Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 34 Service Users
by far the bestNigel(Son of Resident/Service User)
she enjoys the garden to wander or sit and enjoyJane M(Daughter of Resident/Service User)
My mother is constantly talking about the amazing staffLynne D(Daughter of Resident/Service User)
by far the bestNigel(Son of Resident/Service User)
she enjoys the garden to wander or sit and enjoyJane M(Daughter of Resident/Service User)
My mother is constantly talking about the amazing staffLynne D(Daughter of Resident/Service User)
Derriford House is an independent, family run care home in the heart of Fleet. Derriford has been rated Good by CQC (December 2019 and April 2023 with regards to Infection Prevention and Control) in all areas of inspection and has an outstanding reputation locally.
The extensive gardens allow residents to exercise or just sit and enjoy the various flowers and trees, usually with a cup of tea to hand.
The staff at...
Derriford House is an independent, family run care home in the heart of Fleet. Derriford has been rated Good by CQC (December 2019 and April 2023 with regards to Infection Prevention and Control) in all areas of inspection and has an outstanding reputation locally.
The extensive gardens allow residents to exercise or just sit and enjoy the various flowers and trees, usually with a cup of tea to hand.
The staff at Derriford are dedicated to providing high quality, bespoke care to all residents, and continuous training and development is key to the ethos.
The quality of Derriford's food has long been praised by residents and guests alike. They cook everything from scratch every single day. Nothing is bought in ready-made from catering companies. Their dedication to providing their residents with the best quality local produce has even extended as far as planting their own kitchen garden from where residents have access to fresh fruit and veg.
The activities coordinator arranges a weekly programme for residents, with a variety of entertainment provided including games, signing, films, arts and crafts to name a few.
Derriford House is dedicated to providing residents with dignity, independence, a fulfilling lifestyle, peace of mind and choice. They'd be more than happy to speak to you about living at Derriford.
For more information please visit their website where you'll find their current CQC Report and information about what Derriford has to offer.
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Care Provided by Derriford House
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees include accommodation, care, all food and drink (including alcohol) and all activities, entertainment and excursions. Additional payment is required for newspapers, outgoing telephone calls and hairdressing. Derriford House does not increase its fees as the resident's needs increase over time.
Respite care is charged at £200 per night, with no minimum stay required.
The price(s) shown are provided by the care home. Contact Derriford House for full pricing details and T&Cs.
Contact Derriford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Derriford House Ltd
- Private Owned
Person in charge
- Julia Knowles (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (5)
Visiting
- Visiting for viewings by appointment only. Please call the Home to arrange a tour.
Parking
- Car parking available on site or for two hours on the road Monday - Saturday
Derriford House Reviews (18)
Over all time Derriford House has 18 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Derriford House
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Review from C E (Cousin of Resident) published on 1 September 2023 Submitted via Website•
Overall Experience
We went to a summer garden party for family and friends, it was very good and the food and entertainment was also very good. We thoroughly enjoyed ourselves and everyone seemed to enjoy themselves. They held a raffle and the proceeds went to a local hospice, a very good local charity.
We went to a summer garden party for family and friends, it was very good and the food and entertainment was also very good. We thoroughly enjoyed ourselves and everyone seemed to enjoy themselves. They held a raffle and the proceeds went to a local hospice, a very good local charity.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your comments. I am delighted that you enjoyed it and we really appreciate your comments.
Review from Donna B (Daughter of Resident) published on 31 August 2023 Submitted via Website•
Overall Experience
The home is beautiful and very well run. The staff are absolutely fantastic and my mum is very happy and well looked after. Plenty of activities and excellent food. Everyone in the home is so welcoming when I visit.
The home is beautiful and very well run. The staff are absolutely fantastic and my mum is very happy and well looked after. Plenty of activities and excellent food. Everyone in the home is so welcoming when I visit.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your lovely comments, very much appreciated.
Review from Russ G (Son of Resident) published on 31 August 2023 Submitted via Website•
Overall Experience
Derriford is a lovely home for our mum who has been a resident for three years. Lovely staff and surroundings.
Everyone takes care and Mum really feels at home here. We would highly recommend to anyone looking for a safe and reliable care home.
Derriford is a lovely home for our mum who has been a resident for three years. Lovely staff and surroundings.
Everyone takes care and Mum really feels at home here. We would highly recommend to anyone looking for a safe and reliable care home.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your kind comments, they are very much appreciated.
Review from A B (Daughter of Resident) published on 31 August 2023 Submitted via Website•
Overall Experience
Had a very lovely garden party today at Derriford House. Great company and music, with a local vintage vocal harmonies band. Food was amazing! Dad is looking very well and five years younger! Staff are very pleasant, accommodating and flexible. Our family is very happy with the organisation.
Had a very lovely garden party today at Derriford House. Great company and music, with a local vintage vocal harmonies band. Food was amazing! Dad is looking very well and five years younger! Staff are very pleasant, accommodating and flexible. Our family is very happy with the organisation.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your kind comments, they are very much appreciated.
Review from Paul H (Son of Resident) published on 27 August 2020 Submitted via Website•
Overall Experience
When my mother first moved into the care home she was quite down. The care home improved her outlook and well being. The staff are friendly and helpful when I visit my mother. The care home have events for the residents.
When my mother first moved into the care home she was quite down. The care home improved her outlook and well being. The staff are friendly and helpful when I visit my mother. The care home have events for the residents.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your kind words. We very much appreciate the feedback. It is our pleasure to care for mum.
Review from Helene A (Daughter of Resident) published on 26 August 2020 Submitted via Website•
Overall Experience
Moving a loved one into a care home is never an easy decision to make. However, I knew from the moment I walked into Derriford House, this was where I wanted my mum to be. It has been her home now for 11 years, so need I say anymore. She is looked after extremely well and nothing is too much...
Moving a loved one into a care home is never an easy decision to make. However, I knew from the moment I walked into Derriford House, this was where I wanted my mum to be. It has been her home now for 11 years, so need I say anymore. She is looked after extremely well and nothing is too much trouble. The food provided is of excellent quality and there is a wide variety of choice, everyday. She would not want to live anywhere else. Thank you for all you do for her.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your kind words. The feedback is very much appreciated. It is a pleasure to care for Mum.
Review from Claire B (Niece of Resident) published on 17 August 2020 Submitted via Website•
Overall Experience
I have nothing but praise for the staff at Derriford House. The care and support they provide for both the residents and their families is exceptional. I always knew that my aunt was in safe hands and she enjoyed many happy years in a place that she very much considered to be her home.
I have nothing but praise for the staff at Derriford House. The care and support they provide for both the residents and their families is exceptional. I always knew that my aunt was in safe hands and she enjoyed many happy years in a place that she very much considered to be her home.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your kind words, they are very much appreciated.
Review from Carol N (Daughter of Resident) published on 10 August 2020 Submitted via Website•
Overall Experience
From the first visit we knew this would be the right place for our loved one.
The atmosphere, compassion and care are second to none.
In these difficult times of COVID especially, every member of staff have
given their all and every precaution has been taken to ensure everyone is
The atmosphere, compassion and care are second to none.
In these difficult times of COVID especially, every member of staff have
given their all and every precaution has been taken to ensure everyone is
kept safe. It...
From the first visit we knew this would be the right place for our loved one.
The atmosphere, compassion and care are second to none.
In these difficult times of COVID especially, every member of staff have
given their all and every precaution has been taken to ensure everyone is
The atmosphere, compassion and care are second to none.
In these difficult times of COVID especially, every member of staff have
given their all and every precaution has been taken to ensure everyone is
kept safe. It gives us peace of mind and confidence we made the right decision.
Review from Carol S (Respite Resident) published on 10 August 2020 Submitted via Website•
Overall Experience
Derriford House staff have been caring for my mother regularly when my husband and I go away for a break for a couple of years. The team offer me peace of mind with the care and support they give. The staff are patient and understanding towards their residents which I know can be a challenge at...
Derriford House staff have been caring for my mother regularly when my husband and I go away for a break for a couple of years. The team offer me peace of mind with the care and support they give. The staff are patient and understanding towards their residents which I know can be a challenge at times!
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your feedback, it is greatly appreciated.
Review from Samantha (Daughter of Resident) published on 9 August 2020 Submitted via Website•
Overall Experience
Our family are very impressed with the care given to our mother who moved to Derriford House the week before lockdown in March. We have been able to keep in contact by telephone and although it has been so hard not to be able to be in the home to be with her, we know she is in safe hands. We thank...
Our family are very impressed with the care given to our mother who moved to Derriford House the week before lockdown in March. We have been able to keep in contact by telephone and although it has been so hard not to be able to be in the home to be with her, we know she is in safe hands. We thank all the staff for their hard work and care during these past difficult months and for helping Mum settle into her new home.
Review from Lynne D (Daughter of Resident) published on 5 August 2020 Submitted via Website•
Overall Experience
My mother had a stroke in January and needed respite care in a safe environment during the Covid-19 pandemic and we found that place in Derriford House. The manager and her team have been fantastic throughout.
My mother is constantly talking about the amazing staff, from the housekeepers, domestic...
My mother had a stroke in January and needed respite care in a safe environment during the Covid-19 pandemic and we found that place in Derriford House. The manager and her team have been fantastic throughout.
My mother is constantly talking about the amazing staff, from the housekeepers, domestic staff and carers. They have all been so kind during a very difficult time.
She absolutely loved the food and has very high praise for the chef and kitchen staff.
During isolation, she was able to sit outside in the gardens, which again are well maintained and cared for.
My mother is constantly talking about the amazing staff, from the housekeepers, domestic staff and carers. They have all been so kind during a very difficult time.
She absolutely loved the food and has very high praise for the chef and kitchen staff.
During isolation, she was able to sit outside in the gardens, which again are well maintained and cared for.
I would like to say a big thank you to the team.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your kind words, we are delighted to have cared for her.
Review from Mandy (Daughter of Resident) published on 4 August 2020 Submitted via Website•
Overall Experience
My mum has been a resident at Derriford House for almost five years. The staff and management really care and go the extra mile to make sure their residents are looked after and cared for like members of their own families. Freshly cooked food on a daily basis. I would not want my mum to be...
My mum has been a resident at Derriford House for almost five years. The staff and management really care and go the extra mile to make sure their residents are looked after and cared for like members of their own families. Freshly cooked food on a daily basis. I would not want my mum to be anywhere else.
Review from Nigel (Son of Resident) published on 4 August 2020 Submitted via Website•
Overall Experience
Firstly I have to say that I have worked in a related profession, providing equipment support to the care home industry and can say that from my knowledge of residential care homes, this is by far the best that I have had an association with and was my first choice for respite care following my...
Firstly I have to say that I have worked in a related profession, providing equipment support to the care home industry and can say that from my knowledge of residential care homes, this is by far the best that I have had an association with and was my first choice for respite care following my mum's discharge from hospital. As this also happened just prior to the Coronavirus pandemic, I was pleased that Mum had somewhere as safe as could be to stay. Suffice to say that Mum is still enjoying her time at Derriford and her walks around the gardens! The carers and management team have a good understanding of the individual needs of the residents and have undetermined resilience, with a keen eye on going above and beyond the stringent controls regarding the safety of the residents. There is a strong emphasis on keeping us all informed by way of weekly newsletters on the residents well being, the status of the home and even the beautiful gardens. Please do not overlook Derriford House!
Review from Ian M (Relative of Resident) published on 4 August 2020 Submitted via Website•
Overall Experience
Lovely care home, Aunt is very well looked after. She used to live on her own. She is a very private person and was quite lonely and depressed. She is very happy at Derriford and we are glad to have found such a friendly home for her.
Lovely care home, Aunt is very well looked after. She used to live on her own. She is a very private person and was quite lonely and depressed. She is very happy at Derriford and we are glad to have found such a friendly home for her.
Review from Jane S (Daughter of Resident) published on 31 July 2020 Submitted via Website•
Overall Experience
Although I haven't been able to see Mum for 20-weeks due to the Covid pandemic, I can rest assured that she is being extremely well cared for. The carers do a brilliant job in looking after the residents by providing great care, patience and humour. All of the staff are friendly, welcoming and...
Although I haven't been able to see Mum for 20-weeks due to the Covid pandemic, I can rest assured that she is being extremely well cared for. The carers do a brilliant job in looking after the residents by providing great care, patience and humour. All of the staff are friendly, welcoming and happy to answer any questions I might have.
The food is nutritious and delicious, Mum has always loved it. I too enjoy having lunch with Mum on my visits.
The garden looks lovely all year round and is a nice place to sit and relax.
The manager is at the end of the phone to let me know how Mum is doing and has set up Zoom, Skype video calls and more to help us keep in touch with our loved ones through the pandemic.
The food is nutritious and delicious, Mum has always loved it. I too enjoy having lunch with Mum on my visits.
The garden looks lovely all year round and is a nice place to sit and relax.
The manager is at the end of the phone to let me know how Mum is doing and has set up Zoom, Skype video calls and more to help us keep in touch with our loved ones through the pandemic.
I would thoroughly recommend Derriford House, (it was actually recommended to us).
↩Reply from Julia Knowles, Manager at Derriford House
Dear Jane, thank you for taking the time to post your review. The past few months have been hard, but it's very good to know that you think we're doing a good job in these testing times. Also, I am very happy to know that you enjoy the food as well as your mum.
Review from Fern H (Daughter of Resident) published on 31 July 2020 Submitted via Website•
Overall Experience
I can not praise and thank all the staff at Derriford House. They have gone out of their way to help my mother settle in. They are always kind, jolly and respectful, making time to have a chat and make her feel cared for. At this challenging time, it has been particularly reassuring to know she is...
I can not praise and thank all the staff at Derriford House. They have gone out of their way to help my mother settle in. They are always kind, jolly and respectful, making time to have a chat and make her feel cared for. At this challenging time, it has been particularly reassuring to know she is safe and well looked after. Their care is impeccable.
↩Reply from Julia Knowles, Manager at Derriford House
Thank you for your review and the kind words about our staff and the care they provide to your mother. We shall pass this on to them as they will be delighted to hear the positive feedback. Many thanks once again.
Review from Jane M (Daughter of Resident) published on 31 July 2020 Submitted via Website•
Overall Experience
My mother has been at Derriford House for 21/2 years. She was made very comfortable from the very start, which helped her to settle quickly. Her room is very cosy with all her possessions around her, which makes it very homely. She is kept beautifully clean, and all her needs are cared for without...
My mother has been at Derriford House for 21/2 years. She was made very comfortable from the very start, which helped her to settle quickly. Her room is very cosy with all her possessions around her, which makes it very homely. She is kept beautifully clean, and all her needs are cared for without any fuss.
They have a hairdresser visit on a regular basis; Mum has never been so pampered.
The food at Derriford House is outstanding; Mum certainly eats very well again, her needs are catered for without question.
The garden at Derriford House is one of Mum’s favourite pastimes beginning a keen gardener in the past; she enjoys the garden to wander or sit and enjoy.
Mum enjoys the entertainment laid on by the home, all special events are celebrated ie birthdays, Easter, Christmas, even VE Day and the yearly garden party is a firm favourite with residence family and staff all celebrate in style.
They have a hairdresser visit on a regular basis; Mum has never been so pampered.
The food at Derriford House is outstanding; Mum certainly eats very well again, her needs are catered for without question.
The garden at Derriford House is one of Mum’s favourite pastimes beginning a keen gardener in the past; she enjoys the garden to wander or sit and enjoy.
Mum enjoys the entertainment laid on by the home, all special events are celebrated ie birthdays, Easter, Christmas, even VE Day and the yearly garden party is a firm favourite with residence family and staff all celebrate in style.
I recommend Derriford House, it has given us peace of mind knowing Mum is happy.
↩Reply from Julia Knowles, Manager at Derriford House
Dear Jane, thank you for your review, which means a lot to us at Derriford. I am glad to hear that your mum now eats better and that she can enjoy the gardens when the weather is nice.
Review from Ralph G (Son of Resident) published on 31 July 2020 Submitted via Website•
Overall Experience
I would strongly recommend Derriford if you are looking for a medium-sized residential home, which is very well run and has a family atmosphere. Both parents have been living there for 6-months and are very content.
I would strongly recommend Derriford if you are looking for a medium-sized residential home, which is very well run and has a family atmosphere. Both parents have been living there for 6-months and are very content.
↩Reply from Julia Knowles, Manager at Derriford House
Dear Ralph, thank you for taking the time to leave a lovely review. Very glad to hear your parents are happy here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Derriford House.
Upcoming Events
There are no upcoming events for Derriford House.
Awards / Recognitions (1)
- 20 Dec 2018Recipient: Derriford House
Accreditations
There are no accreditations posted yet for Derriford House.
Meet the Team (1)
Julia KnowlesJob Title Manager and DirectorJoined 2000
Derriford House is led, managed and part-owned by Julia Knowles. Julia is ably supported by a highly respected team including Head of Care, Sarah and Deputy Manager Debbie.
Frequently Asked Questions about Derriford House
What types of Care is Derriford House registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Derriford House have?
There are 34 Single Rooms.
What are the Facilities & Services at Derriford House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Derriford House to the centre of Fleet?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derriford House to verify any information. View our terms and conditions. Derriford House has an Enhanced Service -what an Enhanced Service includes.