Oakdene

197 London Road, Waterlooville PO7 7RN

Oakdene is a detached Edwardian property, set in one-third of an acre of beautifully landscaped gardens, midway between Cowplain and Waterlooville and the old A3.

Oakdene aims to provide services that meet the needs of all residents and to provide a constant high standard of care. Care staff strive to promote good quality of life, within a happy home and encourage residents to be as independent as possible, taking risks and making decisions about their lives.

The staff at the home provide privacy and uphold dignity through assistance and support, treating residents as individuals and responding to their specific needs, be they human, social, environmental or spiritual.
They allow freedom of choice with the scope of the home, encompassing all aspects of care and daily living and respecting the rights of residents, both as individuals and as members of the community.

Owner: Gill Bryden

Person in charge: Gill Bryden (Owners)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 11

Shared Rooms: 4

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single £600 – £700 , Personal Care Shared (per person) £575 – £625 (These prices are only a guideline, please contact Oakdene to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Oakdene: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.3 (maximum of 10) for Oakdene is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Oakdene in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 5 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Oakdene is calculated as follows: ( (60 Excellents x 5) + (12 Goods x 4) ) ÷ 72 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Oakdene is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.8 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.3 Oakdene has a Review Score of 7.3 (7.333) from 6 Reviews


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakdene?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakdene

  • Daughter of Resident/Service User
    3
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    1

Oakdene is very welcoming and friendly staff. Our mum is very happy here and has settled nicely, plus made good friends. We also enjoy coming here.

How likely would you be to recommend Oakdene? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

I have been happy with the care, support and friendliness of the staff to my sister and others and their families visiting. The food and facilities are very good and there's a lovely garden to sit in, weather permitting! The staff work exceptionally hard to maintain these standards and I feel are slightly overstretched at times.

How likely would you be to recommend Oakdene? Extremely Likely

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Average Rating:   4.6 out of 5

Oakdene is a very comfortable, happy home.
It has a wonderful garden for residents to roam in if they wish.
Standards in all areas are high.
The individual needs of all residents are paramount.
The food is excellent, fresh home cooking with a good selection of fresh vegetables - salad offered every day, with homemade cakes most days.
The staff are very approachable and listen.

How likely would you be to recommend Oakdene? Extremely Likely

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Average Rating:   5 out of 5

My mother has been very happy here since she arrived 3 weeks ago. The staff are all very caring and take the time to make sure all the resident's needs are met. She enjoys the food and drink and has made friends. The staff all seem happy so that filters through to my mother and she loves to have a chat with them all. I was wary of putting my mother in a care home but I'm glad I did.

How likely would you be to recommend Oakdene? Extremely Likely

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Average Rating:   4.9 out of 5

My mother moved into Oakdene in November 2016 after a few weeks in hospital.
I am very happy with the care she is receiving.
They have made mum very welcome and she is enjoying having lots of company.
There is always some type of activity going on.
I can relax and know she is in good hands.

How likely would you be to recommend Oakdene? Extremely Likely

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Average Rating:   4.7 out of 5

After visiting other care homes in the area, I found that Oakdene best suited my fathers needs. On my unannounced first visit, I was impressed by the homely atmosphere and the welcome given by staff. This has been subsequently confirmed as my father has been resident for a year and the level of care has been excellent.
The staff are caring, kind and professional. Any concerns I have had have been listened to and acted upon promptly and efficiently. My father enjoys his food, which is varied, nourishing and home cooked. He is encouraged to take part in the varied frequent activities available.
The garden room with access to a secure large, well maintained garden where residents can enjoy the outdoors is a very worthwhile facility.
My overall impression of Oakdene is a homely, clean and caring environment with outstanding staff.

How likely would you be to recommend Oakdene? Extremely Likely

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Average Rating:   4.9 out of 5

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