Westview House is a 35-bed dementia-friendly care home in Totland Bay, rated Good by the CQC (August 2019). The home looks out over lovely sea views, and it’s only a short walk to the seafront where residents can enjoy the fresh air.
The staff are experienced and attentive, focusing not just on health needs but also on the little things that make life comfortable: a morning cup of tea, a favourite...
Westview House is a 35-bed dementia-friendly care home in Totland Bay, rated Good by the CQC (August 2019). The home looks out over lovely sea views, and it’s only a short walk to the seafront where residents can enjoy the fresh air.
The staff are experienced and attentive, focusing not just on health needs but also on the little things that make life comfortable: a morning cup of tea, a favourite chair, or a familiar hobby.
Life at Westview has an easy rhythm. Some days might mean crafts, music or gentle exercise; other times it’s flower arranging in the garden or baking cakes together. Seasonal events, like a Christmas singalong, bring everyone together. Outings to nearby spots add variety, and visiting is kept flexible so families can drop in when it suits them. Relatives are also supported, with the home recognising that care is a journey shared with families too.
Meals are cooked on site and adapted to residents’ tastes. The garden is a safe and pleasant space to sit outdoors, while Wi-Fi and en-suite rooms add comfort to daily life.
Westview House is a close-knit seaside home built on kindness and respect, where residents are cared for properly and families can feel at ease.
Visits are simple to arrange and usually available within the week. Message or call today to find a time that suits.
Fees are set by our Registered Manager based on individual assessments and the level of support required. Regardless of local authority funding levels, fees remain consistent, though a top-up may be necessary. Additional charges apply for 1:1 support.
Contact Westview House to confirm what's included and get a personalised quote:
Westview House has a Review Score of 9.4 (9.448) out of 10, based on 9 reviews in the last 2 years.
Over all time Westview House has 15 reviews.
My Mum was a resident of Westview for 3 1/2 years and in that time she was given such wonderful care. The team are very special, always calm, polite and smiling even under pressure, always respectful and loving. I am so grateful that Mum ended her days in such a dignified and safe environment with...
My Mum was a resident of Westview for 3 1/2 years and in that time she was given such wonderful care. The team are very special, always calm, polite and smiling even under pressure, always respectful and loving. I am so grateful that Mum ended her days in such a dignified and safe environment with staff who were kind, caring and attentive. These attributes can all be traced back to the manager, Carol, who is the most professional and dedicated person, but also full of fun and very approachable. We were so fortunate to find Westview
The staff are so friendly and caring. Mum is always smiling when we visit her. She is obviously very happy, feels safe and secure and is well looked after. We are so happy that she is cared for at Westview.
The staff are so friendly and caring. Mum is always smiling when we visit her. She is obviously very happy, feels safe and secure and is well looked after. We are so happy that she is cared for at Westview.
Feeling safe, cared for and at home is exactly what we aim for, and our team works hard every day to make sure both residents and...
Thank you for this lovely review. Hearing that your mum is always smiling when you visit tells us everything we need to know about how settled and happy she is with us.Thank you again for sharing this, Samantha.
Mum has been a resident at Westview for nearly 2 years. In that time she has received excellent care. She has advanced dementia but is always treated with dignity and respect.The manager is excellent, open, honest, caring and compassionate. She goes above and beyond for her residents and always...
Mum has been a resident at Westview for nearly 2 years. In that time she has received excellent care. She has advanced dementia but is always treated with dignity and respect.The manager is excellent, open, honest, caring and compassionate. She goes above and beyond for her residents and always keeps me up to date with a any changes in mum's condition. Knowing that mum is being well cared or is so reassuring.
Your words mean a great deal to our whole team. The moments you noticed - taking time to reassure, sharing laughter, speaking calmly, getting down to eye level, and supporting people to do the things that matter to...
Thank you so much for taking the time to share this thoughtful and detailed review.Thank you for your trust and for such generous appreciation. We are very proud of our team and feel privileged to care for your loved ones.
My partner has now been in Westview for well over a year and I have found her care to be excellent at all times. Very well cared for. Thank you.
My partner has now been in Westview for well over a year and I have found her care to be excellent at all times. Very well cared for. Thank you.
Thank you for your kind feedback and for taking the time to leave a review.
We are really pleased to hear that your partner has been with us at Westview for over a year and that you have consistently found her care to be excellent. Knowing she is well cared for, treated with dignity, and...
Thank you for your kind feedback and for taking the time to leave a review.
We are really pleased to hear that your partner has been with us at Westview for over a year and that you have consistently found her care to be excellent. Knowing she is well cared for, treated with dignity, and supported in a safe and comfortable environment is exactly what we aim for.
Your comments mean a great deal to our team and reinforce our commitment to providing care that truly feels like family. Thank you for your trust and support.
I am confident that the team at Westview Hosue take very good care of my father. I can pop in at anytime (and do) and without exception, feel that they do all they can to keep him comfortable and as happy as possible - all in a dignified manner. Thank you.
I am confident that the team at Westview Hosue take very good care of my father. I can pop in at anytime (and do) and without exception, feel that they do all they can to keep him comfortable and as happy as possible - all in a dignified manner. Thank you.
Thank you for your kind words and for entrusting us with your father's care. We are pleased to hear that our team's dedication helps keep him comfortable and happy, and that you feel welcome whenever you visit. Providing respectful and dignified care is central to our mission at Westview House, and...
Thank you for your kind words and for entrusting us with your father's care. We are pleased to hear that our team's dedication helps keep him comfortable and happy, and that you feel welcome whenever you visit. Providing respectful and dignified care is central to our mission at Westview House, and we appreciate your recognition of our efforts. We will continue doing everything we can to support your father and your family.
The staff are wonderful and the manager Carol is a superb manager.
The staff are wonderful and the manager Carol is a superb manager.
Thank you very much for taking the time to leave this wonderful review. We are delighted to hear you are pleased with the care your wife receives and that our dedicated team and manager have made such a positive impression. Everyone at Westview House works hard to ensure our residents feel safe, supported and valued, and your kind words mean a great deal to us all.
The manager is wonderful lady and truly cares about her staff and the patients. The staff, on the whole, are a credit to her although their accents are often a hurdle for the patients. Food is good but the kitchen in the dining room could use some TLC. Overall, I'm very impressed.
The manager is wonderful lady and truly cares about her staff and the patients. The staff, on the whole, are a credit to her although their accents are often a hurdle for the patients. Food is good but the kitchen in the dining room could use some TLC. Overall, I'm very impressed.
Thank you for your thoughtful feedback and for recognising our team's commitment. It's great to hear that our manager and staff have made a positive impression. We appreciate your honesty regarding accent clarity and the kitchen/dining area, and we will take your comments on board as we strive to...
Thank you for your thoughtful feedback and for recognising our team's commitment. It's great to hear that our manager and staff have made a positive impression. We appreciate your honesty regarding accent clarity and the kitchen/dining area, and we will take your comments on board as we strive to improve. Ensuring comfortable and welcoming surroundings, including clear communication and good food, is important to us. Thank you again for your support and kind words.
My wife has been in Westview just over a year,she is happy and calm,the staff all do a wonderful job.I visit three times a week and we go out most days,the Carers do a wonderful job and it is obvious they have been trained in Dementia care.
My wife has been in Westview just over a year,she is happy and calm,the staff all do a wonderful job.I visit three times a week and we go out most days,the Carers do a wonderful job and it is obvious they have been trained in Dementia care.
Thank you so much for your kind words. It's wonderful to hear that your wife is feeling happy and calm at Westview - that's exactly what we hope to provide. We're delighted that you enjoy your visits and outings together, and your comments about our team's dementia training mean a lot to us. We...
Thank you so much for your kind words. It's wonderful to hear that your wife is feeling happy and calm at Westview - that's exactly what we hope to provide. We're delighted that you enjoy your visits and outings together, and your comments about our team's dementia training mean a lot to us. We truly believe that great care is built on relationships, and your feedback reminds us why we do what we do. Thank you again for taking the time to share your experience - it really does feel like family here.
I am really pleased with the care that my mother is receiving at Westview. The staff really care about her wellbeing. It is well managed and always clean. Thanks to all concerned.
I am really pleased with the care that my mother is receiving at Westview. The staff really care about her wellbeing. It is well managed and always clean. Thanks to all concerned.
Thank you so much for your review, we're always delighted to receive feedback from our clients and their families
My partner has been in this care home for over three years now. I have three visits per week. She is settled and content in her own world. Well cared for, respected and loved by many staff.
My partner has been in this care home for over three years now. I have three visits per week. She is settled and content in her own world. Well cared for, respected and loved by many staff.
Thank you for your lovely review. It's heartening to hear that your partner feels settled, content, and well cared for by our team. Your kind words about the respect and love shown by our staff mean so much to us. Thank you for your continued trust over the past three years!
An incredible oasis of care. The carers are all compassionate and nothing is too much for them. The care administered to my wife is exceptional. Her food is exactly what she needs and presented exactly as is required. Currently, my wife is on a soft diet as she does not digest her food properly....
Westview is a beacon of light for those suffering from Dementia and their family.
Thank you for your glowing review. We're delighted to hear that you see Westview as a beacon of care and that our team's compassion and attentiveness are making such a difference for your wife. Your kind words inspire us to continue providing exceptional care. Thank you!
My grandmother is currently a resident and overall I feel happy with the care home. Cons - My only criticism would be the lack of entertainment. I have never witnessed anyone doing any sort of activity with my grandma unfortunately. The staff at Westview, although extremely knowledgeable and very...
My grandmother is currently a resident and overall I feel happy with the care home. Cons - My only criticism would be the lack of entertainment. I have never witnessed anyone doing any sort of activity with my grandma unfortunately. The staff at Westview, although extremely knowledgeable and very kind are sometimes hampered by language barriers. It is sometimes difficult to understand some members of staff but that does not detract from the care received. Pros- Although the meals appear very samey (most likely because it's a soft diet) the food is very tasty and well presented. The manager is extremely passionate and often goes above and beyond for residents and families. She is always happy to resolve any issues and is so dedicated to making Westview a safe and homely place for our relatives. I would without a doubt recommend Westview to anyone thinking of residential care for their loved ones.
Thank you for your feedback. We're delighted to hear that you had a positive experience overall and value your remarks regarding our activities and international care staff. To address the concern about activities, we are in the process of hiring an Activities Coordinator to enhance our programme,...
Thank you for your feedback. We're delighted to hear that you had a positive experience overall and value your remarks regarding our activities and international care staff. To address the concern about activities, we are in the process of hiring an Activities Coordinator to enhance our programme, ensuring a wider range of engaging and varied activities for our residents. Regarding our overseas care staff, each team member is selected for their professionalism and compassion. We believe their diverse backgrounds enrich our community and contribute to the high standard of care we provide. We are confident that their English language skills will improve over time. We are committed to continuous improvement and appreciate your input in helping us achieve this. Thank you once again for your review.
A well-run and organised care home. Staff are very approachable, particularly the manager. All concerns are listened to and solutions are found or at least options explored. The care home is clean, and the laundry is immaculate with no lingering unpleasant smells. The meals are very good, although...
A well-run and organised care home. Staff are very approachable, particularly the manager. All concerns are listened to and solutions are found or at least options explored. The care home is clean, and the laundry is immaculate with no lingering unpleasant smells. The meals are very good, although I would like to see more choices for individuals with swallowing difficulties. Staff are approachable and friendly but in my opinion, too little is organised to entertain clients, abled and non-communicative individuals. I also think it is very difficult for clients to understand many carers, as English is often not their first language. The manager is an asset to this home, showing commitment, empathy and integrity.
Thank you for your feedback. We're glad you had a positive experience overall and appreciate your comments about our activities and overseas care staff. To address the activities concern, we are recruiting an Activities Coordinator to enhance our programme and ensure more engaging and varied...
Thank you for your feedback. We're glad you had a positive experience overall and appreciate your comments about our activities and overseas care staff. To address the activities concern, we are recruiting an Activities Coordinator to enhance our programme and ensure more engaging and varied activities for our residents. Regarding our overseas care staff, all team members are chosen for their professionalism and compassion. We believe their diverse backgrounds enrich our community and contribute to the high standard of care we provide. We are committed to continuous improvement and value your input in helping us achieve this. Thank you again for your review.
I am Power of Attorney but also daughter of the resident. I live in Germany. My English is not very good anymore as I only speak it when on the island. I try to visit Mummy every 2 months. When on the Island I am usually with Mummy for 5-6 hours a day, which is not a problem for the carers. Not...
The manager is an 'angel', always looking for contact to her clients and making sure they are looked after. She is always willing to help, no matter at what time, where or whom.
Thank you for your thoughtful review. We're delighted to hear that you and your mother feel so well supported and cared for. Your kind words about the team's attentiveness and the manager's dedication mean so much to us. We'll continue working together to ensure your mother's comfort and happiness. Thank you!
My brother has been a resident in this care home for several years. Their care of him is excellent, caring and compassionate. The manager is great and very patient, as are all the other staff. His room is comfy and very suitable for him. His needs and preferences are always considered. The...
I don't hesitate in recommending this home.
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Carol Chiverton has worked for Island Healthcare since 2017. She gained experience at two other homes before becoming a registered manager at Westview House.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 38 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westview House to verify any information. View our terms and conditions. Westview House has an Enhanced Service -what an Enhanced Service includes.