Ridgemede Residential Care

Rareridge Lane, Bishops Waltham, Southampton SO32 1DX

Ridgemede Residential Care, Southampton, Hampshire
Ridgemede Residential Care, Southampton, Hampshire
Ridgemede Residential Care, Southampton, Hampshire

Ridgemede Residential Care is a family oriented home for older people that is set in an idyllic residential location, near the beautiful village of Bishop’s Waltham. Within easy access to major road networks to Winchester, Southampton, and London. The home is set in pleasant well maintained grounds, with local amenities close by.

Staff provide assisted living that is all about the individual and pride themselves on giving excellent personal centred care, assessed on individual needs. The home creates a real sense of home by understanding individual requirements, preserving dignity and respecting independence.

Ridgemede House can facilitate residents in spacious accommodation situated over two floors, serviced by a passenger lift. The accommodation provides en-suite facilities in all rooms. The home also offers specifically designed large couple suites, where experienced care staff are able to provide care and support both individually and as a couple, enabling couples to live together and also be accommodated.

Each room has a telephone point, access to a LCD/Plasma TV, and Sky, all combined with lovely furnishings to complement each room. The majority of the ground-floor accommodations have their own patio doors, leading onto the garden areas.

The communal areas include the main lounge, a quiet lounge, delightful dining room with open views to the tranquil gardens, a filled carp koi fished pond and water feature with all wheel chair friendly access. The home provides daily freshly cooked food that is prepared on the premises, with special regard to particular individual preferences and dietary requirements.

The garden and dining area is often used during the week for numerous activities, entertainment and celebrations events.

Residents and their families can spend time together in the home or garden when visiting.

Owner: Ridgemede Care Ltd

Person in charge: Lorraine Chummun (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 60+.

Single Rooms: 28

Shared Rooms: 4

Rooms with ensuite WC: 32

Facilities & Services: Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Ridgemede Residential Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Ridgemede Residential Care has a Review Score of 8 (7.961)

The Review Score of 8 (maximum of 10) for Ridgemede Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Ridgemede Residential Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.433 for Ridgemede Residential Care is calculated as follows: ( (29 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.433

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.528 Points relating to the number of positive Reviews for Ridgemede Residential Care is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.2 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ridgemede Residential Care?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ridgemede Residential Care

  • Daughter of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1

My 96-year-old uncle made Ridgemede Rest Home his home over the past five years. He was well cared for from the time he moved in until his death this month. The food was homemade, nutritious and delicious with choice, and in his later days, the staff ensured he was well hydrated and the food puréed as he could not swallow. The care staff, without exception, were well trained, caring and compassionate. The home always felt like his home and every time I was there I was offered a cup of tea at all times of the day, just like my uncle would have done if I had visited his home. The home is welcoming and the staff excellent. I would highly recommend it to anyone. He was a self-funder and had a double room but it was affordable and his last years were happy and comfortable.

How likely would you be to recommend Ridgemede Residential Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My parents entered Ridgemede in October 2013. My mother suffered from dementia and died after a couple of years. Her condition was dealt with sympathetically at all times. Very caring staff. My father, now nearing his 98th birthday is well looked after. Although he misses my mother, he feels comfortable in his single room with bathroom overlooking the garden. There are opportunities to join in activities, which he stubbornly declines. Sometimes the coordinator brings them to him in his room, where he is, otherwise happy to read, watch TV and look out into the garden. He is I believe the oldest resident and could definitely recommend and is cared for more than adequately at all times.

How likely would you be to recommend Ridgemede Residential Care? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The care that my Grandma received at Ridgemede was excellent after she had to give up her independent living 14 months ago. Her room was warm, comfortable and clean and we as a family were always made to feel welcome and involved in her care. The recent addition of more activities is excellent and great for engaging with the residents. The annual Strawberry Tea demonstrates the effort that the staff put into the wellbeing of the residents.

The variety of food at each meal is good and well presented and the tea/coffee trolley a welcome sight during visiting.

Her care at the end of her life could not be faulted and she was treated with dignity and so kindly cared for I cannot thank the staff enough for this and their support to our family at such a sad time.

How likely would you be to recommend Ridgemede Residential Care? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wonderful care home, Food excellent. Staff are amazing. Very calm and peaceful, nothing is too much trouble. The owner is amazing and very approachable, knowledgeable, genuine care.

How likely would you be to recommend Ridgemede Residential Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy that my father has been well looked after. He tells me that the staff have been very helpful and courteous. The facilities are good and the room is clean and tidy.

How likely would you be to recommend Ridgemede Residential Care? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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