Fairlawn Residential Home

327 Queens Road, Maidstone ME16 0ET
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8.8 3 Reviews
  • Fairlawn Residential Home, Maidstone
Fairlawn is a 24 bedded residential care home in the heart of Maidstone, with a warm friendly atmosphere. Fairlawn prides itself on being a small residential care home which feels like home.

The skilled team at Fairlawn recognise and value each individual is unique in their needs and focusing on person-centred care.

The home boasts a lovely garden with seating and a summer house with an abundance of furry and feathery friends that come to visit, this includes George the pony and Sweep the therapy dog. Fairlawn likes to ensure there is opportunity for participation in a varied activities and events programme. Amongst the internal activities including quizzes, painting, arts and crafts, bingo to name but a few, also external people come in to provide and encourage singing, chair exercises, playing musical instruments, visit from the ice cream van, religious services, visits from the local school children, George the pony and Sweep the therapy dog. Families and friends come along and join in with summer BBQ and Christmas parties.

All meals are home-cooked on-site using fresh and seasonal produce. The kitchen team pride themselves on meeting the nutritional needs of the residents.

Fairlawn offers and encourages a taster day for potential new residents to come along and meet the staff, current residents and get a feel for the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Fairlawn Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mary Lawrence

Person in charge

  • Tracey Edwards (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Need full assessment
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (24)

Parking

  • Free parking at the front of the property

Fairlawn Residential Home Reviews (3)

8.8

Fairlawn Residential Home has a Review Score of 8.8 (8.816) out of 10, based on 3 reviews in the last 2 years. Over all time Fairlawn Residential Home has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
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Date Published

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Review from Lisa S (Daughter of Resident) published on 8 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Fairlawn in May at first I was very anxious whether she would settle in there, as such a huge change from being in your own home, or so I thought. Fairlawn is a small 24 bed residential home, and because of that the residents don't get forgotten or left unattended like some of the bigger
homes. I shouldn't have worried, about mum settling in, she is very happy there and absolutely loves it! In fact it is the happiest I have seen her in a long time as she has staff there all the time who care about them all as if they were their own relatives & love their jobs! They are all amazing, and very welcoming to everyone who walks through the door. They have activities each day to help the residents keep their minds active plus be able to mix with each other. Their menu is varied and very appetising! Any issues that arise or need sorting are dealt with straight away. I would definitely recommend Fairlawn to anyone looking for a place for a loved one to stay and call home.

Reply from Tracey Edwards, Registered Manager at Fairlawn Residential Home

Thank you for such a lovely review of Fairlawn, we are very happy that mum is enjoying her time here. I know the team really do appreciate the kindness and time taken to send reviews, and we appreciate you sharing your positive experience.

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Review from Gill P (Friend of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been going to Fairlawn to visit a friend from my local church for over 6 months now. Visiting is always a delight not just seeing my friend but the whole experience. The staff are always helpful, very friendly and informative. I find nothing is too much bother for them. I often turn up when
the activities are going on where most residents participate and seem to enjoy it. My friend informs me that she is very happy there. Loves her room, staff and meals.

Reply from Tracey Edwards, Registered Manager at Fairlawn Residential Home

Thank you for your kind words, we always aim to provide the best care whether that's to service users, employees or visitors.

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Review from H E (Relative of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked through the door I knew Fairlawn was the place for our family, its warm and homely atmosphere makes you feel like you're still right at home. There's always so much happening, the activities are varied and regular, the food delicious and the girls are always happy and chatty.
The
management team and owner are always around to speak to and it's lovely to be able to catch up if we need to.

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Current Review Score: 8.8 (8.816)

Overview of Review Score

The Review Score of 8.8 (8.816) out of 10 for Fairlawn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Fairlawn Residential Home is calculated as follows: ( (32 Excellents x 5) + (2 Goods x 4) ) ÷ 34 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.875 Points relating to the number of positive Reviews for Fairlawn Residential Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 3 Positive Reviews ÷ 4.8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Tracey

Tracey Edwards

Job Title: Registered Manager

Joined: 2023

I have been working in care for 20+ years. I first began working in a small care home as a domestic assistant. Very quickly I developed a passion for the elderly and their amazing stories of the past. I became a carer and lets just say the rest is history. I went on to become a senior carer, deputy manager then completing my Leadership and Management Level 5 to become a registered manager.
I am happily married with 4 children, 2 stepsons and a number of grandchildren. In my spare time I enjoy taking my two dogs on long walks. Most of all I enjoy holidaying in the sunshine.

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Sara Bonner

Job Title: Deputy Manager

Joined: 2024

I am the deputy manager at Fairlawn and have been in this position since July 2024.
I have been in the health and social industry for 19 years. I started as a healthcare assistant to becoming a senior to the becoming a senior care lead. To now becoming a deputy manager.
I have experience in nursing, residential and many EMI homes. I have also had a couple years experience working for an ambulance service which gained myself more knowledge to be where I am today.
I have a level 3 diploma in health and social and I am working through my level 5 in management.


I am very passionate about my job in the health and social industry and ensure to go the extra mile with our residents. I believe that every resident should be treated on how you wish for your loved one to be treated.


I have been the granddaughter who has come together with family to agree that my grandparent required a 24 hour care setting, I feel that having being a family member with a loved one in a care home it makes you see things through relatives eyes and what you expect from a care home.


I am happily married and have been for 8 years. In my spare time I enjoy spending time with my husband and furbaies as well as catching up with family and friends and my gorgeous nephew who is my best friend.

Frequently Asked Questions about Fairlawn Residential Home

What types of Care is Fairlawn Residential Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairlawn Residential Home have?

There are 24 Single Rooms.

What are the Facilities & Services at Fairlawn Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairlawn Residential Home to the centre of Maidstone?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairlawn Residential Home to verify any information. View our terms and conditions. Fairlawn Residential Home has an Enhanced Service - more info.