Fairby Grange

Ash Road, Hartley, Longfield DA3 8ER
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9.8 53 Reviews
  • Fairby Grange, Longfield
Fairby Grange is a family run home, established in 1978, offering a warm, caring environment for the elderly living with an early stage diagnosis of dementia.

All of the home's staff are highly skilled and carefully selected for their caring nature to maintain high standards of person-centred care, whilst adhering to the objectives of the Care Quality Commission.

The care home dates back to 1685 and a number of modernisations and refurbishments have enhanced the qualities of this homely accommodation, which is located close to a range of amenities and so able to support a versatile lifestyle.

Expect a warm and friendly welcome while there are also well-kept gardens and many amenities nearby.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1040
  • Self-Funded Residential Dementia Care: £900 – £1040
  • RESPITE Self-Funded Residential Care: £940 – £1090
  • RESPITE Self-Funded Residential Dementia Care: £940 – £1090

These prices are only a guideline, please contact Fairby Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Gaynor Reeve and Debbie Reeve

Person in charge

  • Melanie Martin (Manager)

Local Authority / Social Services

Admission Criteria

  • We accept privately funded, local authority and outer authority funded residents
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting at any time

Parking

  • Ample on site parking

Fairby Grange Reviews (53)

Total of 53, showing 41-53
9.8

Fairby Grange has a Review Score of 9.8 (9.750) out of 10, based on 10 reviews in the last 2 years. Over all time Fairby Grange has 53 reviews.

Overall Experience

  • 41
  • 11
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Date Published

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Review from Sarah (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A small family run Care Home, many of the staff have been there for 10 years +, all staff are very friendly, and caring, and I cannot fault any of them. Both of our parents were in the home, unfortunately, Dad died in September, and the care he received in his final days was faultless.
I would highly
recommend this home. We looked at several before deciding, from the minute you walk in, it feels homely, just so glad we found it, just knowing that your loved ones are well cared for. It’s not an easy decision to make putting your parents into a home, but the staff made the process very easy, all the residents are friendly and look out for each other.
One big happy family, thank you.

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Review from Heath (Son of Resident) published on 19 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been staying at Fairby Grange for 3 months now and every time I visit or speak with her via phone she cannot talk highly enough of the home, staff and care she gets. Nothing is too much trouble and they keep her entertained with various projects, games and if she wants her own quiet time
then that's not a problem either.
Each time I visit the place is clean and fresh and staff always polite and on hand to assist or answer questions. I am kept up to date with any doctor visits and medicines.
I am very impressed with Fairby and would recommend to anyone who asks me about it.

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Review from Debbie (Daughter of Resident) published on 18 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home by far that I have experience of and since my father was in care with Parkinson's for 10 years, I am confident that this is a really good home for my Mum who has Dementia.
Mum has been there since April 2017 and she is really happy there and that's not just me saying that she
says so herself!
You can see she is well looked after both physically and emotionally.
I visit regularly but always at different times so they never know when I am coming and I can truthfully say that Mum always shows the same level of care and contentment.
The home really goes the extra mile and their activities program really shows how hard they try to give their residents an enjoyable and meaningful life.
This is all great for me as it's wonderful to know that Mum is happy and well cared for. After caring for her myself for 5 years it was hard to hand over her care, but this home has been just what we both needed.
I have peace of mind in the knowledge that she could be in no better place.

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Review from Janet M F (Daughter of Resident) published on 12 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for the staff and owners of Fairby Grange. It is a very friendly caring atmosphere for clients and relatives alike. It has a very cosy atmosphere and more like a home from home, which gives a genuinely peaceful feel.
I am more than happy with my father's care and more to the
point so is he.

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Review from Mike (Son of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairby Grange is very homely, clean and well kept. Since my mum has been a resident, she has been happy and extremely well taken care of. The staff go above and beyond the call of duty, showing empathy, compassion and respect to all the residents. I am happy that our family chose this home for my mum.

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Review from Dennis G (Son of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They say that you just know when you have found the right care home for your family member and that was exactly the feeling that we got when my wife and I first visited Fairby Grange. Good care in a homely environment that was so different from the other homes we visited on our quest for "the right
place".

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Review from Denise A (Daughter of Resident) published on 24 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum went to Fairby Grange 2.5 years ago for some respite after a fall at her home. After a couple of weeks she made her own decision to stay.
She has been very happy since, and often comments on how nice the staff are in the main, and how how she likes it there. She is now 90 and we are happy
to see her safe, and well looked after as she could no longer care for herself reliably

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Review from David (Son of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a couple of falls and the staff were very quick to take the appropriate action needed to make sure mum got the treatment she needed to get back to her former self.
Mums not been easy for them as her dementia has been quite bad at times. The staff were amazing and have helped her get back to
a happier place. I don't think she would be the same person had it not been for their support in all her struggles.
Can't thank them enough for all they do for her.

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Review from Barbara D (Daughter of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fairby Grange is a very old Manor House which has a friendly atmosphere. It has a mix of compos mentis residents and those with manageable dementia. I have only ever witnessed staff being kind and caring to all residents. They do provide a range of activities but it is very limited with regard to those
who have dementia. In my opinion, just having a chat over a memory book is very much an activity that can bring pleasure, however brief. The Dining room is particularly light and bright and the food cooked fresh. Residents who often congregate in the main lounge seem relaxed, well cared for and always ready for a chat. I feel my concerns are listened to and dealt with by management.

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Review from Maggie H (Daughter of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairby Grange offers a home from home environment. The staff are all extremely caring and attentive to each resident's needs and I know mum couldn't be treated any better than when she was living with us. It was the hardest decision we had to make after mum and dad had been living with us for over 20
years but having had a couple of occasions where respite care was necessary and mum was in Fairby Grange it was a seamless next step to make for her safety and wellbeing. Fairby Grange are always updating and keeping the home very presentable. There are activities which mum enjoys either watching or participating in plus her weekly hairdresser. Mum loves all the varied meals and has put weight on since being there. The peace of mind Fairby Grange has given me is priceless. I would thoroughly recommend Fairby to anyone who is having to make what is probably the hardest decision of their lives for a loved one.

Reply from Debbie Reeve, Owner/Provider at Fairby Grange

Thank you for taking the time to complete a Review for us. It's greatly appreciated.

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Review from Elaine (Daughter of Resident) published on 1 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Fairby Grange are friendly and caring. My Mum has been a resident for over two years and they have catered for her complex needs. She is now bed-bound and her care is given in a respectful manner. My husband and I are always made to feel welcome when we visit daily.

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Review from Debbie (Daughter of Resident) published on 1 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring home with great friendly staff. Excellent communication with me regarding everything to do with my mother. Activities are fantastic and really help to stimulate the residents. Surroundings are clean and currently being refurbished. All in all a great home!!

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Review from Fran (Sister-in-law of Resident) published on 18 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful, caring home with the staff we feel are family. My brother-in-law is a very disable man suffering from both bone marrow cancer plus advanced Parkinsons Disease, he was so ill we couldn't cope with his needs but Fairby Grange has taken all the worry and look after him so well. The food is
truly lovely too. We've joined him for Sunday lunch and really approve. If I'm even unable to cope this is where I'd like to be.

Reply from Debbie Reeve, Owner/Provider at Fairby Grange

Thank you so much for your kind words and going to the effort of writing a review for Fairby Grange.

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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Fairby Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Fairby Grange is calculated as follows: ( (90 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 116 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairby Grange is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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