The Haven Heights Care Home is a warm and welcoming residential care home that has been part of the local community since 1982. Offering a comfortable, homely environment, the home is dedicated to ensuring every resident feels safe, valued, respected and genuinely cared for.
Choosing a care home is an important decision, and The Haven Heights recognises the importance of reassurance and confidence for residents and their families in the care...
The Haven Heights Care Home is a warm and welcoming residential care home that has been part of the local community since 1982. Offering a comfortable, homely environment, the home is dedicated to ensuring every resident feels safe, valued, respected and genuinely cared for.
Choosing a care home is an important decision, and The Haven Heights recognises the importance of reassurance and confidence for residents and their families in the care provided.
The home has been modernised and developed over the years while maintaining its welcoming atmosphere. Situated across two floors with passenger lift access, all bedrooms benefit from an en-suite toilet and washbasin, promoting privacy, dignity and independence.
Residents are able to enjoy comfortable communal lounges for socialising, participating in activities, watching television, or relaxing. A spacious rear garden provides a peaceful setting for enjoying fresh air and spending time with loved ones. Additional facilities include a salon area, visiting hairdressing services, and on-site parking.
Each resident is recognised as an individual, with unique personality, experiences, interests, and preferences. Care is tailored to individual needs, with an emphasis on maintaining independence, respecting personal choices, and promoting wellbeing.
Life at The Haven Heights is about more than meeting care needs. The home encourages companionship, meaningful activities, and everyday enjoyment, helping residents feel included and part of a welcoming community. Family and friends are warmly welcomed and encouraged to remain involved in the lives of their loved ones.
Since taking over in September 2025, the home has continued to build on its long-standing history, remaining committed to providing compassionate, person-centred care in a safe, comfortable environment.
The Haven Heights Care Home Ltd – where kindness, dignity and individuality are at the heart of everyday life.
Contact The Haven Heights Care Home Ltd to confirm what's included and get a personalised quote:
Fee's are dependant on personalised assessment of needs. The Haven accept top up payments and can admit from LA and CCG contracts.
The price(s) shown are provided by the care home. Contact The Haven Heights Care Home Ltd for full pricing details and T&Cs.
The Haven Heights Care Home Ltd has a Review Score of 9.3 (9.325) out of 10, based on 5 reviews in the last 2 years.
Over all time The Haven Heights Care Home Ltd has 23 reviews.
Considering I have been a resident for over five years I have been happy. You will see from my answers odd staff members are not up to the job. I do go out to the shops once a week with my son.
Considering I have been a resident for over five years I have been happy. You will see from my answers odd staff members are not up to the job. I do go out to the shops once a week with my son.
I have always found the staff helpful and friendly at all levels, showing kindness to my mother who can be a complicated complex person. My mother is very happy at The Haven.
I have always found the staff helpful and friendly at all levels, showing kindness to my mother who can be a complicated complex person. My mother is very happy at The Haven.
Very friendly and homely.
Very friendly and homely.
Single room with ensuite toilet and sink, one on the first floor and one on the ground floor (passenger lift to first floor available)
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Amy is an experienced Registered Manager with over 14 years in Health and Social Care and 7 years in leadership roles across both Domiciliary and...
Amy is an experienced Registered Manager with over 14 years in Health and Social Care and 7 years in leadership roles across both Domiciliary and Residential Care settings. Her career in care began at The Haven Rest Home, making her return as Manager both personal and heartfelt.
Amy holds a Level 5 Diploma in Leadership and Management, and brings a strong combination of professional knowledge and compassionate leadership. She is committed to delivering high standards of person-centred care and fostering a positive, inclusive environment for residents and staff alike.
Amy’s connection to The Haven is especially close—her grandmother is a current resident, which brings an added sense of dedication and understanding to her role. This personal perspective strengthens the home’s family-first ethos and commitment to quality care.
Sascha joined The Haven Rest Home in 2015 and has become an integral part of the team through her dedication, compassion, and all-round experience....
Sascha joined The Haven Rest Home in 2015 and has become an integral part of the team through her dedication, compassion, and all-round experience. Over the years, she has worked in every area of the home, starting as a kitchen assistant, then taking on roles as domestic staff, a night team member, and a Senior Health Care Support Worker.
Now serving as Head of Care, Sascha brings a deep understanding of the daily workings of the home and the needs of both residents and staff. Her hands-on journey through every role reflects her strong work ethic and commitment to high-quality, person-centred care.
Sascha is a valued leader who continues to support and inspire the care team, ensuring consistency, compassion, and dignity are at the heart of every resident's experience.
Katie began her career at The Haven Rest Home as an apprentice, and through dedication, compassion, and a strong desire to learn, she has progressed...
Katie began her career at The Haven Rest Home as an apprentice, and through dedication, compassion, and a strong desire to learn, she has progressed to the role of Senior Health Care Support Worker.
From the very beginning, Katie has shown a natural ability to connect with residents and a deep commitment to providing high-quality care. Her journey through the apprenticeship programme has given her a solid foundation in person-centred care, and her continued growth reflects her passion for supporting others.
Katie is a valued member of the care team, known for her positive attitude, reliability, and the respectful, thoughtful approach she brings to each day.
Carly has grown within The Haven Rest Home, starting her journey as a Health Care Support Worker and Night Support Worker. Through her dedication,...
Carly has grown within The Haven Rest Home, starting her journey as a Health Care Support Worker and Night Support Worker. Through her dedication, attention to detail, and calm, compassionate approach, she has progressed into the role of Medication Lead.
With a strong understanding of residents’ individual needs and a thorough knowledge of medication protocols, Carly plays a key role in ensuring safe and effective medication management throughout the home.
Carly is highly respected by both colleagues and residents for her reliability, clinical awareness, and supportive nature. Her progression reflects her commitment to professional development and delivering exceptional care.
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