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Care Provided by Hendford Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are based on the cumulative person-centered care plans, and the type of facilities required to offer quality care at affordable prices. Extras will include trips, hairdressing, chiropody and any other costs which are specifically applied.
The price(s) shown are provided by the care home. Contact Hendford Nursing Home for full pricing details and T&Cs.
Contact Hendford Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Jesyem Medicare Ltd
- Private Owned
Person in charge
- Laisamma Joseph(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (3)
- Couples/Companion Rooms with ensuite Wet Room (3)
Parking
- There is free adequate parking in front of the nursing home.
Hendford Nursing Home Reviews (33)
Hendford Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 13 reviews in the last 2 years.
Over all time Hendford Nursing Home has 33 reviews.
My lovely mum Mary has been looked after in this wonderful home for a few years now. She is 97 years old! The staff are both professional and caring and are long-standing staff members which says it all. Mum is treated respectfully and her dignity Is maintained at all times. The staff know my mum really well and know how to keep her happy. The home is really well kept in all areas and it is always a pleasure to visit. My mum is safe there and well looked after. I can’t praise Hendford enough.
The ambience of the home always seems relaxed and cheerful, but the staff are also prompt and uncomplaining in offering assistance. My mother is, sadly, not very responsive or positive in her current state, but they appear not to let this affect them. The food is reliable but (I believe) reasonably varied. The surroundings are reasonably spacious and well-equipped and there is easy access to a decent garden. A general sense of unforced competence is engendered.
My mum was in her nursing home for just over a year. The staff were all very kind to her and looked after her very well. Her room was very comfortable, with an ensuite shower room and a television. She had a lovely view over the very pretty garden. While Mum was there, I got to know all the staff very well. I was impressed with how long they had all been there and how experienced the staff were. My mum was very happy there. (Mum died on 1st January 2020.)
My mum received nothing but love, care and attention during her 16-month resident at Hendford. All staff cared for the residents, even when things got tough. The food always looked appetising and nutritious. Nothing but praise.
My father was admitted to Hendford Nursing Home at the beginning of the year. It was an extremely anxious time for him and the rest of the family. From the very beginning, the staff have been excellent at keeping us all informed. The attention to detail was excellent. For example, they gave us ideas of how to make the transition a smooth one, an audio tape of our voices, email messages from his family to be read out to him on his arrival. He is in a lovely light airy room looking out onto the calm and tranquil green gardens, the daffodils are n bloom now. Dad is now putting on weight, he loves the food here. In his lucid moments, he tells us how happy he is at Hendford Nursing Home. It is a relief to see dad calm, happy, warm and loved. Thank you to all the caring staff.
My wife has been resident at this nursing home since June 2017 and we cannot fault it in any way. We have been pleasantly surprised with everything.
My Grandmother was a resident of Hendford for six years and I wouldn't hesitate to recommend it. She came to consider the staff as her friends and they really couldn't have been kinder to her particularly in the last weeks of her life. The compassion shown at Hendford to family and residents is wonderful, and it is nice to know that all the staff, from the people in the office to the carers, nurses and cleaners, know and respect all the residents individually. Nothing was ever too much trouble and as a family living a distance from Hendford, we felt that our relative was in very safe hands in our unfortunate absence. My grandmother was bed bound so could not engage with other residents but the staff ensured that she was never left out. We are very grateful for the care given and would recommend Hendford wholeheartedly.
My husband's aunt was in this home for about 7 years. Right from day 1 the staff were very friendly to my husband and I and went out of their way to meet our needs and wishes. Throughout her stay, they treated my husband's aunt with respect and were very caring and sensitive towards her needs. Her behaviour could be challenging at times but all staff were patient and cleaned up any mess willingly. We would have no problem recommending this care home. We were more than happy with the service we received.
It is a good caring home that makes sure it gets to know the inmates and their families well.
My father was at Hendford for 2 months. He was treated with care and dignity the entire time, even when he was so ill he was unresponsive. Everyone, from the nurses to domestic and kitchen staff were kind to him, referring to him by name when they went into his room, even if he didn't reply. The staff were also extremely kind to me, my family and my brother when we visited. They made us welcome and explained what was happening with his treatment etc. The home also had music (live and recorded) and one of the carers gave my father aromatherapy hand massages and sang with him. I can't speak highly enough of the care my father received.
My Mother had dementia and was a resident at Hendford House for over a year until she passed away in February 2016. Hendford always had a homely atmosphere and I visited Mum every other day at any time that was convenient to me and the staff were always welcoming and helpful. Mum could be challenging at times and the staff were always patient, kind and understanding. Always nicely and thoughtfully dressed, clean and comfortable she was as settled as she could be and enjoyed the companionship and humour with all staff members. The environment was clean and tidy and never smelt unpleasant. The meals, particularly dinners were traditional, home cooked and nutritious. During her final days the staff were exceptional in making her comfortable and supporting me. I will never forget their kindness and have very fond memories of my regular visits.
I visit my friend every week. She is always happy and contented. The staff are always kind and professional. They are willing to do anything. Nothing is too much trouble. There is a very homely atmosphere. The only negative, the rooms are small.
Hendford Nursing Home is a happy home and all staff are always friendly. Although mum only speaks Cantonese staff are able to communicate with her by hand gestures, pictures, cards etc. and able to meet her needs.. it requires lots of patience and a caring attitude. Mum is happy at Hendford Nursing Home. Mum is 99 years old and I am glad to find Hendford Nursing Home as mums second home. I am always able to visit mum at any time and takes mum out on her food days which I am truly grateful!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hendford Nursing Home.
There are no upcoming events for Hendford Nursing Home.
Awards / Recognitions (1)
- 10 Nov 2023Recipient: Hendford Nursing Home
Accreditations
There are no accreditations posted yet for Hendford Nursing Home.
Meet the Team (1)

Laisamma Joseph began her career in care 20 years ago as a registered Nurse. Since then, she has completed 17 specialist training courses. As Registered Manager, Laisamma is passionate about creating a positive, family environment for residents and staff. Since starting in the role, she has introduced an Inclusivity Lead and an Infection Control Lead, and expanded the activities programme. When Laisamma isn’t busy at the care home, she enjoys gardening and spending time with her husband and two adult children.
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