The Grange

Grange Close, Manor Road, Goring-on-Thames, Reading RG8 9EA
Review Us
9.6 28 Reviews
  • The Grange, Reading
The Grange is a Reading care home located in scenic grounds, where older clients can achieve a comfortable retirement with the peace of mind that skilled and friendly care workers are always on hand.

A listed building, The Grange's interior has been purposely converted to suit the practice of care, with many enhanced and homely qualities. Residents are welcome to personalise their rooms, all of which are tastefully furnished.

The provider invests in training, meaning that staff receive ongoing professional development, keeping standards high and up-to-date with new and innovative forms of care.

Care Provided by The Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1599
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1300

excluding Hairdressing, chiropody, physiotherapy & newspapers (payable directly).

These prices are only a guideline, please contact The Grange to find out the exact price for your requirements.

Contact The Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dianne Downard (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (6)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The home encourages an open door policy at all times.

Parking

  • On-site parking.

9.6

The Grange has a Review Score of 9.6 (9.636) out of 10, based on 17 reviews in the last 2 years.
Over all time The Grange has 28 reviews.

Overall Experience
  • 23
  • 5
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Date Published
  • 28
  • 5
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  • 17
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Reviewer Connection to The Grange
  • 11
  • 7
  • 3
  • 2
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  • 1
  • 1
  • 1
Total of 28, showing 1-20
Review from Paul B (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just cannot say enough good praise the team at the Grange. Thanks for looking after our Mum all the way through and the superb care during that time for our Dad. The continuing care is fantastic. Huge thanks.
Reply from Dianne Downard, Home Manager at The GrangeThank you so much for your kind words. We adored looking after your Mum and will continue the same care for your Dad.
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Review from S R (Friend of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Wonderful setting within the village.
I am always welcomed by a friendly smiling face.
My friend is thriving and is very settled - very unlike before he moved to The Grange.
The view from his room is one of the best in Goring.
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Review from Clare D (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been with The Grange for a little while now. He's content, comfortable and well fed, he's even put on a bit of weight. The staff are superlative! If he ever needs anything Dianne lets me know immediately.
It's a gorgeous, clean, happy environment.
I love going to visit to, the staff
ALWAYS make you feel VERY welcome, have a good chat/giggle and as for the tea and cakes offered...speechless :-)
Wonderful place for my wonderful dad!!!!
Thank you so so much team Grange
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Review from Lesley H (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at The Grange for two years in May 2026. The home has excellent, professional and caring staff which nothing is too much trouble for them to do. Lovely and quiet location which has beautiful and maintained gardens and lots of outside space to sit when visiting. The food is to a great
standard and changes everyday and all cooked fresh on the premises.
The activities are always available which are catered for all residents including a lovely mini bus for trips.
The Grange have gone above and beyond to accommodate my mum's needs when it has been required this year, which I will be always truly grateful for.
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Review from Helen A (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Grange Care Home is a beautiful place with an exceptional team. The care staff and team leaders do a wonderful job, and families can rest easy knowing their loved ones are well looked after. Truly can't imagine a better place for my dad.
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Review from P I (Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say? This is my forever home. I am looked after, fed and I feel loved as never before.
Excellent all round.
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Review from B D (Resident) published on 25 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care at my 86 year age.
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Review from Lyn D (Daughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum had to move into The Grange after falls at home. We were all really worried about how she'd adjust. But since being at The Grange, it's like she's come back to life, back to her old self.


She's knitting, reading, and sewing again, involved in baking and cooking (she was a chef), doing her

favourite things means the world to her. She also loves going out on day trips. She spends time chatting with her new friends there. She's smiling and laughing again, the mum we remember so fondly is right there again.


What's really stood out to us as a family is how happy and comfortable she is. She's clearly so well cared for. It gives us huge peace of mind to know she's in such safe, capable, and genuinely kind hands.


And it's not just Mum who's looked after, every time we visit, we feel welcomed and cared for, too. The staff go above and beyond, and the warmth of The Grange shines through in everything they do.


We're so grateful to everyone there. Thank you for giving us our mum back.

Reply from Aaron Northey-Stevens, Director at The GrangeThank you so much for your kind and thoughtful review. It truly means the world to us to hear how well your mum has settled in and how she's thriving at The Grange. Knowing that she's enjoying her hobbies again and making new friends is exactly what we hope for every resident. We're also incredibly touched that you and your family feel so welcomed and reassured.Thank you again for your lovely words and for sharing your experience.
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Review from Jill M (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to move my dad to a care home recently after he became unable to live alone, and The Grange couldn't have been a better choice for him to spend his final year. The Grange feels like a real home and I always loved visiting. The building is well maintained and the grounds are lovely, especially
the sun terrace overlooking the gardens. I wasn't sure he would enjoy the activities but it turned out he loved to take part, he especially enjoyed visits from animals and trips to the local cafe and was kept very busy. The staff are lovely and many seem to have been there a long time so know all the residents and their needs really well. Thank you so much to The Grange and all the staff for looking after my dad so well and making the most of his last year.
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Review from Elizabeth J (Niece of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt appears to be happy at The Grange. I visit her around 3 times a week having given advance notice of my visit. Generally, she is ready, and if I have said that I will take her out she is already in a wheelchair, but occasionally the message does not get through and there is a bit of a last-minute
rush to get her ready which can be stressful for her.
The staff always appear to be kind to the residents, though occasionally we have to remind them that my aunt is able to get herself up and standing on her own otherwise they try to help her which gets her into a panic.
My aunt is always in clean clothes and her room is clean.
When we request something specific (e.g. sessions with a physio, an extra eye test, friends coming to visit her, etc) they are always very helpful and obliging.
The staff often have time to sit and just chat with the residents in the main lounge.
Reply from Aaron Northey-Stevens, Director at The GrangeThank you for your thoughtful review. We're glad to hear that your aunt is happy at The Grange and that you find the team kind and helpful. We really appreciate your feedback about her care and communication. We will certainly work on ensuring messages are consistently received by all staff, and that your aunt is fully prepared in advance for outings. Your insights help us improve, and we are always here to address any concerns to make your aunt's experience as comfortable as possible. Thank you again for sharing your kind thoughts. Best regards.
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Review from Rupert H (Son of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience of my mother's care has been generally very good. She has always been encouraged to participate in activities despite her declining health and I have been heartened by the friends she has made who, with all the help from the kind carers, have made her stay there generally very comfortable
and supportive. Although I miss her greatly, it has been comforting to know she is being well looked after at The Grange.
Reply from Aaron Northey-Stevens, Director at The GrangeThank you for your kind review. We're pleased that your mother feels comfortable and supported at The Grange, and that she's been able to enjoy activities and form friendships. It's heartening to know that our care has brought you peace of mind. Best regards.
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Review from J W (Niece of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at The Grange for a number of years and is very happy and content. The care she receives is exceptional and the staff always have her very best interests at heart, keeping us up to date and informed of any issues. Whenever we visit, the home has been warm, clean and tidy, allowing the
residents to move about freely.
Reply from Aaron Northey-Stevens, Director at The GrangeThank you for taking the time to share your lovely review. We are so pleased to hear that your aunt is happy and content with her care at The Grange. Our team is committed to ensuring all residents feel safe, comfortable, and well cared for, so it's wonderful to hear that this has been your experience over the years. We're glad that you find the home warm, clean, and inviting, and that you feel well-informed during your visits. Your kind words about our staff's dedication mean a great deal to us. Best regards
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Review from J F (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Staff are kind and considerate. The managers are competent and aware of the complex needs of residents. Visiting can be done at any time and it is welcomed, which makes it easy to pop in regularly.
Reply from Aaron Northey-Stevens, Director at The GrangeThank you for taking the time to share your experience at The Grange. We're grateful for your kind words about our staff and management, and we're pleased that you find the team considerate and supportive. Ensuring that visitors feel welcome and residents' needs are met with care is always our priority, and we're happy to hear that this has been your experience. We also appreciate your feedback on cleanliness and the facilities. We take all comments seriously and will continue to work on improving these areas, ensuring a comfortable environment for all our residents. Your support means a lot to us, and we're committed to making sure both residents and their families feel confident in the care we provide. Best regards
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Review from Keith G (Friend of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found that the care and attention given to my friend has been of the highest order.
The home helped us greatly when dealing with Social Services.
They treat my friend with care, courtesy and professionalism at all times.
Reply from Aaron Northey-Stevens, Director at The GrangeThank you so much for your thoughtful review. We're thrilled to hear that the resident has received the care and attention of the highest order at The Grange. It's always our priority to provide professional, courteous, and compassionate care, and it's wonderful to know that this has been reflected in your experience. We're also glad to have been able to assist with Social Services, as we understand how important it is to support families and friends during these processes. We truly appreciate your feedback and continued trust. Best regards
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Review from Sophie W (Niece of Resident) published on 19 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are so very grateful to The Grange. I have already reviewed this marvellous care home, and the care and compassion still never ceases to amaze me. It's been so delightful that this summer The Grange purchased a minibus for the residents to have outings and this has been fantastic, enabling
the residents to remain connected with the beautiful surroundings that the home enjoys.
Reply from Aaron Northey-Stevens, Director at The GrangeDear Sophie, Thank you so much for your wonderful review. It truly means a lot to hear such kind words from you and your family. We're delighted that you continue to be happy with the care and support we provide, and we're so glad the minibus outings have been a positive addition for the residents. It's our pleasure to ensure that everyone stays connected with the beautiful surroundings we're lucky to have.
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Review from M K (Sister-in-law of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Allaround care and attention paid to residents and visitors. The activities programme is enriching and empowering, but most of all, fun. The idea of growing veg and herbs is brilliant, as many residents have a long history working in their own gardens.
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Review from Sue B (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Grange is a lovely building set in very nice gardens. Mum who is now nearly 98 years old, has llived at The Grange for over 5 years. She continues to receive good care and attention from the home manager and all her staff, and still manages to take part in some activities, for which we are grateful.
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Review from Matthew D (Grandson of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandparents have been residents at The Grange for over 6 years now, following a recommendation from a family friend. We couldn’t be happier with the care and attention they’ve had since moving in.
We initially chose The Grange as it was one of the only homes locally we could find where they could
continue to share a room together (every other care home offered two single rooms). It’s a beautiful old building so has some gorgeous large rooms.
The former manager was really helpful and we met the current manager when we viewed the sister home Lyndhurst back in 2017/18.
Wouldn’t have any hesitation recommending The Grange ourselves now, a big thank you to the wonderful care team.
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Review from Rupert B (Son of Resident) published on 3 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to the Grange about three years ago after it became clear that she could not continue living at home. She chose the Grange initially for the large garden leading down to the river. However, we were nervous about how she would settle into a care home and what the standard of care would
be like. We shouldn't have been. The staff at the Grange have cared for her wonderfully. Led by the manager, they have looked after her every need, which has become far more difficult as her health has deteriorated. During the pandemic, they have gone to great lengths to successfully keep the virus out of the home. If the essence of every care home is the staff, the Grange could not be any better. As a family, we are very grateful.
Reply from Aaron Northey-Stevens, Service Manager at The GrangeThank you for your kind works Rupert, it has been our pleasure to have her here.
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Review from Robin S (Son of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of The Grange for a number of years. The home has always made her feel welcome and wanted, caring for her wellbeing at all times of day and night. Nothing is too much trouble for the staff. Their care and attention has undoubtedly prolonged her time with us. The health
and hygiene of residents is a primary objective here and their food is excellent. I would have no hesitation in recommending them to anyone considering residential care for their loved one.
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Current Review Score: 9.6 (9.636)

Overview of Review Score

The Review Score of 9.6 (9.636) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for The Grange is calculated as follows: ( (150 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 201 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for The Grange is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (8)

Dianne

Dianne Downard

Job Title: Home Manager Joined: 1990

Dianne is the Home Manager of The Grange and has spent her working career with Goring Care Homes. She joined us as a Care Assistant, spent a long stint as a chef, and subsequently as Assistant Manager, therefore has a very in-depth knowledge & understanding of how the entire home is run. She successfully managed our sister home Lyndhurst for several years before returning to The Grange in 2023.

Louise

Louise Harrison

Job Title: Assistant Manager Joined: 1999

"Hello, I’m Louise and worked at The Grange for over twenty years! I started way back in 2000 in the kitchen, and I’ve been one of the Assistant Managers since around 2006.


My job is to oversee the day-to-day shifts as well as the lead person responsible for medication at the home.


I’ve been fortunate enough to work alongside Sarah before she became manager and it’s a pleasure to work alongside colleagues, family & friends.


I love my role supporting the team to deliver the very best care to our residents".

Jenny

Jenny Small

Job Title: Team Leader Joined: 2016

Jenny joined our sister home, Lyndhurst, temporarily in 2016, whilst the home where she was working was closed for refurbishment. She enjoyed the change so much, she stayed ever since. Jenny supports both The Grange & Lyndhurst in her team-leading role with the running of the Homes on a day-to-day basis.

Emma

Emma Kew

Job Title: Activities Co-Ordinator Joined: 2023

Emma joined The Grange as Activities Co-Ordinator in 2023 and plans a varied weekly programme of activities both in & out of the home.

Puspa

Puspa Roka

Job Title: Senior Care Assistant Joined: 2013

“Hi, I’m Puspa and I have worked at The Grange since 2013, initially as a Care Assistant. I’m from Nepal, and moved to the UK with my family. I have completed my NVQ level 3 in Health and Social Care and have worked in healthcare for over 10 years.


As a senior carer I’m responsible for inducting all new starters at the home and ensuring they meet the high level of family orientated care we aim to provide.


My week is varied at the home and ranges from caring, to care plan reviews and shift leading. I’ve just returned from Maternity leave, after having my first born, and look forward to getting back in to the swing of things”

Colin

Colin Northey

Job Title: Founder Joined: 1986

Colin is the founder & retiring Managing Director of Goring Care Homes. GCH was started with the purchase of The Grange in 1986, followed by Lyndhurst in 2000. Colin's career was in social work at various local authorities over the years, running successful homes for Berkshire Council before embarking on his own venture.


Colin is still very much active with the day-to-day running of the home, but after 37 years at the helm, and at 84, he is semi-retiring in 2023 to spend more time with his wife Jackie, & finish off those Garden tasks that have been overdue for a few decades.

Aaron

Aaron Northey-Stevens

Job Title: Co-Director Joined: 2009

Aaron is one of our Co-Directors and part of the Northey family, who run Goring Care Homes.


Qualified in care, with a background in accounting & finance, Aaron works in a variety of different areas of the business and enjoys the fact that no two days are the same.


He loves chatting with residents, their families and our team members, listening to their life stories and anecdotes. He is also inspired when he sees our family company values in action and our care teams show the same tenderness and kindness supporting our residents, as they would do if they were caring for their own family members.


In his spare time, he enjoys spending time with family, travelling, concerts & making good use of his Netflix subscription!

Joy

Joy Northey

Job Title: Co-Director Joined: 2001

Joy is one of our Co-Directors and part of the Northey family, who run Goring Care Homes.


Joy's background is a blend of administration and care, including a successful period within an administration department at a local NHS Hospital.


She can often be found in both our care homes, spending time with our residents, and learning from them and our teams about how the business can be further improved.


Having grown up with parents both in the Care industry, Joy understands that people come first and ensures the business values are people before profit.


In her spare time, Joy loves sports and motorbike racing. She's a keen aqua-aerobic attendee and enjoys Reading.

Frequently Asked Questions about The Grange

What types of Care is The Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange to the centre of Reading?

8.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange to verify any information. View our terms and conditions. The Grange has an Enhanced Service - more info.