Aspen Lodge Care Home

My dad has been a resident at Aspen Lodge for nearly eight years and he loves living there. The home is spotlessly clean, the staff team is always engaged and pro-active, the food is excellent and during the past, very trying 12 months, there has not been a single case of Covid-19 at the home. I have nothing but praise for the excellent manner in which Aspen Lodge is run and managed.

I have recommended Aspen when people have asked about my experience.

Aspen Lodge Care Home is a family environment care home. Management and Staff are like one big family. Very friendly, very obliging, very caring to all the Residents. Always have time to stop and chat. Overall a 5 ***** care home.

Very caring. The management very involved in the care, lovely staff. Very good food (special meals if required). Very attentive, Very tailored care.

I can't speak highly enough of the care given to my cousin, they look after him so well and all the staff and management are so friendly and he is happy there. The meals are also very good. I would highly recommend this care home.

Friendly home with hard working staff. Every effort is made to treat residents with respect. Rooms are not large but suitable. Premises were clean. The room that was used had en-suite toilet/washbasin - unsure if all rooms have this option. It may well have been due to my visit times an hour after lunch started, but I did not see any staff one to one, other than assistance to reach or return after personal needs.

There was a birthday party arranged for tea-time on one of the days I visited. I did think there could have been an additional staff member on duty, as they did appear stretched at times due to holiday and sick leave. No fault with any of the staff.

My aunt has been a resident of Aspen Lodge for the last 18 months. She has truly blossomed since going into this home. I visit very regularly and aunty is always very clean & tidy & she has gained much-needed weight. The staff are very friendly to all the visitors no matter how busy they may be & I always get offered a cup of tea or coffee. All the staff are very kind & patient with my aunt & with all the other residents. It is like a big family. My aunt is always telling me how lucky she feels to be in such a nice home where the staff are all so kind. I am very happy with Aspen lodge & would definitely recommend it, as would my aunt.

The care home is very nicely laid out. The staff are very friendly and helpful. I think they go above and beyond to make sure the residents are content and happy. They have lovely varied meals. Cannot fault this care home.

All the staff are very friendly and helpful and take good care of my dad.

All carers are friendly. They ensure they get to know the residents and do extra little things such as bring them up a favourite cup of soup outside of mealtimes. They will take the time to stop and chat about residents' interests. Everything is extremely clean - no smells here! The staff are approachable and will do their best to resolve any issues. Being a small home it suits my stepfather well as he doesn't want to be overwhelmed by lots of people. There is a visiting hairdresser and chiropodist which he loves. He enjoys the food and on the odd occasion he doesn't like something they will offer him another meal. Teas and drinks are given regularly but are on demand. Security is good. The front door has a code and an alarm. There are buzzers in the room to call staff. The manager is approachable and will let you know of any problems so that we can get together to resolve them. My stepfather has settled well here and I would recommend the home to anyone who prefers a quieter smaller setting.

We had a lot of problems with my mother before she went to Aspen Lodge Care Home. The manager told us not to worry anymore. That is exactly what has happened. We are so glad that we chose Aspen Lodge Care Home for my mother's sake and our peace of mind.

Aspen Lodge Care Home is where my mother is. Since she moved in, in December 2015 I have visited her quite often and being there opened my eyes to how the elderly are. I've got to say this rest home is very well run. They have excellent staff who help in every way. I like the way the stay starts with breakfast and activities mid morning then dinner at 12. The food is excellent and in the afternoon casual activities with watching a film of their choice with tea at 5 pm. It's clean at all times and I would recommend anyone to go there. At least the elderly who are there are very happy.