Search...

Ashley Gardens

Willoughby Crescent, Eastbourne, East Sussex BN22 8RA
Ashley Gardens Logo
Jobs
Ashley Gardens logo
Ashley Gardens, Eastbourne
Ashley Gardens, Eastbourne
Ashley Gardens, Eastbourne

Ashley Gardens Care Home - A Place to Feel at Home

Ashley Gardens Care Home offers more than just care—it provides comfort, dignity, and a true sense of belonging. Designed for older adults with a range of needs, including dementia, sensory impairments, and limited mobility, home is a warm, compassionate setting where each person is valued as an individual.

Registered and regulated by the Care Quality Commission (CQC), they provide...  

Care Provided by Ashley Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,700£1,300 - £1,700
Residential Dementia Care£1,300 - £1,700£1,300 - £1,700

Rooms sizes vary, some rooms have an en-suite, all rooms fully furnished and equipped.

Contact Ashley Gardens to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ashley Gardens (UK) Ltd
  • Private Owned

Person in charge

  • Madel Wrobel(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1995
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (13)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Ashley Gardens Reviews (11)

Submit a Review
9.7

Ashley Gardens has a Review Score of 9.7 (9.683) out of 10, based on 10 reviews in the last 2 years. Over all time Ashley Gardens has 11 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashley Gardens
Loading...
Showing 11 reviews matching selected criteria
Review from J S (Daughter of Resident) published on 17 July 2026 Submitted via Website
Overall Experience

As soon as we visited Ashley Gardens, we knew it was the right home for our family member. Madel (manager) immediately made us feel welcome, and it was clear how committed she is to providing person-centred, dignified, dementia-informed care of the highest standard. From day one, the whole team has been incredibly attentive, and the staff took the time to get to know my relative as a person. There is always something going on when I visit, and it's wonderful to see residents encouraged to take part.

What stands out most is the kindness and compassion of every member of staff. We are always greeted with a smile, nothing is ever too much trouble, and everyone genuinely cares. When I recently called because my family member was upset, a member of staff immediately offered to sit with them, which meant so much to me.

Ashley Gardens has given our family real peace of mind. We are incredibly grateful for their compassion and proactive approach.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your lovely review and for taking the time to share your experience. Your kind words mean so much to me and the entire team. It is wonderful to know that you feel welcomed, supported, and reassured by the care we provide. Thank you for trusting us with your loved one's care-it is truly a privilege, and we will continue to do our very best every day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah S (Wife of Resident) published on 18 June 2026 Submitted via Website
Overall Experience

My husband has been a resident since may we can not praise the staff enough they go above and beyond to help they listen and are very caring they realise it's not just my husband but the whole family which has support from them .My husband is always clean and tidy he looks so well now this care home is really a home from home when they say they are going too do anything it is done the staff and the manager are first class I wouldn't have my loved one anywhere else

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your kind words and for sharing your experience. It means a lot to us to know that both your husband and your family feel supported and cared for. Our team works hard to provide the best care with kindness, dignity, and compassion, so your feedback is truly appreciated. We are grateful for your trust in us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trish C (Daughter of Resident) published on 26 March 2026 Submitted via Website
Overall Experience

My mother initially came for respite in January 2026 but is now a resident here.

The family and I found this a difficult decision especially as she wanted to go home and was quite upset.
However the staff have been amazing in managing this and allaying my worries with regular updates. The staff all go above and beyond and ALWAYS have a smile and greeting. They have got to know my mum and her sense of humour so there are always lots of giggles. They have made this transition much easier for us to bear. I visit regularly and can now put mum first rather than worrying about appts / cooking meals / getting her dressed etc . I can now be a daughter to her and enjoy her company and laugh as we used to .
The home is extraordinary; a safe and nurturing environment which feels like one big family . Nothing is too much trouble and visitors are made so welcome.

Thank you for caring about my mum.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your kind feedback. We understand how difficult this transition can be, and we're so glad our team has been able to support you and your mum. It means a lot to hear she is happy and that you can now enjoy special moments together. Thank you for trusting us with her care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lyn P (Wife of Resident) published on 10 March 2026 Submitted via Website
Overall Experience

Ashley Gardens is an amazing care home. I've no doubt this is due to the manager who has such a positive, upbeat but professional attitude. All the staff are friendly & provide my husband with excellent support. He always looks smart & well cared for. They are always keeping me updated & make me feel part of the family. There is always such a positive atmosphere in the home. It has excellent facilities.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you for your kind words and wonderful feedback. We are delighted to hear that you feel part of the Ashley Gardens family and that your husband is happy, well cared for, and supported by our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne B (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

I am very happy with the care my mother receives. I know she is happy, safe and well cared for and mentally stimulated. The staff are lovely, and when I visit, I feel as though I am part of an extended family. It was a massive decision for me to place mum in care, but I know she is in the right place and that I could never give her the care she now requires; that Ashley Gardens gives her. I am very grateful to all the staff for the love and care Mum receives.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your kind words. they really means a lot to all of us here at Ashley Gardens. We know how big a step it is to place a loved one in care, and we are truly touched that you chose us. It's lovely to hear that your mum feels happy and safe, and that you feel like part of the family when you visit. That's exactly what we hope to create here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K W (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card
Overall Experience

My mother is very happy to be living in Ashley Gardens and love all the activities they provide for all the residents. We were so lucky to have found such a perfect place just as the care homes opened after Covid. The staff are always so welcoming and have become mum's extended family. Mum is always clean, always have lovely food, always loved. Thank you to everyone at Ashley Gardens who have made mum very happy and content in lovely surroundings.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your lovely feedback. We are really glad to hear that your mum is happy at Ashley Gardens and enjoying the care, activities, and homely atmosphere. It truly means a lot to us to be part of her journey, and we are grateful for the trust you have placed in us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer C (Daughter of Resident) published on 1 July 2025 Submitted via Website
Overall Experience

My mother has been in Ashley Gardens since October 2024 and we couldn't ask for better care for her. All the management and staff are very caring to residents and make the families very welcome at all times involving them in regular events and activities. All the residents are able to take part in activities such as exercise, singing, quizzes and crafting morning and afternoon seven days a week. Families are updated on a regular basis about any health issues. When my mother was admitted to hospital earlier this year the Manager and other carers kept in touch with the hospital to get regular updates on her condition and welcomed her back when she was discharged. Since then the staff have helped her to improve her mobility and health. Residents receive regular health checks. They make sure that residents have healthy well balanced meals, fruit and fluid intake is monitored.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your lovely feedback. We are truly grateful for your kind words and so pleased to hear your mother feels well cared for at Ashley Gardens. We are especially touched that you appreciated the communication during her hospital stay, keeping families informed and involved is so...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ti S (Daughter of Resident) published on 26 June 2025 Submitted via Website
Overall Experience

My mum has been living at this care home for some time now, and we've been very happy with the care she receives. The staff are always friendly, kind, and genuinely caring - it's clear they treat residents with respect and compassion. The facilities are clean, well maintained, and provide a comfortable environment. The food is also very good, with a nice variety of meals. My dad visits my mum regularly and is always warmly welcomed by everyone, which means a lot to our family. We feel reassured knowing she's in such a supportive and caring place.

Reply from Madel Wrobel, Registered Manager at Ashley Gardens

Thank you so much for your kind and thoughtful review. We are truly grateful for your words and pleased to hear that your mum is happy and well cared for at our home. Our team works hard to create a nurturing and respectful environment, and it means a lot to know this is reflected in your family's...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ted B (Husband of Resident) published on 10 June 2025 Submitted via Postal Card
Overall Experience

All the staff have a very positive approach when dealing with the residents. They are very attentive of their needs and are very caring. The food served in the dining hall is of a high standard and the lounges are clean and well lit and aired. The movement and music sessions help to keep everyones spirits up which means everyone is happy.

Reply from Madel Wrobel, Manager at Ashley Gardens

Thank you so much for your kind words and thoughtful feedback. We're truly happy to hear that you're pleased with the care and services provided by our home. It means a lot to us that you've noticed the dedication and positive approach of our staff, as well as the quality of our facilities and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy M (Daughter of Resident) published on 10 March 2025 Submitted via Website
Overall Experience
My Mum with Dementia was so unhappy and cried every day until she moved into Ashley Gardens. She is now like her old self again, laughing once more and loves to feel a part of the community they have at the home. I couldn't have asked for a better place for my Mum to live. The staff are all excellent and go above and beyond for the people in their care and the family and friends of the people in their care.

If you are in any doubt before placing a loved one in care, visit Ashley Gardens and see for yourself what a lovely vibe there is on arrival.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol M (Daughter of Resident) published on 13 June 2022 Submitted via Website
Overall Experience
My dad went into Ashleigh Gardens in February this year, aged 96.
We could not have asked for anywhere better for my dad to be living in his remaining years.
He has settled in without a problem.
The accommodation is lovely, very clean and bright. Dad's room is lovely, everything he could need.
But above all this the Staff, every single one has been excellent with dad's care, there have been a couple of testing times, but they have excelled, and his medical attention has been top-notch.
His welfare and mental comfort and happiness have been taken care of. My mum and I have been so grateful for the living care dad has been shown.

Highly recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ashley Gardens.

Upcoming Events

There are no upcoming events for Ashley Gardens.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ashley Gardens.

Accreditations

There are no accreditations posted yet for Ashley Gardens.

Meet the Team (1)

Madel Wrobel
Madel WrobelJob Title:Registered ManagerJoined: 2010

Hello, my name is Madel Wrobel, and I am the Registered Manager at Ashley Gardens Care Home in Eastbourne.

Frequently Asked Questions about Ashley Gardens

What types of Care is Ashley Gardens registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashley Gardens have?

There are 37 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Ashley Gardens?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ashley Gardens to the centre of Eastbourne?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Gardens to verify any information. View our terms and conditions. Ashley Gardens has an Enhanced Service -more info.