Easterlea Rest Home, Waterlooville, Hampshire
Easterlea Rest Home, Waterlooville, Hampshire
Easterlea Rest Home, Waterlooville, Hampshire

Easterlea is a privately owned, charming rest home accommodating people over the age of 65 and is staffed by a highly trained team who are skilled in caring for adults living with dementia.

Residents are welcome to personalise their rooms, with en-suite accommodation for both dual and single occupancy.

Facilities at the home include well-furnished communal areas, attractive gardens and call systems to ensure carers can always be contacted.

Residents can enjoy freshly cooked, locally sourced food from a four week rotated menu. The on-site chefs cater for any allergens or intolerances and provide alternatives if required.

The vision at Easterlea is for a secure and caring atmosphere ideal for a satisfying retirement while supporting personal interests.

Group: David J Mitchell

Person in charge: Carol Boyce-Flowers (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Swedish, Tagalog

Single Rooms: 19

Shared Rooms: 0

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single £665 – £735 , Personal Care Shared (per person) from £581 (These prices are only a guideline, please contact Easterlea Rest Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Easterlea Rest Home has an open policy to visiting

Parking:

Parking is available

Latest Care Quality Commission* Report on Easterlea Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 13 Feb 2018

No Current Bed / Place Vacancies. Day Care only.

Reviews

9 Easterlea Rest Home has a Review Score of 9 (8.953)

The Review Score of 9 (maximum of 10) for Easterlea Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Easterlea Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.664 for Easterlea Rest Home is calculated as follows: ( (75 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.664

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.289 Points relating to the number of positive Reviews for Easterlea Rest Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 3 Reviews ÷ 3.8 Target = 0.789

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Easterlea Rest Home?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Easterlea Rest Home

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

My mother used Easterlea for Day Care recently. The welcome from the staff and residents could not have been warmer. She had a lovely day and was really lively and happy afterwards. The home has a wonderful family feel with very caring staff. They coped really well with her short-term memory loss.

I cannot speak too highly of Easterlea Daycare and Mum is looking forward to coming back. Thank you.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I always find the management and staff very helpful.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent home where carers take the time to get to know the residents, their history and their health. Lots of activities too. My mum had been in a bad way and she now takes interest in the music, pets and activities. The food is homemade and mum is looking good. A wonderful home with wonderful carers.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The level of care given to my mother is excellent. Her needs are paramount. The staff are friendly and caring. The food is cooked on site and is nutritious and varied. Residents are visited by outside individuals and organisations providing enrichment and entertainment. The management is wholly professional and very experienced. They maintain effective links with GPs etc. Easterlea provides a comfortable and homely environment.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very caring and seem to enjoy their job.
Any complaints by residents are taken seriously.
Brilliant selection of activities, my mum loves the activities.
Hairdresser comes every week.
No restraints on visiting at all.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

We have visited once a week at different times and found the level of care consistent. Staff are always welcoming and there is a general happy feeling in the community.
An area where entertainment could be improved is an external outing that would give the more able residents a day out.

How likely would you be to recommend Easterlea Rest Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Provision of excellent care and attention to the needs of all Residents in the Rest/Care Home.
A wide range of activities are planned for every week, which includes visits from individuals and groups. Typical activities are Arts and Crafts, which include Knitting, and Drawing. Typical visits include Musicians, Singing groups, Vets and Individuals with Pet Animals and Birds.
All rooms are kept very clean and tidy on a daily basis. Kitchen Staff provide three excellent meals a day to Residents and plenty of hot and cold drinks to all Residents and any family visitors.
A Hairdresser and Podiatry/Chiropody Nurse visit on a regular basis and there are regular visits from the District Nurse.
There is always a very relaxed and friendly atmosphere in the comfortable Lounge with Residents taking part in the various organised activities or just talking to each other and to the friendly staff.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We find the Easterlea Rest Home efficiently and well run offering a homely friendly environment. The activities for those wishing to participate seem to be structured and varied. Visitors for residents are always made to feel welcome.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The care given and the staff are extremely good. The food provided is, I understand very good indeed. Cleanliness is a priority. Entertainment is provided several times a week which the residents appreciate.

How likely would you be to recommend Easterlea Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

December 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Easterlea Rest Home