Kinross

I find the staff helpful and caring, my mum always looks clean and tidy. My mum seems very happy to be there. The home seems like a home from home for my mum. I am very satisfied with how she is being looked after.

We are very pleased with the care of our dad, he has settled in very well, and the care is excellent. A big thank you to all the staff.

We as a family are very happy.

A friendly environment was felt in the communal rooms at Kinross. Staff are attentive and approachable. The facility is warm and comfortable. All rooms are a little dated but clean. Hot drinks available for guests and family at all times. Access is good.

My mother is always clean, well cared for and happy. The staff are supportive and friendly. Any ailments are swiftly dealt with and I am kept up to date with everything. The management are easily contactable and listen to any concerns I may have.

The home is safe and warm. Residents well looked after!

I find the staff very helpful. They are willing to answer questions I ask if they can. The managers are Very Helpful and caring. And cleaners are always around always look Clean and tidy, and they look After the residents Very well and I know My Partner is being looked After Very well. And they also do Activities with the residents

I am visiting my friend who is a resident at Kinross. I am so pleased my friend is being looked after very well. The staff are friendly and helpful. The management team are always around and friendly. I really recommend this care home for everyone to stay.

Mum has settled in well at Kinross. The staff are great they really take their time with the residents. Always clean everywhere and there's a nice little garden you can sit in under the shade. Whenever we go Mum seems happy sat in the day room with the other residents. Myself and the rest of the family are happy that Mum is safe and well looked after.

Kinross is a very lovely home, staff are very helpful and caring and are always there for the residents when they need them, food is home-cooked, always presented well on the plate and very tasty. The management team are also on hand whenever you need a question answered. The home has a lovely homely family feeling to it, the home is bright and very clean. There is an activities board for all the residents to see, they have the choice if they would like to attend or not. The Kinross team work to keep the residents safe and happy and are always smiling. The manager and the deputy managers are always walking around the home making sure all residents have everything they need, the chef always meets the residents, which is nice. The residents are always happy and relaxed. Thank you, Kinross for taking great care of your service users.

Always found the staff friendly and welcoming. My mam is well fed and clean. She has dementia, so it's difficult to get her view on things.

My father was only in the care home for 4 weeks. He was well looked after and cared for. During his last week, the staff were very caring and treated him with dignity. My wife and I were also cared for at this difficult time. The home is very clean and the home is well maintained.

During a difficult year, my mum has been resident here - at all times we have been treated very warmly and mum has been treated with respect. Her meals are exactly what someone of her generation enjoys and care is taken to ensure she eats and drinks. She obviously enjoys being here and the company and care she receives are of great reassurance to us.

It was a big weight off my mind when I found out just how well the home was run and how helpful all the staff are.

I have been looked after very well at Kinross.

My mum only went in for 2 weeks respite and the change since coming home was huge. Make sure relatives do their own itinerary of belongings as my mum was sent home with items that belong to other residents! So the laundry system is very poor, most items had been put in a tumble drier and they had been over-dried. My mum's false teeth are still missing although staff tried to give me another resident's false teeth and pot. I have made several visits returning other items and collecting missing items from my mum's belongings. New procedures need to be implemented which treble check all belongings for residents are accountable. No calls returned from management or staff about my mum's teeth. Hard to comment on areas of the home as I did not enter past Reception due to Covid. Although I was happy for a break, if I was more aware of how my mum's illness and lack of mobility/incontinence would progress she would never have gone to this home.

Great and very friendly staff. Open and honest management. Clean and welcoming home with homely atmosphere. Delicious cake on Wednesday coffee morning.

Professional staff, my friend looks very happy, I definitely recommend this lovely home to all looking for quality care.

I have always found the staff very caring. My Mum is treated well and with dignity.

Both my sons and I are more than pleased with the care and attention given to my husband who at all times seems very content.