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Each individual is supported to develop a person-centred plan and health action plan that promotes independence and gives people increased choice and control over their lives.
The Chestnuts is divided into three separate living areas, each with its own lounge and...
Care Provided by The Chestnuts
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- For a maximum of 20 Service Users
Other Care Provided
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Chestnuts to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Mysa Care Ltd
- Private Owned
Person in charge
- Beata Czapla(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (20)
Visiting
- Contact the Registered Manager Beata Czapla
The Chestnuts Reviews (9)
The Chestnuts has a Review Score of 8.3 (8.250) out of 10, based on 1 reviews in the last 2 years.
Over all time The Chestnuts has 9 reviews.
They are very helpful if and when there is an issue.
They listen and understand any concerns that there may be.
The premises is always clean and tidy and smells nice.
The garden is welcoming and cheerful in a colourful way.
Thank you for everything that you all do.
Thank you so much for your kind words. It's wonderful to hear that you always feel welcomed and supported when you visit. The team work very hard to create a happy, homely atmosphere where everyone feels comfortable and cared for. I'm so pleased you enjoy the home and our garden, the staff take...
She has been seen by the community physio team and has an exercise plan in place. She has been also able to access the hydrotherapy pool at Epsom, which she loves. At the Chestnuts, there are lots of activities for the residents to join in with including trips out and parties.
My husband is very well cared for and I’m very grateful to the staff for their care, love and support towards him. The staff reassure me and they are so open to answer any of my questions. The team has included me and given me an update regarding my husband, it been a tough and challenging year of Covid19 for everyone. I really appreciate the staff for their special and experienced care. Thank you so much to all.
It’s been such a difficult time for everyone, yet the lovely staff answer my calls every day and even set up video calls. They're always on hand to answer any worries I might have with regards to the current situation. It is so obvious to me that their main priority is keeping all the residents safe during these worrying time. I thank you all so much, my whole family are so grateful.
All the carers are thoughtful and kind and treat the residents as if they were members of there own family. During the lockdown they have exceeded all expectations to us they are all unsung heroes. I would highly recommend this home. My only grievance is that it is far from where I live but don't think I would have got the kind of care closer to home.
Thank you all very much. Keep well and safe.
As a sister of one of the residents, I have been nothing but impressed and reassured through these uncertain times that my sister has been very much cared for, and the correct and very disciplined measures have been kept, and still are.
I have had a few video calls and can see my sister has been and continues to be very well looked after, she's happy and very comfortable living in Chestnuts, she's well monitored when not feeling 100% and the staff do all they can to make her smile and feel comfortable.
I'm very pleased they have helped us keep contact through regular video calls, and we get to see each other.
Every morning he is given a shower and a shave, his medication is given on time, the staff are very friendly and talk to the residents, the food is excellent, everyone is clean and the home smells pleasant.
Residents do get taken out regularly and have a holiday every year.
There are weekly activities and the residents are taken to their day centres.
A lovely place.
The Chestnuts is a delightful and happy home, the care team always appears cheerful and ready to assist. I fully understand that the personal safety and security of residents is first priority, however, the current arrangements make it extremely difficult for visiting parents and family to obtain access to the home which is my only complaint.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Chestnuts.
There are no upcoming events for The Chestnuts.
Awards / Recognitions (7)
- 07 Nov 2025Recipient: The Chestnuts
- 27 Nov 2019Recipient: The Chestnuts
- 21 Nov 2019Recipient: The Chestnuts
Meet the Team (1)

Beata worked as a qualified nurse in her home country of Poland before moving to Britain where she started working for Sonder Care as a Support Worker. Over the years she progressed to Senior Support Worker and Deputy Manager roles before taking on the Registered Manager role in 2019.
Beata prides herself on creating an environment that is a comfortable home from home for the people who live there and a supportive environment for her staff team. It has always been Beata’s dream to work with people with disabilities and provide them with the best quality of life. As a Registered Manager, she always ensures that the people living at The Chestnuts are well-supported in a caring and positive environment.
Frequently Asked Questions about The Chestnuts
What types of Care is The Chestnuts registered for?
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Chestnuts have?
There are 20 Single Rooms.
What are the Facilities & Services at The Chestnuts?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Chestnuts to the centre of West Byfleet?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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