Oakdene

197 London Road, Waterlooville PO7 7RN
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7.9 20 Reviews
  • Oakdene, Waterlooville
Oakdene is a detached Edwardian property, set in one-third of an acre of beautifully landscaped gardens, midway between Cowplain and Waterlooville and the old A3.

Oakdene aims to provide services that meet the needs of all residents and to provide a constant high standard of care. Care staff strive to promote good quality of life, within a happy home and encourage residents to be as independent as possible, taking risks and making decisions about their lives.

The staff at the home provide privacy and uphold dignity through assistance and support, treating residents as individuals and responding to their specific needs, be they human, social, environmental or spiritual.
They allow freedom of choice with the scope of the home, encompassing all aspects of care and daily living and respecting the rights of residents, both as individuals and as members of the community.
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Care Provided by Oakdene

Type of Service

    Residential Home
  • For a maximum of 19 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Fees are discussed on assessments.

Contact Oakdene to confirm what's included and get a personalised quote:

Contact Oakdene to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Gill Bryden
  • Privately Owned

Person in Charge

  • Gill Bryden (Owners)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (11)
  • Couples/Companion Rooms (4)

Visiting

  • All visits are appointments only. Visits held in allocated areas.

Parking

  • Oakdene has a small carpark. There are 2 main side roads with plenty of parking.

Oakdene Reviews (20)

7.9

Oakdene has a Review Score of 7.9 (7.930) out of 10, based on 1 reviews in the last 2 years.
Over all time Oakdene has 20 reviews.

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Total of 20, showing 1-20
Review from Liza H (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad suffers with dementia and after 11 falls and not being able to give him the proper care he now needs we had to make the hard decision to put him in a care home. I have not come across one member of staff yet that doesn't love my dad. It's coming up for a year now since he's been there and he
is so happy there. My dad has had a few medical issues relating to his heart but they all know exactly what to do and how to bring him safely through those episodes. The manager and all the staff are so supportive and accommodating to us as a family and after all the horror stories you hear about care homes this one is nothing like that. My dad had to go into respite before he went to Oakdene at an extremely expensive and all singing and dancing set up. The care was no where near what my dad gets here and I will forever be grateful for that peace of mind for the man who is and always will be my hero
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Review from C S (Daughter of Resident) published on 11 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is always a very difficult decision to place a loved one in a care home. Upon walking through the front door and viewing Oakdene, we knew it was the perfect place for Dad. It is a home from home for him. Being severely sight impaired, hard of hearing as well as dementia, we were assured and pleased
that all his needs were cared for. We cannot fault the staff at Oakdene. We visit often and notice all residents are well looked after, and we never hear any staff shouting; they are always jovial and considerate of residents. We are pleased to say Dad is happy there and entertained and fed well. Well done staff at Oakdene.
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Review from Lesley A (Daughter of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Oakdene for nearly 3 months and I am so glad that this is where she is. Mum has Alzheimer's which rapidly got worse after she contracted Covid in hospital after being admitted for diabetic complications. The staff at Oakdene are excellent not only in their practical caring of the residents
but also in the way they take interest in every resident as an individual. The atmosphere in the home is more like an extended family and everyone is so friendly and helpful in all aspects of Mums care. I would recommend this home to anyone without hesitation.
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Review from Sue S (Daughter of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely home and Mum is happy but I will say two carers is not enough to cope with the amount of residents with challenging conditions.
Reply from Amyjane Smeeton, Care Manager at OakdeneWe have spoken to the relative regarding this perceived issue and assured her that we comply with all CQC guidelines and are never under staffed.
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Review from V P (Daughter of Resident) published on 2 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and Mum has established a very good rapport with them. Her health and well-being have improved greatly since she has been at Oakdene. Lovely comfortable care home with a very homely atmosphere. We don't think we could have found anyone better.
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Review from David E (Son of Resident) published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Back in March this year the home owners and management took the decision to close all visitors from being able to visit and purchased plenty of PPE to cover for the coronavirus epidemic. Plus, not allowing hospital patients to enter the home, without being checked for COVID-19. To date, I am told that
the home is virus-free and I must congratulate the management, owners, and staff by doing such a brilliant job as always.
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Review from G B (Son of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and friendly staff. Both my parents are at Oakdene and have settled well, homely and warming home, clean and tidy with a lovely garden to sit in.
If there are any problems the management and staff get these problems sorted quickly.
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Review from Fran H (Sister of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever you visit you are warmly welcomed. There is always a professional, calm atmosphere at the home. All key points are adhered to at all times by a dedicated staff no matter how busy they are. Food is tailored to all residents needs, staff will listen to any problems or queries you have and it
is dealt with immediately.
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Review from K R (Daughter of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my parents reside at Oakdene. They are happy there, enjoying the varied meals, entertainment and staff. As a visitor, the staff always make me feel welcome and respond to any queries or concerns I may have. They were also a great support liaising with medical staff when my father was recently admitted
to hospital.
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Review from M B (Daughter of Resident) published on 12 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well looked after and is happy with the people that look after her.
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Review from W L (Daughter of Resident) published on 12 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the Covid-19 care. Mum looks well and still her normal self.
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Review from Elaine G (Wife of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and build up a good rapport with all the residents. A friendly, homely atmosphere throughout the building.
Family and friends always made welcome when visiting.
A good standard of cleanliness throughout the home and personal care for residents. Catering also very good. I'm so
pleased that my husband is being cared for in this care home, overall they have a high standard.
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Review from Deborah S (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care home with very good staff.
Mother is very happy there, which gives me peace of mind.
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Review from Mollie N (Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The owner, manager lives here which is good, has done for over 30 years. Plenty of public space and a nice garden to sit in the sun, she is very fussy who she employs. I think people should come and stay, try it out if you are giving up your home as I did.
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Review from Anne S (Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here years and found it very good. Of course, it is not like being in your own home, but if you have any problems they will help you.
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Review from Christine B (Daughter of Resident) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oakdene is very welcoming and friendly staff. Our mum is very happy here and has settled nicely, plus made good friends. We also enjoy coming here.
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Review from C A (Sister of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been happy with the care, support and friendliness of the staff to my sister and others and their families visiting. The food and facilities are very good and there's a lovely garden to sit in, weather permitting! The staff work exceptionally hard to maintain these standards and I feel are slightly
overstretched at times.
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Review from Paul V (Son of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Oakdene in November 2016 after a few weeks in hospital.
I am very happy with the care she is receiving.
They have made mum very welcome and she is enjoying having lots of company.
There is always some type of activity going on.
I can relax and know she is in good hands.
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Review from J C (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very happy here since she arrived 3 weeks ago. The staff are all very caring and take the time to make sure all the resident's needs are met. She enjoys the food and drink and has made friends. The staff all seem happy so that filters through to my mother and she loves to have a chat
with them all. I was wary of putting my mother in a care home but I'm glad I did.
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Review from Mattie R (Daughter of Resident) published on 17 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting other care homes in the area, I found that Oakdene best suited my fathers needs. On my unannounced first visit, I was impressed by the homely atmosphere and the welcome given by staff. This has been subsequently confirmed as my father has been resident for a year and the level of care
has been excellent.
The staff are caring, kind and professional. Any concerns I have had have been listened to and acted upon promptly and efficiently. My father enjoys his food, which is varied, nourishing and home cooked. He is encouraged to take part in the varied frequent activities available.
The garden room with access to a secure large, well maintained garden where residents can enjoy the outdoors is a very worthwhile facility.
My overall impression of Oakdene is a homely, clean and caring environment with outstanding staff.
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Current Review Score: 7.9 (7.930)

Overview of Review Score

The Review Score of 7.9 (7.930) out of 10 for Oakdene is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Oakdene is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.263 Points relating to the number of positive Reviews for Oakdene is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 1 Positive Reviews ÷ 3.8 = 0.263
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oakdene

What types of Care is Oakdene registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakdene have?

There are 11 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Oakdene?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Oakdene to the centre of Waterlooville?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakdene to verify any information. View our terms and conditions. Oakdene has an Enhanced Service - more info.