






Tile House is a small dementia-friendly care home in Shanklin, rated Good by the CQC across all areas (March 2019). It combines professional care with a homely atmosphere, giving families reassurance and residents a place that feels friendly and familiar.
Staff take time to know each person properly, shaping care around both health needs and the little things that matter most. That might be a morning routine, a favourite song, or...
Care Provided by Tile House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Island Healthcare's fees are decided and based on the professional assessment of our registered managers and the need of the individual. Our fees are the same regardless of the level of public funding you may be assessed as receiving so a top-up may be payable. All 1:1 support that is needed is additional.
The price(s) shown are provided by the care home. Contact Tile House for full pricing details and T&Cs.
Contact Tile House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Island Healthcare Ltd
- Private Owned
Person in charge
- Joanne Bradley(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (19)
Tile House Reviews (6)
Tile House has a Review Score of 8.6 (8.606) out of 10, based on 2 reviews in the last 2 years.
Over all time Tile House has 6 reviews.
The moment you step into Tile House you get a feeling of love and a family atmosphere. The staff are very attentive and caring to all the residents. The building is clean and well maintained and the food is excellent. The home is run by a very efficient and approachable management team. I am very fortunate that my wife is loved and cared for in such a perfect environment.
Thank you so much for your thoughtful words and kind review. It is truly heartening to know that the love, compassion, and family atmosphere we strive for at Tile House has resonated with you. Our team is dedicated to ensuring that every resident feels cherished and cared for, and your appreciation...
I have nothing but praise for the care my husband is receiving at Tile House. The staff are so kind and he could not be looked after better in any way. They seem to care about him as an individual despite his dementia. Tile House has such a happy atmosphere - it is a delight to visit my husband there.
Thank you so much for your kind words, if there's anything we can do please let us know.
My husband arrived at Tile House in September 2024 with Alzheimer's increasingly progressing. In the 8 months of residency the staff attended to his needs, professionally, caring with patience at challenging times. During his last days the staff ensured his comfort and gave 24-hour watch. I would recommend Tile House without hesitation.
Thank you for your kind words and recommendation. We're honoured to have cared for your husband and are so pleased to hear that our team provided the professional and compassionate support he needed. Your feedback means a great deal to us-thank you!
They are always having fun and Mum looks forward to her visits.
Thanks Tile House.
Thank you for your wonderful review. We're so pleased to hear that your mum enjoys her time at Tile House and that our team's cheerful approach has such a positive impact. Your kind words truly mean a lot to us. Thank you!
The care provided at Tile House consistently stays at an extremely high standard. The management and staff genuinely seem to care about the well-being of their residents and treat them with dignity and respect even in the most trying situations.
My mother has been a resident in Tile House for over 2 years. During this time family and friends have maintained contact with her on a regular basis, facilitating outside visits and trips to maintain her quality of life. This has been a great supplement to the wonderful Tile House environment which has consistently provided high levels of quality care and support. The staff and management are a great team - cheerful, courteous, welcoming and sensitive to the needs of residents and families. Communication is excellent. A range of interesting and stimulating activities are provided in the house and garden setting during the year. The house is well-decorated, clean, warm and inviting, creating a good atmosphere. I unhesitatingly recommend Tile House to any prospective client!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tile House.
There are no upcoming events for Tile House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Tile House.
Accreditations
There are no accreditations posted yet for Tile House.
Meet the Team (1)

Jo started at Island Healthcare in 2012 and has worked her way up from a care assistant to a Registered Manager. Before becoming RM, Jo was Deputy Manager at Tile House since 2015.
Frequently Asked Questions about Tile House
What types of Care is Tile House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Tile House have?
There are 19 Single Rooms.
What are the Facilities & Services at Tile House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Tile House to the centre of Shanklin?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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