Broomfield Lodge Care Home

1 Hunters Forstal Road, Broomfield, Herne Bay CT6 7DN

Broomfield Lodge Care Home, Herne Bay, Kent
Broomfield Lodge Care Home, Herne Bay, Kent
Broomfield Lodge Care Home, Herne Bay, Kent

Broomfield Lodge is a care home for older people that specialises in care for people with dementia. The home offers both short term and permanent residential care stays and carers work to ensure each resident is helped to be comfortable and feel at home in the Lodge.

Staff are well trained and carry out their duties with privacy, dignity and respect at the same time as getting to know residents' individual personalities and personal preferences. Staff use this knowledge to provide tailored care to residents that gives them a good quality of life and promotes their independence as much as possible.

Group: H U Investments Ltd

Person in charge: Sue Gould (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 24

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £600 – £900 (These prices are only a guideline, please contact Broomfield Lodge Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents

Latest Care Quality Commission* Report on Broomfield Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 13 Nov 2017

single rooms

Reviews

8.6 Broomfield Lodge Care Home has a Review Score of 8.6 (8.643)

The Review Score of 8.6 (maximum of 10) for Broomfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Broomfield Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.518 for Broomfield Lodge Care Home is calculated as follows: ( (46 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.518

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.125 Points relating to the number of positive Reviews for Broomfield Lodge Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4.8 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Broomfield Lodge Care Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Broomfield Lodge Care Home

  • Daughter of Resident/Service User
    5
  • Niece of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mum has dementia, she entered Broomfield Lodge having been in hospital for 3 weeks. Mum was unable to walk, eating and drinking minimal amounts. Mum was withdrawn, speaking very little and incontinent. In the five months she has lived at Broomfield Lodge, all of these functions of her life have improved. Mum walks with a frame and the supervision of one person.
She eats all the lovely food with relish including the once a month treat of fish and chips from the chip shop. Mum remains muddled at times but her anxiety levels have reduced, enabling her to join in with activities, interact with staff and other residents and she has a ready smile for all members of the family when we visit.
It is good to see her settled and this is in no small post due to the very caring friendly staff who take the time and great care to meet all the residents needs. Always a pleasure to visit.

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We have always been very happy with the care given to our mother in the two years she was resident. ALL the staff showed her kindness and consideration. The family were so impressed as well as grateful for the care, compassion and dignity shown to my mother especially in the last weeks of her life. We could not have asked for a better care home for her.

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father who has dementia went into Broomfield Lodge initially for respite care. From my first visit to make enquiries, the staff were all welcoming, kind, understanding and professional. He has since become a resident (in July 2016) and we are so pleased with and reassured by Broomfield Lodge. The staff make it the loving, kind, caring and often fun place it should be. The food is excellent and the surroundings intimate and safe. It has a delightful wee garden which we have used a lot. We feel like part of a large family and couldn't be happier with Broomfield Lodge and the staff.

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

After visiting many homes in the area, I am so delighted to have found Broomfield Lodge. It may not be the "poshest" but the staff are amazing. There is a very welcoming atmosphere and every member of staff from the cleaner through to the cook are so helpful and will always acknowledge my mother when passing (food looks amazing).
Of course, everything is not perfect all the time but they all try their hardest to create a safe, welcoming and happy environment, often under very difficult circumstances.

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I have been most impressed with all aspects of Broomfield Lodge as have any friends I have taken to visit my husband who is a resident there. They have a very attractive garden and weather permitting I take my husband out there. The staff are very helpful settling him into a wheelchair when I ask them to do so.

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Broomfield Lodge is a small home, which feels like being in a family. The staff are friendly, caring and the management always have time to talk with us, the family, and to the residents. It is always clean and tidy, the menu is varied and many of the residents enjoy engaging in the activities - especially when there is a singer in!

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My aunt has lived at Broomfield Care Home for more than 2 years - she is very happy. The staff are really lovely to her and take good care of her. My aunty loves the food. The staff are always eager to help my aunty and I am always welcomed, offering me a cup of tea.

How likely would you be to recommend Broomfield Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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