Fairby Grange, Longfield, Kent
Fairby Grange, Longfield, Kent
Fairby Grange, Longfield, Kent

Fairby Grange care home in Longfield offers a warm, caring environment for the elderly living with a diagnosis of dementia.

All of its staff are highly skilled and carefully selected for their caring nature to maintain high standards of person centred care, whilst adhering to the objectives of the Care Quality Commission.

The care home dates back to 1685 and a number of modernisations and refurbishments have enhanced the qualities of this homely accommodation, which is located close to a range of amenities and so able to support a versatile lifestyle.

Expect a warm and friendly welcome while there are also well-kept gardens and many amenities nearby.

Owner: Gaynor Reeve and Debbie Reeve

Person in charge: Karen Cooper (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Admission Information: Ages 65+.

Single Rooms: 27

Shared Rooms: 0

Rooms with ensuite WC: 8

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visiting at any time

Parking:

Ample on site parking

Latest Care Quality Commission* Report on Fairby Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Fairby Grange has a Review Score of 9.6 (9.583)

The Review Score of 9.6 (maximum of 10) for Fairby Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Fairby Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Fairby Grange is calculated as follows: ( (88 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 144 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Fairby Grange is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 11 Reviews ÷ 5.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairby Grange?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairby Grange

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    4
  • Sister-in-law of Resident/Service User
    1

My mother has been staying at Fairby Grange for 3 months now and every time I visit or speak with her via phone she cannot talk highly enough of the home, staff and care she gets. Nothing is too much trouble and they keep her entertained with various projects, games and if she wants her own quiet time then that's not a problem either.
Each time I visit the place is clean and fresh and staff always polite and on hand to assist or answer questions. I am kept up to date with any doctor visits and medicines.
I am very impressed with Fairby and would recommend to anyone who asks me about it.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This is the best home by far that I have experience of and since my father was in care with Parkinson's for 10 years, I am confident that this is a really good home for my Mum who has Dementia.
Mum has been there since April 2017 and she is really happy there and that's not just me saying that she says so herself!
You can see she is well looked after both physically and emotionally.
I visit regularly but always at different times so they never know when I am coming and I can truthfully say that Mum always shows the same level of care and contentment.
The home really goes the extra mile and their activities program really shows how hard they try to give their residents an enjoyable and meaningful life.
This is all great for me as it's wonderful to know that Mum is happy and well cared for. After caring for her myself for 5 years it was hard to hand over her care, but this home has been just what we both needed.
I have peace of mind in the knowledge that she could be in no better place.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have nothing but praise for the staff and owners of Fairby Grange. It is a very friendly caring atmosphere for clients and relatives alike. It has a very cosy atmosphere and more like a home from home, which gives a genuinely peaceful feel.
I am more than happy with my father's care and more to the point so is he.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Fairby Grange is very homely, clean and well kept. Since my mum has been a resident, she has been happy and extremely well taken care of. The staff go above and beyond the call of duty, showing empathy, compassion and respect to all the residents. I am happy that our family chose this home for my mum.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

They say that you just know when you have found the right care home for your family member and that was exactly the feeling that we got when my wife and I first visited Fairby Grange. Good care in a homely environment that was so different from the other homes we visited on our quest for "the right place".

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mum went to Fairby Grange 2.5 years ago for some respite after a fall at her home. After a couple of weeks she made her own decision to stay.
She has been very happy since, and often comments on how nice the staff are in the main, and how how she likes it there. She is now 90 and we are happy to see her safe, and well looked after as she could no longer care for herself reliably

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum had a couple of falls and the staff were very quick to take the appropriate action needed to make sure mum got the treatment she needed to get back to her former self.
Mums not been easy for them as her dementia has been quite bad at times. The staff were amazing and have helped her get back to a happier place. I don't think she would be the same person had it not been for their support in all her struggles.
Can't thank them enough for all they do for her.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fairby Grange is a very old Manor House which has a friendly atmosphere. It has a mix of compos mentis residents and those with manageable dementia. I have only ever witnessed staff being kind and caring to all residents. They do provide a range of activities but it is very limited with regard to those who have dementia. In my opinion, just having a chat over a memory book is very much an activity that can bring pleasure, however brief. The Dining room is particularly light and bright and the food cooked fresh. Residents who often congregate in the main lounge seem relaxed, well cared for and always ready for a chat. I feel my concerns are listened to and dealt with by management.

How likely would you be to recommend Fairby Grange? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Fairby Grange offers a home from home environment. The staff are all extremely caring and attentive to each resident's needs and I know mum couldn't be treated any better than when she was living with us. It was the hardest decision we had to make after mum and dad had been living with us for over 20 years but having had a couple of occasions where respite care was necessary and mum was in Fairby Grange it was a seamless next step to make for her safety and wellbeing. Fairby Grange are always updating and keeping the home very presentable. There are activities which mum enjoys either watching or participating in plus her weekly hairdresser. Mum loves all the varied meals and has put weight on since being there. The peace of mind Fairby Grange has given me is priceless. I would thoroughly recommend Fairby to anyone who is having to make what is probably the hardest decision of their lives for a loved one.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Debbie Reeve, Owner/Provider at Fairby Grange responded to this review on 01 Feb 2017:

Thank you for taking the time to complete a Review for us. It's greatly appreciated.

Lovely caring home with great friendly staff. Excellent communication with me regarding everything to do with my mother. Activities are fantastic and really help to stimulate the residents. Surroundings are clean and currently being refurbished. All in all a great home!!

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Fairby Grange are friendly and caring. My Mum has been a resident for over two years and they have catered for her complex needs. She is now bed-bound and her care is given in a respectful manner. My husband and I are always made to feel welcome when we visit daily.

How likely would you be to recommend Fairby Grange? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

A wonderful, caring home with the staff we feel are family. My brother-in-law is a very disable man suffering from both bone marrow cancer plus advanced Parkinsons Disease, he was so ill we couldn't cope with his needs but Fairby Grange has taken all the worry and look after him so well. The food is truly lovely too. We've joined him for Sunday lunch and really approve. If I'm even unable to cope this is where I'd like to be.

How likely would you be to recommend Fairby Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Debbie Reeve, Owner/Provider at Fairby Grange responded to this review on 18 Oct 2016:

Thank you so much for your kind words and going to the effort of writing a review for Fairby Grange.

Submit a Review for Fairby Grange

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

September 2016

Food Hygiene Rating

Recipient: Fairby Grange

Date: Tuesday 20 Sep 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Fairby Grange