Fort Horsted Nursing Home, Chatham, Kent
Fort Horsted Nursing Home, Chatham, Kent
Fort Horsted Nursing Home, Chatham, Kent

Fort Horsted opened in 1990. Fort Horsted has been extended in phases since its opening, with the addition and improvement of facilities of a high standard to ensure the care, comfort and convenience of residents. Friendly carers are experienced and highly trained and pride themselves in the highest standards of nursing and medical care, personalised for each resident.

They treat residents with the dignity and respect which they deserve, in order to make their stay comfortable and memorable. Residents have the freedom to make their own choices as far as possible and each resident is an integral member of the home’s community. Fort Horsted Nursing Home is a family run care home.

Located on a quiet cul-de-sac within easy reach of Rochester, Chatham and Maidstone town centres, it has the benefit of main bus routes and easy access to the M2 motorway.

Owner: Fort Horsted Care Home Ltd

Person in charge: Caroline Zanussi (Manager)

Local Authority / Social Services: Medway Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 22

Shared Rooms: 4

Rooms with ensuite WC: 5

Facilities & Services: Convalescent Care • Physiotherapy • Own Furniture if required • Pets by arrangement • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Television point in own room

Latest Care Quality Commission* Report on Fort Horsted Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.5 Fort Horsted Nursing Home has a Review Score of 4.5 (4.500)

The Review Score of 4.5 (maximum of 10) for Fort Horsted Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Fort Horsted Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Fort Horsted Nursing Home is calculated as follows: ( (12 Excellents x 5) + (12 Goods x 4) ) ÷ 24 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Fort Horsted Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fort Horsted Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fort Horsted Nursing Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

Despite it's seclusion and unknown presence I have found this home to be a breath of fresh air. The staff are genuine and when visiting they take the time to ask after me whilst feeding back about how my father is. I have heard them caring for other residents and know they apply their attention to detail across the board. I feel assured that my father is in the right place and receiving the right level of care.

How likely would you be to recommend Fort Horsted Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It was a very hard decision to put my dad into a care home, however even on being shown around I felt that this was a place we could call home for him (unlike other care homes). Dads needs are complex and he is bed ridden with dementia and renal failure, but the staff always treat him with dignity, respect, fondness and genuine care. Dad has been at Fort Horsted now for ten months and as a family we could not have asked for a better place for him to live. The staff are friendly, kind, mindful and supportive. They always seem to make time even if it is to help us get a cup of tea for ourselves. They all seems to be truly genuine and compassionate about the residents. Fort Horsted really do put the care into care home. Thank you with all sincerity, for what you do.

How likely would you be to recommend Fort Horsted Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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