Oaklands

216 Stakes Hill Road, Waterlooville PO7 5UJ
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7.4 29 Reviews
  • Oaklands, Waterlooville
Oaklands Residential Care Home – Where Care Feels Like Home

Oaklands Residential Care Home offers high-quality, person-centred residential care for elderly residents, with or without dementia. Situated in a peaceful and welcoming setting, Oaklands provides a warm, safe, and supportive environment where residents can enjoy comfort, companionship, and a strong sense of community.

Each resident at Oaklands is treated as an individual, with personalised care plans tailored to their specific needs, preferences, and daily routines. Whether a resident requires minimal support or more specialist dementia care, the dedicated team at Oaklands is committed to delivering compassionate, respectful, and dignified care at all times.

The home is supported by a friendly and highly trained team of carers, led by experienced and approachable management. This stability and leadership ensure the smooth running of the home and consistently high standards of care.

Oaklands is about more than just providing care – it’s about helping residents live well. With a range of stimulating activities, nutritious home-cooked meals, and beautifully maintained communal areas and gardens, residents are encouraged to remain active, social, and engaged. Friends and family are always welcome, and their involvement is seen as a valued part of home life.

Whether seeking long-term care or exploring the best options for a loved one, Oaklands Residential Care Home offers reassurance, professional guidance, and a genuine commitment to well-being.

Oaklands is a home where every resident is truly valued, supported, and cared for – a place where care genuinely feels like home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1650

These prices are only a guideline, please contact Oaklands to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oaklands Residential Care Ltd

Person in charge

  • Georgina Gibbs (Manager)

Local Authority / Social Services

Admission Criteria

  • All potential clients are assessed in exactly the same way irrespective of who is making the placement
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • Oaklands is open to all visitors. For further information kindly contact the Home Manager.

Parking

  • On site car park available for all visitors.

Oaklands Reviews (29)

Total of 29, showing 21-29
7.4

Oaklands has a Review Score of 7.4 (7.419) out of 10, based on 3 reviews in the last 2 years. Over all time Oaklands has 29 reviews.

Overall Experience

  • 15
  • 10
  • 2
  • 0
  • 2

Date Published

29
2
2
3
26

Review from Sue C (Daughter of Resident) published on 11 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had previous experience of care homes and I would rate this one very highly indeed. They are a very caring environment and interact really well with the residents. There is always a good staff presence and they are always interacting with the residents.
The home is welcoming, clean and a good
place to visit. My dad's face lights up when staff come to him which for me is a wonderful testament to how happy he is there.

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Review from June F (Sister of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention that is given to my brother is marvellous. He is treated exactly how I would expect him to be if he were still home with me. We recently had the pleasure of attending the home annual hog roast. 10/10 to the management and carers for putting on such a lovely event.

Reply from DENISE VIVIERS, Care Manager at Oaklands

It remains an honour to care for our residents.

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Review from M C (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care from friendly, efficient, caring and well trained staff.

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Review from Jackie M (Stepdaughter of Resident) published on 12 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this warm and friendly care home to anyone looking for a warm family residence. The management and warm, friendly and caring staff are wonderful. They have always catered to my family's needs. Also, whenever there are special events, everyone joins in to celebrate, including birthdays,
fetes and Christmas parties. They are wonderful people.

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Review from Mike M (Son of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly, great atmosphere, nothing is too much trouble. Very welcoming and always have a smile on their faces. Care is fantastic and they always make sure our relative is happy and well looked after. Not only is the support brilliant for dad we are kept informed at all times and informed
of any changes. Dad is always saying he is well cared for and they are all so nice to him and gets on so well with them all. Lovely home.

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Review from Paul K (Son of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live in Vancouver, Canada, my sister arranged for my mother to be taken in at this care home. When returning to Canada after a visit, I always felt confident my mother was receiving the very best care. The staff really do go the extra mile and are always positive and caring with what can be very
challenging residents. Much of the credit must go to the manager, who is very firm and very caring, an excellent manager who inspires great confidence in the residents and also in the families. The last 3 years have been much less a worry knowing mum was being well looked after. The food is very good, freshly cooked and only fresh vegetables are used. 'Excellent'.

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Review from Marian A (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For the last year mum has continually been having water infections and this last month due to the ongoing care and persistence of the staff encouraging mum to drink and doctors giving the correct medication, I now visit a much happier and healthy mum. Well done Oaklands for not giving up and keeping
assuring me we could get mum better.
I also feel that for this last year I have always been able to talk to management and staff when I have any concerns or worries which is always good to have.

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Review from Susan D (Daughter of Resident) published on 5 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was initially taken in for respite care 3 years ago. However, when it was clear that my Dad could not longer care for her himself this became permanent. All the staff here have been exceptional in catering for Mum's welfare, and this has been extended to my Dad, as well, on his frequent visits.
She had her own en suite room, which was always kept immaculate. Her personal hygiene was well tended and clothes well laundered and changed daily.
The food always smelled good, and was freshly cooked and served. There are regular visits from hairdresser and chiropodist.
All visitors are warmly welcomed, and their functions always well attended.

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Review from Joan G (Wife of Resident) published on 11 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Oaklands Care Home for 2 years and 3 months. He had the best care in the world up until he passed away on the 22nd of October 2015. All the residents at Oakland are treated the same, with loving care and dignity. Good food and the entertainment is first class, the manager and staff
can't do enough for them all. Thank you all.

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Current Review Score: 7.4 (7.419)

Overview of Review Score

The Review Score of 7.4 (7.419) out of 10 for Oaklands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.971 for Oaklands is calculated as follows: ( (21 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 34 Ratings = 3.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.448 Points relating to the number of positive Reviews for Oaklands is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 2 Positive Reviews ÷ 6.2 = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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