Fairby Grange

Mum has been coming to Fairby Grange for respite stays for over a year. She has always enjoyed her stays here and after her latest respite visit decided she wanted to stay at Fairby full time. She is very happy, has made friends and speaks glowingly about the staff. The staff are very kind and go to great lengths to make sure mum is happy and well looked after.

Like most families, we had awful guilt with placing mum in a home, as she has dementia we worried that she wouldn't be able to tell us if carers didn't look after her, what wasted energy on our part! This home is excellent, the care given is amazing, the activities for residents constantly amazes me, and all the staff have time for residents they don't rush them, they speak to them, laugh with them, and listen to them. I have to time my visits on my mum's daily schedule as she is always doing something that the home has organised. Every part of Fairby is clean and I liken it to an upmarket B&B! The residents have what they want when they want, and the daily food menus would beat most guest houses, the Manager is so caring and that shows by the standards set by her and the owner as all staff seem to have the same happy outlook on life and care. My mum loves it, and although she can't remember fully who I am she has no trouble remembering that she is happy. Thank you Fairby Grange Team your wonderful

I would recommend Fairby Grange!

Very pleased with the level of care my uncle has received, he is extremely happy and has regained his mobility since his arrival. He is very well looked after, loves the food and the staff are all kind and caring and welcoming to his visitors.

As a family, we have been really grateful to all of the staff at Fairby Grange. They are all so friendly, welcoming and worked incredibly hard to make my auntie feel at home. She was looked after brilliantly and they accommodated her needs, always keeping us informed along the way with a tremendous amount of support to us all. The home itself has a wonderful feel, with a balance of calm but at the same time, has a lovely buzz too. I only have positive things to say.

Fairby Grange care home is smaller than most and one advantage of that is that staff know the residents well and both the manager and the owner are very visible and accessible. This helps foster a friendly and welcoming environment. It also means that family members find it easy to raise any issues and my experience has been that staff and management are very responsive.

The care plans for residents are regularly reviewed and are detailed enough to give confidence that the home both recognises the needs of the individual and are doing their best to meet those needs. The home is well staffed and their response to COVID has been good. My mum was in a different home to start with and we moved her to Fairby Grange as we did not have confidence in the quality of the care that she was receiving. We are very happy with her experience at Fairby Grange and whilst l rarely ever complete reviews l feel comfortable in recommending this home.

Fairby Grange was an amazing home for mum, mother-in-law and father-in-law. They had respite care there for 4 months and then moved to their flat. Unfortunately, my mother-in-law's dementia got too much for my father-in-law to handle so she went back to Fairby Grange. They made her feel welcome and safe. She really did enjoy being there, the staff and managers were amazing with her, making sure every need was taken care of. Not only are they great carers but great bosses too as I worked at Fairby Grange for 9 years and still knew a lot for the staff when my mother and father-in-law moved in. I would always pick Fairby for my family's needs as they are a family-run home and truly do care.

Such a fantastic place! My mum is so happy and told me herself that she would recommend Fairby Grange to anyone! She has greatly improved since going to live there, and we feel that we have got our Mum back. She loves all the activities and entertainment and said the food is excellent. She told me everyone was extremely kind and caring. From our point of view, we know our mum is happy and very well looked after. All the management and staff are very helpful and friendly. Thank you Fairby Grange!

My aunt has been at Fairby Grange for several years now. The care has always been excellent and when there have been problems they have been addressed by the staff very quickly. Being the size Fairby is the staff have a good knowledge of my aunts needs and her funny ways too. I would recommend Fairby Grange to anyone as I have experienced other homes and they are a cut above with their care and compassion for their patients

Fairby Grange is a lovely home. The rooms are nice sizes with all facilities, the food is good, there are a range of activities for residents as well as on-site hairdressers but most of all the staff are all very caring, welcoming and friendly and really do genuinely care about the residents. My nan is happy and well looked after at Fairby.

The home is very good and staff are excellent. The facilities are also good. The garden with the pond is pleasant and tranquil and nice for the residents to sit and relax. I don’t have any other comments as I am very pleased with the home.

My mother stayed at the home for a couple of years. As a son living abroad, I always felt relaxed knowing that she was in the qualified hands of the manager and all of the staff there. I chose Fairby Grange, not because it's a spanking new facility but because the first time I visited I felt welcomed. When my mother went for a short stay, she felt at home and thus a week later moved in permanently. It was not an easy choice to make but I'm glad I made the right one. Mum sadly died this year but she will surely be remembered by all.

We are very pleased with everything the home has to offer and in particular with the care and attention from all the staff at Fairby Grange. Each resident is treated as an individual. The atmosphere is very friendly and there seems to be many activities and a variety of food and meals. Overall, we are very pleased.

Fairby Grange is a beautiful building situated in a nice location. This is an ideal setting for an elderly person with little additional needs. I would not recommend this setting for Dementia care. The staff are friendly and approachable. I found the management to be uncaring and have poor procedures and record keeping. I would recommend this home for female residents with no additional needs. My grandfather was one of only three men and the other two male residents did not leave their private room. I feel additional training and understanding of dementia would benefit the management to ensure they can correctly deliver the services they promote.

My mother has been at Fairby Grange since May 2019 and we couldn’t fault it. The home is always spotless and the staff are very friendly and caring, nothing is to much trouble for them. My mum has flourished since being there and is always smiling and happy. I would not hesitate to recommend such a lovely home to anyone.

Staff are generally very good and provide an excellent service to the residents.

This will always vary between carers with the majority of staff having and displaying a genuine caring nature however there is still a minority element that sees it as simply a job and does not display the same care and concern.

This is the 3rd home my Great Aunt has been in and I'm so glad we have found it.

The manager has given me hope, hope that Mum will be looked after with kindness and true fondness.

Thank you everyone, my sister and brother couldn't be happier with Fairby Grange.

I know Mum feels ' at home' now....

The care Mum has received in Fairby Grange has been excellent and both her physical and mental health have improved markedly in the three months she's been there so far. The home has a warm, friendly and calm atmosphere and the manager works tirelessly and with never-ending enthusiasm to ensure the wellbeing of the residents. The activities co-ordinator arranges an excellent range of events both inside and outside the home. The owner, manager and staff are welcoming, caring and hard working. It is very reassuring to know that Mum is in such good hands and is being looked after so well. Many thanks to all at Fairby Grange.

My father has been at Fairby Grange for 6 months and has been very well looked after. Fairby Grange is a very caring home, where the staff often have a chat and joke with the residents. There are lots of organised activities and trips out in their Mercedes minibus. Many of the staff have worked there for over 20 years which shows their dedication and commitment to Fairby Grange and the residents. The house is very clean and well organised. I have received very good service from the management; with timely and proactive communication from them; and also a prompt response to my email and telephone requests. I strongly recommend this care home.