






Oaklands Residential Care Home – Where Care Feels Like Home
Oaklands Residential Care Home offers high-quality, person-centred residential care for elderly residents, with or without dementia. Situated in a peaceful and welcoming setting, Oaklands provides a warm, safe, and supportive environment where residents can enjoy comfort, companionship, and a strong sense of community.
Each resident at Oaklands is treated as an individual, with personalised care plans tailored to their specific needs, preferences,...
Care Provided by Oaklands
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Oaklands for full pricing details and T&Cs.
Contact Oaklands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Oaklands Residential Care Ltd
- Private Owned
Person in charge
- Petra Beech (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (15)
Visiting
- Oaklands is open to all visitors. For further information kindly contact the Home Manager.
Parking
- On site car park available for all visitors.
Oaklands Reviews (38)
Oaklands has a Review Score of 9.4 (9.406) out of 10, based on 11 reviews in the last 2 years.
Over all time Oaklands has 38 reviews.
My husband went for restbite was so happy he has been there ever since.staff are so supportive friendly people and go out of their way to make sure that my husband is safe and healthy and happy he really does love it here yes he does ask to come home but he has dementia so gets confused but he soon settles down the staff are very friendly and he loves them all
Thank you for taking the time to share your lovely feedback. We are delighted to hear that your husband has settled so well with us and that he feels happy and supported at Oaklands.
Mum has been a resident at Oaklands for the past four years and has always been treated with kindness, care and dignity by all of the lovely staff working there. They always keep us updated with any changes in her health and well being and respond very quickly to any queries that we might have. They also keep us informed with a news letter and notice board in reception of all of the activities and upcoming events that they put on for the residents each month which is most appreciated. Mum enjoys her meals ( especially the puddings !) and the menu is varied and tailored to the residents requirements. I visit mum twice a week and always feel welcomed and made to feel at home which is also important to me. I have noticed that recently some of the ladies have formed a little knitting circle in the lounge which really nice to see. They make little clothes for children and bobble hats and scarfs for adults its really heart warming.
We're pleased that you feel well informed about your mum's care and enjoy...
Mum was a resident at Oaklands for 18 months. She was very happy during her time there and we as a family were delighted with the care she received. Towards the end of her life the staff at Oaklands were absolutely outstanding in their care of Mum and also in the way they looked after and helped us as her family. We were always kept informed of everything that was going on and we can't thank the staff enough for enabling us to be with Mum at the end of her life. We would absolutely recommend Oaklands Care Home, the level of care Mum received was second to none and we as a family can't thank them enough for their kindness and support.
It was a privilege to care for your mum over the last 18 months, and we are truly grateful that she was happy and felt at home with us. Knowing that our team was able to provide comfort, dignity, and compassionate care during her final days means a great deal to us.
A monthly newsletter is now issued via email which provides family with up and coming events and activities, of which there are numerous during each week
The home is kept spotlessly clean
My Mum has been at Oaklands for over a year and is very happy, she enjoys the food as its well prepared and presented with various options to choose from, dietary needs are catered for
The rooms are warm and cosy and they can have their own personal possessions and mementos with them
All washing of clothes is carried out and all residents are clean and tidy, bed linen is also changed regularly
Visitors are always welcomed and offered tea / coffee when the trolley is going around for residents
Thanks to ALL THE TEAM who care for everybody i know my Mum is well looked after and safe and happy in her surroundings
I feel part of the family when i visit my mum, thank you
Were delighted to hear your mum is happy, comfortable, and enjoying life at Oaklands. Providing respectful, compassionate care in a warm, homely environment is what we strive for every day.
Your feedback means a lot to our whole team, and were so pleased you feel part of the Oaklands family.
Recently attended the Christmas party where they had a pantomime, lovely atmosphere and felt very homely. Relatives were welcomed and encouraged to get involved. The team is well run and approachable. A credit to the service.
Thank you for your lovely review. Were really glad you enjoyed the Christmas party and pantomime and that the atmosphere felt welcoming and homely. Its great to hear relatives felt encouraged to get involved, and your positive comments about the team are very much appreciated. Well be sure to share your feedback with everyone.
Within a few weeks, she looks so much happier & healthier & it's such a relief to know she is in such a caring environment. She's enjoying the food & activities & making friends. The staff have all been fantastic, and the manager, Petra has been amazing in supporting us throughout this stressful time. Mum doesn't want to leave, so we are hoping that she can stay permanently now.
Thank you for your lovely review. Were so pleased to hear how well your mum has settled and the positive difference her time at Oaklands has made. Its reassuring to know shes enjoying the care, food, activities, and friendships.
It was my grandads birthday. He had a lovely day and staff helping to celebrate his day! Some of the staff were doing activities with some of the residents. Both my grandparents decided to watch and we all persuaded my grandad to get involved with the bowling activity! I also got persuaded to get involved but it was a lovely day!
We're so glad that you and your grandad enjoyed celebrating his birthday. Thank you for your kind review.
My mum came to Oaklands for respite and has been there ever since. Now my dad has joined her, and the team are wonderful with them both. The team work well together and you can see how much they care for the residents.
Thank you for your lovely review, it's a pleasure looking after both of your parents at Oaklands and we appreciate the recognition for how hard our team work.
Very pleasant, well looked after.
The care home staff have been excellent in their care of my step father. My wife and I visit him every week and we observe the care that he and the other residents receive, especially when staff members go way beyond their call of duty and keep the residents entertained and happy. My sister also visits every week and is of the same opinion as I am, that this care home and its staff perform an excellent level of care for all of its residents. Well done Oaklands Waterlooville.
Thank you for your kind review and for recognising our Team's dedication and hard work, we have thoroughly enjoyed supporting your stepfather throughout his stay with us.
Very little interaction with staff (bar one) made a point of engaging in conversation.
Came to visit one day to find another patient had defecated on her chair. Staff admitted that they knew who the patient was and that this was not the first time this had occurred. Locks on doors seem to be a problem. Need maintenance to replacement.
Expensive hearing aid lost. Had to claim on home insurance.
Ankles swollen.
Arriving home the nurse was called after overnight the ankles were weeping fluid.
Total disregard of the problem by staff at the home.
Seems to be a lack of reclining tyre chairs in the lounge. Frequently found my relative with head on chest. Not good for posture.
In conclusion, the word care is missing from the title. This home needs scrutiny asap.
We're sorry to hear your relative's experience didn't meet expectations. We take all concerns seriously and use them as opportunities to improve care. Your relative arrived with swollen legs, and we took immediate action, consulting with DN's and GPs. We were unaware her water retention medication...
My stepfather was well cared for during his 2 week respite stay. The manager managed her team of staff well, and was friendly and professional. The staff were attentive, kind, and caring towards my stepfather, and he felt safe at Oaklands. All our requests were helpfully responded to. My stepfather enjoyed his meals the staff provided and said that they regularly spoke to him and asked if there was anything he needed. There was no limit to family visiting.
He first went into the home in 2016 after our mother passed away and has slowly deteriorated due to his Dementia but throughout, despite all the changes and the pandemic, the care has been superb - a big thank you to all the staff, without you all I think we would have had a much tougher time in his final year's.
Thank you.
Too much to write but end of life care was disgusting. We asked to be notified at any time of day or night so we could be with our mother/grandmother.
Apparently, her life was ending at 3 AM she passed at 5 AM and they called us at 9.41 AM!
Do not place your loved ones in their care. They should be ashamed of themselves.
My wife was admitted to Oaklands Care Home, Waterlooville, Hants on the 18th of October 2022 for respite care. Care manager and staff give good service and care to all their patients. Oaklands is a very pleasant, comfortable, clean and tidy place. They make patients feel welcome and show very good care to their residents.
I was designated as an emergency care practitioner but this has never come about. Why when visiting my wife it can't be done in her room instead of being cordoned off in a corner of the lounge, I think restrictions are a little over the top. My wife has now been a resident for 15 months and in that time has been well cared for by a great bunch of carers. General cleanliness in the home is excellent.
MY dad first came to Oaklands for respite care in February and now permanent, he has settled well. He was confused and upset at first, but is very happy and likes being in the home now. I would say at the moment he's the best I have seen him for a long time. His health seems good he's lost a bit of weight which is good and he's happy. He is well cared for by staff they are always friendly and helpful and likes to joke around with Dad. The home is pleasant and clean. Staff encourage Dad to come out of his room which is good.
My mother stayed here for a few weeks for respite care. I was impressed with the welcoming attitude of the manager and team, and ongoing communication was very good. My mother was comfortable, and well looked after, so thank you.
The staff and management went that extra mile to ensure everything needed was supplied and nothing seemed too much trouble.
While mum was at Oaklands, we as a family felt she was always safe, happy and well cared for. All of the carers and support staff gave exceptional care and consideration to all of her needs. They also were very friendly and obliging to us. Full credit to them. Although all of the managers have been fully supportive and engaging, have found it a little unsettling to have as many changes to home manager in such a short time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oaklands.
There are no upcoming events for Oaklands.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oaklands.
Accreditations
There are no accreditations posted yet for Oaklands.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Oaklands
What types of Care is Oaklands registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oaklands have?
There are 21 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Oaklands?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oaklands to the centre of Waterlooville?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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