Ingham House

Mum was looked after very well. The staff were very kind and patient. I think the staff are the best and should be given a lot of thanks for the way they treat and show patience for the residents.

My dad has recently moved into Ingham House and all the care team and other staff are really warm and friendly. The facilities are clean and tidy and I feels like everyone cares for the residents and their families alike. My dad has a ground floor room next to the lovely garden which he likes walk out into the lounge and is always full of people and smiles and cheerful music playing. I would recommend Ingham House as a safe, caring environment.

The team at Ingham House have been great helping dad settle in, particularly given how confused both he and mum, who is still in the family home care.

I've been really impressed by how kind and friendly staff at Ingham House have been since my mum moved there in December 2024. They have worked really hard to be so welcoming and to help mum engage despite her dementia. It's fair to say there have been challenges around getting her to eat regularly, take care of herself and join in with activities and other residents. But staff have worked hard, and what's most impressive have worked with us to find ways to encourage mum. The transformation in her in just her first 7 weeks has been a huge relief for us, and mum is very happy. We visit a couple of times a week, and staff are always welcoming, chat about mum and how things are going, ask for our input and make us very welcome. The Elvis impersonator was a real high point for mum, she was laughing and grinning about the the next day, telling us all about it. She was even up dancing!

Good care and time given to understand and fulfil Mum's needs. She has only been a resident for a short time but has settled well and I feel confident she is in a safe and appropriately stimulating environment.

I visited Ingham House, on behalf of my husband, without appointment but was immediately made most welcome and shown around. Previously, I'd seen many homes in the area, but felt none had the busy friendly family feel of Ingham House and it would make a happy caring home for my husband who has advanced dementia. He has a lovely room, is well cared for by kind and caring staff. I visit regularly and he always appears happy. He enjoys plentiful, tasty and varied meals which I too have enjoyed on occasions. Between meals, drinks, snacks and fruit is available. There's morning and afternoon activities plus outside entertainers visit. Also a lovely garden which we've enjoyed over the past months. I continue to feel that I've definitely made the right choice with Ingham House.

But as said love the staff & what they do.

Despite being one of the youngest residents they had catered for, their overall ability to adapt was really good the only problem I would say was certain staff who may not have been the nicest. Apart from that the rest of the staff were very friendly, always trying to have a good laugh and make you feel more comfortable in the unfamiliar environment thus the staff willing to make you feel more comfortable, especially the majority of the nurses and some of the management, they helped me through a major stepping stone in my life and I am forever grateful.

My mum moved into the home after a few weeks in hospital. She was in a very poor condition and was in need of full nursing care. In just 3 weeks my mum is talking, moving, free of infections, eating and hydrated. We thought she might sink further but in a short period, the full care and patience have brought mum back to a stable state. The care has been beyond expectation and the best thing is for the first time in a number of years mum feels safe and happy.

Look past the building which is in need of a little TLC. The comfortable garden is priceless on warmer days with lots of seating in and out of the shade. The staff are lovely. The food looks great and big portions too. My husband was always clean and tidy whenever we visited and never ever reticent about going back when we took him out for lunch. All in all, he seemed happy with his stay between May - September 2024.

Fantastic home! My friend chose Ingham House Care Home because it had a busy and friendly atmosphere. There is always lots going on and it's got lots of communal space. Bit of disruption to start with because lots of work has been going on. New flooring and furniture and the such like. However, the care is second to none with staff on hand to help out and keep you going! Food is good and there is a varied menu. They've got a nice, big minibus to get you out on trips and the gardens are big and nice in the summer. There's a wide variety of rooms and they've all got a bit of Victorian character. The manager is kind and approachable as well as being very professional and clearly very good at her job. We looked around quite a few homes before settling on Ingham and I'm glad we did.

My husband moved to Ingham House Care Home ten days ago after two years of being cared for at home and after he got Covid six weeks in hospital. Due to his increased care needs exacerbated by Covid and vascular dementia, it has been decided he will need 24-hour nursing care. I was nervous and so worried about him as he has always had care at home with me. I needn't have worried as the staff at Ingham are absolutely superb. They treat the residents with respect and do the very best job. The kindness and care I have witnessed are excellent. It's a happy place to be. My husband has settled in well in a nice room. The food is all home-cooked and very good. I know now he's in safe hands which means the world so thank you all the staff.

Nothing could be further from the truth, the staff are attentive, friendly and helpful, there is a great vibe in the home and nothing is too much trouble, I really believe that the change of scene is doing her good and whoever manages this place needs high praise indeed. The gardens are fantastic and my friend is very happy, thank you to everyone at Ingham House Care Home.

The thing I liked most was that other residents seemed to all get on, they are a friendly bunch, not like a hotel, it's like your own home might be, you don't feel like you have to stand on ceremony.

He recently had a fall - the staff involved were fantastic. They kept me informed and sought my opinions on what would be the best course of action for my dad. They supported him despite problems accessing GP out of hours help and he was able to get help and remain at home. Ingham House is exceptional!