The Grange

Grange Close, Manor Road, Goring-on-Thames, Reading RG8 9EA
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9.7 25 Reviews
  • The Grange, Reading
The Grange is a Reading care home located in scenic grounds, where older clients can achieve a comfortable retirement with the peace of mind that skilled and friendly care workers are always on hand.

A listed building, The Grange's interior has been purposely converted to suit the practice of care, with many enhanced and homely qualities. Residents are welcome to personalise their rooms, all of which are tastefully furnished.

The provider invests in training, meaning that staff receive ongoing professional development, keeping standards high and up-to-date with new and innovative forms of care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1599
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1300

excluding Hairdressing, chiropody, physiotherapy & newspapers (payable directly).

These prices are only a guideline, please contact The Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dianne Downard (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (6)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The home encourages an open door policy at all times.

Parking

  • On-site parking.

The Grange Reviews (25)

Total of 25, showing 21-25
9.7

The Grange has a Review Score of 9.7 (9.741) out of 10, based on 15 reviews in the last 2 years. Over all time The Grange has 25 reviews.

Overall Experience

  • 21
  • 4
  • 0
  • 0
  • 0

Date Published

25
3
12
15
10

Review from I R (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to The Grange aged 91 and was well looked after during her 8 years there. Even in her latter months after dementia had set in and she was immobile and required nursing care, the manager and her team did a great job. Whenever we visited the rooms were clean and staff knew about her situation.
Above all she was happy. They even took the time to attend her funeral.

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Review from Sue-Ellen S (Daughter of Resident) published on 25 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father stayed in The Grange in May / June 2018, initially on respite but ended up staying longer than expected. The Grange is a truly beautiful location, and having recently been looking at nursing homes (my Dad now needs a nursing home rather than residential) I can honestly say that I have not
found anywhere as friendly and welcoming. The staff always seem contented and this, I am sure, makes a difference to the resident's everyday life.
If you are looking for somewhere and you don't need specialist dementia or nursing support I would definitely recommend looking at The Grange. The food also seemed pretty good and we were always offered a drink when we visited and made to feel at home. The patio outside feels like sitting in a hotel garden and all the tubs are kept tip top.

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Review from Sara W (Granddaughter of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is thoroughly enjoying her stay. The grounds and facilities are excellent and the staff could not do more to help. She has been made to feel very welcome by all of the staff. The quality of care given by the staff is outstanding and they are incredibly attentive. There is a wide range of activities
going on every day, which my nan is able to take part in if she wishes. Her room is brilliant and is very large and clean. Moving into this care home has been the best decision my nan has made!

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Review from S S (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to The Grange for a permanent stay but unexpectedly only lived for 9 days. During that time all of the staff were welcoming, caring and kind. Nothing was too much trouble for them. All of her family were included in this care. My mother was very happy and contented with the care she received
and loved her room with a view. We would very much recommend The Grange as a very good place to be.

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Review from Alison H (Daughter of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away earlier this week after two and a half comfortable years at The Grange, the first 18 months of which was with my father as well. As you can see from the ratings, we think this is a very good home in many ways, but what impressed us most was the caring nature, the patience, and
the professionalism of the staff, for whom it seemed nothing was too much trouble. They would care for us too, for instance as we spent several days at my mother's bedside when they would bring us meals and drinks. They appreciated our parents' wish to die there and were able to accommodate that, despite not being a nursing home as such. We would have no hesitation in recommending this home to others in our position.

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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for The Grange is calculated as follows: ( (135 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 174 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (8)

Dianne

Dianne Downard

Job Title: Home Manager

Joined: 1990

Dianne is the Home Manager of The Grange and has spent her working career with Goring Care Homes. She joined us as a Care Assistant, spent a long stint as a chef, and subsequently as Assistant Manager, therefore has a very in-depth knowledge & understanding of how the entire home is run. She successfully managed our sister home Lyndhurst for several years before returning to The Grange in 2023.

Louise

Louise Harrison

Job Title: Assistant Manager

Joined: 1999

"Hello, I’m Louise and worked at The Grange for over twenty years! I started way back in 2000 in the kitchen, and I’ve been one of the Assistant Managers since around 2006.


My job is to oversee the day-to-day shifts as well as the lead person responsible for medication at the home.


I’ve been fortunate enough to work alongside Sarah before she became manager and it’s a pleasure to work alongside colleagues, family & friends.


I love my role supporting the team to deliver the very best care to our residents".

Jenny

Jenny Small

Job Title: Team Leader

Joined: 2016

Jenny joined our sister home, Lyndhurst, temporarily in 2016, whilst the home where she was working was closed for refurbishment. She enjoyed the change so much, she stayed ever since. Jenny supports both The Grange & Lyndhurst in her team-leading role with the running of the Homes on a day-to-day basis.

Emma

Emma Kew

Job Title: Activities Co-Ordinator

Joined: 2023

Emma joined The Grange as Activities Co-Ordinator in 2023 and plans a varied weekly programme of activities both in & out of the home.

Puspa

Puspa Roka

Job Title: Senior Care Assistant

Joined: 2013

“Hi, I’m Puspa and I have worked at The Grange since 2013, initially as a Care Assistant. I’m from Nepal, and moved to the UK with my family. I have completed my NVQ level 3 in Health and Social Care and have worked in healthcare for over 10 years.


As a senior carer I’m responsible for inducting all new starters at the home and ensuring they meet the high level of family orientated care we aim to provide.


My week is varied at the home and ranges from caring, to care plan reviews and shift leading. I’ve just returned from Maternity leave, after having my first born, and look forward to getting back in to the swing of things”

Colin

Colin Northey

Job Title: Founder

Joined: 1986

Colin is the founder & retiring Managing Director of Goring Care Homes. GCH was started with the purchase of The Grange in 1986, followed by Lyndhurst in 2000. Colin's career was in social work at various local authorities over the years, running successful homes for Berkshire Council before embarking on his own venture.


Colin is still very much active with the day-to-day running of the home, but after 37 years at the helm, and at 84, he is semi-retiring in 2023 to spend more time with his wife Jackie, & finish off those Garden tasks that have been overdue for a few decades.

Aaron

Aaron Northey-Stevens

Job Title: Co-Director

Joined: 2009

Aaron is one of our Co-Directors and part of the Northey family, who run Goring Care Homes.


Qualified in care, with a background in accounting & finance, Aaron works in a variety of different areas of the business and enjoys the fact that no two days are the same.


He loves chatting with residents, their families and our team members, listening to their life stories and anecdotes. He is also inspired when he sees our family company values in action and our care teams show the same tenderness and kindness supporting our residents, as they would do if they were caring for their own family members.


In his spare time, he enjoys spending time with family, travelling, concerts & making good use of his Netflix subscription!

Joy

Joy Northey

Job Title: Co-Director

Joined: 2001

Joy is one of our Co-Directors and part of the Northey family, who run Goring Care Homes.


Joy's background is a blend of administration and care, including a successful period within an administration department at a local NHS Hospital.


She can often be found in both our care homes, spending time with our residents, and learning from them and our teams about how the business can be further improved.


Having grown up with parents both in the Care industry, Joy understands that people come first and ensures the business values are people before profit.


In her spare time, Joy loves sports and motorbike racing. She's a keen aqua-aerobic attendee and enjoys Reading.

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