do not include: • the cost of any daily papers and similar items that may wish to be purchased • hairdressing charges if you use the service of the hairdresser who comes to the home • medical requisites (other than medication by prescription), clothing, toiletries and other items of a luxury or personal nature. • costs of special outings and events, e.g. holidays or theatre trips, which may be organised for residents or to which you are invited • any health services that decided to purchase privately or that are not covered by the normal national health services to which your entitled such as dentistry, opticians, etc. • travel costs if for example you decide to use public or private transport for social reasons, making visits etc. • the costs of any additional aids and appliances that one may seek to purchase for your own comfort and that are additional to that to which you are entitled from health and social services.
The price(s) shown are provided by the care home. Contact Westerley Christian Care Home for full pricing details and T&Cs.
Contact Westerley Christian Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Leaders of Worship & Preachers Homes (LWPHomes)
- Voluntary / Not for Profit Owned
Person in charge
- Jayne Gardner (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (1)
Visiting
- Visitors welcome anytime, but if you would like a meal while visiting it is recommended you call and book in advance.
Parking
- Please be aware that a resident parking scheme has been introduced in Winton Avenue, Lydford Road, Westcliff Avenue, Milton Avenue and along Westcliff Parade (along the Cliff Top), pay and display parking spaces outside the Cliffs Pavilion and ample car park a short walk from the home.
Westerley Christian Care Home Reviews (17)
Westerley Christian Care Home has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Westerley Christian Care Home has 17 reviews.
My mum recently died in Westerley. The end of life care they provided was sensitive and caring. The care they provided to us as a family went above and beyond what most places would offer. I cannot thank the staff there enough for everything they did.
As a nurse myself, I recognise good care when I see it and the staff at Westerley provided exceptional care in every aspect.
Westerley is a lovely and well run care home with caring staff who are fully committed to the welfare of their residents. I believe that its small size and homely interior decor give it a cosy and welcoming ambience. The food is home-cooked, fresh, very tasty and the menu is varied throughout the week. There is a variety of activities on offer ranging from Christian worship to organised parties on special days and anniversaries. The library has a collection of books and stimulating puzzles plus access to the internet for those inclined. The residents are encouraged to leave their rooms to mix with the other residents or they can spend quiet time in the library. My mum will do a combination of mixing or quiet times, whatever takes her fancy. Sometimes she may spend the day in her room reading her newspaper, snoozing or watching TV. That's fine too.
The ongoing Covid management programme at Westerley is excellent and during lockdown was also caring for both residents and relatives. Although we couldn't visit mum, the staff arranged zoom calls with her, so that we could still speak with her face to face.
Westerley is a lovely place. Mum is happy and well cared for, which for us as a family, gives us peace of mind.
Our mum has been at the Westerley for nine months. The staff have coped admirably and thoughtfully throughout the pandemic. There’s a piano for Mum to play. Particular pluses are the homely food (our mum has put on weight) and the seaside literally down the road. Any queries are happily received and generally dealt with quickly by the management who keep in contact with the family via text and email.
My aunt was booked in for 3 weeks of respite Christmas 2020. She has dementia and can be quite difficult. She settled in so well and was very happy we extended her stay. She is still at the home now and the staff have been excellent we can't fault them, especially when dealing with the Covid pandemic. Westerley is very friendly and homely. Which is what you need! I'm booking a room for myself in the year 2040.
She has in fact thrived during her time at Westerley due to the wonderful home-cooked plentiful food and the caring and humorous staff.
I am more than happy with all aspects of Westerley.
I originally looked at the home for my father a number of years ago. Unfortunately due to his particularly severe health requirements, it was not a suitable home for him. However, when my mother broke her hip in December 2020 in the middle of the Covid crisis I remembered how kind and considerate the staff were when I had visited previously. She moved into the home a year ago and I would recommend it highly. Unlike some other care homes, it really is a home on account of its small size but also due to the staff who are all genuinely caring. It lives up to its Christian ethos and has successfully navigated the Covid pandemic for the last two years. Some of the facilities may need sprucing up, but where can you buy love? Well done to all at the Westerley.
The home has a good friendly atmosphere.
The food is really wonderful and they try and accommodate individual likes and favourites.
In January I was concerned about her sleeping all day so the GP was asked to visit and check her over. Their own checks showed she was fine but were happy to double-check. With their help and encouragement, she is now back to her old self.
Westerley is not a modern building, I would guess it's Victorian. The lounge is just the right size to accommodate all the residents who generally all gather there during the day. Likewise, a well laid out dining room. A lift connects the 3 floors. Bedrooms mostly are en-suite and there are large bathrooms with baths and hoists. Each bedroom is unique you just need to choose.
The Covid protection was awesome.
Thank you for your kind review and we are pleased you and your aunt are happy with the services we provide.
She likes all the staff and finds them easy to talk to and are attentive to her needs physically, mentally and spiritually.
If my mum is happy then so am I, any concerns I have are dealt with in a quick professional manner.
All the staff are approachable and have a friendly welcome even through the Covid pandemic.
I am kept informed about any changes in my mum's care needs and also what is happening within the home.
I have nothing but praise and thanks for all the staff who make my mum's life happy and fulfilled she has new friends and sees the staff as new members of her family.
I know that she is cared for and her needs are met in a homely friendly setting.
Many thanks for your kind words and we are glad you and your mum are happy with the service we provide.
My mum has been in Westerley for two years and can only speak in the highest terms of the care, support and love that she has received. The staff are always friendly when I visit and nothing seems too much trouble, in spite of the fact that there were times during Covid when they were quite short of staff and were working extra hard. There is a lovely family atmosphere in the home and the residents are individually cared for and valued. The food is well cooked and varied. A special fuss is made of birthdays and other days are celebrated, like VE Day and Valentine's Day with special cakes and personal messages. The staff have encouraged Mum to use her gifts and let her share in the spiritual life of the home by leading devotional times on Sunday. Mum was able to bring some of her own furniture with her and her big bright room feels just like her own home. We are so thankful to know that Mum is happy here and could think of no better place for her to be.
Thank you for your review and kind words for the service we provide and the staff, it is much appreciated.
My friend quickly settled into Westerley and is so very happy and contented there. The staff are cheerful, friendly and nothing is too much trouble for them, for they see each resident as an individual. Hugs are freely available whenever they are needed! The food is well-balanced and good and my friend's room is cosy, clean and comfortable. The staff rose to the challenges of Covid and are to be commended for their hard work in keeping residents safe. The spiritual needs of residents are important to the home and the atmosphere is one of Christian love and care.
I have nothing but praise for the staff who work so hard in caring for the residents. They are very attentive to Mum and I am sure she really appreciates the kindness they show to her. She is very comfortable there. The room is light and airy and the food is good. It feels like home and when I arrive, the staff are very friendly and helpful. Perhaps it would be good if there was an additional member of staff on duty at any one time.
Thank you for your kind review and comments. Your comment on staff compliment has been noted and we regularly review the staff required to provide the care to our changing resident needs.
The staff have been kind and compassionate while providing the utmost professional care for several years.
There is a warm family atmosphere throughout the Home and staff treat residents as individuals, meeting their needs at the same time maintaining a well-structured routine. Meal times are looked forward to - probably due to food prepared on the premises and eaten in a very pleasant dining room.
I can not fault the standard of care and feel blessed my mother-in-law is happy being a resident at the Westerley.
Dear Sharon, Many thanks for your review. Your kind words about the service we give is much appreciated.
The staff ar friendly and helpful. The clients appear happy and content. The food that I have seen looks healthy and appetising. I have always been made welcome and assisted in my activities with the clients.
I have recommended Westerley Christian Care Home in the past and will continue to do so.
Care is good but frequently it is apparent that one extra staff member would make a big difference. Frequently the staff are too busy to spend time with someone in need. Sometimes a member of staff cannot be obtained when called.
The staff are all very friendly and caring and Mum is treated with dignity and respect and is encouraged to be an independent as she can be.
They have a service most mornings and usually have communion once a month. The residents have activities during the week.
The food is good and the chef goes out of his way to provide an interesting and varied menu and also goes to great lengths to cater for each individual's needs.
I always feel very welcome and am kept regularly informed of Mum's progress.
The home itself has a pleasant and welcoming atmosphere and staff are friendly and helpful.
The activities are good when held and staff are very inclusive of all residents, making sure everyone has an opportunity to participate.
There is an attractive garden where residents may sit during the summer and enjoy some sunshine and outdoor leisure.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
5 Bed Vacancies
Posted: 30 July 2026OP
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Frequently Asked Questions about Westerley Christian Care Home
What types of Care is Westerley Christian Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westerley Christian Care Home have?
There are 18 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Westerley Christian Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westerley Christian Care Home to the centre of Westcliff-on-Sea?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westerley Christian Care Home to verify any information. View our terms and conditions. Westerley Christian Care Home has an Enhanced Service -more info.