






Treetops Care Home is a family run care home based in the beautiful seaside town of Margate in Kent. The home provides residential care accommodation for up to 23 elderly people and those with dementia.
Conveniently located, Treetops is a stones throw away from local amenities.
The home provides sensitive and skilful care in a warm and homely environment and the primary aim is to enable residents to live as normally as...
Care Provided by Treetops Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Treetops Care Home for full pricing details and T&Cs.
Contact Treetops Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Alexandra Care Homes
- Private Owned
Person in charge
- Sara Smith (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (2)
Visiting
- Family and friends can visit at anytime.
Parking
- Parking is available on the street directly outside the home.
Treetops Care Home Reviews (18)
Over all time Treetops Care Home has 18 reviews.
My mother-in-law was admitted directly from the hospital for an assessment of her needs. The management, staff and owners have been absolutely brilliant everybody is so attentive, and the owners are accommodating and incredibly caring asking what can they do to improve my mother-in-law's stay with them. Her room is great, and large enough to accommodate her electric chair and a china cabinet containing some of her prized possessions. The manager has an excellent eye for detail and runs a tight but very caring ship, each and every staff member shows care, compassion and understanding to all residents and their particular needs. The quality of the meals is amazing with roasts at least twice a week, supplemented with fresh vegetables, and all dietary needs catered for. This is a real tribute to the owners, management and staff, and a first-rate care home who are giving my mother-in-law a cosy comfortable satisfying and safe environment to live in. Thank you!
Mum says that the staff at Tree Tops were all very good and that she felt very looked after and well-fed! Mum said the food and puddings were delicious and that it was nice to have others to chat to. Mum enjoyed having her hair washed, blow-dried, and her nails painted. If Mum forgot where she was going, there was always staff on hand to assist. A welcome stay for respite.
Regards, Treetops.
Great standard of care provided at Treetops. All staff show a willingness to go the extra mile for their clients and family members. Very clean, comfortable and friendly environment. Carers demonstrate empathy and a social interest in their client's personality, likes and dislikes. Very impressed with the speed in which medical needs are handled at the home too. Thank you Tree Tops for taking such good care of our dear relative during these difficult times.
After my mum passing away, my dad became very low his Dr admitted him (he is 88), within 3 weeks my dad has improved so much he is engaging with staff and other residents. The care he has been given is brilliant. Dad has chosen to stay on. The manager and staff have made a big difference to my dad at a very hard time in his life.
My mother was at Treetops for nearly 14 years, in that time I can happily say that she was treated with kindness, thoughtfulness and the staff showed my mother dignity. The staff were always polite and friendly and extremely helpful. My warmest thanks go to the staff at Treetops.
The manager of Tree Tops helped me with all the admin to get mum admitted just before lockdown 2! He reassured mum and me and is doing everything in his power to find mum a permanent place in this lovely home from home. I rang this morning and he was able to put my mind at rest by reading her notes to me. She was checked every two hours throughout the night and made comfortable with warm drinks when needed. So very grateful.
I visited my wife. On each occasion, the staff was very helpful and efficient. Management was at its best and my view is well done Tree Tops. This included every member of the staff I met.
I have loved every minute I have been here. I would give them 100/10. There is not one person who can be described as anything other than awesome! From the moment I came in to leaving, I feel like part of the family. This is not a residential home, it is a family that you are part of. They are doing up areas, but none of that is important. What is, the warmth and love shown to us. Nothing is too much trouble. I will badly miss them all. God bless you all!
Tree Tops is warm and homely. Residents are quickly made to feel very comfortable and cared for. The menu is varied, and all tastes are catered for with the emphasis of "home cooking".
Was in for 2 weeks respite, now as it's such a nice place hope to get her resident. She is happy there.
The staff and management treat my mother with kindness and respect. They are happy to try and meet any request made. Everyone is treated as an individual with their own needs, likes and dislikes. I am very happy with my mother being in this care home.
There are always carers on hand talking to the residents and helping them with whatever they need.
Visitors are welcome at any time and are always offered a drink. Visiting Treetops, you feel as if you are in a family home rather than a care home. The manager lets me know straight away of any changes to my father's medication or if there are any changes to his condition.
Every member of staff from the manager down seems to have the resident's best interests at heart and all help to make this a very happy place to be.
Wonderful home and my father-in-law says it's like a hotel.
Both my dad and my aunt have been in Tree Tops. They are both very happy here. I am impressed by the kindness, thoughtfulness and love that residents are given by the carers. It feels like being in a loving home. My dad is treated with great dignity. I cannot recommend Tree Tops highly enough.
Well looked after. My husband has settled in and seems to be happy and contented. He is in a safe environment.
I was very nervous of coming to stay. I needn't have been, the staff are very kind and friendly, without being 'over the top'. I have found the food very palatable and satisfying.
Nice entrance space and a very warm welcome. Offered tea/coffee on arrival and an update on care plan for a relative.
Very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Treetops Care Home.
There are no upcoming events for Treetops Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Treetops Care Home.
Accreditations
There are no accreditations posted yet for Treetops Care Home.
Meet the Team (0)
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Frequently Asked Questions about Treetops Care Home
What types of Care is Treetops Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Treetops Care Home have?
There are 20 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Treetops Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Treetops Care Home to the centre of Margate?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Treetops Care Home to verify any information. View our terms and conditions. Treetops Care Home has an Enhanced Service -more info.