Aspen Lodge Care Home

Absolutely first class, for people needing tender loving care, and kindness.

One of the best care homes, very efficient staff.

The cleanliness of the home is excellent - my brother in law looks well dressed and hair trimmed and tidy. The staff are friendly and helpful to us when we visit him . The home has a family atmosphere and everything seems very well organised. We are comfortable with him being there and feel assured that we will be contacted if it is necessary. He has been a resident for two and a half years now and seems very settled.

My friend made me promise that she would not go into care. Sadly I was not able to keep the promise. However, since she has been residing in Aspen Lodge she couldn't be happier. The staff are amazing! The home is run very efficiently by the manager and his assistant. All the carers, kitchen staff and cleaners do a fantastic job. My friend is so happy.

The staff are very friendly to my dad and show genuine care. The home layout overall works well for my dad's current needs.

They communicate with me as his son and LPA in a timely and professional manner, and are always helpful with my questions.

The staff are wonderful with my brother. His needs are complex and he is not the easist person to look after. He is content and well looked after; he enjoys his meals and is kept clean and tidy despite his reluctance to use the shower.

Very caring, hard-working and attentive staff. The team have taken the time to get to know my mum and encourage her singing - which she loves. My mum is very well looked after and has settled into Aspen Lodge very quickly. The whole family is very pleased with the care she receives.

As a weekly visitor to my friend, I have found the Care Home to be very good. The Staff and Management are very helpful, very caring and extremely friendly, and always willing to answer any questions i may have about my friend. The rooms are always very clean and adequately furnished.

I would recommend this care home and feel very lucky that Mum has found a place there.

My mother is very happy there.

Mum has been at Aspen Lodge for a short time. She has been quite challenging at times, but staff have handled Mum with kindness and consideration for her needs. Staff are always cheerful and caring, always with a ready smile. After a visit home, Mum is always welcomed back with a smile. To date, I have no complaints about the care Mum is receiving. I cannot comment on the activities, as I have not been there when they are taking place, and unfortunately, due to Mum’s Alzheimer's, she does not remember.

I have nothing but praise for the wonderful staff. We now have no concerns for her safety or well-being. The standard of cleanliness is exceptional. Food appears to be varied and excellent. Mum could not be better cared for.

My dad has dementia and lives at Aspen Lodge Care Home. The care is excellent, the staff are very responsive to his needs and he is comfortable and contented there. When medical issues arise, the staff and management are quick to act and efficient in providing me with clear information about what has been done. They appear to have a supportive relationship with the local GP surgery. The house is warm, clean and welcoming. I am very pleased with the standard of care and level of communication provided.

I have found the home to be extremely clean, the staff and management welcoming, and, most importantly, my brother-in-law is very happy and settled there. He loves the food and enjoys the activities. He did not initially want to go into a home, but now after four months, he regards it as ‘home’.

My mother was treated well and loved the staff and care she received while at Aspen Lodge. Staff were courteous at all times to both myself and my mother. I do thank all staff for their kindness and excellent care given during a very hard and heartbreaking time.

During the ten months that my mum lived at Aspen Lodge, she was the happiest she had been in a long while and I believe that was due to the care that she received from the wonderful staff. She was allocated a key staff member to oversee her care and although the care was shared with all staff, this key person really got to understand Mum and they had a lovely relationship. They would speak to us when we visited and tell us how Mum had been and if she needed anything. We felt welcomed and were always offered a cup of tea and biscuits, without fail, nothing was too much trouble for them. We are so pleased that we found Aspen Lodge, after what was a difficult year, in and out of hospital with Mum.

I wish to praise the manager and her husband, together with the staff for all the care and attention they bestowed upon my sister during her stay at Aspen Lodge Care Home. Their care until the end was second to none. The staff always appeared happy with nothing being too much to help, not only the residents but also visitors, such as family and friends of their residents. Again, thank you very much to the manager for the kind words you offered when I last spoke to you. God (whichever one is yours) bless and protect you all at Aspen Lodge Care Home.

Mum has been treated with care and respect since she moved in in April. She settled in quickly after a hospital stay. She has a lovely room that opens out onto the well-kept garden. Her medical needs are monitored constantly. The staff also keep me updated on any changes in her health. She is also enjoying the food. She’s happy and well cared for and that also makes me happy too.

I find the staff absolutely lovely and treat my husband with kindness. Due to Covid I haven't had a chance to go inside Aspen Lodge so I don't know what my husband's room is like. Nothing is too much trouble for any of the staff who have been so kind at this difficult time.

My mum has settled well and seems happy, she is always clean and tidy.