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Ingham House

10/12 Carlisle Road, Eastbourne, East Sussex BN20 7EJ
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Ingham House, Eastbourne
Ingham House, Eastbourne
Ingham House, Eastbourne

Ingham House is a traditional boutique family run nursing home in the heart of Meads. It has provided excellent care for the local community for over 40 years.

There is a varied choice of accommodation to suit all tastes and there is plenty of communal space for activities and hobbies. Ingham House offers a comfortable, warm homely environment with a friendly welcoming atmosphere, whilst providing 21st century facilities required for...  

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Care Provided by Ingham House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,850£1,450 - £1,850
Residential Dementia Care£1,450 - £1,850£1,450 - £1,850
Nursing Care£1,450 - £1,850£1,450 - £1,850
Nursing Dementia Care£1,450 - £1,850£1,450 - £1,850

Fees are dependent on choice of accommodation and care needs. Fees are quoted excluding Funded Nursing Care (where applicable)

Contact Ingham House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Ingham House Ltd
  • Private Owned

Person in charge

  • Jacqueline O'Callaghan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (28)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visitors are welcome

Parking

  • There is a small car park at the front of the main building. Alternatively, there is free unrestrictred parking on the street

Ingham House Reviews (15)

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9.3

Ingham House has a Review Score of 9.3 (9.276) out of 10, based on 10 reviews in the last 2 years. Over all time Ingham House has 15 reviews.

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Review from Paul C (Son of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

Mum was looked after very well. The staff were very kind and patient. I think the staff are the best and should be given a lot of thanks for the way they treat and show patience for the residents.

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Review from Delphine H (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

My dad has recently moved into Ingham House and all the care team and other staff are really warm and friendly. The facilities are clean and tidy and I feels like everyone cares for the residents and their families alike. My dad has a ground floor room next to the lovely garden which he likes walk out into the lounge and is always full of people and smiles and cheerful music playing. I would recommend Ingham House as a safe, caring environment.

Reply from Tess Sterling, Operations Manager at Ingham House

Thank you for your review. We love the garden at Ingham. Its almost time for our garden parties to start and the garden is such a suntrap.

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Review from Selaine S (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

The team at Ingham House have been great helping dad settle in, particularly given how confused both he and mum, who is still in the family home care.

Reply from Tess Sterling, Operations Manager at Ingham House

It's our mission to help our residents settle as quickly as possible. I am very pleased they both feel welcome and supported. We aim to provide a family environment.

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Review from Philip S (Son of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

I've been really impressed by how kind and friendly staff at Ingham House have been since my mum moved there in December 2024. They have worked really hard to be so welcoming and to help mum engage despite her dementia. It's fair to say there have been challenges around getting her to eat regularly, take care of herself and join in with activities and other residents. But staff have worked hard, and what's most impressive have worked with us to find ways to encourage mum. The transformation in her in just her first 7 weeks has been a huge relief for us, and mum is very happy. We visit a couple of times a week, and staff are always welcoming, chat about mum and how things are going, ask for our input and make us very welcome. The Elvis impersonator was a real high point for mum, she was laughing and grinning about the the next day, telling us all about it. She was even up dancing!

Reply from Tess Sterling, Operations Manager at Ingham House

Thank you for your review. Elvis was a real treat!. It is so encouraging for us to hear how well our care staff are appreciated. We make every effort to do the very best for our residents so they can call it home.

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Review from A S (Son of Resident) published on 13 November 2024 Submitted via Website
Overall Experience

Good care and time given to understand and fulfil Mum's needs. She has only been a resident for a short time but has settled well and I feel confident she is in a safe and appropriately stimulating environment.

Reply from TESS STERLING, Operations Manager at Ingham House

Thank you for your wonderful feedback. We are so pleased to be able to offer a safe, loving, person-centred home from home!

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Review from Lesley G (Wife of Resident) published on 7 November 2024 Submitted via Postal Card
Overall Experience

I visited Ingham House, on behalf of my husband, without appointment but was immediately made most welcome and shown around. Previously, I'd seen many homes in the area, but felt none had the busy friendly family feel of Ingham House and it would make a happy caring home for my husband who has advanced dementia. He has a lovely room, is well cared for by kind and caring staff. I visit regularly and he always appears happy. He enjoys plentiful, tasty and varied meals which I too have enjoyed on occasions. Between meals, drinks, snacks and fruit is available. There's morning and afternoon activities plus outside entertainers visit. Also a lovely garden which we've enjoyed over the past months. I continue to feel that I've definitely made the right choice with Ingham House.

Reply from TESS STERLING, Operations Manager at Ingham House

Thank you for your review. We always try our best to make everyone welcome. I am glad you like the home-cooked meals we prepare. Christmas is coming up and we will welcome lots of families for a festive lunch and trimmings.

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Review from R F (Son of Resident) published on 25 October 2024 Submitted via Website
Overall Experience
Lovely staff, good caregivers, cleaning staff, kitchen staff, the activities staff all do a wonderful job. The building has seen better days but is ok. The garden outside mums room and the also the carpet inside needs attention. Also if possible a bit more re- assurance about mums health so we know that she is getting the health checks & medications she should be.

But as said love the staff & what they do.

Reply from TESS STERLING, Operations Manager at Ingham House

Thank you for your review. We are planning on landscaping the area outside Mum's bedroom. The sensory garden will be attractive and peaceful with a water feature and a herb garden. Updates are readily available from the nurses about health checks and medication and I have reminded our staff to approach residents' families with these regularly even if there is no change to their health status.

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Review from Rachel M (Respite Resident) published on 21 October 2024 Submitted via Website
Overall Experience

Despite being one of the youngest residents they had catered for, their overall ability to adapt was really good the only problem I would say was certain staff who may not have been the nicest. Apart from that the rest of the staff were very friendly, always trying to have a good laugh and make you feel more comfortable in the unfamiliar environment thus the staff willing to make you feel more comfortable, especially the majority of the nurses and some of the management, they helped me through a major stepping stone in my life and I am forever grateful.

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Review from Laura G (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience

My mum moved into the home after a few weeks in hospital. She was in a very poor condition and was in need of full nursing care. In just 3 weeks my mum is talking, moving, free of infections, eating and hydrated. We thought she might sink further but in a short period, the full care and patience have brought mum back to a stable state. The care has been beyond expectation and the best thing is for the first time in a number of years mum feels safe and happy.

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Review from Carole B (Wife of Resident) published on 27 September 2024 Submitted via Website
Overall Experience

Look past the building which is in need of a little TLC. The comfortable garden is priceless on warmer days with lots of seating in and out of the shade. The staff are lovely. The food looks great and big portions too. My husband was always clean and tidy whenever we visited and never ever reticent about going back when we took him out for lunch. All in all, he seemed happy with his stay between May - September 2024.

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Review from Martin F (Friend of Resident) published on 13 November 2023 Submitted via Website
Overall Experience

Fantastic home! My friend chose Ingham House Care Home because it had a busy and friendly atmosphere. There is always lots going on and it's got lots of communal space. Bit of disruption to start with because lots of work has been going on. New flooring and furniture and the such like. However, the care is second to none with staff on hand to help out and keep you going! Food is good and there is a varied menu. They've got a nice, big minibus to get you out on trips and the gardens are big and nice in the summer. There's a wide variety of rooms and they've all got a bit of Victorian character. The manager is kind and approachable as well as being very professional and clearly very good at her job. We looked around quite a few homes before settling on Ingham and I'm glad we did.

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Review from L J (Wife of Resident) published on 7 June 2023 Submitted via Website
Overall Experience

My husband moved to Ingham House Care Home ten days ago after two years of being cared for at home and after he got Covid six weeks in hospital. Due to his increased care needs exacerbated by Covid and vascular dementia, it has been decided he will need 24-hour nursing care. I was nervous and so worried about him as he has always had care at home with me. I needn't have worried as the staff at Ingham are absolutely superb. They treat the residents with respect and do the very best job. The kindness and care I have witnessed are excellent. It's a happy place to be. My husband has settled in well in a nice room. The food is all home-cooked and very good. I know now he's in safe hands which means the world so thank you all the staff.

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Review from Simon N (Friend of Resident) published on 7 June 2023 Submitted via Website
Overall Experience
My friend of many years, who is severely disabled, needed to vacate her flat whilst maintenance was carried out for a few weeks. Our worst fear was that any home would be unable to cope with her complex needs and that she would be bedridden.

Nothing could be further from the truth, the staff are attentive, friendly and helpful, there is a great vibe in the home and nothing is too much trouble, I really believe that the change of scene is doing her good and whoever manages this place needs high praise indeed. The gardens are fantastic and my friend is very happy, thank you to everyone at Ingham House Care Home.

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Review from James C (Friend of Resident) published on 28 March 2023 Submitted via Website
Overall Experience
My friend was stuck in hospital, waiting for her house to be re-arranged and carers to be hired so that she could go home. It seemed to take ages and although the hospital staff were good it's not always easy to settle down and make yourself at "home".
There was an opportunity to go to Ingham House Care Home temporarily while she waited to go home. She arrived and I went round to see her. It was lovely, lots going on both around the home and with trips out. I was told the home had recently converted to a nursing home which meant it could care for people who needed more help and could take patients from the NHS which was good for us!
The staff were friendly, kind and considerate, my friend was well looked after and I was offered tea and sandwiches/snacks when I visited, it really felt like a home.

The thing I liked most was that other residents seemed to all get on, they are a friendly bunch, not like a hotel, it's like your own home might be, you don't feel like you have to stand on ceremony.

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Review from Sue D (Daughter of Resident) published on 28 January 2019 Submitted via Website
Overall Experience
My 91 year old dad has Alzheimer's and went into Ingham House in May 2016. He has many positive qualities and can be challenging, particularly when frustrated by his condition. The home has cared for him extremely well, taking him on outings to the pub (one of his favourite things!) and other lovely places. The manager is available to listen to feedback and will act swiftly if any problems arise. The staff team are genuinely caring and interested in the well being of their residents.
My dad has a PEACE plan in place which means he can be cared for at home with support rather than admitted to hospital with all the indignity and upset that causes for someone with his condition.

He recently had a fall - the staff involved were fantastic. They kept me informed and sought my opinions on what would be the best course of action for my dad. They supported him despite problems accessing GP out of hours help and he was able to get help and remain at home. Ingham House is exceptional!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 April 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 14 August 2026

Single Room with en-suite, recently updated. Easy access to central communal areas and gardens.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Ingham House.

Awards / Recognitions (1)

  • 01 May 2022Recipient: Ingham House

Accreditations

There are no accreditations posted yet for Ingham House.

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Frequently Asked Questions about Ingham House

What types of Care is Ingham House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ingham House have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ingham House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ingham House to the centre of Eastbourne?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ingham House to verify any information. View our terms and conditions. Ingham House has an Enhanced Service -more info.