Capel Grange

Maidstone Road, Whetstead, Five Oak Green, Tonbridge TN12 6SQ
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9.7 34 Reviews
  • Capel Grange, Tonbridge
Set in two acres of beautiful landscaped gardens, Capel Grange offers elegant, safe and homely accommodation.

The aim is to ensure that residents receive the best possible care, whilst maintaining their independence, dignity and privacy. The philosophy is to create a home from home environment where residents can continue to do many of the things they were able to do in their own home. All staff work with person centred values.

The manager has been working at Capel Grange for 16 years and the home is supported by a team of professional and experienced carers and administration staff.

Trained carers are on duty 24 hours a day and there is a continuous training program for all the staff which includes NVQ at all levels.
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Care Provided by Capel Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1525 – £1700
  • Self-Funded Residential Dementia Care: £1525 – £1700
  • RESPITE Self-Funded Residential Care: £1525 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1525 – £1700

Included in standard fee's
- All care
- Laundry
- Activities
- Diet and Fluids


Extra's - Persons individual request -
- Hairdressing
- Dentist
- Opticians
- chiropodist
- Daily magazine/newspaper
- toiletries
- incontinent wear

These prices are only a guideline, please contact Capel Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Safequarter South Ltd

Person in charge

  • Stacey Penfold (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home has no restriction to visiting times. All visits to be booked via phone or email.

Parking

  • Own carpark situated in front of the home- onsite

Capel Grange Reviews (34)

9.7

Capel Grange has a Review Score of 9.7 (9.692) out of 10, based on 8 reviews in the last 2 years.
Over all time Capel Grange has 34 reviews.

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Review from P W (Husband of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife had been at Capel Grange for over four years, and from day one she has had nothing but kind and loving care. The staff are exceptional. I have no hesitation in recommending the home to anyone who needs care.
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Review from Jackie E (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Capel Grange in February 2025 after suffering a fall at home which made it impossible for her to keep living independently. The atmosphere at Capel Grange is so friendly and caring, she is very happy there. All the staff are exceptional in their care of the residents and their awareness
of individual needs. I have been really impressed over the last 6 months, as her every need is catered for and she so well looked after. There are always activities and entertainment and Mum loves the food! We are very happy that she is there
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Review from Daryl R (Niece of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Capel Grange Tonbridge enough. All staff are caring, considerate and professional even in sometimes difficult circumstances. The staff are always to hand, know the individuals, their likes and dislikes. They have a good variety of activities/entertainment and on occasion take some
of the residents on outings which goes down very well.


There is always a choice for meals, snacks during the day and now an ice cream machine which is truly appreciated by the residents.


Thank you Capel for being there !!

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Review from Jackie B (Sister-in-law of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caple grange has been a fantastic life line for the family, both of my sisters have been residents there and my brother in-law is still there. 2025 has been the hardest year so far for caring for my sister and husband and without Caple grange I think my wife and I would of needed care ourselves.
My
sister and brother in-law only went for a rest bite stay but loved it so much they decided to stay, which was a perfect decision. All the staff and we mean everyone from the gardeners to the handyman everyone is so good, nothing has been a problem and believe me there was a lot of problems to sort out, but the people at Caple grange walked us through it all.
The setting, the outlook everything is just perfect. It is just like being in your own home .
Thank you for being our lifeline, Thank you for letting us have a life and enjoy the time with my brother in-law knowing he's safe and most importantly happy being there.
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Review from Ray O (Grandson of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandpa was here for a few months and the care he received before his passing was exemplar. I cannot express how grateful our family is to the carers and staff who look after every resident. They are always willing to help and were all very helpful in arranging undertakers and general practitioners
and the comfort they brought my mum and gran (daughter + wife) was superb. Thank you Capel Grange.
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Review from C S (Wife of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother received exceptional care in 2019 and as a result, I have now placed my husband at Capel Grange. The care is wonderful and the staff and atmosphere are great. They have also given me such good support.
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Review from Sian Y (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are looking for a care home that puts an emphasis on care, look no further.
My mum has been in this idyllic care home since August 2023. Personally, I have had experience with 3 other care homes in the area due to other family members, so I wasn't expecting the level of care my mum receives
at Capel Grange. Each and every staff member I speak to, from the manager down to the cleaners, is so lovely. The primary carer of my mother is outstanding and regularly updates me on how she is when I'm not there, or if she needs anything. I feel confident that when I'm not there my mum is well looked after, talked to, and treated like a member of the Capel Grange family. There are activities for those who wish to participate, a choice of lovely food and all the essentials like hairdresser and chiropodist. What more could I ask for? Thank you all from the bottom of my heart.
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Review from Margaret H (Wife of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so lucky to find this home almost by accident but a good accident. It's a lovely home with the most outstanding staff at all levels. The homely atmosphere and relaxed feeling make it a home from home. My husband has settled well this last year and is well looked after. Capel Grange has made an
awful decision to make for any wife to make into the best thing I could have done for my husband. Can't fault it.
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Review from Bridget W (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Capel Grange Care Home for nearly four years and it has been a very happy experience both for her and for her family, who can confidently entrust her to the carers at Capel Grange. The manager and her staff are consistently helpful and considerate to my mother's needs and
look after her with a happy spirit at all times. She is listened to sympathetically, she can have her meals in her own room if required and medical services are always on hand if needed. We are always made welcome when we request a visit, sometimes at very short notice. If any emergency arises, however small, we are always contacted and kept well informed. She has her own personal telephone landline which is very useful to her as she is unable to use a smartphone, although video calling is available if required. The staff go the extra mile and accommodate my Down's brother who spends some time with her on a weekly basis.
Thoroughly recommended, an excellent care home.
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Review from Mary P (Daughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we knew that mum could no longer remain safe at home we started looking at care homes local to Tonbridge. The moment I walked into Capel Grange I knew it was the right place for her and now nearly a year later I am so happy that we found Capel. The manager took the time to find out more about
mum and was brilliant helping us in the transition from home to moving to Capel Grange. The atmosphere at Capel is warm, friendly and homely. The staff genuinely show their care for all the residents. Mum settled into the life of Capel Grange quickly and I think this is a testament to the way the staff are and the ethos of the home. The activities for the residents are great and mum enjoys joining in whatever is going on. I especially love the fact that there are many areas where mum can sit and have company around her. Communication regarding mum is very good and the manager always listens and is extremely hands on and proactive. I would highly recommend Capel Grange.
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Review from Jacqueline O (Daughter of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Capel Grange Care Home for nearly eighteen months.
All the staff we have met have been cheerful and friendly. Mum is very happy and has said “she feels so blessed to be living in such beautiful surroundings with such kind people”.
We would like to thank all the staff for their
continuous loving care.
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Review from Richard Y (Son of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very comfortable and content in the home. She is well cared for and I don’t need to worry about her. She loves the meals and can always ask for alternatives. The carers are her friends. I am always kept informed about any problems.
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Review from Ann L (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Capel Grange are very friendly, caring and considerate and have been very supportive to my mum and her family during a time when difficult decisions had to be made. She is now settled and happy and we know she is safe and well looked after.
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Review from Dawn M (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my dad receives at Capel Grange Care Home continues to be wonderful, the staff are so considerate and caring to his needs and he is very happy there. The residents are treated like family and I too feel like I am part of the family as the staff are so friendly and welcoming when I visit. The
grounds are beautiful and Dad and I enjoy time spent together enjoying the lovely surroundings in the spring sunshine. The activities staff keep Dad busy and stimulated and he very much enjoys the home cooked meals. Dad has thrived since his move to the home, I am very happy with Capel Grange, as is Dad.
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Review from Joanne W (Daughter of Resident) published on 11 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Capel Grange Care Home was our first experience of the care system. They took my mother at a time when she needed a lot of support and we were unsure if they could provide what we needed. They took on board all of our concerns and provided all the care she needed and more. Since being at Capel Grange
she has been seen by the doctor regularly and the district nurse when required. We have a close relationship with the staff who we have got to know over the past year. These are people who truly care about the elderly, they have looked after us as well as our mother. If we have any concerns I speak to the manager who takes action. They have been lifesavers.
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Review from Michael P (Son of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care given to my mother, whilst in Cape Grange. She has now been resident for two years and a gentle sympathetic approach is taken by all of the staff. I would recommend this home if you are looking for an intimate, caring approach.
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Review from James M (Son of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are extremely happy with the treatment my mother is receiving at Capel Grange.
The management and staff at the care home are very welcoming in person, and very informative to us on the phone, which is a great comfort in this current pandemic.
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Review from Wendy E (Niece of Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have LPOA for my uncle who is a resident there, as was my mother a few years ago.


The staff are very courteous to both him and me, and even though I cannot visit easily as I live abroad I know many of them on first names and so can ask questions and get information back on his health on a day to

day basis.


He has had a few trips to the hospital but they have always been very quick to summon paramedics if need be.


The home is a large house so the residents are more at home than if in a more modern hospital type of building.


They have different activities arranged to help keep the residents more active and will encourage participation but not force them to attend.
The advantage here is that should a resident get dementia there are trained staff available and the resident does not have to leave the premises, maybe just a more convenient room. The "cottage" where the day room is for the dementia patients has more staff per residents to accommodate their problems.

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Review from Linda B (Daughter of Resident) published on 15 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Capel Grange for several years. Her care has always been given with compassion and understanding of her deteriorating mental condition. The family feel that Mum could not be in better hands, and are so pleased that she is able to continue at Capel Grange as her health
declines.
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Review from Bev H (Daughter of Resident) published on 14 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is at the end stage of Alzheimer's and has been a resident for five years now. My sister and myself had to move Mum from a previous care home as we were very concerned about the lack of proper care.
Capel Grange has been a godsend. Over all the years we have visited Mum weekly and have witnessed
only love and care from all members of staff. They have looked after Mum faultlessly, accommodating her changing needs. The family are grateful and appreciate all the hard work that the staff provide daily.
I only wish all care homes were of such high quality.
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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Capel Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Capel Grange is calculated as follows: ( (83 Excellents x 5) + (10 Goods x 4) ) ÷ 93 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Capel Grange is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Capel Grange

What types of Care is Capel Grange registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Capel Grange have?

There are 28 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Capel Grange?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Capel Grange to the centre of Tonbridge?

4.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capel Grange to verify any information. View our terms and conditions. Capel Grange has an Enhanced Service - more info.